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- Barchester Fountains Care Home

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)

Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)

Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.
The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.
Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...
Care Provided by Barchester Fountains Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Fountains Care Home for full pricing details and T&Cs.
Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sara King (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking available on site
Barchester Fountains Care Home Reviews (133)
Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Fountains Care Home has 133 reviews.
Great facilities, has a hotel feel, staff are so friendly and can't do enough for my nan or our family when we visit. The food is also lovely, it's nice to have the bistro to sit in and it gets my nan out of her room.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
From the initial assessment to the last day, my dad was cared for, looked after and treated with the utmost kindness and attention. We were grateful for the way Dad was looked after and encouraged to get well. All the staff were excellent, and we couldn't praise them enough. Thank you so much for all your help and care.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has been in the home for five weeks. The care she has received has been excellent. Her overall experience has been excellent.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff really are caring and it is lovely to see that all of them have taken the time to really get to know Mom.
They have an extensive activity programme and events for residents families to join in. I have recently attended a country and western theme afternoon, an afternoon tea and a family Sunday lunch there. All wonderfully organised with great food.
It really is a home-from-home. Many thanks to all the staff who look after her. Well done to everyone at Fountains.
Thank you for your review. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. We value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.
Nothing was too much trouble.
Stayed for three and half months and gained one stone.
The whole experience was perfect and would stay again.
The activities were great.
Thank you for your wonderful review; I am so glad you are happy with our home and care. Thank you for your positive comments regarding our team, who work hard to deliver high standards of quality care at all times. I will pass on your lovely feedback to the team.
Came to an afternoon tea event, which was wonderful. Nice to see staff from 12 months ago and see improvements, particularly the increased number of activities. The food was good, in a lovely setting.
Thank you for your review, so glad you enjoyed the afternoon tea event. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
A brilliant afternoon celebrating the King's Coronation. The entertainment was excellent and the afternoon tea was beautifully presented and freshly made. Many thanks to all at Barchester for working so hard and making it such a memorable afternoon for Mum and all the family.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We attended the Coronation celebration this afternoon. Not sure if King Charles had a fabulous afternoon tea in London, but we did at The Fountains in Solihull. A thoroughly well-planned, executed and enjoyed the afternoon by all. Thank you to all! Especially to two members of staff in particular.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mum is happy at Barchester Fountains Care Home but we have a constant problem with the food which she says is bland and doesn't taste of anything.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Our Managers operate an open-door policy and would...
My experience of Fountains has been totally 1st class. Following an accident, I needed to find some short-term care for my 90-year-old mother. Based on a number of criteria, I spoke to the manager, and she came to stay. The manager and her staff have all been magnificent. Their attitude along with the facilities at Fountains are all excellent, and most importantly, my mum loves it there. Well done Fountains.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
There are no words that can possibly praise Fountains Care Home enough! They have literally changed our world. Dad is currently in to build himself up for a hip operation and the help, support, care, food, compassion, and friendship we have received are outstanding. Saying thank you will never be enough. We are so incredibly grateful for everything.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
October has been a very pleasant month at Fountains Care Home. The staff are happy and very quick to help and engage with visitors and residents resulting in a relaxed atmosphere for everyone. Music and laughter, greet visitors at the front door. Wonderful! There is a buzz of activity including cleaning and repairs which makes staff and residents feel valued and confident in their surroundings. Many Thanks!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Excellent facilities, including decor.
Call bells made me feel secure.
Regrading security - sometimes visitors had to wait to enter as nobody at the desk.
Thank you so much for your kind words, it's lovely to hear you feel you received 5-star care from professional and helpful staff, comments like these mean so much to our Fountains family. It's great to hear that you've been in touch with the team to discuss future stays and we would be delighted to...
A big thank you to everyone.
Thank you so much for taking the time to leave such an outstanding review Sue, that really does mean so much to us here at Fountains. We are so pleased that Mum chooses to return to us for her respite stays and we cannot wait to welcome her back into the Fountains family in the near future. You are both always welcome to drop in and see us at any time, we'll make sure the kettle is on.
Mum has been well cared for during her stay. We have been well looked after when we've visited with lots of tea and cakes. Mum has come out of Fountains looking and feeling a lot better than when she arrived.
Our team take great pride in the fantastic care we provide, so we are delighted to hear that Mum enjoyed her stay and that she left feeling much better following her time with us. We're looking forward to keeping in touch with you all.
From the moment I spoke to the Home Services Adviser during my initial enquiry, the service has been efficient, professional, friendly and genuine. All the staff have been incredibly kind and helpful and we would certainly return in the future if needed.
Thank you so much for the fantastic review - it really does mean so much to us all here at Fountains. We are committed to provided the very best quality of life at Fountains and I am so pleased to hear that your wife would return again in the future. I will ensure your kind words are fed back to our caring team.
Lovely visiting my friend of 50 years.
Thank you so much for this 5-star review! This really does mean so much to us here at Fountains. We are incredibly proud of our caring team and the fantastic service they deliver. Your kind words will be very much appreciated by all of us here at Fountains.
The staff were absolutely delightful.
Food was very good.
My husband liked his room.
Staff helped him when he got lost.
They are nice people who were interested in me.
Thank you so much for this wonderful review. It was an absolute pleasure to welcome both your husband and yourself into our home. Your kind words about the 5-star service your husband received will mean a lot to our team and we look forward to welcoming you back again soon.
We are very pleased with the care provided by the home.
Thank you so much for the kind words, Tom. We continually strive to deliver the very best to those living with us here at Fountains, and it's lovely to hear your fantastic feedback, which will be very much appreciated by our team here.
My family was delighted with the care my father received recently at Fountains Care Home. The attention to detail of his needs were beyond our expectations. Having spent 3 weeks seriously ill in the hospital the decision for respite care made all the difference to his recovery which is ongoing not at home.
Thank you for taking the time to leave a review. We are delighted that your father's spell of respite with us exceeded your expectations. We thoroughly enjoyed caring for your wonderful father and helping to get him back on his feet.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (31) & Events (0)
- 09 Sep 2025
On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...
- 21 Jun 2025
Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...
- 03 Jun 2025
We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...
There are no upcoming events for Barchester Fountains Care Home.
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Fountains Care Home.
Meet the Team (7)

My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.
One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.
Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options. From the first enquiry and home tour to helping a new resident settle in, I offer friendly, honest guidance and aim to make the whole process feel as reassuring and straightforward as possible.
Outside of work, I am a proud mum of 3 and enjoy spending quality time with my family. I love getting outdoors, particularly hiking and exploring new places!

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.
I like to keep our home clean, tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Mike keeps Fountains running smoothly.

I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.
I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role. In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.
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