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Barchester Fountains Care Home

1355 Stratford Road, Shirley, Solihull, West Midlands B90 4EF
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Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)
Barchester Fountains Care Home, Solihull

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.

The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.

Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...  

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Care Provided by Barchester Fountains Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,236N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sara King (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking available on site

Barchester Fountains Care Home Reviews (133)

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9.8

Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Fountains Care Home has 133 reviews.

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Showing 133 reviews matching selected criteria
Review from Sarah H (Granddaughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Great facilities, has a hotel feel, staff are so friendly and can't do enough for my nan or our family when we visit. The food is also lovely, it's nice to have the bistro to sit in and it gets my nan out of her room.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Pauline S (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

From the initial assessment to the last day, my dad was cared for, looked after and treated with the utmost kindness and attention. We were grateful for the way Dad was looked after and encouraged to get well. All the staff were excellent, and we couldn't praise them enough. Thank you so much for all your help and care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C F (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

My mother has been in the home for five weeks. The care she has received has been excellent. Her overall experience has been excellent.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Tina L (Daughter of Resident) published on 17 August 2023 Submitted via Website
Overall Experience
My mother moved to Fountains in May and was made very welcome by the wonderful staff here. Beautifully decorated including a lovely coffee lounge which is the hub of the home with residents and visitors meeting up to enjoy drinks and homemade cakes.
The staff really are caring and it is lovely to see that all of them have taken the time to really get to know Mom.
They have an extensive activity programme and events for residents families to join in. I have recently attended a country and western theme afternoon, an afternoon tea and a family Sunday lunch there. All wonderfully organised with great food.

It really is a home-from-home. Many thanks to all the staff who look after her. Well done to everyone at Fountains.

Reply from Kim Dean, General Manager at Barchester Fountains Care Home

Thank you for your review. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. We value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.

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Review from H F (Wife of Resident) published on 10 August 2023 Submitted via Website
Overall Experience
Out of this world. So kind and helpful.
Nothing was too much trouble.
Stayed for three and half months and gained one stone.
The whole experience was perfect and would stay again.

The activities were great.

Reply from Kim Dean, General Manager at Barchester Fountains Care Home

Thank you for your wonderful review; I am so glad you are happy with our home and care. Thank you for your positive comments regarding our team, who work hard to deliver high standards of quality care at all times. I will pass on your lovely feedback to the team.

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Review from Della G (Respite Resident) published on 31 July 2023 Submitted via Website
Overall Experience

Came to an afternoon tea event, which was wonderful. Nice to see staff from 12 months ago and see improvements, particularly the increased number of activities. The food was good, in a lovely setting.

Reply from Kim Dean, General Manager at Barchester Fountains Care Home

Thank you for your review, so glad you enjoyed the afternoon tea event. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Trevor B (Son of Resident) published on 31 May 2023 Submitted via Postal Card
Overall Experience

A brilliant afternoon celebrating the King's Coronation. The entertainment was excellent and the afternoon tea was beautifully presented and freshly made. Many thanks to all at Barchester for working so hard and making it such a memorable afternoon for Mum and all the family.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from R F (Relative of Resident) published on 23 May 2023 Submitted via Website
Overall Experience

We attended the Coronation celebration this afternoon. Not sure if King Charles had a fabulous afternoon tea in London, but we did at The Fountains in Solihull. A thoroughly well-planned, executed and enjoyed the afternoon by all. Thank you to all! Especially to two members of staff in particular.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from T P (Son of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience

Mum is happy at Barchester Fountains Care Home but we have a constant problem with the food which she says is bland and doesn't taste of anything.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Our Managers operate an open-door policy and would...  

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Review from Peter H (Son of Resident) published on 20 January 2023 Submitted via Website
Overall Experience

My experience of Fountains has been totally 1st class. Following an accident, I needed to find some short-term care for my 90-year-old mother. Based on a number of criteria, I spoke to the manager, and she came to stay. The manager and her staff have all been magnificent. Their attitude along with the facilities at Fountains are all excellent, and most importantly, my mum loves it there. Well done Fountains.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Judith S (Daughter of Resident) published on 24 November 2022 Submitted via Website
Overall Experience

There are no words that can possibly praise Fountains Care Home enough! They have literally changed our world. Dad is currently in to build himself up for a hip operation and the help, support, care, food, compassion, and friendship we have received are outstanding. Saying thank you will never be enough. We are so incredibly grateful for everything.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S M (Sister of Resident) published on 15 November 2022 Submitted via Postal Card
Overall Experience

October has been a very pleasant month at Fountains Care Home. The staff are happy and very quick to help and engage with visitors and residents resulting in a relaxed atmosphere for everyone. Music and laughter, greet visitors at the front door. Wonderful! There is a buzz of activity including cleaning and repairs which makes staff and residents feel valued and confident in their surroundings. Many Thanks!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from G R (Respite Resident) published on 28 September 2022 Submitted via Website
Overall Experience
Accommodation was very good, helpful and professional staff. High standard of cleaning. High quality, healthy, nourishing food.
Excellent facilities, including decor.
Call bells made me feel secure.

Regrading security - sometimes visitors had to wait to enter as nobody at the desk.

Reply from Arvinder Basra, General Manager at Barchester Fountains Care Home

Thank you so much for your kind words, it's lovely to hear you feel you received 5-star care from professional and helpful staff, comments like these mean so much to our Fountains family. It's great to hear that you've been in touch with the team to discuss future stays and we would be delighted to...  

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Review from Sue C (Daughter of Resident) published on 27 September 2022 Submitted via Postal Card
Overall Experience
Mum has had excellent care during her stay. All the staff are very welcoming and caring. It is kept spotlessly clean and well maintained. Food is very good and Mum really enjoys wine and puddings! Unfortunately, she does not want to join in with the activities which is a shame as they look very interesting.

A big thank you to everyone.

Reply from Arvinder Basra, General Manager at Barchester Fountains Care Home

Thank you so much for taking the time to leave such an outstanding review Sue, that really does mean so much to us here at Fountains. We are so pleased that Mum chooses to return to us for her respite stays and we cannot wait to welcome her back into the Fountains family in the near future. You are both always welcome to drop in and see us at any time, we'll make sure the kettle is on.

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Review from Natalie P (Daughter-in-law of Resident) published on 12 September 2022 Submitted via Website
Overall Experience

Mum has been well cared for during her stay. We have been well looked after when we've visited with lots of tea and cakes. Mum has come out of Fountains looking and feeling a lot better than when she arrived.

Reply from Arvinder Basra, General Manager at Barchester Fountains Care Home
Thank you so much for your lovely review Natalie, this really will mean a lot to the team here at Fountains.

Our team take great pride in the fantastic care we provide, so we are delighted to hear that Mum enjoyed her stay and that she left feeling much better following her time with us. We're looking forward to keeping in touch with you all.

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Review from I B (Husband of Resident) published on 10 August 2022 Submitted via Website
Overall Experience

From the moment I spoke to the Home Services Adviser during my initial enquiry, the service has been efficient, professional, friendly and genuine. All the staff have been incredibly kind and helpful and we would certainly return in the future if needed.

Reply from Arvinder Basra, General Manager at Barchester Fountains Care Home

Thank you so much for the fantastic review - it really does mean so much to us all here at Fountains. We are committed to provided the very best quality of life at Fountains and I am so pleased to hear that your wife would return again in the future. I will ensure your kind words are fed back to our caring team.

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Review from M M (Friend of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Lovely visiting my friend of 50 years.

Reply from Paul Turvey, Home Services Advisor at Barchester Fountains Care Home

Thank you so much for this 5-star review! This really does mean so much to us here at Fountains. We are incredibly proud of our caring team and the fantastic service they deliver. Your kind words will be very much appreciated by all of us here at Fountains.

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Review from D S (Wife of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience
My husband has a lovely rime.
The staff were absolutely delightful.
Food was very good.
My husband liked his room.
Staff helped him when he got lost.

They are nice people who were interested in me.

Reply from Paul Turvey, Home Services Advisor at Barchester Fountains Care Home

Thank you so much for this wonderful review. It was an absolute pleasure to welcome both your husband and yourself into our home. Your kind words about the 5-star service your husband received will mean a lot to our team and we look forward to welcoming you back again soon.

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Review from Tom P (Son of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience

We are very pleased with the care provided by the home.

Reply from Paul Turvey, Home Services Advisor at Barchester Fountains Care Home

Thank you so much for the kind words, Tom. We continually strive to deliver the very best to those living with us here at Fountains, and it's lovely to hear your fantastic feedback, which will be very much appreciated by our team here.

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Review from L G (Daughter of Resident) published on 13 April 2022 Submitted via Postal Card
Overall Experience

My family was delighted with the care my father received recently at Fountains Care Home. The attention to detail of his needs were beyond our expectations. Having spent 3 weeks seriously ill in the hospital the decision for respite care made all the difference to his recovery which is ongoing not at home.

Reply from Lorraine Shannon, Home Services Advisor at Barchester Fountains Care Home

Thank you for taking the time to leave a review. We are delighted that your father's spell of respite with us exceeded your expectations. We thoroughly enjoyed caring for your wonderful father and helping to get him back on his feet.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (31) & Events (0)

News
  • 09 Sep 2025

    On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...

  • 21 Jun 2025

    Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...

  • 03 Jun 2025

    We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...

Upcoming Events

There are no upcoming events for Barchester Fountains Care Home.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Fountains Care Home.

Meet the Team (7)

Sara King
Sara KingJob Title General MangerJoined 2026

My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

Aisha Saleem
Aisha SaleemJob Title Deputy ManagerJoined 2023

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.

One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.

Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

Vikki Rivers
Vikki RiversJob Title Home AdministratorJoined 2023

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Ronni Jones
Ronni JonesJob Title Home Services AdvisorJoined 2026

As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options. From the first enquiry and home tour to helping a new resident settle in, I offer friendly, honest guidance and aim to make the whole process feel as reassuring and straightforward as possible.

Outside of work, I am a proud mum of 3 and enjoy spending quality time with my family. I love getting outdoors, particularly hiking and exploring new places!

Claire Goldingay
Claire GoldingayJob Title Head of HousekeepingJoined 2023

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.

I like to keep our home clean, tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Micheal Knight
Micheal KnightJob Title Head of MaintenanceJoined 2026

Mike keeps Fountains running smoothly.

Richard Rudge
Richard RudgeJob Title Activities CoordinatorJoined 2022

I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.

I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role. In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.

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