Fairfield Manor Care Home

Hitchin Road, Fairfield, Hitchin SG5 4SW
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9.8 88 Reviews
  • Fairfield Manor Care Home, Hitchin
Fairfield Manor Care & Nursing Home near Hitchin and Letchworth in Bedfordshire offers nursing care, residential care, dementia care, and respite care. Fairfield Manor is home to up to seventy-five people and offers a luxurious homely setting for the next chapter of life.

Residents enjoy a range of daily meaningful activities with numerous onsite facilities such as the café, cinema and hair salon. The landscaped garden provides secure open spaces for people to enjoy.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Nursing Dementia Care: from £1850

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Fairfield Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Shibu Thomas (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time

Parking

  • Onsite car park for visitors

Fairfield Manor Care Home Reviews (88)

9.8

Fairfield Manor Care Home has a Review Score of 9.8 (9.817) out of 10, based on 39 reviews in the last 2 years.
Over all time Fairfield Manor Care Home has 88 reviews.

Overall Experience
  • 75
  • 8
  • 4
  • 0
  • 1
Date Published
  • 88
  • 9
  • 18
  • 39
  • 49
Reviewer Connection to Fairfield Manor Care Home
  • 25
  • 13
  • 10
  • 9
  • 6
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 88, showing 81-88
Review from V W (Wife of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband needed urgent respite care due to failing mobility. From the initial contact, Baycroft Fairfield was extremely helpful, and all questions and concerns were positively and reassuringly dealt with. Although my husband has only been at Baycroft for a few days, he seems to have settled in well.
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Review from M B (Niece of Resident) published on 10 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Quick to pick up on any problems. Very caring and supportive and to keep me up to date.
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Review from Betty C (Resident) assisted by family/friend published on 27 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very happy place to be. The staff is wonderful and fun. The food is excellent. The caring is brilliant. It was the best decision I made to come here.
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Review from L D (Daughter of Resident) published on 23 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are fantastic; my mother is terminally ill and EOL, however, the staff have given her the confidence to take part in activities, and I can genuinely say that she has been happy since arriving at Baycroft. I don't have to worry any more as she is safe and cared for.
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Review from O V (Resident) assisted by family/friend published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is lovely here. Always lots of help. Excellent food. Plenty of activities. Beautiful gardens. It was a good decision to come here.
Reply from Sophie Baker, Sales and Marketing Manager at Fairfield Manor Care Home

Thank you so much for the review. We're so glad you're happy at Baycroft Fairfield.

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Review from C K (Daughter of Resident) published on 15 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all areas.
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Review from M S (Respite Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely place to be. Full of caring and loving nurses, carers and other staff. Excellent food, beautifully presented. I shall miss all of you!
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Review from Sue M (Daughter of Resident) published on 14 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, who has early-stage dementia, went into Baycroft Fairfield at the age of 92 for 4 weeks respite care following a broken hip. She had always stated that she would never live in a care home! However, 2 weeks into her stay she asked if she could stay for good and make Baycroft Fairfield her permanent
home as she liked it so much.
Mum is now living there very happily and is supported so well by the staff. She couldn't be any better cared for. Everyone is very attentive whilst still allowing her as much independence as she can manage. Her room is very comfortable and the facilities are excellent.
As a family, we have been well supported by Baycroft Fairfield and we are always made very welcome when we visit. It is so good to know that Mum is safe and being so well cared for.
Absolutely 1st class!
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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Fairfield Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.817 for Fairfield Manor Care Home is calculated as follows: ( (390 Excellents x 5) + (57 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 460 Ratings = 4.817
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairfield Manor Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (2)

Shibu

Shibu Thomas

Job Title: Home Manager Joined: 2025

Shibu is the Home Manager at Fairfield Manor Care & Nursing Home, a role he is excited to step into after several years as the Clinical Deputy Manager. Shibu has a wealth of knowledge and experience in the healthcare sector and is a registered nurse with a specialty in cardiology. He is passionate about supporting families and their loved ones as they transition into the next chapter of their lives, always ready to offer guidance and care.

Laura

Laura Mills

Job Title: Senior Customer Relations Manager Joined: 2024

Laura Mills is the Senior Customer Relations Manager. As the first point of contact for enquiries, she takes pride in offering support and guidance to those embarking on a new chapter in their lives. Laura’s passion for meeting new people and her commitment to creating a warm and welcoming atmosphere are at the heart of her work.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairfield Manor Care Home to verify any information. View our terms and conditions. Fairfield Manor Care Home has an Enhanced Service - more info.