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Barchester Fountains Care Home

1355 Stratford Road, Shirley, Solihull, West Midlands B90 4EF
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Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)
Barchester Fountains Care Home, Solihull

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.

The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.

Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...  

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Care Provided by Barchester Fountains Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,236N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sara King (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking available on site

Barchester Fountains Care Home Reviews (133)

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9.8

Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Fountains Care Home has 133 reviews.

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Showing 133 reviews matching selected criteria
Review from Martin P (Respite Resident) published on 9 July 2025 Submitted via Postal Card
Overall Experience
This was my first experience of a care home and it was excellent. The personnel were all excellent without exception. They were all so helpful, and smiley. The quality of the food was exceptional, constructed with thought and care. Never ordinary gravy but with cider or something added to increase the flavour
The bedroom had all that I needed TV. Remote, wide screen, and large toulet/shower room. Lovely thick towels.

I was so lucky to hit on this home first time.

Reply from Francesca Ferrarin, Deputy Manager at Barchester Fountains Care Home

Thank you for your fantastic review! We are delighted to hear that your first experience at Fountains was excellent. Our team takes great pride in providing helpful and cheerful service, and it's wonderful to know you appreciated our efforts. We're also glad you enjoyed the quality of our food and...  

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Review from Derek B (Son of Resident) published on 9 July 2025 Submitted via Website
Overall Experience

Our mom spent a week in fountains and the staff were brilliant, she came back home much better in herself, big thank you to everyone. See you in October again

Reply from Francesca Ferrarin, Deputy Manager at Barchester Fountains Care Home

Thank you so much for your wonderful review! We are thrilled to hear that your Mom had a positive experience during her stay with us and that our staff made a difference in her well-being. Our team is dedicated to providing the best care possible, and it's heart warming to know that she returned home feeling much better. We look forward to welcoming her back in October.

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Review from S N (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience

We joined mom for the BBQ it was really lovely and the staff were so pleasant and accommodating. Great variety of food too. Thank you.

Reply from Francesca Ferrarin, Deputy Manager at Barchester Fountains Care Home

Thank you so much for your kind words. We are glad you and mom enjoyed yourselves at the BBQ.

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Review from Susan D (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience

Mum, myself and my husband attended a lunch BBQ. A lovely event that we all enjoyed, especially Mum, as she enjoys social events. Hospitality today was marvellous as usual, a big thank you to the kitchen and to our wonderful activities lady, who always works extremely hard to create a happy experience.

Reply from Francesca Ferrarin, Deputy Manager at Barchester Fountains Care Home

I wanted to take a moment to extend a heartfelt thank you for attending our family BBQ with your mum and husband. We are thrilled to hear that you both enjoyed the afternoon! Our staff truly goes above and beyond to ensure that every event is special for our residents and their families, and your...  

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Review from Beverly B (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

Mum came for a weeks respite care. Fountains has been excellent with her care and all staff found to be friendly and welcoming. The food choices were plentiful and all her visitors, young and old, made very welcome.

Reply from Zara Friend, General Manager at Barchester Fountains Care Home

Thank you for your kind words! We are delighted that your mother had a wonderful stay at Fountains. At Fountains we are dedicated to make sure our resident receive the best quality of care and experience. We always want everyone to feel welcome and at home when visiting Fountains.

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Review from David Y (Son of Resident) published on 27 March 2025 Submitted via Website
Overall Experience
My mother was a resident at Fountains for the last five months of her life and we cannot fault the care, professionalism and commitment of the whole team who looked after her.

Fountains provided a wonderful environment for a frail old lady struggling with vascular dementia and a number of age-related co-morbidities which made staying at home with my 92 year old father no longer possible. The Fountains team welcomed her (and my father, who visited virtually every day), into a beautiful, safe place in which she could live her best life - engaged with and understood by charming and warm staff, engaged and entertained by the activities programme, fed by an expert catering team and where her personal needs were attended to with dignity and skill. When difficulties and crises arose (which they of course do) they were always handled with kindness and professionalism.

Reply from Zara Friend, General Manager at Barchester Fountains Care Home

Thank you so much for your review. We are truly grateful you chose our care home for your mother. It warms our hearts to hear that your mother and your father felt comfortable in our environment. Our team strives to provide the utmost care and compassion, and it's wonderful to know that you experienced this.

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Review from J R (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card
Overall Experience
Mom was in this home for a year and received excellent care from all the staff. There were lots of activities for her to get involved in. In her last week of life, her care was especially good and very caring and they looked after me too.

Overall, a lovely, friendly care home.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you so much for taking the time to share your heartfelt review. We are truly honoured that your mum spent her final days with us and it brings us comfort to know that she received the loving care she deserved. Our team is dedicated to providing a nurturing environment and it means the world to us to hear that we could make her time with us as comfortable as possible.

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Review from J P (Daughter of Resident) published on 25 November 2024 Submitted via Website
Overall Experience
Mum had a short stay at Barchester Fountains Care Home. We were very pleased with the care she received, staff were friendly and caring and Mum's health and well-being were clearly important to everyone who came into contact with her. More than that, the staff were supportive of us, as a family, and the difficulties we were going through.

Mum left Fountains refreshed and healthier than when she arrived, just what we wanted for her, we are very grateful.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you for your kind words and taking the time to share your family's experience with us at Fountains. We are delighted to hear that your mother felt refreshed and healthier during her stay. It brings us great joy to know that our staff's support made a positive impact on her wellbeing. We truly...  

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Review from Peter W (Brother of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience
My sister had a birthday celebration at the Barchester Fountains Care Home, the girl in attendance went over our expectations in her service for the family lunch.

I can only commend her for the attention and care given to us as well.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you so much for your wonderful review! We are thrilled to hear that you all enjoyed the service during your sister's birthday celebrations. Our team strives to create memorable experiences for our residents and their families and it's heartwarming to know that we succeeded in making this...  

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Review from J H (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card
Overall Experience

From the initial assessment, my sister and I knew it was the right place for our Mum. She has settled in very well. Everyone is so helpful, friendly, and kind. She loves chatting with other residents and also enjoying the activities. We think she is looking and sounding so much happier in herself too. Thank you.

Reply from Sara King, General Manager at Barchester Fountains Care Home

I am so pleased to hear that your Mum's journey into care has been so positive, it is important to find the right home for your Mum and family and I am glad you chose us! Thank you for being part of our Fountains family. I will pass on your lovely feedback and comments to the team. See you soon.

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Review from J G (Friend of Resident) published on 16 September 2024 Submitted via Postal Card
Overall Experience

Wonderful visit. Very impressed. Great coffee.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you for taking the time to review our home following your visit. I am glad you enjoyed the coffee - our bistro is the hub of our home, loved by both Residents and Visitors. Be sure to try the delicious cakes next time you visit too. Thank you once again.

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Review from Jill L (Daughter of Resident) published on 1 August 2024 Submitted via Website
Overall Experience
I have nothing but praise for the staff and facilities at Barchester Fountains Care Home. Mum has been really well looked after by staff showing her respect, dignity and kindness. The facilities, trips and entertainment are carefully organised and appropriate to the residents' requirements. The atmosphere is always warm, inviting and friendly. The staff work as a wonderful team, watching over the individual residents to ensure their needs are met.

I could not be more happy and have no hesitation in recommending Fountains Care Home to others.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you so much for taking the time to write a review and I am pleased to read your wonderful comments, I will make sure this is shared with the entire team. They do work hard every single day to ensure all our residents receive the highest quality of care and are happy and settled in the home....  

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Review from Hilary B (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

My mum is happy and contented in this home, and the staff are fabulous with her seeing to all her needs. Nothing is too much of a problem and I have great admiration for their skills and professionalism and it is a lovely home for her to spend her last years. The staff take extra trouble in making her birthday special and provide for the celebrations beautifully.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you so much for taking the time to write a review, I am pleased to read your wonderful comments, I will make sure this is shared with the entire team. It was a pleasure to see Mum celebrate her birthday and make her feel truly special on her day. Thank you again.

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Review from K J (Daughter of Resident) published on 19 July 2024 Submitted via Postal Card
Overall Experience

We have been absolutely delighted by the care and consideration shown to Dad. He is here for a week's respite and it has been reassuring that Dad is so happy. Nothing is too much trouble. The carers always put Dad's needs first and have a lovely manner with all the residents. I cannot praise the staff enough, from the manager, reception and admin team, housekeeping, catering team and of course, carers, they really do care, not only for the residents but their families too. Thank you to you all!

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you so much for taking the time to write a review and I am pleased to read your wonderful comments, I will make sure this is shared with the entire time. They do work hard every single day to ensure all our residents receive the highest quality of care and are happy and settled in the home. Thank you again.

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Review from S G (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card
Overall Experience
Lovely environment and friendly staff.

The lady at reception is amazing - makes the place! Very helpful too.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you very much for taking the time to leave a review, we do appreciate it. The team works hard every day to ensure the 5* care and service is delivered and they will be pleased to read your review in recognition of this. Thank you for being part of our home community!

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Review from J L (Daughter-in-law of Resident) published on 23 May 2024 Submitted via Postal Card
Overall Experience

Absolutely over the moon with my mother-in-law's health and welfare at Fountains. We couldn't have found a better place for her. The staff here are always so welcoming and look after the residents so well. Nothing is too much trouble.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you so much for taking the time to write such a wonderful review, it means so much to us all here at Fountains. It is a pleasure to care for your Mother-in-Law and to have her and the family as part of our home community. I will be sure to share your comments with the team.

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Review from L B (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

Barchester Fountains Care Home is so warm and welcoming. I would like to make special mention of the member of staff on reception who is so friendly and helpful and remembers everyone's name. Also, to one of the carers for his care of Dad and

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you for taking the time to leave a review, your feedback is truly appreciated. We are grateful for the recognition of our reception team. I will be sure to pass on your comments.

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Review from Peter O (Friend of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

Impressed with the warm and friendly atmosphere. Excellent consideration and attention are given to residents. A lot of patience and thought given to bringing out the best in the residents.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you for taking the time to leave a review, your feedback is truly appreciated and we are grateful for your recognition of our team. We do our best every single day to provide person-centred care to all residents and their families. I will be sure to pass on your encouraging comments.

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Review from C B (Brother of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

Everything was lovely.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you for taking the time to leave a review about our home. We aim to provide a quality service across all areas and we're pleased to see you've experienced this. I will be sure to pass on your positive comments to the rest of the team.

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Review from Laura S (Granddaughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

Very welcoming, happy, enthusiastic staff. Very clean environment.

Reply from Sara King, General Manager at Barchester Fountains Care Home

Thank you for your amazing review, the team work hard every single day to ensure we deliver the highest standards for our residents. We are one big family here at Fountains, thank you for being part of it. I will be sure to pass on your lovely words to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (31) & Events (0)

News
  • 09 Sep 2025

    On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...

  • 21 Jun 2025

    Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...

  • 03 Jun 2025

    We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...

Upcoming Events

There are no upcoming events for Barchester Fountains Care Home.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Fountains Care Home.

Meet the Team (7)

Sara King
Sara KingJob Title General MangerJoined 2026

My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

Aisha Saleem
Aisha SaleemJob Title Deputy ManagerJoined 2023

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.

One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.

Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

Vikki Rivers
Vikki RiversJob Title Home AdministratorJoined 2023

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Ronni Jones
Ronni JonesJob Title Home Services AdvisorJoined 2026

As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options. From the first enquiry and home tour to helping a new resident settle in, I offer friendly, honest guidance and aim to make the whole process feel as reassuring and straightforward as possible.

Outside of work, I am a proud mum of 3 and enjoy spending quality time with my family. I love getting outdoors, particularly hiking and exploring new places!

Claire Goldingay
Claire GoldingayJob Title Head of HousekeepingJoined 2023

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.

I like to keep our home clean, tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Micheal Knight
Micheal KnightJob Title Head of MaintenanceJoined 2026

Mike keeps Fountains running smoothly.

Richard Rudge
Richard RudgeJob Title Activities CoordinatorJoined 2022

I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.

I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role. In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fountains Care Home to verify any information. View our terms and conditions. Barchester Fountains Care Home has an Enhanced Service -more info.