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- Barchester Fountains Care Home

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.
The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.
Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...
Care Provided by Barchester Fountains Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Fountains Care Home for full pricing details and T&Cs.
Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sara King(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking available on site
Barchester Fountains Care Home Reviews (132)
Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Fountains Care Home has 132 reviews.
Management & almost all staff were extremely helpful & helped with my recovery for which I am most grateful
We came for lunch today as my husband is coming back for respite soon. Wonderful welcome and staff remembered him. It's a lovely environment and he's happy to stay again we were served a lovely lunch.
On visiting a friend had lunch with her found staff and facilities very good and friendly
We are delighted to hear that you had a very good experience while visiting your friend. Your kind words truly mean a lot to us. We look forward to welcoming you back the next time you visit.
Fountains is a caring environment. The staff go out of their way to care for the residents. The home organises many social activities and outings in their minibus. The building itself is purpose built and it and the extensive gardens are well maintained. My Father in Law has been there for two years and counts many of the staff and residents as friends.
Thank you so much for taking the time to leave such a lovely review, your kind words truly mean a lot to us. It is a pleasure to have your Father in law here.
Everyone is greeted with a smile and a conversation. Every member of staff, not just the care staff but those working in housekeeping, catering, maintenance, gardening, the office, reception and management make us feel we are all cared for not just my dad.
The new management team continues to support both the residents and their families whilst implementing new ideas.
The atmosphere as you enter is warm, welcoming and happy. Staff are constantly seen to be interacting with residents and their families.
Thank you so much for this beautiful review. We are thrilled that our home has become your dad's home and that you feel like family. Our entire team-across every single department-strives daily to give 100% and deliver the absolute best care and support possible. Making every resident feel special is always our main goal, and your kind words mean the world to all of us.
Very happy to have me stay for lunch. (at last minute)!
Beautiful grounds, Rooms very spacious and clean.
Happy atmosphere.
Thank you so much for this wonderful review. We are absolutely thrilled that you enjoyed your visit with your cousin, and it was our pleasure to offer you lunch. Our team takes great pride in keeping our home clean, tidy, and welcoming, so it is fantastic to hear you felt that happy atmosphere. You are always welcome, and we look forward to your next visit.
Special thanks to all the staff in Olton Floor for their excellent care and support for my brother over the past few weeks. Their patience and understanding has been outstanding and the family are incredibly grateful. Their support and kindness has been so very helpful. We cannot thank them enough for their care. Nothing is too much trouble for them. Always cheerful and happy, we are so thankful that he is at Fountains and being treated with dignity and kindness. A fabulous Care Home, offering fantastic Care, with beautiful home cooked food in safe surroundings and best of all .. the wonderful staff. Thank you all.
Thank you so much for taking the time to leave such a heartfelt review, your kind words about our Olton floor team truly mean a lot to us, care is the very heart of what we do here at fountains and its wonderful to know it has made a difference to both your brother and family.
As Maureen's sis-in-law, I found Fountains to be a very good residential home. The staff without exception have been so lovely, and the home is always very welcoming. There has been an ongoing issue with food, which I have to agree has not been good. Food is very important to residents as it is to everyone. This has gone on for a long time, but now there is a new chef, hopefully this will improve.
Previously the management was poor.
Always get a great reception from Nikki and Vicky who are always extremely helpful.
The home is warm and welcoming, with spacious rooms.
My one issue is lack of activities to involve residents. My father has little interaction with other residents and I feel that he is lonely at times.
On visiting very helpful staff understanding any problems or issues, very clean & tidy always plenty of staff about.
The care staff, housekeeping, kitchen, groundsmen, office staff give 100% to the residents. Their compassion and empathy to both residents and family is genuine. They show they care! However, as a company the people at the top need to realise residents and family chose Barchester for its family ethos, each home different to cater for needs of the residents, suddenly this has changed. Now looking more corporate, looks being more important than residents choices. This was not the original Barchester ethos!
Thank you for taking the time to write a review about our home and for your kind and encouraging words about our care and hospitality teams, they work hard every day to deliver quality person centred care to our Residents - I will pass on your kind words. I will also share your feedback with our...
Nikki on the reception desk is a ray of sunshine and that initial feeling flows through the rest of the home
This was my mothers second respite stay. Although she cannot remember it now she very much enjoyed herself at the time and the staff are very caring and considerate of her problems. We will be using Fountains again regularly throughout the year.
Thank you for your review! We are glad your mother enjoys her stays when visiting Fountains. Look forward to seeing you again!
Thank you.
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you feel your wife is being well cared for by our lovely team. It's our priority to ensure that all our residents receive the best support and attention.
We visited my aunt for the first time, as we live in Canada. She looks well-cared for and the staff was friendly & helpful to both my Aunt & to us. We had a lovely lunch & sat outside in the garden to visit.
Thank you so much for your kind words about your aunt's stay with us! We are thrilled to hear that she looked well cared for and that our staff made a positive impression on you. It's wonderful to know you enjoyed the lovely lunch as well. We strive to provide a warm and welcoming environment for all our residents and their families. We hope to see you again during your next visit!
Wonderful staff. Helpful & kind
Thank you so much for your kind review! We truly appreciate your feedback. Our dedicated staff goes above and beyond to ensure that our residents are well looked after and feel at home. It's always our goal to create a warm and welcoming environment for everyone. We're glad to hear you had a positive experience!
A resident started choking at lunch. The staff responded straightaway with the most professional expertise. I am not exaggerating the situation when I say that they saved his life; it was as serious as that. They deserve the highest praise for everything they did to keep him alive before the ambulance came.
Hi Anne, thanks for taking the time to leave your review. We understand how difficult this situation must have been to witness and we're grateful for your kind words. We're incredibly proud of the team at Fountains and the actions they took in this emergency situation. We'll make sure to share your...
Thank you
Thank you so much for your kind review! We truly appreciate your feedback. Our dedicated staff goes above and beyond to ensure that our residents are well looked after and feel at home. It's always our goal to create a warm and welcoming environment for everyone. We're glad to hear you had a positive experience!
The bedroom had all that I needed TV. Remote, wide screen, and large toulet/shower room. Lovely thick towels.
I was so lucky to hit on this home first time.
Thank you for your fantastic review! We are delighted to hear that your first experience at Fountains was excellent. Our team takes great pride in providing helpful and cheerful service, and it's wonderful to know you appreciated our efforts. We're also glad you enjoyed the quality of our food and...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
27 Bed Vacancies
Posted: 28 July 2026Residential care and Dementia care
News (34) & Events (2)
- 09 Sep 2025
On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...
- 21 Jun 2025
Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...
- 03 Jun 2025
We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...
- 16 Jul 2026Organiser: Barchester Fountains Care Home
- 22 Aug 2026Organiser: Barchester Fountains Care Home
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Fountains Care Home.
Meet the Team (9)

My name is Sara, and I am General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.
One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.
Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Hi, my name is Jinelle and I am the receptionist at Fountains.
I joined Barchester in October 2021 and working in the care sector is an exciting and new experience for me.
I am finding the role extremely rewarding knowing I am making a difference, however small, to our residents and their family's lives.
I love being the first point of contact and look forward to welcoming everyone to Fountains care home.

Hi, my name is Katie-Beth I am a senior carer at Fountains.
I joined Barchester in June 2021. I have been in the care sector for over 4 years now. I love coming to work and seeing the residents every day. I am also currently doing my Level 3 in Health and Social Care.
In my spare time, I love spending time with friends and family and going out on day trips with them all.

Hello, My name is Sabia, and I am a Senior Care Assistant here at Fountains. I have a genuine passion for my work and love every moment spent caring for the residents. Being part of their lives and providing support, companionship, and comfort is incredibly rewarding.
I believe in treating each resident with the utmost respect and kindness, and I strive to create a warm and welcoming environment where they feel valued and understood. My role allows me to make a positive impact every day, and I am proud to contribute to the well-being and happiness of our residents at Fountains.

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.
I like to keep our home clean and tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Hi, my name is Richard. I recently changed my role from Housekeeper to Activities Assistant, which allows me to create fun and engaging experiences for our residents.
I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.
I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role.
In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.

Elaine is Fountains hairdresser and is here weekly on Tuesdays. She has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too.
Elaine loves pampering and making our residents look fabulous!
Frequently Asked Questions about Barchester Fountains Care Home
What types of Care is Barchester Fountains Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Fountains Care Home have?
There are 80 Single Rooms.
What are the Facilities & Services at Barchester Fountains Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Fountains Care Home to the centre of Solihull?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fountains Care Home to verify any information. View our terms and conditions. Barchester Fountains Care Home has an Enhanced Service -more info.