Barchester Fountains Care Home

My name is Sara, and I am General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.

One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.

Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Hello, everyone. I'm Nikki, your friendly Admin Assistant here at Fountains Care Home. It's my pleasure to assist you with any enquiries or concerns you may have.

As the first point of contact, I strive to ensure that each interaction is met with a warm smile and efficient service. Whether you're a resident, a visitor, or a member of our dedicated team, I am here to make your experience as smooth and pleasant as possible.

Handling enquiries is not just a task for me—it's an opportunity to connect, listen, and provide the support you need. Your comfort and well-being are my top priorities, and I am committed to addressing your needs promptly and professionally.

I look forward to assisting you all and being a helpful presence here at Fountains Care Home. Please don't hesitate to approach me with any questions or requests you may have.

Hi, my name is Jinelle and I am the receptionist at Fountains.

I joined Barchester in October 2021 and working in the care sector is an exciting and new experience for me.

I am finding the role extremely rewarding knowing I am making a difference, however small, to our residents and their family's lives.

I love being the first point of contact and look forward to welcoming everyone to Fountains care home.

Hi, my name is Katie-Beth I am a senior carer at Fountains.

I joined Barchester in June 2021. I have been in the care sector for over 4 years now. I love coming to work and seeing the residents every day. I am also currently doing my Level 3 in Health and Social Care.

In my spare time, I love spending time with friends and family and going out on day trips with them all.

Hello, My name is Sabia, and I am a Senior Care Assistant here at Fountains. I have a genuine passion for my work and love every moment spent caring for the residents. Being part of their lives and providing support, companionship, and comfort is incredibly rewarding.

I believe in treating each resident with the utmost respect and kindness, and I strive to create a warm and welcoming environment where they feel valued and understood. My role allows me to make a positive impact every day, and I am proud to contribute to the well-being and happiness of our residents at Fountains.

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.

I like to keep our home clean and tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Hi, My name is Richard I am a housekeeper here at Fountains.

I Joined Barchester in January 2022. 4 and a half years ago I started caring for my mother and enjoyed it so wanted to get into the care industry.

Since starting at Fountains I have enjoyed my job as I get to help the residents with daily housekeeping tasks keeping their homes up to standard and clean, I also love interacting with potential residents, families and current residents.

In my spare time, I like making art, cooking, listening to music and going to concerts.

Elaine is Fountains hairdresser and is here weekly on Tuesdays. She has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too.

Elaine loves pampering and making our residents look fabulous!