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- Barchester Fountains Care Home

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.
The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.
Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...
Care Provided by Barchester Fountains Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Fountains Care Home for full pricing details and T&Cs.
Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sara King (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking available on site
Barchester Fountains Care Home Reviews (133)
Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Fountains Care Home has 133 reviews.
After making the hardest decision I have ever had to make, I had to place my 94-year-old father in a care home. I chose Fountains. I would like to thank the extremely caring staff who have made my father and I feel so welcome. The home is beautiful, with a calming atmosphere set in lovely surroundings and nothing seems too much trouble for any of the staff. You are "Simply the Best"! Thank you so, so much.
Thank you for taking the time to leave a review. We value all feedback and we are delighted to receive such a complimentary review. We will share this with the Fountains Team who will be extremely proud.
Mum had a three-week stay at Barchester. Every facility was of the highest standard. This is so important when entrusting care of relatives to someone else. Have already booked the next stay.
Thank you for taking the time to leave a review. We are delighted that mum's 3-week stay was a success and that you had peace of mind with the care mum received. We look forward to welcoming her again on her return visit.
We initially made enquiries for Mum back in January 2020. We visited the marketing suite and had a tour and were impressed with the facilities and the whole set up there. Our priority was to keep Mum at home for as long as possible until the time came that she needed more care. Fountains were good at settling an initially reluctant Mum. Already Mum is settled, her face looks brighter, and she is much more cheerful again. This has given the family peace of mind. Thanks to all the team at Fountains.
Thank you for taking the time to complete a review for Fountains Care Home. We value all feedback and it's particularly pleasing to read how happy you are with the care your Mum is receiving. Thanks again.
Mum was a bit resistant at first. However, the staff have been excellent and got her settled quickly. She now is more cheerful than at home. Mum has made friendly and joins in with the activities.
Thank you for your review. We are delighted at how well your mum has settled and how much she enjoys living with us.
Although my wife and I shared adjacent rooms, it would have been nice if arrangements were to take married couples. I would recommend the home without exception!
Thank you for taking the time to review your stay at Fountains. We are delighted that your stay with us was a success and everything went well. We do offer double-occupancy rooms for married couples, however, due to the differing needs of individuals, sometimes adjacent rooms are a better option. Thank you again for your kind words.
After looking at many care homes in the Birmingham area I was very impressed by the facilities at Fountains and decided to speak to the staff, I had numerous questions and lots of concerns, however, I needn't have worried because everything I asked about was professionally answered and sorted and within a few days my brother was very happily residing in his own superb room and looked and sounded as though he'd been there for years!
I cannot fault the staff and the facilities at all. Speak to them before you consider elsewhere!
Thank you so much for your amazing feedback. We are extremely pleased to receive such positive comments and will feed this back to the rest of the team, who will be extremely proud. Thank you again from the Fountains Team.
I found the staff team at Fountains to be incredibly caring and supportive. They put a huge amount of effort into meeting the individual needs of residents, and also seem to thoroughly enjoy their jobs, which is really reassuring. The environment is very nice as you would expect with a new care home. The staff seem proud and excited to work there. I only have experience of respite stay but would recommend Fountains for this.
Thank you for taking the time to leave a review for Fountains. We are very pleased that your respite experience for your relative was such a positive one. The team will be extremely proud to have received such positive feedback. Many thanks from Fountains.
My 91-year-old mum was struggling to remain living independently at home following my dad's death 16-months ago but was very reluctant to consider residential care. Following a fall at home, we encouraged her to do 28-day respite at Fountains. Mum was made to feel welcome from day one. Fountains are comparable with a 5* hotel with the bonus of very friendly staff who cannot do enough for her. She loves the food and the personal touches she receives. Within just two weeks, mum had decided to move in permanently. Mum now laughs and jokes with me again - something she has not done since her husband died. Fountains have enabled her to enjoy life again.
Thank you for this wonderful feedback. We are so pleased to hear that mum is laughing and joking again and super proud to be playing a part in that. Thanks again.
You feel that there is nothing that would be too much trouble and immediately feel comfortable there, the thought that has gone into the care for their residents with dementia really is amazing and I would certainly recommend for people to have a look or make enquiries - I can’t say enough good things, it definitely gets a thumbs up from me.
Thank you for taking the time to leave such lovely feedback. We are so pleased that your experience of Fountains was so positive. Many thanks.
As a community volunteer, I have visited a number of care homes and was very impressed with everything I saw at Fountains Care Home in Shirley. All the rooms are very spacious and have been fitted out to the highest standards. Although everything is still very new it has a homely feel and this I feel is down to the friendliness of all the staff there. The grounds are also well laid out and provide a pleasant vista from each room.
Thank you for such a lovely review. We are delighted that you had such a welcoming and positive experience when visiting Fountains Care Home. Kindest regards.
I have visited several care homes in the area and have to say this was a true home from home experience. Tasteful decor throughout and all the facilities to ensure comfort and safety 24/7. What really impressed me was feeling at home, rather than a hotel. Thank you, for genuinely making me feel so welcome and going the extra mile!
Thank you for your kind feedback. We are extremely pleased that your experience of Fountains left such a great impression.
Very well run, rooms were very spacious, food was great, the decor was up to date and done to good taste, staff were all on the ball. It is in a good location with lovely grounds and has a wonderful dining room with an extensive menu.
Thank you for your positive feedback. We are really pleased that you enjoyed your visit and experienced our delicious food of offer.
Our Mother moved from a care home to Fountains Shirley Solihull on the 19th May 2020. Due to the Covid crisis, we were extremely concerned about Mom's wellbeing. Our fears were unfounded. Upon arrival at Fountains, Mom was given the red carpet treatment, including flowers and chocolates. Mom's transition into Fountains care home went very well. The care given to Mom has been tremendous. All the staff have been very caring and attentive towards her. She has settled in very well and we as a family are very grateful. Currently, we are keeping in touch by Skype which works well. Thank you to all the wonderful staff at Fountains Shirley Solihull.
Thank you for your wonderful feedback. At such a difficult and unprecedented time we are extremely proud to have provided you with such comfort and reassurance. We will share this review with the team who will be very pleased. Kindest Regards from Fountains Care Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (31) & Events (0)
- 09 Sep 2025
On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...
- 21 Jun 2025
Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...
- 03 Jun 2025
We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...
There are no upcoming events for Barchester Fountains Care Home.
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Fountains Care Home.
Meet the Team (7)

My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.
One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.
Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options. From the first enquiry and home tour to helping a new resident settle in, I offer friendly, honest guidance and aim to make the whole process feel as reassuring and straightforward as possible.
Outside of work, I am a proud mum of 3 and enjoy spending quality time with my family. I love getting outdoors, particularly hiking and exploring new places!

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.
I like to keep our home clean, tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Mike keeps Fountains running smoothly.

I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.
I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role. In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.
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