
The dining room always looks inviting and the food is of a very high standard.Leah G(Daughter of Resident/Service User)

We know that he was properly loved and cared for by excellent staff at a very stressful timeJoanna B(Daughter of Resident/Service User)


The dining room always looks inviting and the food is of a very high standard.Leah G(Daughter of Resident/Service User)

We know that he was properly loved and cared for by excellent staff at a very stressful timeJoanna B(Daughter of Resident/Service User)


Melbourn Springs Care Home offers residential care, dementia care and pre-bookable respite stays.
Committed, friendly and dedicated staff members provide high-quality residential care for older people who benefit from additional care and support in a warm and friendly environment.
The Memory Lane dementia care community at Melbourn Springs incorporates person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such...
Care Provided by Barchester Melbourn Springs Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Melbourn Springs Care Home for full pricing details and T&Cs.
Contact Barchester Melbourn Springs Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Vimukthika Welisarage (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Please feel free to visit Melbourn Springs at any time - the door is always open! Vistiors are more than welcome to come along to the life enrichment programme of activities and join their loved one as they participate too! Please do talk to the Activities Coordinators if wishing to join in on excursions on the home Mini Bus and they will be happy to discuss this further.
Parking
- Parking is widely available at the home.
Barchester Melbourn Springs Care Home Reviews (89)
Barchester Melbourn Springs Care Home has a Review Score of 9.8 (9.810) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Melbourn Springs Care Home has 89 reviews.
My mother-in-law moved in a few months ago. She is well looked after, the carers are very friendly and care deeply about the residents. Any request I make is acted upon quickly. My feedback is heard if something needs to change. The environment is lovely and the food is very nice.
Barchester Melbourn Springs Care Home is amazing. My mum is so happy and tells me all the time. The care and kindness is second to none. It feels like a well-looked-after home, not a care home. My mum’s room is lovely. Nicer than her room in her flat. Happy Mum, happy us!
My mother has been in Barchester Melbourn Springs Care Home for about one year. We expected it to take time for her to settle in, having previously lived independently for over twenty years, but she felt at home almost straight away. It is not only a very safe and comfortable place but the care provided has been excellent.
Lunch - as a person who generally loves fish - Friday fish has been meagre portions, and described by mum as “the worst fish I’ve ever eaten.” Very little or no fresh vegetables, eg on Sunday just a few carrots, no fresh green vegetables. Insufficient meat. Evening meal, soup - generally okay, Fresh home-baked bread listed on the menu is not available.
Sandwiches - poor quality bread, no salad or coleslaw to go with it. Mum is used to having salad every day.
On the day she chose cheese and biscuits she was given 2 crackers and when asked for more was told there may not be enough! Eventually, she was given 2 more.
Fruit salad is often listed but not always available.
The dining room looks appealing, and the menu looks attractive, but what’s delivered does not match.
Thank you for taking the time to leave us your review. We understand that recently your mum has had a meeting with the management team to discuss the comments you have raised here. We note that your mum is now enjoying larger portions now that this has been brought to our attention, and have...
My great-nan lives in memory lane and the care is amazing. A particular care assistant and my great-nan get on very well and they are very friendly and caring. My great-nan always looks much happier and better when they are in work.
It is excellent that the activities are catered to those both with and without dementia.
The facility itself is great.
They treat both residents and visitors with dignity and respect.
Barchester Melbourn Springs Care Home is a beautiful home, luxuriously decorated and furnished. When Mum moved there in 2020, she didn't need much personal care and all was well. However, when Mum's dementia worsened, she moved to Memory Lane and I saw a decline in the standard of her personal care (unwashed face, long dirty fingernails). The carers are caring, friendly and hardworking but I don't think there are enough to provide high-quality care to residents with dementia. After a hospital stay, the management refused to take Mum back, saying she must transfer to a nursing care home. Several other experienced health professionals disagreed - but still Mum couldn't return. I think there was another reason for this. Mum is now in another residential home where she's put on 9lbs (more time to eat meals), personal cleanliness is better and no infections. Melbourn Springs' activities, entertainment and food are wonderful but if your loved ones need a lot of personal care it may not be the best place for them.
Thanks for taking the time to leave a review and for your positive comments regarding the activities and dining in the home. We’re sorry that you had concerns regarding your mother as her dementia journey progressed and can see that you received a response from our senior general manager in October...
His family and dog attended the Christmas dinner which made my mum's day.
We are so happy you enjoyed your visit and thank you for taking the time to share your positive experience here with us at Melbourn Springs. It is so heart-warming to hear that your mum had a nice cuddle from her favourite carer. Your lovely comments will be shared with my team who I am sure will appreciate your feedback.
On first impressions, Melbourn Springs looks lovely but do not be fooled. We visited twice before the respite stay, asked questions and were given lots of reassurance that they could care for my Mum. I wrote comprehensive notes to help the staff care for my Mum, I'm not even sure they were shared with the staff. She was never showered, just stripped wash (with no evidence of a flannel in the bathroom), no hair wash, they never put in her false tooth. Teeth were not cleaned. The chair in the room was not suitable, nothing was done. She went from being able to move around her own home to being left in a chair she couldn't get out of, she was extremely upset and distressed when I collected her. I am appalled at the level of care provided and we will never use again. If you are considering using this home, please get all conversations documented and ensure they can meet the needs of your family member.
Thanks for sharing your feedback again, we’re really sorry that your Mum’s short stay didn’t meet your expectations. We do hope the home’s recent response to your concerns offers some clarity and reassurance on the issues raised in this review. The team remembers your Mum fondly, she would ask for...
My mother was one of the first residents of Melbourn Springs, arriving a few weeks after it opened. The home is modern, comfortable, welcoming and appears sparkling clean. Mum is very well cared for in a safe and secure environment by staff who understand her individual requirements, doing their best to administer these to a high standard. The staff are very friendly and demonstrate an impressive range of interpersonal skills. I have always found communication with staff to be excellent, with nothing too much trouble. The catering, in my opinion, can only be described as outstanding with a good choice of quality food each day. I have, additionally, been so impressed with the wide range of activities organised for residents, should they wish to partake.
Thank you so much for your lovely review of our home. We really value your feedback and I will ensure this is fed back to all the team here at Melbourn Springs.
They attend to her every need and show more understanding and compassion than I ever expected. This is after her being rejected by another care home who gave me notice that they were unable to manage her needs. I recommend Barchester Melbourn Springs Care Home wholeheartedly.
Thank you so much for your kind words, we really appreciate you taking the time to review our home. How lovely to know we are thought of so highly.
The level of care to date has been outstanding and my mother-in-law’s life has been enhanced since becoming part of the ‘Melbourn Springs family.’
Every department plays its part in making Melbourn Springs what it is. Such a happy caring safe and special home from home.
It is so reassuring to have such a wonderful team looking after my mother-in-law especially so now as health issues have become more complex.
My father was a respite resident a couple of times at Melbourn Springs. On both occasions, arrangements needed to be made at short notice due to bouts of ill health of my mother. This was handled with great efficiency by the home allowing my father to take up residency quickly and providing flexibility to extend his stay as needed. The staff and facilities are excellent and always accommodating. Knowing my father would be well looked after and in a safe environment was a great relief and helped minimise any additional stress, particularly for my mother, allowing her to focus on her recovery. Even though my father suffered from dementia, on his second visit he recognised the home and was happy to be back- a testament in itself!
Thank you for your kind review. We are glad they enjoyed their stay at Melbourn Springs Care Home. I will ensure your feedback is shared with all our team.
The entire staff, including management, carers, housekeeping, catering, groundsmen, reception and, of course, the indefatigable activity leaders are a wonderful mix of kindness, fun and professionalism and I have no worries whatsoever about her care or her day-to-day needs.
The food is wonderful, the activities frequent, diverse and entertaining and Mum, who has dementia, loves the sociability, variety and companionship of her life there.
Families are welcome to visit and kept up to date constantly and every time I visit, the atmosphere is happy, fun and relaxed.
We couldn’t have chosen a better place for Mum and her smiles and laughter tell me all I need to know!
Thank you to everyone for your care and kindness to Mum.
What a fantastic review and lovely feedback - thank you, Sue! We are glad Mum enjoys the activities at the home and this is reflected in her smiles. Once again thank you for your kind feedback and I will share your wonderful words with all the team.
My father has been a resident for three months and I can't speak highly enough of Melbourn Springs Care Home. The staff especially are all amazing and continuously go the extra mile. Nothing is too much trouble. The home is beautifully decorated, and wonderfully equipped and there is always something going on. The dining room always looks inviting and the food is of a very high standard. Melbourn Springs Care Home is the 5* luxury care home. Thank you for all that you do.
Thank you so much for your outstanding review of Melbourn Springs. We are delighted and it is a pleasure to have Dad stay with us. I will be sure to pass on your kind words to all of the team and thank you once again for taking the time to do this - it really does mean the world to all of us!
His privacy was always maintained in a beautiful way, and I felt cared for when I visited him every day.
Unfortunately, my husband has passed away, but I have no hesitation in recommending your care home to anyone. Thank you.
Thank you so much for your wonderful feedback and kind words about our staff and the care that your husband received here at Melbourn Springs. Our thoughts are with your family, and we are here if you need us. Thank you.
Very kind, caring and professional.
Thank you very much for taking the time to leave a lovely review about our home, our team and your experience at Melbourn Springs. It was an absolute pleasure to have you stay with us and we hope to see you again very soon!
The home has been incredibly helpful. It was quite traumatic for me to move Mum into care and to move her across the country but the staff was so supportive. Mum is settling in really nicely and seems happy now.
Thank you so much for taking the time to leave such fantastic feedback about our home. It has been an absolute pleasure to welcome your Mum to Melbourn Springs, and we are delighted to hear how happy Mum and your whole family are with the care our staff provide and Mum's new home. Thank you so, so much!
Superb respite care for my mother. Nothing is too much trouble, and all are delivered with a smile and attention to detail. Beautiful room onto the garden, clean and homely. Nothing to fault!
Thank you so much for taking the time to leave such a great review about your experience at Melbourn Springs. It was an absolute pleasure to have your relative stay with us, and all of the team look very much forward to welcoming her again very soon!
My wife had two weeks of respite care at Melbourn Springs, and we were both very happy with the care received. Once she had settled in, she was comfortable and happy, and the staff were all excellent.
We are all absolutely thrilled to hear that your wife enjoyed her respite stay with us and cannot wait to welcome her to Melbourn Springs again soon! Thank you so much for your lovely review - it really does mean so much to all of the team here at the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (110) & Events (2)
- 01 Sep 2026
We recently enjoyed a nostalgic journey back in time during a visit to the Imperial War Museum Duxford and what a fantastic day we had! We took our mini bus...
- 21 Aug 2026
Recently we were treated to a wonderful visit from Mariah, who brought along her cotton candy machine for our residents to enjoy! The room was soon filled with the delicious...
- 13 Aug 2026
We recently went on an exciting trip to Kings Ride Stables. A renowned stable that receives high praise for their long-standing presence and dedication to their craft. Seeing our residents...
- 01 Sep 2026Organiser: Barchester Melbourn Springs Care Home
- 05 Sep 2026Organiser: Barchester Melbourn Springs Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Melbourn Springs Care Home.
Meet the Team (12)

Hello, my name is Vimu, and I am the Registered General Manager at Melbourn Springs.
I joined Barchester in May 2020 when I was a student at the University of South Wales. I worked at Bryn Ivor Lodge in Cardiff whilst I was studying for an MSC in Management. After I had graduated in September 2023, I transferred to Melbourn Springs.
I am really passionate about providing quality care and making sure that our residents have the best possible life here at Melbourn Springs.

Hello, my name is Nevin, and I am the Deputy Manager at Melbourn Springs Care Home.
I began my journey with Barchester in 2020 and have been proud to grow within the company. Providing high-quality care and ensuring our residents’ happiness and well-being has always been at the heart of what I do. Supporting residents with their daily routines brings me great satisfaction, and I truly value the time spent listening to their life stories.
Alongside our dedicated team, I strive to create a warm, supportive environment where everyone feels valued, respected, and cared for like family.

Hello, my name is Lesley and I am the Administration Manager at Melbourn Springs.
I joined Barchester in 2022, and I am here to assist with all aspects attached to the administration of the home.
I have previous experience working in this role and always enjoyed working closely with people and supporting the residents, their families and friends, the staff and members of the public. If there is anything that I can do to help, please do not hesitate to ask. I look forward to meeting you and welcoming you to Melbourn Springs very soon.

My name is Uvaraj Nachimuthu, but everyone calls me Raj, and I am proud to be the Head Chef at Melbourn Springs Care Home. I first joined Melbourn Springs two years ago as a Kitchen Assistant, and through hard work and passion for cooking, I’ve grown into my current role.
Cooking has always been my love, and I am dedicated to providing our residents with high-quality, nutritious, and delicious meals every day. Seeing the smiles on their faces when they enjoy the food is the most rewarding part of my job.
At Melbourn Springs, food is more than just a meal—it’s about care, comfort, and community

Hello, my name is Rob and I am the Head of Maintenance here at Melbourn Springs.
Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.
I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Melbourn Springs their home.
If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.

Hello. My name is Anne and I am the Activities Lead here at Melbourn Springs.

Hello, my name is Alison and I am the Head of Housekeeping here at Melbourn Springs.
I started my career with Barchester when Melbourn Springs first opened in 2020 and have progressed to Head of Housekeeping. I pride myself on leading a team to keep our lovely home looking clean and sparkly every day.
The highlight of my day is always speaking to residents about their lives and also keeping them updated on my allotment.

Hello, my name is Laura and I am a Team Leader here at Melbourn Springs.
I joined Barchester in 2020 and have been so impressed by the outstanding training and support that the company provide for their staff.
I really enjoy getting to know our residents and making sure that they are always well cared for to enable them to settle comfortably in their new home - making every day they spend with us the best it possibly can be.

Hello, my name is Rebecca and I am a Team Leader here at Melbourn Springs. I joined Barchester at the end of 2023. I started my career in caring for the elderly many years ago and always enjoy spending time with our residents and like to ensure they receive the highest quality of care. I aim to make Melbourn Springs a home away from home for our residents and to help support them with their daily routines.

Hello, my name is Eddy and I am a Team Leader at Melbourn Springs.
I have been with the company since permanently since August 2024 having previously been working at a bank member of staff.
My ultimate goal at Melbourn Springs is to ensure that every resident gets the most out of every day and I strive to ensure that I am doing all I can do every day for the benefit of the residents.

Hello, my name is Andrew and I am a Senior Care Assistant here at Melbourn Springs.
I have worked in the care of elderly people for many years now and joined Barchester in 2021.
Melbourn Springs is unlike any other place that I have worked previously and the standards and training are absolutely exceptional. I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

Hello my name is Astra Brace-Day and I am the Home Services Advisor here at Melbourn Springs.
With over 10 years experience in the care sector, I bring with me a wealth of knowledge and experience.
I understand that choosing the right home for yourself or a loved one is a significant decision. It is my pleasure to guide and support you through the enquiry to admission process. As Home Services Advisor I will create community links embedding our home in our community.
I am proud to be part of the Melbourn Springs team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Melbourn Springs Care Home to verify any information. View our terms and conditions. Barchester Melbourn Springs Care Home has an Enhanced Service -more info.