Abbeyfield Speedwell Court

Mansbridge Road, West End, Southampton SO18 3HW
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9.9 78 Reviews
  • Abbeyfield Speedwell Court, Southampton
Speedwell Court is a care home set in West End, Southampton. Within homely surroundings finished to the highest specification, providing exceptional services to people looking for first class quality, comfort and support in retirement.

This home offers an exclusive setting and high-quality dementia friendly care services. Living with Abbeyfield is an enriching experience; with truly person-centred care, a vibrant calendar of activities and events, and a strong emphasis on building community links.

The home has comfortable households of 16 to build on that feeling of familiarity and companionship. Each household has its own dedicated shared lounge, dining room, spa bathroom and cosy snug to enjoy with family and neighbours. You’ll have your own bedroom with en-suite wet room designed with quality materials and furnishings in a spacious well-lit environment. You are encouraged to furnish your room with treasured belongings, keepsakes and photos.

Mealtimes and menus are delicious, nutritionally balanced, and cater to your preferences and dietary requirements. You can also make the most of the lifestyle facilities and shared spaces such as the coffee lounge, cinema, hair & beauty salon, activity rooms and well-tended gardens.


Speedwell Court is situated in an enviable location, surrounded on three sides by green spaces including The Itchen Valley Country Park and Telegraph Woods, each with its own local history. Excellent transport links exist with main line rail to London Waterloo, plus bus routes serving the local area.

Abbeyfield are proud to offer respite stays here, a short-stay that can be planned ahead, or in the case of an emergency, last-minute.

This property is managed by Abbeyfield Living Society (a trading name of The Abbeyfield Society).
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Care Provided by Abbeyfield Speedwell Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1509

Care fees are assessed for individual personal needs, please do contact us to discuss and we will provide you information and guidance on fees.

These prices are only a guideline, please contact Abbeyfield Speedwell Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rhona Bray (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (76)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Personal visits are now encouraged, if visitors are able to provide a same-day lateral flow test result and covid vaccine pass. Please contact the home to arrange a visit

Parking

  • Private & disabled Car parking available

Abbeyfield Speedwell Court Reviews (78)

9.9

Abbeyfield Speedwell Court has a Review Score of 9.9 (9.869) out of 10, based on 20 reviews in the last 2 years.
Over all time Abbeyfield Speedwell Court has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbeyfield Speedwell Court
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Total of 78, showing 41-60
Review from Susan (Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of arranging a quick admission to Speedwell Court during covid, the vast majority of the staff I met with during the short time my father was resident in Speedwell were kind, thoughtful, helpful, professional, and courteous. He was generally well looked after until he passed away. My
thanks go to the members of staff who went out of their way to support me in his final days which was very much appreciated. My review reflects the positives from my experiences.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

We really appreciate your feedback, thank you for taking the time. Thank you also for advising about your reasoning and of course when palliative care is the priority our specialist support is essential. We are also grateful to you for your very kind endorsement of individual staff members. Kind regards, Deborah.

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Review from Liz C (Daughter of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Speedwell is a second to none care home. I just wanted to say thank you to the general manager and all her staff for guiding us all through this pandemic and for keeping our family members safe and well. To all the admin/care team/activities coordinators/caterers, you are all such hard-working people
and appreciate the love and care you pour into your home. Mum looks so happy and I couldn't have wished for a better place for her.
Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield Speedwell Court

Thank you for taking the time to review Speedwell Court, we really appreciate your feedback.

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Review from Jack C (Respite Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was exceptionally well cared for during my short stay, the staff were very helpful and polite. Nothing was too much trouble and the accommodation was perfect in every respect. Thank you.
Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review Jack, we really appreciate your kind comments.

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Review from Gillian B (Daughter of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From initial contact with Speedwell to my father being admitted as a resident was less than a week! Speedwell is the full ticket. The home offers very comfortable accommodation, fabulous food choices with every meal, countless activities on offer, caring staff who are willing to talk and share moments
regarding my father's care daily if I wish. Knowing he is happy, and more importantly safe, is a weight off our mind. Love this place!
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for your very kind review. We love having your Dad here he is a great character and adds much to our enjoyment of supporting him. Thank you for trusting us with his care.

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Review from Barbara M (Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff have supported myself and my husband very well. Good food and companionship.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

We are delighted to receive your review, thank you so much for sharing your views.

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Review from E T (Sister of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother recently moved to Speedwell Court and has settled in well. The staff are kind and professional and have enabled my brother to do more for himself. I have had several video calls and phone calls with him and he is happy. The facilities are new, well designed and kept very clean. The hygiene
regime for covid is adhered to and I look forward to my first visit next week. I am very impressed with their attention to communications with relatives and their emphasis on quality of life. The activities and time spent in the garden are so important.
Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield Speedwell Court

Thank you for such a kind review we are really pleased to hear that your brother is happy at Speedwell Court.

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Review from John N (Son of Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Speedwell Court is an excellent care home with caring staff that take pride in looking after their residents. Nothing is too much trouble and the 24/7 care that is delivered means that loved ones are in a safe environment.
Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave such a positive review, John.

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Review from Mike S (Brother of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the cate that my brother has had during his stay at Speedwell Court. I found it very respectful that the staff kept us informed of all incidents that my brother had no matter how large or small they were. We found that he was cared for beautifully in his stay and we are
sad that he is leaving you. Thank you again to all the staff.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to send a review. We do hope that your brother will find his ongoing support as successful. We are pleased to have met him and able to support him during a time when he needed us.

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Review from Linda P (Daughter of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a new-build care home where thought has gone into detail when building for the needs of residents inside and outside facilities. The rooms are en-suite, very clean and modern, bright with plenty of space and floors are named in houses making it easy for residents to feel at home. There are all
up-to-date facilities with modern equipment. Birthdays are made special with wonderful cakes made in-house. During the Covid restrictions, everything is done above and beyond to make sure that family could visit with their loved ones in a safe environment. All the staff are excellent at treating residents with dignity and respect whilst being caring and keeping me up to date with my father's welfare. I would thoroughly recommend this care home.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for your feedback - so thoughtful at a sad time for you. Our thoughts are with you all.

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Review from Sandra H (Sister of Resident) published on 6 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coming to the second year of my sister's residence at Speedwell Court. My other sister and I are extremely pleased with the level and quality of care and attention our sister has received. We would highly recommend Speedwell Court to anyone who is looking for a home for Dementia sufferers, also anyone
looking for assisted living. Standards are very high. As we have not been able to see our loved ones in person, Speedwell Court rapidly provided a secure room for us to safely visit. The Facebook page has been our saviour in seeing our loved ones with activities shown to us on a daily basis. We are also sent a weekly activity chart to see what is on. The photographs we see on an almost daily basis show residents participating in activities and thoroughly enjoying themselves all with smiles. You just need to look at the website to see all I am saying is as stated. Also, each resident receiving a cake on their birthday and always a different theme. So yes, "Highly Recommended".
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

So lovely of you to take the time to give us your feedback, thank you again.

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Review from Louise N (Daughter of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is very, very happy and settled there. He thinks he lives in a 5-star hotel! He joins in with activities, feels his views are listened to and respected. Nothing is too much trouble if we contact them. Excellent Covid-safe visiting room.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to review, we are thrilled to have your feedback and will pass on this to our Speedwell Court team.

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Review from Jennifer D (Daughter of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Speedwell Court have made every effort during the pandemic to support residents in their well being and social engagement. I am particularly impressed by how the activities team have enabled my mother to continue to play scrabble, enjoy a wide range of music and films and re-ignite her love of poetry.
The level of staffing is good and the food enjoyable and well balanced, and my mother likes her food. The home has built a purpose-built visitors' pod and has allowed extra visits when family have visited from afar. We all long for the end of lockdown but my mother has had a more varied and stimulating social experience than I have had during this pandemic.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to review, we are delighted to receive your feedback and will let the entire Speedwell Court team see the review. Thank you again.

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Review from Anne B (Daughter of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia and has resided in Speedwell Court since September 2019. During this time she has had falls and turns and is now in end of life care. She has been so well cared for and protected from covid-19 by the dedicated staff. I can’t praise them highly enough. They’ve cared for my mother
like she was their own relative. The staff have got her joining in activities wherever possible and the best thing for me is that the Facebook page often shows mum taking part in these and keeps me up to date. I can’t visit as I live in the North of Scotland, 700 miles away. I haven’t seen mum since 5 March last year. It is a load off my mind to know how well she’s being cared for.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

So grateful for your kind review, one day we do hope you will be able to visit. We will share your feedback with the Speedwell Court team and once again thank you.

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Review from Ernie B (Resident) published on 2 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic home from home. Like the room and able to put pictures up and bring in models and music and DVDs. Staff are really helpful and caring (fantastic) and very happy.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

We love that you feel so at home with us and are so pleased to see how wonderfully well you have personalised your room with all your memorabilia.

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Review from Steve (Son of Resident) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first fact-finding phone contact, and experience from an existing resident’s family, there was an obvious depth to the ethos of Speedwell, and there was never a feeling of “a question too small”. Mum moved in early Dec '20, followed by the necessary isolation period, and was free to enjoy
Christmas. Although the Covid rules prohibit direct visits, the special visitor room means a completely safe visit can still happen, while being physically separated, a clever arrangement. There are daily activities at the home, and residents are actively encouraged to engage. We are really pleased to see Mum’s pictures in the dedicated social media site; smiles, laughs and a visible change from her previous lifestyle. The Speedwell staff all seem to have a can-do attitude, Mum says there is always someone around when needed, and always friendly. Initially, I thought an 80-resident facility might be too big, but the clever arrangement of 5 households makes a very homely setup.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to give your feedback, it means a lot to the team to hear this too.

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Review from Olivia B (Daughter of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Speedwell Court for three months now. Moving him into a care home during a pandemic was a very tough decision, however, the staff at Speedwell Court made this as seamless as possible for my father. Every time I see him with the care staff he is calm, smiling and you can see he
has a connection with them. They have wonderful activities to fill the day and it is absolutely amazing to be updated with photos of how settled he is. I can't thank you enough.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Hi Liv, so glad to speak to you. We are thrilled to read your positive review and keep safe.

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Review from Jacqui P (Daughter of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Speedwell Court in July and was welcomed into a truly wonderful community. The care, kindness and attention to detail shown by the staff are quite exceptional. I have full confidence in the team to provide the best possible care for Dad. He settled in remarkably quickly and is benefitting
greatly from the comfort, companionship and care he is receiving. Nothing is too much trouble for the staff, and Dad is enjoying participating in the wide-ranging activities on offer. His film premiere will take place after Christmas, and we are so grateful to have helped with this. Our engagement with life at Speedwell is actively encouraged, and we love seeing the many photos shared on Facebook. We are looking forward to being more involved once this becomes possible.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much to you for such a lovely review and for taking time in what must be such a busy time for you in your professional life too!

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Review from Martin (Son of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I got a real good feeling from all the staff here when I first checked out several care homes for Mum. Mum has now been living there for six weeks and I couldn't have asked for more. She is superbly looked after and is settling in nicely. Her room now feels like home she tells me, as she has lots of
her photo's and memorabilia in there with her. I'm totally happy that we all made the correct choice with Speedwell Court, and feel that Mum now has comfort, companionship and safety which are all so important at her stage in life.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for taking the time to give your feedback, it is so lovely to hear.

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Review from Cliff K (Son of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful place and community for Dad. The standard of care, communication and thought are incredible.
They really do think of everything and orchestrate the mini-communities (houses) really well. We couldn't have picked a better collection of companions for Dad.
Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much, we really appreciate your feedback and will share this with our team. It is a real boost to hear this.

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Review from S H (Resident) published on 7 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This week is my 1 year anniversary of moving. We reached my future home - a brand new home, the only other resident was a lady of 102 years. She was very chatty and full of things to say; a delight to have as company.
When we arrived the whole staff came out to meet us, which I found was very welcoming
and quite amazing. Thank you all of you.
Everybody seemed so friendly; more than we could have possibly expected or even hoped for. Having a very shy nature myself, I found it very difficult to appear equally open and friendly and as time passed it got a lot easier. As things went on I became friends with one of the team leaders and she helped me out a lot by finding much of what I said quite funny.
Reply from Suzanne Brammer, Regional Marketing Executive at Abbeyfield Speedwell Court

Happy Anniversary at Speedwell Court. Thank you for such lovely feedback, we are so pleased to hear of the great experience you had when arriving at the house and great to hear of the friendships you have made. We are really happy to know that people enjoy living in our houses, so thank you for taking the time to leave a review.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Abbeyfield Speedwell Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Abbeyfield Speedwell Court is calculated as follows: ( (200 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 229 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeyfield Speedwell Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (6)

Rhona

Rhona Bray

Job Title: General Manager Joined: 2022

When I joined the Abbeyfield family at Speedwell Court, my immediate impression was of a very special place, with a positive, caring team and environment.


Speedwell Court is indeed a beautiful home, but it is the people and the staff team who make it special.

Ewa

Ewa Sojka

Job Title: Deputy Manager Joined: 2019

My name is Ewa and I am so thrilled to have joined the fantastic team at Speedwell Court as the Deputy Manager. I am passionate about delivering high quality, personalised care to every resident here. I feel truly privileged to work with such a dedicated and knowledgeable team, who strive to build upon the strong caring ethos which already exists within the Abbeyfield family. I really do believe that all of our existing and future residents deserve nothing but the best. At Speedwell Court, our mission is ‘To enhance the quality of life for older people,’ and this is one of my most valued beliefs.

Kate

Kate Dagnell

Job Title: Head of Care Joined: 2023

I help to support our Residents with their care needs liaising with GP's, consultants and other professionals, supervising medication administration and family care reviews.

Justine

Justine Owen

Job Title: Customer Relations Manager Joined: 2023

I have worked in the care sector for over 13 years which includes helping thousands of families across the South West to source appropriate care for their loved ones, I know how difficult it is to choose the right care package or care home.


I was pleased to join the team at Speedwell Court in the summer of 2023. My job is to welcome new residents and enquiries and discuss care options either now or in the future.


When I am not working I enjoy live music, reading, being in the great outdoors, gardening and spending time with family

Sam

Sam Woodhouse

Job Title: Catering Manager Joined: 2019

Hi I am Sam, Catering Manager. I’ve been working in a professional kitchen environment for the last 16 years having stared my catering career as soon as I left school.


I worked my way through the ranks starting from kitchen assistant, learning the skills and disciplines on all levels and have been fortunate to work with some excellent chefs.


After major surgery and spending almost a month in hospital in 2018, I saw first-hand the impact that care and food has on individuals. I realised food is a big part of peoples day when living within a residential setting and decided that I wanted to help make a difference to people during this time. That was when I made the change from commercial catering to care and I haven’t looked back since. I like caring for people and strive to provide food that residents look forward to and also enjoy getting to know them and interacting with them on a daily basis.


I relocated from Berkshire to Hampshire last year and was excited to be offered the role at Speedwell Court and join the amazing #AbbeyfieldSociety family.


My hobbies outside of work are fitness, enjoying all aspects of the outdoors and have a passion for photography which I share via my Instagram page.

Alex

Alex Smith

Job Title: Maintenance Joined: 2024

My role at Speedwell Court is to make sure the building is all up together, properly maintained to a high standard and looking its best. I enjoy my role as I get to interact with the residents and keep their homes looking great. I like to stay active and healthy, this role definitely allows me to get my steps in!

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