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- Barchester Fountains Care Home

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.
The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.
Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...
The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.
The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.
Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence aids, differentiated resident doors and appropriate signage.
Luxurious facilities, combined with highly trained staff, will ensure each and every individual can enjoy some quality one-to-one time when needed.
24-hour care will be offered in a warm, welcoming environment, with delicious meals and daily activities. The varied and stimulating activities programme will encourage support to stay active, both physically and mentally.
Care Provided by Barchester Fountains Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Fountains Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sara King (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking available on site
Barchester Fountains Care Home Reviews (136)
Barchester Fountains Care Home has a Review Score of 9.8 (9.795) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Fountains Care Home has 136 reviews.
I cannot recommend Fountains Care Home highly enough. The facilities are absolutely 5-star, with beautiful gardens and grounds, but what really makes Fountains exceptional is the outstanding team and management.
My mum is being so incredibly well looked after. Every member...
I cannot recommend Fountains Care Home highly enough. The facilities are absolutely 5-star, with beautiful gardens and grounds, but what really makes Fountains exceptional is the outstanding team and management.
My mum is being so incredibly well looked after. Every member of the team is kind, caring and compassionate, and I have complete confidence that she is in the very best hands.
They have also been so supportive of me as a family member. They are always so kind, offering me a hot drink and a few comforting words, particularly when I have had a difficult or emotional visit. Those little gestures mean so much and really show the level of care and compassion that runs throughout Fountains.
The management team are wonderful, approachable and genuinely caring, and nothing ever feels like too much trouble.
Fountains Care Home is truly exceptional. I am incredibly grateful to the whole team for the care, kindness and dignity they give my mum every day.
Thank you for such a thoughtful review. It means so much to know you feel confident in your mum's care and support yourself, especially during difficult visits. Those little moments of kindness matter, and I'll be very pleased to share your lovely words with the whole team.
The rooms are spacious and clean and the food...
The rooms are spacious and clean and the food provision is outstanding.
I would definitely recommend to anyone looking for somewhere that provides their relation with support, care + dignity.
Jo, Thank you for your lovely review and kind words. It is wonderful to hear that your mum has settled in so well and that you feel supported. I'm delighted that the care, dedication and kindness of our team have made such a positive impression. I will be sure to share your comments with...
Jo, Thank you for your lovely review and kind words. It is wonderful to hear that your mum has settled in so well and that you feel supported. I'm delighted that the care, dedication and kindness of our team have made such a positive impression. I will be sure to share your comments with everyone. Thank you again for your recommendation and for trusting us with your mums care. Warm Wishes, Sara General Manager
I come over annually every year for the whole month of September from the Netherlands to Staffordshire to have my holiday and visit my longtime friends of 95 and 91 in Fountains Barchester in Shirley,I found the staff and carers very friendly and attentive,offering me coffee or tea in the lounge...
I come over annually every year for the whole month of September from the Netherlands to Staffordshire to have my holiday and visit my longtime friends of 95 and 91 in Fountains Barchester in Shirley,I found the staff and carers very friendly and attentive,offering me coffee or tea in the lounge while waiting to be brought to see my friends,I come over every Sunday afternoon to see them,my visits were most pleasant,the residents are very well looked after
Thank you for taking the time to leave such a lovely review following your recent visit to Fountains. It is wonderful to hear that you received such a warm welcome from our team and enjoyed spending time with your friends. We are especially pleased to hear your kind comments about our staff and...
Thank you for taking the time to leave such a lovely review following your recent visit to Fountains. It is wonderful to hear that you received such a warm welcome from our team and enjoyed spending time with your friends. We are especially pleased to hear your kind comments about our staff and the care our residents receive. I will be delighted to share your feedback with the whole team, who work incredibly hard to make Fountains a welcoming, friendly and homely place for our residents and their visitors. We hope you have a safe journey home to the Netherlands and look forward to welcoming you back to Fountains on your next visit.
Sara, General Manager
I had two weeks of first class attention, food, fun and laughs.
I can honestly say it...
I had two weeks of first class attention, food, fun and laughs.
I can honestly say it was perfect and I would have no hesitation in going there again
Thank you so much for this wonderful review. We know that a first respite stay can feel daunting, so we are thrilled that our team, facilities, and residents made you feel right at home. Providing first-class care, great food, and plenty of laughs is exactly what we strive for. It was an absolute pleasure having you stay with us.
We came for lunch today as my husband is coming back for respite soon. Wonderful welcome and staff remembered him. It's a lovely environment and he's happy to stay again we were served a lovely lunch.
We came for lunch today as my husband is coming back for respite soon. Wonderful welcome and staff remembered him. It's a lovely environment and he's happy to stay again we were served a lovely lunch.
Management & almost all staff were extremely helpful & helped with my recovery for which I am most grateful
Management & almost all staff were extremely helpful & helped with my recovery for which I am most grateful
Thank you for your lovely feedback. Our management and staff take great pride in supporting our residents, so hearing that we made a positive difference during your hip surgery recovery means the world to us. Your gratitude is the greatest reward our team could ask for. Thank you for choosing us for your care, and we wish you all the very best!
On visiting a friend had lunch with her found staff and facilities very good and friendly
On visiting a friend had lunch with her found staff and facilities very good and friendly
We are delighted to hear that you had a very good experience while visiting your friend. Your kind words truly mean a lot to us. We look forward to welcoming you back the next time you visit.
Fountains is a caring environment. The staff go out of their way to care for the residents. The home organises many social activities and outings in their minibus. The building itself is purpose built and it and the extensive gardens are well maintained. My Father in Law has been there for two...
Fountains is a caring environment. The staff go out of their way to care for the residents. The home organises many social activities and outings in their minibus. The building itself is purpose built and it and the extensive gardens are well maintained. My Father in Law has been there for two years and counts many of the staff and residents as friends.
Thank you so much for taking the time to leave such a lovely review, your kind words truly mean a lot to us. It is a pleasure to have your Father in law here.
Everyone is greeted with a smile and a conversation. Every member...
Everyone is greeted with a smile and a conversation. Every member of staff, not just the care staff but those working in housekeeping, catering, maintenance, gardening, the office, reception and management make us feel we are all cared for not just my dad.
The new management team continues to support both the residents and their families whilst implementing new ideas.
The atmosphere as you enter is warm, welcoming and happy. Staff are constantly seen to be interacting with residents and their families.
Thank you so much for this beautiful review. We are thrilled that our home has become your dad's home and that you feel like family. Our entire team-across every single department-strives daily to give 100% and deliver the absolute best care and support possible. Making every resident feel special is always our main goal, and your kind words mean the world to all of us.
Very happy to have me stay for lunch. (at last minute)!
Beautiful grounds, Rooms very spacious and clean.
Happy atmosphere.
Very happy to have me stay for lunch. (at last minute)!
Beautiful grounds, Rooms very spacious and clean.
Happy atmosphere.
Thank you so much for this wonderful review. We are absolutely thrilled that you enjoyed your visit with your cousin, and it was our pleasure to offer you lunch. Our team takes great pride in keeping our home clean, tidy, and welcoming, so it is fantastic to hear you felt that happy atmosphere. You are always welcome, and we look forward to your next visit.
Special thanks to all the staff in Olton Floor for their excellent care and support for my brother over the past few weeks. Their patience and understanding has been outstanding and the family are incredibly grateful. Their support and kindness has been so very helpful. We cannot thank them enough...
Special thanks to all the staff in Olton Floor for their excellent care and support for my brother over the past few weeks. Their patience and understanding has been outstanding and the family are incredibly grateful. Their support and kindness has been so very helpful. We cannot thank them enough for their care. Nothing is too much trouble for them. Always cheerful and happy, we are so thankful that he is at Fountains and being treated with dignity and kindness. A fabulous Care Home, offering fantastic Care, with beautiful home cooked food in safe surroundings and best of all .. the wonderful staff. Thank you all.
Thank you so much for taking the time to leave such a heartfelt review, your kind words about our Olton floor team truly mean a lot to us, care is the very heart of what we do here at fountains and its wonderful to know it has made a difference to both your brother and family.
As Maureen's sis-in-law, I found Fountains to be a very good residential home. The staff without exception have been so lovely, and the home is always very welcoming. There has been an ongoing issue with food, which I have to agree has not been good. Food is very important to residents as it is to...
As Maureen's sis-in-law, I found Fountains to be a very good residential home. The staff without exception have been so lovely, and the home is always very welcoming. There has been an ongoing issue with food, which I have to agree has not been good. Food is very important to residents as it is to everyone. This has gone on for a long time, but now there is a new chef, hopefully this will improve.
Previously the management was poor.
Always get a great reception from Nikki and Vicky who are always extremely helpful.
Previously the management was poor.
Always get a great reception from Nikki and Vicky who are always extremely helpful.
The home is warm and welcoming, with spacious rooms.
My one issue is lack of activities to involve residents. My...
The home is warm and welcoming, with spacious rooms.
My one issue is lack of activities to involve residents. My father has little interaction with other residents and I feel that he is lonely at times.
On visiting very helpful staff understanding any problems or issues, very clean & tidy always plenty of staff about.
On visiting very helpful staff understanding any problems or issues, very clean & tidy always plenty of staff about.
The care staff, housekeeping, kitchen, groundsmen, office staff give 100% to the residents. Their compassion and empathy to both residents and family is genuine. They show they care! However, as a company the people at the top need to realise residents and family chose Barchester for its family...
The care staff, housekeeping, kitchen, groundsmen, office staff give 100% to the residents. Their compassion and empathy to both residents and family is genuine. They show they care! However, as a company the people at the top need to realise residents and family chose Barchester for its family ethos, each home different to cater for needs of the residents, suddenly this has changed. Now looking more corporate, looks being more important than residents choices. This was not the original Barchester ethos!
Thank you for taking the time to write a review about our home and for your kind and encouraging words about our care and hospitality teams, they work hard every day to deliver quality person centred care to our Residents - I will pass on your kind words. I will also share your feedback with our...
Thank you for taking the time to write a review about our home and for your kind and encouraging words about our care and hospitality teams, they work hard every day to deliver quality person centred care to our Residents - I will pass on your kind words. I will also share your feedback with our wider business that you're feeling a change of ethos, which I'm sorry to read. If you'd like to share more information surrounding this, please feel free to come and see me to discuss
Nikki on the reception desk is a ray of sunshine and that initial feeling flows through the rest of the home
Nikki on the reception desk is a ray of sunshine and that initial feeling flows through the rest of the home
This was my mothers second respite stay. Although she cannot remember it now she very much enjoyed herself at the time and the staff are very caring and considerate of her problems. We will be using Fountains again regularly throughout the year.
This was my mothers second respite stay. Although she cannot remember it now she very much enjoyed herself at the time and the staff are very caring and considerate of her problems. We will be using Fountains again regularly throughout the year.
Thank you for your review! We are glad your mother enjoys her stays when visiting Fountains. Look forward to seeing you again!
Thank you.
Thank you.
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you feel your wife is being well cared for by our lovely team. It's our priority to ensure that all our residents receive the best support and attention.
We visited my aunt for the first time, as we live in Canada. She looks well-cared for and the staff was friendly & helpful to both my Aunt & to us. We had a lovely lunch & sat outside in the garden to visit.
We visited my aunt for the first time, as we live in Canada. She looks well-cared for and the staff was friendly & helpful to both my Aunt & to us. We had a lovely lunch & sat outside in the garden to visit.
Thank you so much for your kind words about your aunt's stay with us! We are thrilled to hear that she looked well cared for and that our staff made a positive impression on you. It's wonderful to know you enjoyed the lovely lunch as well. We strive to provide a warm and welcoming environment for all our residents and their families. We hope to see you again during your next visit!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (27) & Events (3)
- 09 Sep 2025
On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...
- 21 Jun 2025
Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...
- 03 Jun 2025
We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...
- 02 Oct 2026Organiser: Barchester Fountains Care Home
- 12 Nov 2026Organiser: Barchester Fountains Care Home
- 16 Nov 2026Organiser: Barchester Fountains Care Home
Awards / Recognitions (19)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 23 Sep 2026Recipient: Barchester Fountains Care Home
- 27 Aug 2026Recipient: Barchester Fountains Care Home
Accreditations
There are no accreditations posted yet for Barchester Fountains Care Home.
Meet the Team (9)

My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector...
My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked...
My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.
One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of life while they stay with us.
Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the...
My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options....
As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options. From the first enquiry and home tour to helping a new resident settle in, I offer friendly, honest guidance and aim to make the whole process feel as reassuring and straightforward as possible.
Outside of work, I am a proud mum of 3 and enjoy spending quality time with my family. I love getting outdoors, particularly hiking and exploring new places!

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.
I like to...
Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.
I like to keep our home clean, tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I...
I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.
I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role. In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.

My name is Jane Fitzpatrick I’ve been working at fountains for 4 years started off in care then went into laundry, sometimes I fetch my two dogs...
My name is Jane Fitzpatrick I’ve been working at fountains for 4 years started off in care then went into laundry, sometimes I fetch my two dogs Lorenzo & Earl on a day off and all the residents love them , I love to see our beautiful residents smile , love dressing up at Christmas to cheer the residents up , in my spare time I love spending time with family and having my two granddaughters overnight!

Lily is a member of our laundry team at Fountains, bringing previous experience as a senior carer and housekeeper. She enjoys helping residents look...
Lily is a member of our laundry team at Fountains, bringing previous experience as a senior carer and housekeeper. She enjoys helping residents look and feel their best!
Outside of work, Lily loves spending time with family, going to the gym and reading. A fun fact about Lily is her ever-growing mug collection

Daisy enjoys getting to know our residents and making them smile! Family is a big part of Daisy's life, and outside of work she loves spending time...
Daisy enjoys getting to know our residents and making them smile! Family is a big part of Daisy's life, and outside of work she loves spending time with her wife, nieces and nephews, as well as helping to care for her mum.
Daisy is a huge horror movie fan, loves tattoos and has a slight obsession with Highland Cows! She's always happy to have a chat, especially if it involves one of her favourite things!
Frequently Asked Questions about Barchester Fountains Care Home
How much does Barchester Fountains Care Home cost?
The care home lists weekly fees per person from £1,236 for residential care (respite from £1,511) and from £1,236 for residential dementia care (respite from £1,613). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
What types of Care is Barchester Fountains Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Fountains Care Home have?
There are 80 Single Rooms.
What are the Facilities & Services at Barchester Fountains Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Fountains Care Home to the centre of Solihull?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fountains Care Home to verify any information. View our terms and conditions. Barchester Fountains Care Home has an Enhanced Service -what an Enhanced Service includes.