Accommodation in large luxurious rooms all with ensuite
Hilary R (Friend of Resident)
Portobello Place is very clean and spacious, with excellent facilities.
Charles V (Son of Resident)
Dad is extremely happy at Portobello; it's an excellent and well-run place
Martin P (Son of Resident)
As an all-inclusive home, admin charges, hair and beauty treatments, chiropody, outings, daily newspaper, landline telephone, Wi-Fi, a chauffeur for appointments, daily fine dining experience plus the opportunity for friends and family to dine with residents is all included in our care fees.
These prices are only a guideline, please contact Portobello Place to find out the exact price for your requirements.
Portobello Place has a Review Score of 9.8 (9.841) out of 10, based on 13 reviews in the last 2 years.
Over all time Portobello Place has 59 reviews.
Thank you for taking the time to share your feedback following your recent respite stay with us . We're pleased to learn that you found the care consistently good and that you appreciated the optional services such as haircuts, manicures, and chiropody. It's wonderful to know these contributed positively to your stay.We are, however, very sorry to learn about the challenges you experienced with the laundry service and the loss of some of your clothing. While we advise respite (short stay) residents to tag their clothing, this is certainly not the standard we aim to uphold, and your concerns have been shared with our housekeeping team so we can review and improve our labelling and tracking procedures.Please accept our sincere apologies for the inconvenience caused. Your comments are invaluable in helping us improve the overall experience for all our residents.We hope you are now feeling better and recovering well from your recent illness, and we wish you continued good health.
Thank you for your kind and thoughtful review. It means a lot to hear that your mum feels relaxed, content, and supported, especially in those personal moments of care. We're so pleased the team's warmth is coming through, and your words will really lift their spirits.
Thank you for your feedback! We're so happy to hear that you felt well cared for and had an excellent stay at Portobello Place.
Thank you for your fantastic review and for rating us five stars across the board! We're so pleased you had a comfortable and enjoyable stay. Your kind words mean a lot to the team. If there's anything we can do to make your experience even better in the future, please do let us know.
Thank you for taking the time to share such a heartfelt and glowing review. We're thrilled to hear that you consider Portobello Place the best and that our team's dedication to care, dignity and engagement shines through. It's especially great to know you appreciate the high standards and that we're on the same page about believing good food is an essential part of a person's well-being!
Thank you so much for your wonderful review. We are delighted to hear that you had such a positive experience at our bistro and that both the food and atmosphere contributed to a pleasant and enjoyable lunch. Our team takes great pride in providing high-quality meals and it means a lot that you found the setting clean, comfortable, and conducive to good conversation. We hope to welcome you again soon!
Thank you for your great review, we will share your comments with the team at Portobello Place.
We would like to thank you very much for your excellent review based on your mothers respite stay with us recently. We will be delighted to share your wonderful comments to our great team. Thank you very much.
Thank you very much for your lovely review based on your recent private dining experience. I will thank both our chef and our maintenance manager who were able to help you. We are very lucky to have such a lovely private dining room in our beautiful home. Please feel free to book the room at any time.
Thank you for taking the time to leave this wonderful review. We are so happy you and your mother were happy with the customer service and care. We will share your kind words with all our team at Portobello Place, as it is truly a group effort.
Thank you for entrusting us with the care of your dad, and for taking a moment to recommend us to others. It's been so lovely for us to see him settle in and we're happy that you feel the same. Your kind words are truly appreciated and have been passed on to our team. We pride ourselves in ensuring every individual receives a tailored approach and so I hope you never hesitate to let us know how we can continue to best serve your dad.
Thank you so much for taking the time to write a positive review. As a new home 3 years ago, we appreciate the possible frustrations you would have experienced. But the team are delighted to hear that you have noticed the significant improvement in your father's care. Your father added a very special something to Portobello Place and it's been a delight caring for him.
Thank you so much for taking the time to leave us feedback and sharing your father's experience as well as yours. We're glad that our facilities are ticking all the boxes and we truly appreciate your continuous support and trust in us. Your 5-star review has brightened our day and it serves as a constant reminder of why we love what we do!
Thank you for the review. It was an absolute pleasure caring for your mum, getting to know her and the family during the stay. We're so happy to hear that you were pleased with our facilities and felt confident with the care provided at Portobello Place.
Thank you for the lovely review. It was a pleasure caring and getting to know you during your respite stay. We look forward to welcoming you again!
Thank you for your kind words! We're really pleased to hear you received a warm welcome and that you have plenty of options for activities in our weekly planner. We are honoured that you have chosen Portobello Place and have become a part of our family.
Thank you, Muriel, for the lovely feedback on our home. I am pleased to hear that you and the family enjoyed Dad's first fine dining experience at Portobello Place. I am also glad to hear that Dad has settled well and is enjoying the facilities in our home. All our staff aim to treat not only our residents like royalty but their relatives too. We look forward to hosting you again in the near future.
Thank you very much Peter for the wonderful review of our home. We are so pleased to hear that Dad's health has improved since being in our care. It is also lovely that you find our team to be excellent. We are so lucky to have such a wonderful and caring team.
Thank you for the lovely review of our home. I am glad that you were happy with your care during your stay with us and more importantly, you felt very safe. You are always welcome at Portobello Place even if it is just for a cuppa.
The Review Score of 9.8 (9.841) out of 10 for Portobello Place is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
My name is Cindy Alland. I have worked in the Older Care industry for approaching 40 years and, in that time, have held numerous roles and faced just about every challenge there is!
Starting at ‘Grass roots’ I worked my way up from Carer, Senior, Head of Residential, Home Manager, Regional Business operations and then became an independent Interim manager and trouble shooter. I have managed care homes in multiple counties across England consisting of Residential, Dementia, Nursing and Sheltered/Assisted living – from small 26 bed homes to upwards of 90 beds.
I have also had overlapping spells of property development along the way and, most recently, my husband and I have moved into the house we have been building for the last few years.
I love to travel, spend time with my family, and am a keen gardener.
My work ‘passion’ though, is making a positive difference. I strive to empower those I work with to be the best they can, to create an environment that residents can feel supported and loved and staff can feel proud and valued.
I treat everyone with respect, as I would want to be treated. My door is always open. I want staff, residents and their families to know I am there for them. Well led staff create the best outcome for all. Enrichment of the lives of our residents and team is what I work towards. Person centred care, empathy and compassion are my focus to deliver the best I can.
With over 12 years of experience in the care industry, Alex brings not only knowledge and expertise but also genuine passion for supporting those living with dementia. Originally a qualified accountant, Alex followed her heart into a more fulfilling career in care, specialising in dementia nursing. As a Dementia Friend and Level 5 qualified in leadership and management, Alex is dedicated to creating a warm, supportive environment where residents can thrive. The focus is always on making everyday life meaningful and improving wellbeing through compassionate, person-centred care.
I have worked in the care industry for nearly 20 years and remain incredibly passionate about what I do. I joined Berkley Care Group in 2025 and I absolutely love being a part of the team.
As the Residential Care Manager, I am always happy to help and support in any way and pride myself on being approachable and dependable.
My role is all about supporting individuals and families as they explore residential care. From that very first enquiry and guided tour, through to assessments and admissions, I’m here to make the process as smooth and reassuring as possible.
I understand that considering a move into residential care, whether for yourself or a loved one, can feel overwhelming at first.
I aim to be a friendly, knowledgeable point of contact at every stage, whether it’s an early, informal conversation or guidance through respite (short stay) and permanent (long-term) arrangements.
If you’d like to find out more about life at Portobello Place, I’d be delighted to welcome you for a relaxed chat over coffee in our beautiful Bistro, which enjoys stunning views of the Chiltern Hills.
My background spans over 40 years in customer service and hospitality, and for the past two years, I’ve been dedicated to the residential care sector. Before joining Portobello Place, I supported two of our sister homes—Shinfield View near Reading and Ryefield Court in Hillingdon. Every Berkley home has its own unique personality, but we share the same ethos: empowering people to live well today and thrive tomorrow.
Hope to speak to you soon.
Richard has been lucky enough to work across most of the care homes in the Berkeley Care Group but is now based at Portobello Place as the Head Chef.
Richard has dedicated himself to the residents with a person centred approach with their catering and well-being requirements whilst providing great hospitality and service.
Hello, I am known as PJ, and I have been in the hospitality industry for over 30 years in various sectors. I would say I have a keen eye for detail and a passion for creating a welcoming environment. My team and I will ensure that every corner of Portobello Place is spotless, comfortable and cared for. From overseeing housekeeping standards and delivery exception hospitality, we are committed to making daily life at Portobello Place feel like a 5-star experience for our residents and their guests.
My name is Gita, and I am the Events Manager at Portobello Place. I am responsible for organising and delivering a diverse programme of events and activities tailored to our residents' individual interests and preference. These includes exercise classes, art sessions, games, outings and live entertainment from visiting musicians and performers. My team and I will always ensure our residents remain active, engaged and socially fulfilled.
Viktoria is an abstract artist from Ukraine and she enjoys motivating and encouraging resident participation. Viktoria is involved in creating a weekly programme which includes one-to-one activities as well as group sessions, ensuring that this is circulated to all service users to know what is taking place and where.
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