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Barchester Melbourn Springs Care Home

Hyacinth Drive, Melbourn, Royston, Cambridgeshire SG8 6FY
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The dining room always looks inviting and the food is of a very high standard.Leah G(Daughter of Resident/Service User)
Barchester Melbourn Springs Care Home, Royston
We know that he was properly loved and cared for by excellent staff at a very stressful timeJoanna B(Daughter of Resident/Service User)
Barchester Melbourn Springs Care Home, Royston
Barchester Melbourn Springs Care Home, Royston

Melbourn Springs Care Home offers residential care, dementia care and pre-bookable respite stays.

Committed, friendly and dedicated staff members provide high-quality residential care for older people who benefit from additional care and support in a warm and friendly environment.

The Memory Lane dementia care community at Melbourn Springs incorporates person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such...  

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Care Provided by Barchester Melbourn Springs Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Melbourn Springs Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vimukthika Welisarage (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Please feel free to visit Melbourn Springs at any time - the door is always open! Vistiors are more than welcome to come along to the life enrichment programme of activities and join their loved one as they participate too! Please do talk to the Activities Coordinators if wishing to join in on excursions on the home Mini Bus and they will be happy to discuss this further.

Parking

  • Parking is widely available at the home.

Barchester Melbourn Springs Care Home Reviews (89)

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9.8

Barchester Melbourn Springs Care Home has a Review Score of 9.8 (9.810) out of 10, based on 37 reviews in the last 2 years. Over all time Barchester Melbourn Springs Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Jonathan S (Son of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience
Just brilliant under the new temporary manager.
Food & housekeeping is excellent as is maintenance & gardens.

Team is great.

Reply from Vimu Welisarage, Acting General Manager at Barchester Melbourn Springs Care Home

Thank you very much for your kind words. I'm so pleased to hear that your mum is happy and well looked after. It's lovely to know that our food, housekeeping, maintenance, and gardening teams are making such a positive difference. I'll be sure to share your comments with the whole team. They'll be delighted to know their hard work is appreciated.

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Review from S G (Daughter of Resident) published on 9 October 2025 Submitted via Website
Overall Experience

Lovely home with staff that care and feel part of the family. My Mum has struggled at times and the staff have worked really hard to find ways to help her. I can say that over the last few months she has been the happiest she has been during her dementia journey

Reply from Natalie Crampton, HSA at Barchester Melbourn Springs Care Home

Thank you so much for your kind words. It means the world to us to hear that your mum is feeling happy and supported-especially during such a personal journey. Our team truly cares and works hard to make every resident feel safe, valued, and part of the family. We're so glad to be walking this path alongside you.

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Review from Emily W (Granddaughter of Resident) published on 21 July 2025 Submitted via Postal Card
Overall Experience

Taken brilliant care of my grandad, good services, entertainment and care.

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Review from Lynn T (Wife of Resident) published on 21 July 2025 Submitted via Postal Card
Overall Experience
My husband is well looked after & cared for.

We enjoy the activities and meals together.

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Review from Ruth S (Friend of Resident) published on 27 June 2025 Submitted via Website
Overall Experience

A very reassuring experience to see my former teacher in spotless accommodation and cared for by friendly, respectful, considerate, cheerful, understanding staff, who were also prompt, welcoming and helpful to visitors. The atmosphere was calm - unlike some care homes, staff didn't seem rushed off their feet. Lunch was excellent! And served better than in most top-class hotels. Personally I liked the staff's smart uniforms, the formality inspired confidence. I look forward to visiting again.

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Review from Caroline S (Daughter of Resident) published on 13 June 2025 Submitted via Website
Overall Experience

My relative was resistant to coming to a care home but has been so welcomed and nurtured by Melbourn Springs staff that she is happy now. Every member of staff is helpful, friendly and caring. There are activities every day to include all residents if they so choose. The building is well designed to facilitate easy living for residents with suitable socialising spaces for visits. The friends and families are included for many entertainments. Very good food.

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Review from Mandy F (Daughter of Resident) published on 13 June 2025 Submitted via Website
Overall Experience
Had a fabulous afternoon celebrating Melbourn Springs 5th Birthday.

Lovely garden party with BBQ and sing a long with Charlie Chaplin.

Congratulations to all involved in organising the party and thank you for your hard work, to all the staff, too many to mention, however, I would like to single out the general manager and her family, along with the activities lead and another staff member for their extra efforts in ensuring everyone was comfortable and enjoying themselves.

Well done

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Review from Patrick S (Son of Resident) published on 13 June 2025 Submitted via Website
Overall Experience
My mother has been a resident of Melbourn springs for about 6 months.
I am very pleased and impressed with the care she gets. All the staff (carers, activities team, admin etc.) are friendly and kind. There is a wide variety of activities for residents with kindly encouragement to attend.
The facilities are modern, clean, well maintained and well designed. The food is varied and from what I can tell from the occasions where I have shared. well prepared and tasty.
Management at the home try to make it a home for residents and involve relatives in various activities. Recent examples are Mother's Day celebration and Melbourn Spring's 5th birthday party

I would highly recommend

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Review from Elaine W (Daughter of Resident) published on 26 March 2025 Submitted via Website
Overall Experience

Very impressed with the caring staff and level of care offered. Mum stayed a week for respite care. The home is very clean and smart. The dining room bright and airy with proper linen table cloths, comfortable chairs and delicious meals from a varied menu. Tea and coffee and cakes available all day. Efficiently run and very smooth check in and departure. Brilliant entertainment offered as well. Would highly recommend.

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Review from Hazel F (Resident / Service User) published on 5 February 2025 Submitted via Postal Card
Overall Experience

Most importantly, the staff are extremely helpful and kind. I will have no hesitation in recommending this care home.

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Review from Susan W (Wife of Resident) published on 25 December 2024 Submitted via Website
Overall Experience

My husband has been in Barchester Melbourn Springs Care Home for just over a year. The carers all treat him with respect, compassion and are always very supportive. He was born in Liverpool so has that wonderful sense of humour which is reciprocated by all the staff making him smile. He especially enjoys those activities which involve music and animals. The home is kept so clean and fresh which I know is hard work and the food is delicious. If you don't like what you see they will always provide something else. It is so comfortable, like a home from home. It took me a long time to find the right place for him. It is comforting for me to know that he is in safe hands and happy.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Hi Susan. It's wonderful to hear how happy and well cared for your husband is at Barchester Melbourn Springs Care Home. Finding the right place for a loved one can be such a challenging and emotional journey and it sounds like you've found a truly special environment for him. The respect,...  

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Review from H W (Daughter-in-law of Resident) published on 3 December 2024 Submitted via Website
Overall Experience
My Mother in Law lived at Barchester Melbourn Springs Care Home for 5 months before she passed away in November 2024. She also went there for respite stays a few times over the years leading up to moving there permanently.
We cannot fault this care home.
It is spotlessly clean, beautifully decorated and the food is really good.
The staff are all so caring and kind - especially one member of staff in particular who was exceptionally kind and caring (both to my husband and I, and to my mother in law).
Melbourn Springs is a wonderful place.

Thank you very much for everything you did.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you for sharing such a heartfelt message about your mother-in-law's time at Barchester Melbourn Springs Care Home. It's clear how much care and kindness you experienced, not only for her but for your whole family, during such a meaningful time. Wishing you and your family peace and strength and thank you for acknowledging the wonderful work we do at Melbourn Springs.

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Review from Andy K (Son of Resident) published on 18 November 2024 Submitted via Website
Overall Experience

My mum has been a resident for three months. The staff are incredibly compassionate and attentive, always going above and beyond to ensure the well-being and comfort of their residents. The facilities are clean and well maintained creating a welcoming and safe environment. My mum enjoys the variety of activities offered. We were also delighted that during the summer we were able to use one of the lounges to visit with extended family and are always offered a coffee/tea. Overall I would highly recommend Melbourn Springs to anyone seeking a caring and supportive environment for their loved ones. The dedication of the staff and the quality of care provided have made a significant difference in Mum's life.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you, Andy, for sharing such a glowing review of your mum's experience at Barchester Melbourn Springs Care Home. It's wonderful to hear how compassionate and attentive the staff have been, ensuring not just her care but her comfort and happiness too. Your recommendation speaks volumes about the quality of care at Melbourn Springs - thank you for sharing this heartfelt feedback, Andy.

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Review from Katrina G (Daughter of Resident) published on 21 October 2024 Submitted via Website
Overall Experience

A wonderful team who supported my father with care, dignity and kindness throughout his stay during good and more challenging times, when Dad's health was not as good. As a family, we have been kept up to date at all times and always made to feel welcome when visiting. I cannot thank them enough.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you, Katrina, for your kind words about your father's care at Barchester Melbourn Springs Care Home. It's truly uplifting to hear how the team treated him with such dignity and kindness, even during the more difficult times. Your gratitude beautifully highlights the comfort and support they...  

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Review from Tim C (Son-in-law of Resident) published on 27 September 2024 Submitted via Website
Overall Experience

As my father-in-law's condition has declined, we have had to make the difficult decisions about his care. Initially, Barchester Melbourn Springs Care Home was able to move him to a specialist dementia community. The staff and management could not have been more helpful and supportive of us in making the decision and then moving my father-in-law. His care on the unit was excellent - we cannot thank the staff enough. Sadly, his condition has progressed further and we have had to move him to a home that can provide nursing care. Again, they were very supportive of us in the decision and the move. We are very grateful to them for this. We have been fortunate that space was available in a home in the same group - minimising the administration and speeding the process. The Melbourn Springs staff were only concerned about what was best for him at all times.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you, Tim, for sharing your experience during such a challenging time for your family. Our dedication to prioritising what was best for you and your father-in-law speaks volumes about our commitment. It's wonderful that the move within the same group made things smoother for everyone. Wishing you and your family all the best and thank you for acknowledging the thoughtful care we provided.

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Review from G F (Daughter of Resident) published on 23 September 2024 Submitted via Website
Overall Experience

My mum has recently moved to Barchester Melbourn Springs and we couldn't be happier with her care. The cheerful, friendly, helpful staff have made all the difference to her overall experience of having to move away from her own home. The care team have been wonderful, there are always a variety of activities on offer, the food is good and plentiful and the overall environment is clean and welcoming.

Reply from Magda Ulian, GM at Barchester Melbourn Springs Care Home

Thank you for sharing your lovely feedback about your mum's experience at Barchester Melbourn Springs Care Home. It's clear the care team is making a real difference and it's wonderful to see that recognised. Wishing you lots of happiness!

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Review from M G (Daughter of Resident) published on 20 September 2024 Submitted via Website
Overall Experience

Staff pleasant and supportive in arranging weeks respite at Barchester Melbourn Springs Care Home for my mother. Unfortunately, she did not enjoy the experience and wanted to return home. She stayed only 5 days in the dementia care unit.

Reply from Feedback Team, The Feedback Team at Barchester Melbourn Springs Care Home

Thanks for your review, we're sorry to see we didn't meet your expectations during your mother's short stay with us, we appreciate it can take loved ones a few days to settle in a new care environment. As your mother wasn't in the home for long, we'd like to understand your ratings a little bit...  

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Review from Alastair T (Nephew of Resident) published on 20 June 2024 Submitted via Website
Overall Experience

Excellent service, my aunt is happy, healthy and comfortable. Melbourn Springs is clean, tidy, the staff are friendly, efficient, seem very skilled, and are welcoming when I visit... My aunt is well cared for.

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Review from K D (Granddaughter of Resident) published on 18 June 2024 Submitted via Website
Overall Experience
We cannot fault the care staff at all! Particularly the care assistant, the caregiver and the team leader.
As a family, we feel the care provided by the caregiver and the care assistant is above and beyond our expectations.
We are very impressed with the effort the activities team put into organising entertainment for the residents. My grandmother has taken part in many games, watched some fabulous performances from singers and dancers and enjoyed trips out on the bus many times.

We do feel there is often a breakdown in communication from management and senior staff which often causes confusion and can be very frustrating.

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Review from David L (Son of Resident) published on 7 June 2024 Submitted via Website
Overall Experience

Friendly, kind, caring, helpful, approachable and respectful. Just some of the qualities of the management and staff at Melbourn Springs. Taking on board any issues or concerns raised and acting efficiently and effectively to deal with them. A lovely group of residents that interact well together and with the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (110) & Events (2)

News
  • 01 Sep 2026

    We recently enjoyed a nostalgic journey back in time during a visit to the Imperial War Museum Duxford and what a fantastic day we had! We took our mini bus...

  • 21 Aug 2026

    Recently we were treated to a wonderful visit from Mariah, who brought along her cotton candy machine for our residents to enjoy! The room was soon filled with the delicious...

  • 13 Aug 2026

    We recently went on an exciting trip to Kings Ride Stables. A renowned stable that receives high praise for their long-standing presence and dedication to their craft. Seeing our residents...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Melbourn Springs Care Home.

Meet the Team (12)

Vimu Welisarage
Vimu WelisarageJob Title:Registered General ManagerJoined: 2020

Hello, my name is Vimu, and I am the Registered General Manager at Melbourn Springs.

I joined Barchester in May 2020 when I was a student at the University of South Wales. I worked at Bryn Ivor Lodge in Cardiff whilst I was studying for an MSC in Management. After I had graduated in September 2023, I transferred to Melbourn Springs.

I am really passionate about providing quality care and making sure that our residents have the best possible life here at Melbourn Springs.

Nevin Pallikkunnath
Nevin PallikkunnathJob Title:Deputy ManagerJoined: 2020

Hello, my name is Nevin, and I am the Deputy Manager at Melbourn Springs Care Home.

I began my journey with Barchester in 2020 and have been proud to grow within the company. Providing high-quality care and ensuring our residents’ happiness and well-being has always been at the heart of what I do. Supporting residents with their daily routines brings me great satisfaction, and I truly value the time spent listening to their life stories.

Alongside our dedicated team, I strive to create a warm, supportive environment where everyone feels valued, respected, and cared for like family.

Lesley Livings
Lesley LivingsJob Title:Business AdministratorJoined: 2022

Hello, my name is Lesley and I am the Administration Manager at Melbourn Springs.

I joined Barchester in 2022, and I am here to assist with all aspects attached to the administration of the home.

I have previous experience working in this role and always enjoyed working closely with people and supporting the residents, their families and friends, the staff and members of the public. If there is anything that I can do to help, please do not hesitate to ask. I look forward to meeting you and welcoming you to Melbourn Springs very soon.

Uvaraj Nachimuthu
Uvaraj NachimuthuJob Title:Head ChefJoined: 2023

My name is Uvaraj Nachimuthu, but everyone calls me Raj, and I am proud to be the Head Chef at Melbourn Springs Care Home. I first joined Melbourn Springs two years ago as a Kitchen Assistant, and through hard work and passion for cooking, I’ve grown into my current role.

Cooking has always been my love, and I am dedicated to providing our residents with high-quality, nutritious, and delicious meals every day. Seeing the smiles on their faces when they enjoy the food is the most rewarding part of my job.

At Melbourn Springs, food is more than just a meal—it’s about care, comfort, and community

Rob Northover
Rob NorthoverJob Title:Head of MaintenanceJoined: 2020

Hello, my name is Rob and I am the Head of Maintenance here at Melbourn Springs.

Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.

I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Melbourn Springs their home.

If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.

Anne Gardiner
Anne GardinerJob Title:Activities LeadJoined: 2024

Hello. My name is Anne and I am the Activities Lead here at Melbourn Springs.

Alison Goodwin
Alison GoodwinJob Title:Head of HousekeepingJoined: 2020

Hello, my name is Alison and I am the Head of Housekeeping here at Melbourn Springs.

I started my career with Barchester when Melbourn Springs first opened in 2020 and have progressed to Head of Housekeeping. I pride myself on leading a team to keep our lovely home looking clean and sparkly every day.

The highlight of my day is always speaking to residents about their lives and also keeping them updated on my allotment.

Laura Wallace
Laura WallaceJob Title:Team LeaderJoined: 2020

Hello, my name is Laura and I am a Team Leader here at Melbourn Springs.

I joined Barchester in 2020 and have been so impressed by the outstanding training and support that the company provide for their staff.

I really enjoy getting to know our residents and making sure that they are always well cared for to enable them to settle comfortably in their new home - making every day they spend with us the best it possibly can be.

Rebecca Isle
Rebecca IsleJob Title:Team LeaderJoined: 2023

Hello, my name is Rebecca and I am a Team Leader here at Melbourn Springs. I joined Barchester at the end of 2023. I started my career in caring for the elderly many years ago and always enjoy spending time with our residents and like to ensure they receive the highest quality of care. I aim to make Melbourn Springs a home away from home for our residents and to help support them with their daily routines.

Eddy Odai
Eddy OdaiJob Title:Team LeaderJoined: 2024

Hello, my name is Eddy and I am a Team Leader at Melbourn Springs.

I have been with the company since permanently since August 2024 having previously been working at a bank member of staff.

My ultimate goal at Melbourn Springs is to ensure that every resident gets the most out of every day and I strive to ensure that I am doing all I can do every day for the benefit of the residents.

Andrew Gowan
Andrew GowanJob Title:Senior Care AssistantJoined: 2021

Hello, my name is Andrew and I am a Senior Care Assistant here at Melbourn Springs.

I have worked in the care of elderly people for many years now and joined Barchester in 2021.

Melbourn Springs is unlike any other place that I have worked previously and the standards and training are absolutely exceptional. I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

Astra Brace-Day
Astra Brace-DayJob Title:Home Services AdvisorJoined: 2026

Hello my name is Astra Brace-Day and I am the Home Services Advisor here at Melbourn Springs.

With over 10 years experience in the care sector, I bring with me a wealth of knowledge and experience.

I understand that choosing the right home for yourself or a loved one is a significant decision. It is my pleasure to guide and support you through the enquiry to admission process. As Home Services Advisor I will create community links embedding our home in our community.

I am proud to be part of the Melbourn Springs team.

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