Search...

Barchester Fountains Care Home

1355 Stratford Road, Shirley, Solihull, West Midlands B90 4EF
Barchester Healthcare Ltd Logo
Jobs
Barchester Fountains Care Home logo
Fountains has been excellent with her care and all staff found to be friendlyBeverly B(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Mum's health and well-being were clearly important to everyone who came into contact with herJ P(Daughter of Resident/Service User)
Barchester Fountains Care Home, Solihull
Absolutely over the moon with my mother-in-law's health and welfare at Fountains.J L(Daughter-in-law of Resident/Service User)
Barchester Fountains Care Home, Solihull

The home will provide excellent residential care in a warm and friendly environment, with highly trained staff members working together to create the best possible experience for residents.

The home's dedicated Memory Lane community will provide high-quality care for people living with dementia, with interior space, colours and bedrooms all designed to help with difficulties associated with the condition.

Interior design is similarly tailored to needs, with striking colour contrasts, reminiscence...  

Loading travel time

Care Provided by Barchester Fountains Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,236N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Fountains Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sara King (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking available on site

Barchester Fountains Care Home Reviews (133)

Submit a Review
9.8

Barchester Fountains Care Home has a Review Score of 9.8 (9.757) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Fountains Care Home has 133 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Fountains Care Home
Loading...
Showing 133 reviews matching selected criteria
Review from B P (Wife of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

Very nice atmosphere. Staff are friendly and helpful. Husband has been well looked after.

Reply from Kirsty Burgess, CRM at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ken B (Son-in-law of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience

Great home, great staff, welcoming environment.

Reply from Kirsty Burgess, Customer Relationship Manager at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith K (Husband of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

Good facilities matched by the care.

Reply from Cheryl Brown, HSA at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience
Dad spent two weeks in respite care at Fountains last autumn. He felt very welcomed and enjoyed his stay so much that he agreed to a permanent move at the end of Jan 2024, despite originally thinking he would never move to a care home.

Fountains staff - from front line, carers, maintenance etc. are really lovely; cannot fault them so far! The hot chocolate is Dad's fav.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christopher S (Grandson of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

A lovely place and staff, providing wonderful support and care. Always warm and welcoming with coffee on tap.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from Brian N (Son of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

Fountains Care Home cared for my mother wonderfully for the last 5 weeks of her life, while at the care home. The whole team work caring, making my mother both welcome and comfortable and eventually fighting for her cause with the NHS, where she eventually had good end-of-life care. Nothing but praise for the facilities and especially all the staff, management, office and carers.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim M (Daughter of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

Mom enjoyed her respite care at Fountains. The care and attention was above and beyond. Fully recommend this lovely place.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam H (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience

What a lovely environment with a homely feel. Mom is here for respite for a month to help the family facilitate a number of things. She is very happy and comfortable. I believe she is enjoying the company and looks contented. The staff all seem very good, helpful and pleasant. Thank you all for taking care of our mother for us; we truly appreciate it. Thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Frank E (Son-in-law of Resident) published on 19 December 2023 Submitted via Postal Card
Overall Experience

From the moment you enter the premises, it feels homely and comfortable. The staff make you most welcome and ensure you have everything you require.

Reply from Florence Taylor, General Manager at Barchester Fountains Care Home

Thank you for the wonderful feedback, which will be fed back to our dedicated team, who care so much about the care they give and how happy they make people who come to stay with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz C (Wife of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

Brilliant dog show, lots of dogs and the two girls have worked so hard to make it a great day.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience
Friendly and professional, really enjoyed the event, very well organised.
Lovely cup of tea and cakes, thank you.

Lovely grounds, look forward to photos.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David S (Husband of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Excellent care of my wife over the last month or two.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David I (Son of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Always a welcoming experience, reception area/coffee area seems to always have positive activities and residents present. My dad always comments on friendliness of staff and quality of food. Sometimes he tolerates 1 or 2 other residents who from time to time can be a little too tense for his mood. But all manageable. Overall, a great first few months.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Granddaughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Great friendly service from reception, always happy to see you. Staff very helpful and always approachable if anything is needed. Nothing is too much trouble. Rooms very clean and meals/food very good standard.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lauren S (Granddaughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Everyone here is lovely, it is clear they care for their residents and take pride in what they do. The home is always clean and I look forward to coming to see Nan here. They always have good activities for the residents which encourage them to be more active.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Would just like to say how absolutely fabulous the staff have been to Mom whilst she has been here at Solihull. Always smiling and go above and beyond, so professional and nothing is too much trouble. She will be missed here at Fountains.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gail J (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

The care home is always beautifully clean and well-presented. The facilities are like a hotel and the coffee bar and a welcome calm area with homemade cake for all. Dad is involved with lots of activities and enjoys the meals and especially the cake. All the staff are welcoming and communication with relatives is good. Dad seems very content generally and I have no major concerns at all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

My experience so far has been nothing short of excellent, I feel really reassured and confident that my parents are safe and happy here. All the staff I have met have been friendly and welcoming and can't do enough for residents and guests. Everything is of a high standard. I hope my parents will be regular visitors at this lovely place. Thanks to everyone.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P C (Son-in-law of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

My mother-in-law has shown massive improvement in her ability to walk and interact with others.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K R (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

My parents are having a week's respite here at Barchester Fountains. The rooms are beautifully appointed and the staff are all caring and kind.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fountains Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (31) & Events (0)

News
  • 09 Sep 2025

    On Friday, we had the pleasure of hosting DR Neil Shastri- Hurst MP at our "Don't Dine Alone" lunch. This initiative is designed for elderly members of our community who...

  • 21 Jun 2025

    Fountain Care Home recently opened its doors for a vibrant and heartwarming Open Day, led by our dedicated Home Sales Advisor, Ellen. With her passion and leadership, the event was...

  • 03 Jun 2025

    We had a very special visitor at Fountains recently Lorenzo the puppy! This adorable ball of fur brought bundles of joy and excitement as he made his way around the...

Upcoming Events

There are no upcoming events for Barchester Fountains Care Home.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Fountains Care Home.

Meet the Team (7)

Sara King
Sara KingJob Title General MangerJoined 2026

My name is Sara, and I am the General Manager at Fountains. I qualified as a Registered Nurse in 2012 and began my career within the care home sector immediately after registration. Through commitment and leadership, I progressed to the role of Home Manager, a position for which I have 7 years of experience. I am passionate about leading and developing teams to strive for excellence and to deliver the highest possible standard of person-centred care. My favourite part of the role is that you get to meet such a variety of people, and no day is ever the same. Please feel free to pop in or give me a call at the Fountains.

Aisha Saleem
Aisha SaleemJob Title Deputy ManagerJoined 2023

My name is Aisha, and I am proud to be Deputy Manager at Fountains, having started my journey in 2023 as a carer. During this time, I have worked diligently to advance my skills and responsibilities, and I take great pride in my role.

One of the most fulfilling aspects of my job is the opportunity to interact with our residents daily. It brings me joy to know that we make a significant difference in their lives and enhance their quality of living while they stay with us.

Outside of work, I enjoy going on holiday and cherish spending quality time with my friends and family. I believe that maintaining a balance between work and personal life is crucial for overall well-being.

Vikki Rivers
Vikki RiversJob Title Home AdministratorJoined 2023

My name is Vikki, and I joined Barchester and the team at the Fountains in 2023. I am the home administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly. I have built good relationships with residents, relatives and the team. I enjoy every day at the Fountains and enjoy my job. I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Ronni Jones
Ronni JonesJob Title Home Services AdvisorJoined 2026

As the Home Services Advisor at Fountains Care Home, I am passionate about supporting individuals and families as they explore their care options. From the first enquiry and home tour to helping a new resident settle in, I offer friendly, honest guidance and aim to make the whole process feel as reassuring and straightforward as possible.

Outside of work, I am a proud mum of 3 and enjoy spending quality time with my family. I love getting outdoors, particularly hiking and exploring new places!

Claire Goldingay
Claire GoldingayJob Title Head of HousekeepingJoined 2023

Hi, my name is Claire, and I joined Fountains Care Home in October 2023 as Head Housekeeper. I lead the housekeeping and laundry teams.

I like to keep our home clean, tidy and well presented at Fountains. I enjoy getting to know all of our residents and hearing their stories.

Micheal Knight
Micheal KnightJob Title Head of MaintenanceJoined 2026

Mike keeps Fountains running smoothly.

Richard Rudge
Richard RudgeJob Title Activities CoordinatorJoined 2022

I recently changed my role from Housekeeper to Activities Coordinator, which allows me to create fun and engaging experiences for our residents. I joined Barchester in January 2022. After caring for my mother for four and a half years, I was inspired to work in the care industry.

I find it incredibly rewarding to see residents enjoying activities, building friendships, and making happy memories. Being able to bring a smile to someone's face and make a positive difference to their day is one of the most fulfilling parts of my role. In my spare time, I enjoy making art, cooking, listening to music, and going to concerts.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fountains Care Home to verify any information. View our terms and conditions. Barchester Fountains Care Home has an Enhanced Service -more info.