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- Barchester Fountains Care Home

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.
The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.
Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...
Care Provided by Barchester Fountains Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Fountains Care Home for full pricing details and T&Cs.
Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sara King (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking available on site
Barchester Fountains Care Home Reviews (133)
Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Fountains Care Home has 133 reviews.
The bedroom had all that I needed TV. Remote, wide screen, and large toulet/shower room. Lovely thick towels.
I was so lucky to hit on this home first time.
Thank you for your fantastic review! We are delighted to hear that your first experience at Fountains was excellent. Our team takes great pride in providing helpful and cheerful service, and it's wonderful to know you appreciated our efforts. We're also glad you enjoyed the quality of our food and...
Our mom spent a week in fountains and the staff were brilliant, she came back home much better in herself, big thank you to everyone. See you in October again
Thank you so much for your wonderful review! We are thrilled to hear that your Mom had a positive experience during her stay with us and that our staff made a difference in her well-being. Our team is dedicated to providing the best care possible, and it's heart warming to know that she returned home feeling much better. We look forward to welcoming her back in October.
We joined mom for the BBQ it was really lovely and the staff were so pleasant and accommodating. Great variety of food too. Thank you.
Thank you so much for your kind words. We are glad you and mom enjoyed yourselves at the BBQ.
Mum, myself and my husband attended a lunch BBQ. A lovely event that we all enjoyed, especially Mum, as she enjoys social events. Hospitality today was marvellous as usual, a big thank you to the kitchen and to our wonderful activities lady, who always works extremely hard to create a happy experience.
I wanted to take a moment to extend a heartfelt thank you for attending our family BBQ with your mum and husband. We are thrilled to hear that you both enjoyed the afternoon! Our staff truly goes above and beyond to ensure that every event is special for our residents and their families, and your...
Mum came for a weeks respite care. Fountains has been excellent with her care and all staff found to be friendly and welcoming. The food choices were plentiful and all her visitors, young and old, made very welcome.
Thank you for your kind words! We are delighted that your mother had a wonderful stay at Fountains. At Fountains we are dedicated to make sure our resident receive the best quality of care and experience. We always want everyone to feel welcome and at home when visiting Fountains.
Fountains provided a wonderful environment for a frail old lady struggling with vascular dementia and a number of age-related co-morbidities which made staying at home with my 92 year old father no longer possible. The Fountains team welcomed her (and my father, who visited virtually every day), into a beautiful, safe place in which she could live her best life - engaged with and understood by charming and warm staff, engaged and entertained by the activities programme, fed by an expert catering team and where her personal needs were attended to with dignity and skill. When difficulties and crises arose (which they of course do) they were always handled with kindness and professionalism.
Thank you so much for your review. We are truly grateful you chose our care home for your mother. It warms our hearts to hear that your mother and your father felt comfortable in our environment. Our team strives to provide the utmost care and compassion, and it's wonderful to know that you experienced this.
Overall, a lovely, friendly care home.
Thank you so much for taking the time to share your heartfelt review. We are truly honoured that your mum spent her final days with us and it brings us comfort to know that she received the loving care she deserved. Our team is dedicated to providing a nurturing environment and it means the world to us to hear that we could make her time with us as comfortable as possible.
Mum left Fountains refreshed and healthier than when she arrived, just what we wanted for her, we are very grateful.
Thank you for your kind words and taking the time to share your family's experience with us at Fountains. We are delighted to hear that your mother felt refreshed and healthier during her stay. It brings us great joy to know that our staff's support made a positive impact on her wellbeing. We truly...
I can only commend her for the attention and care given to us as well.
Thank you so much for your wonderful review! We are thrilled to hear that you all enjoyed the service during your sister's birthday celebrations. Our team strives to create memorable experiences for our residents and their families and it's heartwarming to know that we succeeded in making this...
From the initial assessment, my sister and I knew it was the right place for our Mum. She has settled in very well. Everyone is so helpful, friendly, and kind. She loves chatting with other residents and also enjoying the activities. We think she is looking and sounding so much happier in herself too. Thank you.
I am so pleased to hear that your Mum's journey into care has been so positive, it is important to find the right home for your Mum and family and I am glad you chose us! Thank you for being part of our Fountains family. I will pass on your lovely feedback and comments to the team. See you soon.
Wonderful visit. Very impressed. Great coffee.
Thank you for taking the time to review our home following your visit. I am glad you enjoyed the coffee - our bistro is the hub of our home, loved by both Residents and Visitors. Be sure to try the delicious cakes next time you visit too. Thank you once again.
I could not be more happy and have no hesitation in recommending Fountains Care Home to others.
Thank you so much for taking the time to write a review and I am pleased to read your wonderful comments, I will make sure this is shared with the entire team. They do work hard every single day to ensure all our residents receive the highest quality of care and are happy and settled in the home....
My mum is happy and contented in this home, and the staff are fabulous with her seeing to all her needs. Nothing is too much of a problem and I have great admiration for their skills and professionalism and it is a lovely home for her to spend her last years. The staff take extra trouble in making her birthday special and provide for the celebrations beautifully.
Thank you so much for taking the time to write a review, I am pleased to read your wonderful comments, I will make sure this is shared with the entire team. It was a pleasure to see Mum celebrate her birthday and make her feel truly special on her day. Thank you again.
We have been absolutely delighted by the care and consideration shown to Dad. He is here for a week's respite and it has been reassuring that Dad is so happy. Nothing is too much trouble. The carers always put Dad's needs first and have a lovely manner with all the residents. I cannot praise the staff enough, from the manager, reception and admin team, housekeeping, catering team and of course, carers, they really do care, not only for the residents but their families too. Thank you to you all!
Thank you so much for taking the time to write a review and I am pleased to read your wonderful comments, I will make sure this is shared with the entire time. They do work hard every single day to ensure all our residents receive the highest quality of care and are happy and settled in the home. Thank you again.
The lady at reception is amazing - makes the place! Very helpful too.
Thank you very much for taking the time to leave a review, we do appreciate it. The team works hard every day to ensure the 5* care and service is delivered and they will be pleased to read your review in recognition of this. Thank you for being part of our home community!
Absolutely over the moon with my mother-in-law's health and welfare at Fountains. We couldn't have found a better place for her. The staff here are always so welcoming and look after the residents so well. Nothing is too much trouble.
Thank you so much for taking the time to write such a wonderful review, it means so much to us all here at Fountains. It is a pleasure to care for your Mother-in-Law and to have her and the family as part of our home community. I will be sure to share your comments with the team.
Barchester Fountains Care Home is so warm and welcoming. I would like to make special mention of the member of staff on reception who is so friendly and helpful and remembers everyone's name. Also, to one of the carers for his care of Dad and
Thank you for taking the time to leave a review, your feedback is truly appreciated. We are grateful for the recognition of our reception team. I will be sure to pass on your comments.
Impressed with the warm and friendly atmosphere. Excellent consideration and attention are given to residents. A lot of patience and thought given to bringing out the best in the residents.
Thank you for taking the time to leave a review, your feedback is truly appreciated and we are grateful for your recognition of our team. We do our best every single day to provide person-centred care to all residents and their families. I will be sure to pass on your encouraging comments.
Everything was lovely.
Thank you for taking the time to leave a review about our home. We aim to provide a quality service across all areas and we're pleased to see you've experienced this. I will be sure to pass on your positive comments to the rest of the team.
Very welcoming, happy, enthusiastic staff. Very clean environment.
Thank you for your amazing review, the team work hard every single day to ensure we deliver the highest standards for our residents. We are one big family here at Fountains, thank you for being part of it. I will be sure to pass on your lovely words to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (31) & Events (0)
- 09 Sep 2025
On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...
- 21 Jun 2025
Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...
- 03 Jun 2025
We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...
There are no upcoming events for Barchester Fountains Care Home.
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Fountains Care Home.
Meet the Team (7)

My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.
One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.
Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options. From the first enquiry and home tour to helping a new resident settle in, I offer friendly, honest guidance and aim to make the whole process feel as reassuring and straightforward as possible.
Outside of work, I am a proud mum of 3 and enjoy spending quality time with my family. I love getting outdoors, particularly hiking and exploring new places!

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.
I like to keep our home clean, tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Mike keeps Fountains running smoothly.

I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.
I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role. In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.
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