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Barchester Fountains Care Home

1355 Stratford Road, Shirley, Solihull, West Midlands B90 4EF
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Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)
Barchester Fountains Care Home, Solihull

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.

The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.

Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...  

Care Provided by Barchester Fountains Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,276N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sara King(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking available on site

Barchester Fountains Care Home Reviews (132)

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9.8

Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Fountains Care Home has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from V K (Respite Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience
Overall a pleasant 2 weeks recovering from hip surgery.

Management & almost all staff were extremely helpful & helped with my recovery for which I am most grateful

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Review from Linda W (Wife of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

We came for lunch today as my husband is coming back for respite soon. Wonderful welcome and staff remembered him. It's a lovely environment and he's happy to stay again we were served a lovely lunch.

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Review from Jane G (Friend of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

On visiting a friend had lunch with her found staff and facilities very good and friendly

Reply from Sara King, General Manger at Barchester Fountains Care Home

We are delighted to hear that you had a very good experience while visiting your friend. Your kind words truly mean a lot to us. We look forward to welcoming you back the next time you visit.

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Review from Carl S (Son-in-law of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

Fountains is a caring environment. The staff go out of their way to care for the residents. The home organises many social activities and outings in their minibus. The building itself is purpose built and it and the extensive gardens are well maintained. My Father in Law has been there for two years and counts many of the staff and residents as friends.

Reply from Sara King, General Manger at Barchester Fountains Care Home

Thank you so much for taking the time to leave such a lovely review, your kind words truly mean a lot to us. It is a pleasure to have your Father in law here.

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Review from Sally H (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience
Dad has been here for a few years and I would like to say that all the staff always give 100%. Every resident is made to feel special. Fountains is now my dads home and we have gained an extended family in the staff and residents.
Everyone is greeted with a smile and a conversation. Every member of staff, not just the care staff but those working in housekeeping, catering, maintenance, gardening, the office, reception and management make us feel we are all cared for not just my dad.
The new management team continues to support both the residents and their families whilst implementing new ideas.

The atmosphere as you enter is warm, welcoming and happy. Staff are constantly seen to be interacting with residents and their families.

Reply from Sara King, General Manger at Barchester Fountains Care Home

Thank you so much for this beautiful review. We are thrilled that our home has become your dad's home and that you feel like family. Our entire team-across every single department-strives daily to give 100% and deliver the absolute best care and support possible. Making every resident feel special is always our main goal, and your kind words mean the world to all of us.

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Review from D W (Cousin of Resident) published on 2 June 2026 Submitted via Postal Card
Overall Experience
Very friendly welcome. Clean tidy enterence.
Very happy to have me stay for lunch. (at last minute)!
Beautiful grounds, Rooms very spacious and clean.

Happy atmosphere.

Reply from Sara King, General Manger at Barchester Fountains Care Home

Thank you so much for this wonderful review. We are absolutely thrilled that you enjoyed your visit with your cousin, and it was our pleasure to offer you lunch. Our team takes great pride in keeping our home clean, tidy, and welcoming, so it is fantastic to hear you felt that happy atmosphere. You are always welcome, and we look forward to your next visit.

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Review from Bernadette H (Sister of Resident) published on 3 March 2026 Submitted via Website
Overall Experience

Special thanks to all the staff in Olton Floor for their excellent care and support for my brother over the past few weeks. Their patience and understanding has been outstanding and the family are incredibly grateful. Their support and kindness has been so very helpful. We cannot thank them enough for their care. Nothing is too much trouble for them. Always cheerful and happy, we are so thankful that he is at Fountains and being treated with dignity and kindness. A fabulous Care Home, offering fantastic Care, with beautiful home cooked food in safe surroundings and best of all .. the wonderful staff. Thank you all.

Reply from Anna Paule, operations manager at Barchester Fountains Care Home

Thank you so much for taking the time to leave such a heartfelt review, your kind words about our Olton floor team truly mean a lot to us, care is the very heart of what we do here at fountains and its wonderful to know it has made a difference to both your brother and family.

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Review from C F (Sister-in-law of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience

As Maureen's sis-in-law, I found Fountains to be a very good residential home. The staff without exception have been so lovely, and the home is always very welcoming. There has been an ongoing issue with food, which I have to agree has not been good. Food is very important to residents as it is to everyone. This has gone on for a long time, but now there is a new chef, hopefully this will improve.

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Review from Andrew T (Son of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience
Recently we have seen an improvement.
Previously the management was poor.

Always get a great reception from Nikki and Vicky who are always extremely helpful.

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Review from Stephen S (Son of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience
My father has settled very quickly at Fountains. He is now eating well after a period prior to arriving of a poor appetite. Staff are caring and look to the needs of the residents.
The home is warm and welcoming, with spacious rooms.

My one issue is lack of activities to involve residents. My father has little interaction with other residents and I feel that he is lonely at times.

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Review from C F (Daughter of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience

On visiting very helpful staff understanding any problems or issues, very clean & tidy always plenty of staff about.

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Review from S S (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card
Overall Experience

The care staff, housekeeping, kitchen, groundsmen, office staff give 100% to the residents. Their compassion and empathy to both residents and family is genuine. They show they care! However, as a company the people at the top need to realise residents and family chose Barchester for its family ethos, each home different to cater for needs of the residents, suddenly this has changed. Now looking more corporate, looks being more important than residents choices. This was not the original Barchester ethos!

Reply from Alina Radu, General Manager at Barchester Fountains Care Home

Thank you for taking the time to write a review about our home and for your kind and encouraging words about our care and hospitality teams, they work hard every day to deliver quality person centred care to our Residents - I will pass on your kind words. I will also share your feedback with our...  

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Review from N R (Friend of Resident) published on 3 November 2025 Submitted via Postal Card
Overall Experience

Nikki on the reception desk is a ray of sunshine and that initial feeling flows through the rest of the home

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Review from S F (Son of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

This was my mothers second respite stay. Although she cannot remember it now she very much enjoyed herself at the time and the staff are very caring and considerate of her problems. We will be using Fountains again regularly throughout the year.

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you for your review! We are glad your mother enjoys her stays when visiting Fountains. Look forward to seeing you again!

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Review from Bob M (Nephew of Resident) published on 9 September 2025 Submitted via Postal Card
Overall Experience
Lovely people we met that look after my wife's aunt at Barchester Care Home. Good to know that she is being looked after so well.

Thank you.

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you feel your wife is being well cared for by our lovely team. It's our priority to ensure that all our residents receive the best support and attention.

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Review from K M (Niece of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

We visited my aunt for the first time, as we live in Canada. She looks well-cared for and the staff was friendly & helpful to both my Aunt & to us. We had a lovely lunch & sat outside in the garden to visit.

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you so much for your kind words about your aunt's stay with us! We are thrilled to hear that she looked well cared for and that our staff made a positive impression on you. It's wonderful to know you enjoyed the lovely lunch as well. We strive to provide a warm and welcoming environment for all our residents and their families. We hope to see you again during your next visit!

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Review from Jacqueline J (Daughter-in-law of Resident) published on 19 August 2025 Submitted via Postal Card
Overall Experience
The overall care my MIL is getting is excellent

Wonderful staff. Helpful & kind

Reply from Yvonne Russon, Operational Manager at Barchester Fountains Care Home

Thank you so much for your kind review! We truly appreciate your feedback. Our dedicated staff goes above and beyond to ensure that our residents are well looked after and feel at home. It's always our goal to create a warm and welcoming environment for everyone. We're glad to hear you had a positive experience!

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Review from Anne N (Resident / Service User) published on 11 August 2025 Submitted via Postal Card
Overall Experience

A resident started choking at lunch. The staff responded straightaway with the most professional expertise. I am not exaggerating the situation when I say that they saved his life; it was as serious as that. They deserve the highest praise for everything they did to keep him alive before the ambulance came.

Reply from Barchester, The Feedback Team at Barchester Fountains Care Home

Hi Anne, thanks for taking the time to leave your review. We understand how difficult this situation must have been to witness and we're grateful for your kind words. We're incredibly proud of the team at Fountains and the actions they took in this emergency situation. We'll make sure to share your...  

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Review from Alan H (Son of Resident) published on 7 August 2025 Submitted via Postal Card
Overall Experience
Mom has been a resident at Fountains Care home since November 2024. Mom has settled in and seems content. She has been well looked after. The carers like her and they know us. All staff are ready to answer queries and concerns that we have regarding mom's care. They are aware of mom's needs and they give her encouragement where necessary.

Thank you

Reply from Joanne Parrish, General Manager at Barchester Fountains Care Home

Thank you so much for your kind review! We truly appreciate your feedback. Our dedicated staff goes above and beyond to ensure that our residents are well looked after and feel at home. It's always our goal to create a warm and welcoming environment for everyone. We're glad to hear you had a positive experience!

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Review from Martin P (Respite Resident) published on 9 July 2025 Submitted via Postal Card
Overall Experience
This was my first experience of a care home and it was excellent. The personnel were all excellent without exception. They were all so helpful, and smiley. The quality of the food was exceptional, constructed with thought and care. Never ordinary gravy but with cider or something added to increase the flavour
The bedroom had all that I needed TV. Remote, wide screen, and large toulet/shower room. Lovely thick towels.

I was so lucky to hit on this home first time.

Reply from Francesca Ferrarin, Deputy Manager at Barchester Fountains Care Home

Thank you for your fantastic review! We are delighted to hear that your first experience at Fountains was excellent. Our team takes great pride in providing helpful and cheerful service, and it's wonderful to know you appreciated our efforts. We're also glad you enjoyed the quality of our food and...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

27 Bed Vacancies

Posted: 28 July 2026

Residential care and Dementia care

News (34) & Events (2)

News
  • 09 Sep 2025

    On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...

  • 21 Jun 2025

    Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...

  • 03 Jun 2025

    We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Fountains Care Home.

Meet the Team (9)

Sara King
Sara KingJob Title:General MangerJoined: 2026

My name is Sara, and I am General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

Aisha Saleem
Aisha SaleemJob Title:Deputy ManagerJoined: 2023

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.

One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.

Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

Vikki Rivers
Vikki RiversJob Title:Home AdministratorJoined: 2023

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Jinelle Cooke
Jinelle CookeJob Title:Reception/AdminJoined: 2021

Hi, my name is Jinelle and I am the receptionist at Fountains.

I joined Barchester in October 2021 and working in the care sector is an exciting and new experience for me.

I am finding the role extremely rewarding knowing I am making a difference, however small, to our residents and their family's lives.

I love being the first point of contact and look forward to welcoming everyone to Fountains care home.

Katie-Beth Friend
Katie-Beth FriendJob Title:Senior Care AssistantJoined: 2021

Hi, my name is Katie-Beth I am a senior carer at Fountains.

I joined Barchester in June 2021. I have been in the care sector for over 4 years now. I love coming to work and seeing the residents every day. I am also currently doing my Level 3 in Health and Social Care.

In my spare time, I love spending time with friends and family and going out on day trips with them all.

Sabia Ahmed
Sabia AhmedJob Title:Senior Care AssistantJoined: 2023

Hello, My name is Sabia, and I am a Senior Care Assistant here at Fountains. I have a genuine passion for my work and love every moment spent caring for the residents. Being part of their lives and providing support, companionship, and comfort is incredibly rewarding.

I believe in treating each resident with the utmost respect and kindness, and I strive to create a warm and welcoming environment where they feel valued and understood. My role allows me to make a positive impact every day, and I am proud to contribute to the well-being and happiness of our residents at Fountains.

Claire Goldingay
Claire GoldingayJob Title:Head of HousekeepingJoined: 2023

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.

I like to keep our home clean and tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Richard Rudge
Richard RudgeJob Title:HousekeeperJoined: 2022

Hi, my name is Richard. I recently changed my role from Housekeeper to Activities Assistant, which allows me to create fun and engaging experiences for our residents.

I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.

I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role.

In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.

Elaine Lynch
Elaine LynchJob Title:Hairdresser

Elaine is Fountains hairdresser and is here weekly on Tuesdays. She has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too.

Elaine loves pampering and making our residents look fabulous!

Frequently Asked Questions about Barchester Fountains Care Home

What types of Care is Barchester Fountains Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Fountains Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Barchester Fountains Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Fountains Care Home to the centre of Solihull?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fountains Care Home to verify any information. View our terms and conditions. Barchester Fountains Care Home has an Enhanced Service -more info.