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Barchester Melbourn Springs Care Home

Hyacinth Drive, Melbourn, Royston, Cambridgeshire SG8 6FY
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The dining room always looks inviting and the food is of a very high standard.Leah G(Daughter of Resident/Service User)
Barchester Melbourn Springs Care Home, Royston
We know that he was properly loved and cared for by excellent staff at a very stressful timeJoanna B(Daughter of Resident/Service User)
Barchester Melbourn Springs Care Home, Royston
Barchester Melbourn Springs Care Home, Royston

Melbourn Springs Care Home offers residential care, dementia care and pre-bookable respite stays.

Committed, friendly and dedicated staff members provide high-quality residential care for older people who benefit from additional care and support in a warm and friendly environment.

The Memory Lane dementia care community at Melbourn Springs incorporates person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such...  

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Care Provided by Barchester Melbourn Springs Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Melbourn Springs Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vimukthika Welisarage (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Please feel free to visit Melbourn Springs at any time - the door is always open! Vistiors are more than welcome to come along to the life enrichment programme of activities and join their loved one as they participate too! Please do talk to the Activities Coordinators if wishing to join in on excursions on the home Mini Bus and they will be happy to discuss this further.

Parking

  • Parking is widely available at the home.

Barchester Melbourn Springs Care Home Reviews (89)

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9.8

Barchester Melbourn Springs Care Home has a Review Score of 9.8 (9.810) out of 10, based on 37 reviews in the last 2 years. Over all time Barchester Melbourn Springs Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Joanna B (Daughter of Resident) published on 28 March 2022 Submitted via Website
Overall Experience
My father, who had dementia, had to go into care suddenly when my mother had an accident and could not look after him whilst she was recovering. I had already identified Melbourn Springs as a good option in case we ever needed it, and so we were able to arrange care quickly with people I had already met.
My father was beautifully looked after during his stay, which included Christmas and a period of increased Covid prevention measures. He thoroughly enjoyed the company, food, activities and care, was always clean and cheerful when we visited, and we got to know some of his fellow residents as well. We know that he was properly loved and cared for by excellent staff at a very stressful time in our lives.

Sadly my father never came home again as he became acutely unwell, went to hospital and died shortly afterwards. The compassion shown to him and us during and after this time has been second to none, and the clarity of communication was exceptional. We shall forever be grateful.

Reply from Dan Amis, Deputy Manager at Barchester Melbourn Springs Care Home

Wow! This absolutely means the world to each and every one of our team here at Melbourn Springs. Thank you so, so much for your wonderful feedback and sincere words. It was an absolute delight to have your father stay with us and meet you all. You are and always will be part of our extended family at Melbourn Springs and we will be always here for you!

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Review from Thomas K (Son of Resident) published on 22 March 2022 Submitted via Website
Overall Experience

My thanks to all at Melbourn Springs for facilitating my mother’s convalescence during her four weeks of respite care. She has made a remarkable recovery and is now so much stronger in mind and body that she is looking forward to returning home.

Reply from Dan Amis, Deputy Manager at Barchester Melbourn Springs Care Home

Thank you so much for your great feedback and kind words about our staff and care that your mother received here at Melbourn Springs. We are all so pleased about her fantastic recovery and it has been a pleasure to meet you all. We are always here if you need us!

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Review from P D (Daughter of Resident) published on 17 February 2022 Submitted via Postal Card
Overall Experience

We wish to convey to everyone at Melbourn Springs our heartfelt appreciation for all you kindness and care given to mum and her family. Your wonderful team have without a doubt gone above and beyond the call of duty. You are an exceptional team and an asset to Melbourn Springs. We wholeheartedly thank you for providing such dignity to mum. Keep up your fantastic work you are all amazing.

Reply from Maria Anghelide, General Manager at Barchester Melbourn Springs Care Home

Wow! Thank you so, so much for your sincere words and amazing review about our home and the care that your mother received during her time with us. It was an absolute delight to have her stay with us and get to know your family. You will always be very much part of the Melbourn Springs extended...  

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Review from D T (Wife of Resident) published on 17 January 2022 Submitted via Postal Card
Overall Experience

My husband has had respite care several times here now and is very happy with everything. It gives me great peace of mind to know that he is so well cared for to give me the rest I need from caring full-time.

Reply from Dan Amis, Deputy Manager at Barchester Melbourn Springs Care Home

Thank you so, so much for your kind words and great review about our home and the team here. It is always a pleasure to have your husband stay with us and we look very much forward to welcoming him to Melbourn Springs again soon!

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Review from C P (Daughter of Resident) published on 14 January 2022 Submitted via Website
Overall Experience

My mother loved her week’s respite stay here. She liked her room and thought the food was excellent. More importantly, though, she couldn’t speak highly enough of her carers and indeed all the staff. She felt it had very much a family feel and has already booked in for another week. Thank you so much - a home from home.

Reply from Dan Amis, Deputy Manager at Barchester Melbourn Springs Care Home

Thank you so much for taking the time to write such an amazing review about our home and staff here at Melbourn Springs. It was an absolute pleasure to have Mum stay with us and we look very much forward to welcoming her again soon!

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Review from K D (Daughter-in-law of Resident) published on 7 January 2022 Submitted via Postal Card
Overall Experience

For a respite stay, he walked in unfit and deconditioned from being bored and lonely. He walked out 12 days later much better. When he got home he looked a bit lost, not one for any positive words he said: "They were all so friendly". He is now a resident.

Reply from Dan Amis, Deputy Manager at Barchester Melbourn Springs Care Home

Thank you so much for taking the time to leave such a fantastic review about our team, the home and the care that your Father-in-Law received during his respite stay with us. We are delighted that he has chosen to make Melbourn Springs his permanent home and very much look forward to creating more happy memories together.

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Review from Sarah C (Respite Resident) published on 26 November 2021 Submitted via Website
Overall Experience
I would like to thank the team especially the Home Service Advisor who made my mum feel very welcome.
The home was beautiful more like a show home !! than a care home.

my dad and I felt very welcome every time we visited and I would definately use the facilities again if my father needed a break from caring for my mum.

Reply from Maria Anghelide, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your fantastic review about our home and the care that your mum received. It was an absolute pleasure to have her stay with us and we are always here for you and your family any time you need. I will be sure to pass on your kind words to the team and please pass on on regards to Mum and Dad too!

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Review from Barbara D (Daughter of Resident) published on 16 November 2021 Submitted via Website
Overall Experience

Melbourn Springs is exemplary in all respects. The staff are amazing – professional and friendly and the home is well managed with a high staff ratio providing excellent standards and quality interaction with residents. The staff clearly work as a team and the place emits positivity. This was evident right from my initial contact with their outstanding Homes Services Advisor. The home offers a varied and engaging activities programme ranging from a visiting Banjo man to picking homegrown cherry tomatoes from the garden. In addition, the food is superb, and the home is beautifully furnished with modern coordinated decor and floor to ceiling windows. This is a lovely feature and brings the outside in. Most of all Mum was happy and well cared for at Melbourn Springs and they made her feel truly special. I highly recommend Melbourn Springs Care Home.

Reply from Maria Anghelide, General Manager at Barchester Melbourn Springs Care Home

Thank you so, so, much for your outstanding review about Melbourn Springs and the care that your Mum received. It was an absolute pleasure to welcome Mum and all of your family to our home. I will be sure to pass on your kind words to all of the team and thank you once again for taking the time to do this - it really does mean the world to all of us!

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Review from S W (Daughter of Resident) published on 9 November 2021 Submitted via Postal Card
Overall Experience
Cannot find fault with anything. Superb care, staff very kind, beautiful clean decor and excellent food.

Although my dad was only here for a 1-week respite, I would not hesitate if he required full-time care for him to return to Melbourn Springs.

Reply from Maria Anghelide, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your fantastic review about our home and the care that your Dad received. It was an absolute pleasure to have him stay with us and your kind words and feedback really do mean a lot to us all. Look forward to welcoming him again soon and thank you so much again for your great review about Melbourn Springs.

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Review from M L (Daughter of Resident) published on 2 November 2021 Submitted via Postal Card
Overall Experience

We found the staff at Melbourn Springs very kind and helpful. Nothing was too much trouble. The standard of care was excellent and even though my father was there for a respite stay we would have no hesitation in recommending the home for a long term resident.

Reply from Dan Amis, Home Services Advisor at Barchester Melbourn Springs Care Home

Wow! Thank you so, so much for your fantastic review about Melbourn Springs and our team. It was an absolute pleasure to have your father stay with us and I will be sure to share your feedback with our team. This really means a lot to all of us and we look forward to welcoming you to Melbourn Springs again soon!

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Review from S J (Friend of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience
The resident has lived independently all of her recent years she lived with her mother until she married when in her forties. Her husband died approximately 30 years ago. She had a fall in April of this year which she has largely recovered from and has settled beautifully into life and the care at Melbourn Springs.

The Home Service Advisor and the care staff have looked after her beautifully and we are also made to feel very welcome when we visit. The only problem is that the staff are constantly changing.

Reply from Dan Amis, Home Services Advisor at Barchester Melbourn Springs Care Home

Thank you so much for your fantastic feedback about Melbourn Springs Care Home. I will be sure to pass on your kind words to our team who really do appreciate you taking the time to do this. Rest assured, we do have a consistent home team in place and also the good news is that other staff are returning too!

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Review from T S (Resident / Service User) published on 21 September 2021 Submitted via Postal Card
Overall Experience

We found the welcome as we arrived to take up residence to be a little overwhelming but very pleasant. The rooms are very comfortable and airy.

Reply from Dan Amis, Home Services Advisor at Barchester Melbourn Springs Care Home

Thank you so much for your kind words and great feedback upon moving into Melbourn Springs. Of course, we fully understand how daunting the transition can be moving from your own home. Rest assured, all of the team are on hand to ensure that you settle as quickly as possible and if there is...  

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Review from Wendy A (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card
Overall Experience

All the management and care team were fantastic great communication throughout mum's stay, even more so through rough times during the pandemic, nothing was too much trouble. They worked wonders with mum, a beautiful home it's just a pity mum was not in there long enough to enjoy it to the full extent.

Reply from Karen Allen, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for taking the time to do this, for your kind words and fantastic feedback. We are delighted to hear this and I will certainly share it with the team. It was an absolute pleasure to have your mum stay with us and we are so pleased that we could help her and your family. Thank you again for this super review - it really does mean so much!

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Review from Rosalind M (Daughter of Resident) published on 11 May 2021 Submitted via Website
Overall Experience
I would like to express my heartfelt thanks for the lifting of regulations, which allowed me to be with my 93-year-old father, after many months of separation. The lateral flow test was efficient and swiftly undertaken by a nurse, who explained well what I had to do. I was able to enter my father's room, hold his hand and witness the smile that spread across his face as he gripped my hand tightly.
Then next came an outdoor visit, on a sunny terrace beside raised beds newly planted with violas/pansies. The male carer who gently persuaded my father to leave his room via the convenient french doors that lead directly to the gardens then offered us Earl Grey (a nice personal touch, he remembers our preferences!). My Easter visit included Dad's ever-cheerful carer enthusing as together we created an Easter egg "tree". She'd been the Activities Co-ordinator.

A management decision to lift the restricted limit of 30 minutes allowed us all Tuesday afternoon together with yummy homemade cakes thanks to catering.

Reply from Karen Allen, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your lovely feedback and kind words about your experience here at Melbourn Springs. I will be sure to share this with the team here and thank you once again for all of your support and for taking the time to do this - we really do appreciate it!

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Review from M B (Nephew of Resident) published on 20 April 2021 Submitted via Website
Overall Experience

I have been extremely impressed with the facilities and care provided by the team at Melbourn Springs Care Home. My Aunt always comments about the delicious food available and how great the staff are too. It really is so reassuring to know that she is very well looked after and is even joining in all the activities too! Highly recommend!

Reply from Karen Allen, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for taking the time to leave such a great review about Melbourn Springs. It is an absolute pleasure to have your Aunt here with us and your kind words and super feedback really mean a lot to us all - I will be sure to share with the team!

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Review from B J (Resident / Service User) published on 21 January 2021 Submitted via Postal Card
Overall Experience

I enjoyed my stay in this home - excellent staff to help at all times - well organised, and if I need further help I will always ask if I may come back to stay. Organising staff are always available to listen and help.

Reply from Karen Allen, General Manager at Barchester Melbourn Springs Care Home

Thank you for your lovely review B J. We are glad you enjoyed your stay with us and take on board your comments for your future stays with us.

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Review from Andrew T (Nephew of Resident) published on 18 December 2020 Submitted via Postal Card
Overall Experience

After taking my aunt in for a trial period of 4 weeks even during covid restrictions, there was never any doubt this was the right place for her. The staff are fantastic and have supported my aunt. They keep my brother and I well informed and all of them are extremely helpful, friendly and understanding. A first-rate care home, made by the staff.

Reply from Karen Allen, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your great review Andrew and kind feedback about Melbourn Springs - it really is appreciated by all of the team at the home. Karen Allen, General Manager.

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Review from P B (Son of Resident) published on 14 October 2020 Submitted via Postal Card
Overall Experience

Considering the difficult circumstances at present, I think the staff are doing a good job.

Reply from Dan Amis, Home Services Advisor at Barchester Melbourn Springs Care Home
Thank you so much for your great feedback and kind words about our staff at Melbourn Springs.

It was a pleasure to look after your relative and the whole team and other residents look forward to welcoming them again at Melbourn Springs soon.

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Review from R T (Resident / Service User) published on 2 October 2020 Submitted via Postal Card
Overall Experience

The whole experience was excellent. I got on well with the staff and felt very well cared for. I enjoyed the food and the people's company. I would be very happy to stay there again to give my wife a break.

Reply from Dan Amis, Home Services Advisor at Barchester Melbourn Springs Care Home

Thank you so much for your amazing review of Melbourn Springs, our staff, food and the care that you received. We very much look forward to welcoming you again soon at our home for a respite break and thank you once again for your lovely feedback.

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Review from M C (Resident / Service User) published on 21 September 2020 Submitted via Postal Card
Overall Experience

This place is very good.

Reply from Karen Allen, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your great review and kind feedback about Melbourn Springs - it really is appreciated by all of the team at the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (110) & Events (2)

News
  • 01 Sep 2026

    We recently enjoyed a nostalgic journey back in time during a visit to the Imperial War Museum Duxford and what a fantastic day we had! We took our mini bus...

  • 21 Aug 2026

    Recently we were treated to a wonderful visit from Mariah, who brought along her cotton candy machine for our residents to enjoy! The room was soon filled with the delicious...

  • 13 Aug 2026

    We recently went on an exciting trip to Kings Ride Stables. A renowned stable that receives high praise for their long-standing presence and dedication to their craft. Seeing our residents...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Melbourn Springs Care Home.

Meet the Team (12)

Vimu Welisarage
Vimu WelisarageJob Title:Registered General ManagerJoined: 2020

Hello, my name is Vimu, and I am the Registered General Manager at Melbourn Springs.

I joined Barchester in May 2020 when I was a student at the University of South Wales. I worked at Bryn Ivor Lodge in Cardiff whilst I was studying for an MSC in Management. After I had graduated in September 2023, I transferred to Melbourn Springs.

I am really passionate about providing quality care and making sure that our residents have the best possible life here at Melbourn Springs.

Nevin Pallikkunnath
Nevin PallikkunnathJob Title:Deputy ManagerJoined: 2020

Hello, my name is Nevin, and I am the Deputy Manager at Melbourn Springs Care Home.

I began my journey with Barchester in 2020 and have been proud to grow within the company. Providing high-quality care and ensuring our residents’ happiness and well-being has always been at the heart of what I do. Supporting residents with their daily routines brings me great satisfaction, and I truly value the time spent listening to their life stories.

Alongside our dedicated team, I strive to create a warm, supportive environment where everyone feels valued, respected, and cared for like family.

Lesley Livings
Lesley LivingsJob Title:Business AdministratorJoined: 2022

Hello, my name is Lesley and I am the Administration Manager at Melbourn Springs.

I joined Barchester in 2022, and I am here to assist with all aspects attached to the administration of the home.

I have previous experience working in this role and always enjoyed working closely with people and supporting the residents, their families and friends, the staff and members of the public. If there is anything that I can do to help, please do not hesitate to ask. I look forward to meeting you and welcoming you to Melbourn Springs very soon.

Uvaraj Nachimuthu
Uvaraj NachimuthuJob Title:Head ChefJoined: 2023

My name is Uvaraj Nachimuthu, but everyone calls me Raj, and I am proud to be the Head Chef at Melbourn Springs Care Home. I first joined Melbourn Springs two years ago as a Kitchen Assistant, and through hard work and passion for cooking, I’ve grown into my current role.

Cooking has always been my love, and I am dedicated to providing our residents with high-quality, nutritious, and delicious meals every day. Seeing the smiles on their faces when they enjoy the food is the most rewarding part of my job.

At Melbourn Springs, food is more than just a meal—it’s about care, comfort, and community

Rob Northover
Rob NorthoverJob Title:Head of MaintenanceJoined: 2020

Hello, my name is Rob and I am the Head of Maintenance here at Melbourn Springs.

Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.

I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Melbourn Springs their home.

If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.

Anne Gardiner
Anne GardinerJob Title:Activities LeadJoined: 2024

Hello. My name is Anne and I am the Activities Lead here at Melbourn Springs.

Alison Goodwin
Alison GoodwinJob Title:Head of HousekeepingJoined: 2020

Hello, my name is Alison and I am the Head of Housekeeping here at Melbourn Springs.

I started my career with Barchester when Melbourn Springs first opened in 2020 and have progressed to Head of Housekeeping. I pride myself on leading a team to keep our lovely home looking clean and sparkly every day.

The highlight of my day is always speaking to residents about their lives and also keeping them updated on my allotment.

Laura Wallace
Laura WallaceJob Title:Team LeaderJoined: 2020

Hello, my name is Laura and I am a Team Leader here at Melbourn Springs.

I joined Barchester in 2020 and have been so impressed by the outstanding training and support that the company provide for their staff.

I really enjoy getting to know our residents and making sure that they are always well cared for to enable them to settle comfortably in their new home - making every day they spend with us the best it possibly can be.

Rebecca Isle
Rebecca IsleJob Title:Team LeaderJoined: 2023

Hello, my name is Rebecca and I am a Team Leader here at Melbourn Springs. I joined Barchester at the end of 2023. I started my career in caring for the elderly many years ago and always enjoy spending time with our residents and like to ensure they receive the highest quality of care. I aim to make Melbourn Springs a home away from home for our residents and to help support them with their daily routines.

Eddy Odai
Eddy OdaiJob Title:Team LeaderJoined: 2024

Hello, my name is Eddy and I am a Team Leader at Melbourn Springs.

I have been with the company since permanently since August 2024 having previously been working at a bank member of staff.

My ultimate goal at Melbourn Springs is to ensure that every resident gets the most out of every day and I strive to ensure that I am doing all I can do every day for the benefit of the residents.

Andrew Gowan
Andrew GowanJob Title:Senior Care AssistantJoined: 2021

Hello, my name is Andrew and I am a Senior Care Assistant here at Melbourn Springs.

I have worked in the care of elderly people for many years now and joined Barchester in 2021.

Melbourn Springs is unlike any other place that I have worked previously and the standards and training are absolutely exceptional. I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

Astra Brace-Day
Astra Brace-DayJob Title:Home Services AdvisorJoined: 2026

Hello my name is Astra Brace-Day and I am the Home Services Advisor here at Melbourn Springs.

With over 10 years experience in the care sector, I bring with me a wealth of knowledge and experience.

I understand that choosing the right home for yourself or a loved one is a significant decision. It is my pleasure to guide and support you through the enquiry to admission process. As Home Services Advisor I will create community links embedding our home in our community.

I am proud to be part of the Melbourn Springs team.

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