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Fairfield Manor Care Home

Hitchin Road, Fairfield, Hitchin, Bedfordshire SG5 4SW
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the staff have given her the confidence to take part in activitiesL D(Daughter of Resident/Service User)
Fairfield Manor Care Home, Hitchin
My mother-in-law's care has been beyond exemplary.L L(Son-in-law of Resident/Service User)
Fairfield Manor Care Home, Hitchin
The standard of this care home should be the goal that all care homes should strive for.J F(Husband of Resident/Service User)
Fairfield Manor Care Home, Hitchin

Fairfield Manor Care & Nursing Home near Hitchin and Letchworth in Bedfordshire offers nursing care, residential care, dementia care, and respite care. Fairfield Manor is home to up to seventy-five people and offers a luxurious homely setting for the next chapter of life.

Residents enjoy a range of daily meaningful activities with numerous onsite facilities such as the café, cinema and hair salon. The landscaped garden provides secure open spaces for people to enjoy.

Care Provided by Fairfield Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,800
Residential Dementia CareFrom £1,750From £1,800
Nursing CareFrom £1,850From £1,900
Nursing Dementia CareFrom £1,850From £1,900

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Fairfield Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shibu Thomas(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • Onsite car park for visitors

Fairfield Manor Care Home Reviews (97)

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9.8

Fairfield Manor Care Home has a Review Score of 9.8 (9.835) out of 10, based on 33 reviews in the last 2 years. Over all time Fairfield Manor Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from P B (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

My mum and dad are in this care home and the care they have received has been amazing. The staff are amazing and the food is lovely they also get a choice. Excellent. Couldn't complain about a thing.

Reply from Ioana Puscas, Home Manager at Fairfield Manor Care Home

Thank you for leaving your review for Fairfield Manor Care and Nursing Home. Your kind words are appreciate by all the staff.

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Review from L L (Son-in-law of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

There is not a single thing we could mention as a negative. My mother-in-law's care has been beyond exemplary.

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Review from G O (Resident / Service User) published on 10 June 2024 Submitted via Postal Card
Overall Experience

I have now been here for 2 years and have found the facilities to be very good and the staff good and caring. The food is good and I am pleased to see a little more variety brought onto the menu. The activities are varied but often hampered by changes and shortages of staff. I would also like to see the training room upstairs to be used more frequently. I believe the change of ownership has caused some unease and anxiety but hopefully, this will improve and things settle down.

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Review from J F (Husband of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

I am commenting on behalf of my wife. The standard of this care home should be the goal that all care homes should strive for.

Reply from Ioana Puscas, Home Manager at Fairfield Manor Care Home

Thank you for taking the time to review Fairfield Manor Care & Nursing Home. We are delighted to hear your feedback and I will share your kind words with the rest of our staff team.

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Review from M C (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card
Overall Experience
Our father spent the last eight days of his life at Fairfield - we were very grateful for the compassionate and professional care that he received.

All the staff were friendly and kind, which we really appreciated at a difficult time.

Reply from Ioana Puscas, Home Manager at Fairfield Manor Care Home

Thank you for leaving a review for Fairfield Manor Care and Nursing Home. We're privileged to have been able to provide care for your father at our home and are pleased to hear that you were always made to feel welcome and comfortable by our staff team.

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Review from Jo T (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Mum has only been here five weeks, and the care has been amazing. Mum is now back in the human race. Mum is flourishing, nothing too much trouble, and the staff lovely. They have all looked after me too!

Reply from Charlotte Deans, Customer Relations Manager at Fairfield Manor Care Home

Thank you for taking the time to leave a review for Fairfield Manor Care Home; we are very pleased that your mum settled in so well with us.

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Review from A K (Independent Advocate/Deputyship) published on 4 December 2023 Submitted via Postal Card
Overall Experience

I spoke with client privately in her room. Staff were very respectful of our private conversation. I met with managers to view care plan and daily logs. They were extremely professional and very helpful with all my questions.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave a review for our home. It is lovely to hear that you feel our team are respectful, helpful and professional. I will ensure that your kind comments are shared with our dedicated team.

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Review from J D (Respite Resident) published on 29 September 2023 Submitted via Website
Overall Experience

Two weeks respite were fantastic and I really had a great time, wonderful care home and staff. Food was fresh and delicious. I look forward to my next visit. Thanks everybody. Good team building with other residents made good friends.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave a review for our home. I am glad to hear that you enjoyed your respite stay at Baycroft Fairfield and whilst there you enjoyed the delicious, fresh food on offer, aswell as benefitting socially and building meaningful bonds with other residents. I will ensure that your kind comments are shared with our team.

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Review from E B (Sister of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience

This is the third time my brother has been for respite at Baycroft Fairfield Care Home. Each time the staff have shown care and concern, friendliness and support, both for my brother and myself. The kindness is always there. The food is very good and cups of tea when I bring my brother back to Fairfield after taking him out are very welcomed. My brother's room is very clean with everything he needs. All in all, a very pleasant experience. I would like my brother to live permanently at Fairfield in due course.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave such a lovely review for our home. It is wonderful to know that you feel that you would like your brother to live at Baycroft Fairfield permanently following his positive experiences on his short-term stays. I am glad to hear that you feel that the team are...  

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Review from Avril K (Respite Resident) published on 30 August 2023 Submitted via Postal Card
Overall Experience

This was a difficult time for me but there was a friendly and welcoming atmosphere. Management and staff were attentive and caring. Heartfelt thanks for my time of respite care.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave such a heartfelt review for our home. We understand that making the decision to move into a care home can be a difficult, daunting time and to know that you felt welcome into our home by our caring, friendly and attentive team means a lot to us at Baycroft. We...  

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Review from L W (Granddaughter of Resident) published on 16 August 2023 Submitted via Website
Overall Experience

This is a home that looks nice on paper, and looks nice when you walk in; it's one for the family's conscience rather than the resident, which unless you've seen lots of care homes is something you don't realise until you've already chosen to place your family member there. Baycroft Fairfield has not responded to my family's concerns regarding my grandmother's care appropriately on numerous occasions. I imagine this is a good home for someone with mental capacity but my family have found them totally hands-off for those who lack it, and unfortunately, I don't think it is a good environment for those with dementia, for example, because of low staffing and lack of personalised approach to care. Not worth the money.

Reply from Sophie Baker, Sales and Marketing Manager at Fairfield Manor Care Home

Thank you for your review. We're sorry to learn that your experience fell short of your expectations. We want to address your concerns about staffing levels. Please be assured that we take staffing seriously and have always maintained enough dedicated professionals to ensure the well-being and...  

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Review from J H (Daughter-in-law of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

All staff have been so friendly and helpful, even if no previous contact. They can never do enough for residents or family. Thank you.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave a review for our home, your kind comments are greatly appreciated. It is great to know that you feel that the staff are friendly and helpful. I will ensure that your lovely comments are shared with our team.

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Review from Becky K (Daughter of Resident) published on 9 August 2023 Submitted via Postal Card
Overall Experience

Friendly and helpful staff, good facilities and clean.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave a review for our home. I am glad to hear that you find our home clean and that you are benefiting from the facilities on offer, it is also great to know that you feel our staff are friendly and helpful. I will ensure that your kind comments are shared with the team.

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Review from Yvonne M (Friend of Resident) published on 31 July 2023 Submitted via Postal Card
Overall Experience
A really warm and friendly welcome as you step through the entrance door. Staff are very helpful and approachable. Facilities are exceptional and all staff and residents blend together well. A very nice home when you can no longer live in your own home.

Well done!

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave a review for our home. I am glad to hear that you feel Baycroft Fairfield has a warm and friendly atmosphere from the moment you enter. It is great that you are benefiting from the facilities on offer and that you have noticed the special bond between our residents and team members. I will ensure that your kind comments are shared with the team.

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Review from Cynthia D (Friend of Resident) published on 31 July 2023 Submitted via Postal Card
Overall Experience

When entering the care home, it gives one of the opinion it is almost home from home. Friendly care is obvious and staff are very helpful. Would certainly recommend.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave such a lovely review for our home. I am glad to hear that you feel that our home has a warm, welcoming and homely atmosphere from the moment you enter. Care is at the heart of what we do, therefore it is important to us to hear that you feel our dedicated care team are friendly and supportive. I will ensure that your kind comments are shared with our team.

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Review from A W (Daughter of Resident) published on 28 July 2023 Submitted via Postal Card
Overall Experience

Very happy overall with Mother's care.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave a review for our home. It is lovely to hear that you are happy with the standard of care that your mother receives at Baycroft Fairfield. I will ensure that your kind comments are shared with the team.

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Review from Beryl D (Respite Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

Spending a few weeks of respite care after a knee replacement. I have found all members of staff very helpful and friendly. The accommodation is clean and comfortable and there is plenty of choice in the freshly prepared food. Staying here was definitely a good choice.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave a review for our home. We understand how difficult it can be to find a care home that is right for you, so we are extremely happy to hear that you feel that coming to Baycroft Fairfield was a good choice, to help you heal after such a big operation. It is also...  

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Review from I S (Son of Resident) published on 4 July 2023 Submitted via Postal Card
Overall Experience
My mother moved to Baycroft Fairfield for a period of respite care following a serious fall that had reduced her mobility and confidence.
The staff and residents made her feel welcome and included. Her medication, contact with nursing services and a local GP were all arranged quickly.

Over the 8 weeks of respite, she began to walk with confidence and engage with others. Her diet has improved, her leg ulcers healed but best of all she became much more her old self. She made the difficult decision to remain at Baycroft Fairfield rather than return to living alone.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave such a lovely review of our home. I am glad to hear that your mother was made to feel welcome and included from the start of her stay and that her nursing needs were met efficiently and professionally. It is also wonderful to hear that your mother's confidence...  

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Review from Julie B (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

A wonderful welcoming place. All the staff are very helpful, always smiling and attentive to residents and visitors. A lovely comfortable environment with a calm atmosphere. Mum has settled in quickly and is very happy here. There is a nice varied range of activities to keep the residents active and engaged.

Reply from Charlotte Deans, Customer Relations Manager at Fairfield Manor Care Home

Thank you so much for taking the time to complete this review we really appreciate your kind comments. Please be assured I will pass on your lovely comments to all the staff.

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Review from Sheila H (Wife of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

On the whole a positive experience. My only criticism would be the speed of answering call buzzers but once assured everything goes well and they are helpful and polite. The place is pleasantly decorated with good quality furniture, more hotel than care home. The rooms and bathrooms are spacious. It makes other care homes look scruffy in comparison.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fairfield Manor Care Home

Thank you for taking the time to leave us such a lovely review. I am glad to hear that you are happy with the décor and the facilities on offer at Baycroft Fairfield, we also appreciate your feedback in regards to the call buzzer and I will ensure that this is shared with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 07 Apr 2026

    Residents, staff, and the local Fairfield community are warmly invited to a very special evening at Fairfield Manor Care Home in Fairfield, as 90-year-old resident Jean prepares to host her...

  • 17 Dec 2025

    Tina lives with MS and uses a wheelchair, but she is known throughout the home for her sense of humour, her kindness, and most famously her absolute love for penguins....

  • 07 Oct 2025

    Fairfield Manor Care & Nursing Home near Hitchin recently welcomed some unexpected but very welcome visitors—two alpacas, John Boy and Gary, from Corn Hill Alpacas—as part of a special Make...

Upcoming Events

There are no upcoming events for Fairfield Manor Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Meet the Team (1)

Shibu Thomas
Shibu ThomasJob Title:Home ManagerJoined: 2025

Shibu is the Home Manager at Fairfield Manor Care & Nursing Home, a role he is excited to step into after several years as the Clinical Deputy Manager. Shibu has a wealth of knowledge and experience in the healthcare sector and is a registered nurse with a specialty in cardiology. He is passionate about supporting families and their loved ones as they transition into the next chapter of their lives, always ready to offer guidance and care.

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