Barchester Fountains Care Home

Hello, everyone. I'm Nikki, your friendly Admin Assistant here at Fountains Care Home. It's my pleasure to assist you with any enquiries or concerns you may have.

As the first point of contact, I strive to ensure that each interaction is met with a warm smile and efficient service. Whether you're a resident, a visitor, or a member of our dedicated team, I am here to make your experience as smooth and pleasant as possible.

Handling enquiries is not just a task for me—it's an opportunity to connect, listen, and provide the support you need. Your comfort and well-being are my top priorities, and I am committed to addressing your needs promptly and professionally.

I look forward to assisting you all and being a helpful presence here at Fountains Care Home. Please don't hesitate to approach me with any questions or requests you may have.

Hi, my name is Jinelle and I am the receptionist at Fountains.

I joined Barchester in October 2021 and working in the care sector is an exciting and new experience for me.

I am finding the role extremely rewarding knowing I am making a difference, however small, to our residents and their family's lives.

I love being the first point of contact and look forward to welcoming everyone to Fountains care home.

Elaine is Fountains hairdresser and is here weekly on Tuesdays. She has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too.

Elaine loves pampering and making our residents look fabulous!

My name is Vikki and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly, I have built good relationships with residents, relatives and the team, I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Hi, my name is Ella, I am a carer at Fountains.

I joined Barchester in March 2023. I have been in the care sector for about 5 years now. I went to college and studied Health and Social Care and achieved my level 3 also working part-time as a carer on the side. 

I am looking forward to furthering my career in this industry as I am really passionate about my role. 

In my spare, I love exploring and travelling the world.

Hi, my name is Katie-Beth I am a senior carer at Fountains.

I joined Barchester in June 2021. I have been in the care sector for over 4 years now. I love coming to work and seeing the residents every day. I am also currently doing my Level 3 in Health and Social Care.

In my spare time, I love spending time with friends and family and going out on day trips with them all.

Hi, my name is Neil, I am a laundry assistant here at the Fountains.

I joined Barchester in September 2022. I have been in the care sector for over 9 years. I love my job and like interacting with the residents on a daily basis.

In my spare time, I love spending time with my husband, going on caravan holidays, reading, and spending time with my dog and my African grey parrot.

Hi, My name is Richard I am a housekeeper here at Fountains.

I Joined Barchester in January 2022. 4 and a half years ago I started caring for my mother and enjoyed it so wanted to get into the care industry.

Since starting at Fountains I have enjoyed my job as I get to help the residents with daily housekeeping tasks keeping their homes up to standard and clean, I also love interacting with potential residents, families and current residents.

In my spare time, I like making art, cooking, listening to music and going to concerts.

Hello, I'm Jill, a Care Assistant at Fountains Care Home. I find immense fulfilment in my role, providing compassionate care and support to those in need on a daily basis.

When I'm not at work you can often find me outdoors, enjoying leisurely walks with my beloved dog or cherishing quality time with my husband. My passion for helping others and my love for nature and family make each day a rewarding journey of care, connection and joy.

I am here to listen, support, and assist in any way I can. I understand the importance of creating a warm and welcoming environment where residents feel safe, valued and cared for.

Hi, I'm Ryan your dedicated Head of Maintenance, who is here to ensure that our community remains a comfortable and well-functioning home for all. With my friendly demeanour and handy skills, I am ready to assist you with any maintenance tasks and repairs you may need.

Whether It's fixing a leaky faucet, addressing electrical issues, or simply providing guidance on home upkeep, I am committed to making sure everything runs smoothly in our community.

Please don't hesitate to reach out to me or the team for any handy jobs or concerns you may have. I am confident with my expertise, your living experience will be even more enjoyable!

Hello, My name is Sabia, and I am a Senior Care Assistant here at Fountains. I have a genuine passion for my work and love every moment spent caring for the residents. Being part of their lives and providing support, companionship, and comfort is incredibly rewarding.

I believe in treating each resident with the utmost respect and kindness, and I strive to create a warm and welcoming environment where they feel valued and understood. My role allows me to make a positive impact every day, and I am proud to contribute to the well-being and happiness of our residents at Fountains.

Hello, My name is Claire and I am a Care Assistant here at Fountains. I take pride in my work, as I truly love making a positive impact in the lives of those I care for.

Outside of my professional life, I am passionate about running and I enjoy participating in marathons and ultra-marathons. These challenges not only keep me physically fit but also teach me resilience and perseverance, qualities that bring into my role as a care assistant.

Hello everyone! My name is Francesca, and I am the Deputy Manager here at Fountains.

I’ve had the pleasure of working here since 2022 starting as a carer working my way up to Deputy Manager over the years and I truly enjoy my job. Every day, I look forward to seeing our residents and ensuring that we maintain the highest quality of care.

In my spare time, I love spending moments with my family and friends, which brings me joy and balance in life. I’m excited to continue making a positive impact in our community!

Hello! My name is Sophie, and I am a kitchen assistant at Fountain Care Home in Shirley. I take pride in going the extra mile for our residents to ensure they receive the best possible service. My goal is to maintain high standards in food delivery and make sure that every meal is exceptional. I’m always ready to assist with anything they need, going above and beyond to enhance their dining experience.

In my free time, I enjoy spending quality moments with my friends and family.

Hi, I am Yvonne, an experienced and adaptable Senior Business, Operations, and Turnaround Manager with over 25 years in health and social care.

I am dedicated to delivering high-quality, hands-on care while effectively leading and supporting teams. My robust commercial acumen is complemented by a proven track record in developing, monitoring, and reviewing nursing and residential services.

My skill set includes team leadership, professionalism, assertiveness, and the ability to motivate and engage colleagues in understanding high-quality clinical and nursing care. I have successfully turned around underperforming services and built strong relationships with various partners, showcasing my excellent influencing skills and talent development within organisations.

For over 30 years, it has been my privilege to be part of residents' lives. They are at the heart of everything I do. Each step I take before entering a building or opening my laptop is centred around their needs, recognising their past, present, and future. Most importantly, I understand that they have a voice, and I am here to listen. My door is always open, feel free to come and see me.