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- Poets Mews Care Home - Avery Healthcare







A purpose-built and carefully designed setting, Poets Mews Clevedon delivers personalised residential, respite and dementia care in a welcoming setting based in Somerset. The care home welcomes couples or companions to continue their care journey together.
The care home community exudes vibrancy and compassion, fostering an atmosphere of mutual support that is established and maintained by staff and residents. The meticulous staff selection significantly contributes to the inclusive care provided...
A purpose-built and carefully designed setting, Poets Mews Clevedon delivers personalised residential, respite and dementia care in a welcoming setting based in Somerset. The care home welcomes couples or companions to continue their care journey together.
The care home community exudes vibrancy and compassion, fostering an atmosphere of mutual support that is established and maintained by staff and residents. The meticulous staff selection significantly contributes to the inclusive care provided at the North Somerset care home.
Poets Mews Care Home has earned a regional reputation for excellence following the successful community-focused formula akin to the sister homes in Bristol and Weston-Super-Mare. Adopting an individual life story approach to dementia care has been a cornerstone of the home's success, providing in-depth insights into operational ethos.
Maintaining balance and promoting a healthy level of well-being is a strong focus. The robust outreach ethos ensures active engagement with the broader local community, with residents frequently seen exploring the Clevedon area and landmarks in beautiful North Somerset. The home features a hair salon, therapy suite, cinema room, café and library.
Local schools, clubs, and societies are warmly welcomed at Poets Mews Care Home. This practice has firmly positioned Avery's other homes at the heart of their communities, earning Avery Health Investor Residential Care Provider of the Year 2020.
To learn more about Poets Mews Clevedon, you can contact the team or schedule a visit. The Facebook page also provides details of all the latest things going on.
Care Provided by Poets Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Poets Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Poets Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Julie Bees (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Open 24 hours, no set visiting times.
Parking
- Free off street parking available
Poets Mews Care Home - Avery Healthcare Reviews (64)
Poets Mews Care Home - Avery Healthcare has a Review Score of 9.7 (9.709) out of 10, based on 24 reviews in the last 2 years.
Over all time Poets Mews Care Home - Avery Healthcare has 64 reviews.
My elderly Mum has been at the care home for 10 months now. She was so reluctant at first and we had a few months of difficulties settling in as well as illness. However, she now voices to me how she enjoys living in Poets Mews and realises why she needs to be there. She is so much happier in...
My elderly Mum has been at the care home for 10 months now. She was so reluctant at first and we had a few months of difficulties settling in as well as illness. However, she now voices to me how she enjoys living in Poets Mews and realises why she needs to be there. She is so much happier in herself. She has made friends with other residents. She has lost friends there too but the staff have looked after her during those difficult times and we are grateful for that. We are always greeted by the staff with a smile even if the home are having a difficult day. The carers are fantastic and we feel reassured that Mum is in a good place. We couldn't fault it. Thank you from the bottom of our hearts
Thank you so much for your wonderful review. It's our absolute honour to be here to support your Mum.
I cant thank the staff enough for their very kind and professional care of Pat.
It is excellent and I am very...
I cant thank the staff enough for their very kind and professional care of Pat.
It is excellent and I am very much appreciative of this.
They are so friendly & kind and considerate of all of her needs. Thankyou Poets Mews!
Thank you for sharing such heartfelt feedback. We're delighted to hear how well your mother-in-law is settling in and that the positive change in her wellbeing has been so remarkable. It means a great deal to know she feels happier, calmer and healthier. The team at Poets Mews will be truly touched by your kind words and appreciation for their friendly, professional care.
I would like to say first visit to see Anne and my first impression is how lovely it is here. Such friendly, kind staff. Catering is great and we are currently enhoying the wonderful gardens with tea and cake. I have not seen Anne so settled in such a long time - thank you.
I would like to say first visit to see Anne and my first impression is how lovely it is here. Such friendly, kind staff. Catering is great and we are currently enhoying the wonderful gardens with tea and cake. I have not seen Anne so settled in such a long time - thank you.
Thank you so much for leaving us such a lovely review. I will share this with the team.
Mum received wonderful care at Poets mews, every member of staff, in all roles were kind, respectful, caring and professional. As a family, right down to Great Grandchildren, we were welcomed and supported. The Great Grandchildren nicknamed Poets Mews 'Nanas Hotel'. Mum's every need was attended to...
Mum received wonderful care at Poets mews, every member of staff, in all roles were kind, respectful, caring and professional. As a family, right down to Great Grandchildren, we were welcomed and supported. The Great Grandchildren nicknamed Poets Mews 'Nanas Hotel'. Mum's every need was attended to and more with activities and entertainment. Thank you Poets Mews
Thank you for your lovely review. We will share this with the staff team.
Poets Mews is a truly lovely care home. We were really impressed from the first time we looked around. Mum is well looked after by the friendly, attentive staff. It's a huge help to us to know she is happy in this safe and calm environment. The home puts on lots of entertainment and activities for...
Poets Mews is a truly lovely care home. We were really impressed from the first time we looked around. Mum is well looked after by the friendly, attentive staff. It's a huge help to us to know she is happy in this safe and calm environment. The home puts on lots of entertainment and activities for the residents. A really great place!
Thank you for taking the time to leave us such a positive review. It will be shared with the whole staff team who will all really appreciate your feedback.
We were so lucky to have mum stay for 2 weeks respite and from our initial show round until the day she came home we had first class service. Every member of staff (reception, admin,...
We were so lucky to have mum stay for 2 weeks respite and from our initial show round until the day she came home we had first class service. Every member of staff (reception, admin, carers, kitchen, house keeping, activities & entertainment) treated mum with care, respect and dignity making her stay easy for us. We knew she was in exceptional hands so did not worry about her.
We also were treated the same on every visit, nothing was too much trouble and visiting was made easy for us.
The facilities are first class and mum felt like she was on holiday in a 5* hotel. So many spaces to break out into on a visit with refreshments always available. The rooms are bright and spacious with plenty of room for personal belongings to make it feel like home.
Daily activities kept mum busy and entertained. Lovely gardens too.
This is an exceptional home and would be my first choice
Thank you so much for writing us such a wonderful review, it is so lovely to receive this and to be able to share it with our amazing staff team. It was a pleasure to support your Mum throughout her stay with us. Thank you again for your kind words.
Needed to place mother in law in Poets Mews for 2 weeks respite care. From the initial call, having a walk round of the home right through to settling her in, I cannot praise the staff highly enough. Nothing was too much trouble. The home is clean, tidy and as good as any 5 star hotel I've stayed...
Needed to place mother in law in Poets Mews for 2 weeks respite care. From the initial call, having a walk round of the home right through to settling her in, I cannot praise the staff highly enough. Nothing was too much trouble. The home is clean, tidy and as good as any 5 star hotel I've stayed in.
However, the best part of the whole process was the staff. They treated her, and us, with dignity, kindness and above all caring. Thank you so much for looking after her.
Thank you so much for such a wonderful review. I will share this with the staff team. It was a pleasure supporting your mother in law.
Everything just excellent.
Everything just excellent.
Dear Jill, thank you so much for taking the time to complete such a positive review for us. It was a pleasure to have you staying with us at Poets Mews. We hope to see you again soon. Your feedback will be shared with the staff team.
Mum has been at Poets Mews for a few months now. When she arrived she was very reluctant to be there. Since then she has, unfortunately, had several stays in hospital. I cannot fault the staff for their attentiveness and care in getting Mum the help she needed every time she needed to go into...
Mum has been at Poets Mews for a few months now. When she arrived she was very reluctant to be there. Since then she has, unfortunately, had several stays in hospital. I cannot fault the staff for their attentiveness and care in getting Mum the help she needed every time she needed to go into hospital. Absolutely fantastic and made us, her family, feel so reassured knowing that she was in the best hands possible. Thank you. Now that Mum is back in the care home, she is much happier and knows herself that it is the best place for her to be. She is fond of several of the staff, gets involved in as many of the great activities as she can, loves having her hair done by the hairdresser and enjoys going up to the cinema to see a film. She has made a few friends as well. Us as a family also feel very welcome when we visit. The staff are friendly, helpful and professional.
Thank you for your lovely feedback which we will share with the staff team. We are very happy to see Mum making friends and enjoying life at Poets Mews.
After initially enjoying his stay in the residential wing he's now in the nursing section after a long stay in hospital. The improvement in his health after that hospital stay has been great and is down to the wonderful nursing team in that...
After initially enjoying his stay in the residential wing he's now in the nursing section after a long stay in hospital. The improvement in his health after that hospital stay has been great and is down to the wonderful nursing team in that area.
We've found the management team, nursing team and all the staff so professional, kind, approachable and caring.
We wouldn't hesitate to recommend Poets Mews to anyone, be it for residential, respite, nursing or dementia care.
Keep up the great work team PM. 10/10 from us!
Thank you so much for taking the time to write such a wonderful review for us. I will share your comments with the whole team and I know they will really appreciate your kind words.
We always feel welcome and part of mum's experience.
Issues that I would like improved :
*more one to one talking and walking...
We always feel welcome and part of mum's experience.
Issues that I would like improved :
*more one to one talking and walking with mum, residents should have at least 45 mins a day when staff talk with them and walk them around to keep them mobile
*when there is an activity- remembering to get mum to it,
*more care on personal hygiene ( teeth brushing and nail cleaning in particular),
*more active watching of TV. The Lounge TV is often on pause when I visit and it should be that someone ensures that there is always something on in the TV room.
Thank you for your lovely comments and for your feedback. We have now purchased an additional TV for the main lounge and the previous TV, which is also an activity table, has now been set up as the activity table for permanent use as that.
From reception to...
From reception to personal care, senior nursing staff to management and a special mention to Jude in entertainment. You are all amazing.
Thank you so much for your lovely comments. I will share these with the whole staff team. It's our pleasure to support your Dad.
My father was lucky enough to move into Poets Mews in Sept 2025 after a fairly long illness. During the 3 months of his stay until he sadly passed away, his care was second to none. The staff were exemplary and looked after my dad as if they were family. In fact evey single member of staff was...
My father was lucky enough to move into Poets Mews in Sept 2025 after a fairly long illness. During the 3 months of his stay until he sadly passed away, his care was second to none. The staff were exemplary and looked after my dad as if they were family. In fact evey single member of staff was utterly professional and also just lovely, caring people who couldn't do enough for Dad, or us, his family. I know that my dad felt extremely at home at Poets Mews, he wanted for nothing, their attention to detail and patience was heartwarming. Towards the end, the team rallied around us and made such a sad time loving and respectful. As a family, we can't thank everyone at Poets Mews enough for their support when my dad passed away recently and for their wonderful continued care of my mom. Thank you, everyone, from the bottom of our hearts.
Thank you so much for your wonderful review. It's our privilege to have been able to care for your Dad, and for us to continue to be able to support and care for your Mum. Your kind and lovely comments have been shared with the whole team.
My mother has positively rallied since joining Poets Mews in April 2025. Staff on Mum's wing are friendly and genuinely liked by my mum. I personally appreciate how attentive staff are to Mum's needs, ensuring she is active in the mornings but can rest when she needs to as well. Very grateful to...
My mother has positively rallied since joining Poets Mews in April 2025. Staff on Mum's wing are friendly and genuinely liked by my mum. I personally appreciate how attentive staff are to Mum's needs, ensuring she is active in the mornings but can rest when she needs to as well. Very grateful to Poets Mews responding quickly to any medical needs Mum has expressed in her short time there - I would thoughourly recommend Poets Mews to any familities needing peace of mind for the care of older relatives.
Thank you so much for taking the time to write us such a lovely review. I will share your kind words with the team.
All staff very friendly and helpful.
Room and communal areas spotlessly clean.
Food really good, excellent choices.
The summer fayre was entertaining.
Only negative was being woken during the nights by a resident shouting loudly for a nurse.
All staff very friendly and helpful.
Room and communal areas spotlessly clean.
Food really good, excellent choices.
The summer fayre was entertaining.
Only negative was being woken during the nights by a resident shouting loudly for a nurse.
Thank you so much for taking the time to leave us such a positive, 5 star review. I will share this with the team who will all be very grateful for your feedback.
the start. The bedroom was lovely, the garden was beautiful and all the facilities were very well kept and clean. Overall the food was good but some days were better than others. The...
the start. The bedroom was lovely, the garden was beautiful and all the facilities were very well kept and clean. Overall the food was good but some days were better than others. The hairdresser was lovely and my mum enjoyed watching a film in the cinema room. The only negative is there was a very noisy resident on my mums floor who was shouting at night, this only happened once or twice. My mum would definitely stay here again as her overall experience was very positive. The stay helped her recuperate and improve in readiness to go home.
Thank you so much for taking the time to leave us such a lovely review, it's very much appreciated and will be shared with the team.
Always a lovely relaxed & happy atmosphere.
Always a lovely relaxed & happy atmosphere.
Thank you so much for your lovely comments which I will pass on to the team. We are very happy that your Gran feels spoilt, that's exactly how she should feel!
The building is fantastic with plenty of parking. All area's are beautifully decorated and kept immaculate.
However, the bad points are the food is often served cold, the staff seem unhappy. I asked for my father's medication to be given early evening rather than waking him past 9pm every...
The building is fantastic with plenty of parking. All area's are beautifully decorated and kept immaculate.
However, the bad points are the food is often served cold, the staff seem unhappy. I asked for my father's medication to be given early evening rather than waking him past 9pm every night.This took 3 requests before it was actioned.
My father was often left alone in his room and as he was confused about how to work the TV was left sitting staring at the walls. I asked if staff could turn the tv or dvd on and was left feeling I'd asked for too much.
Lastly my dad had a fall & taken to hospital where it transpired he'd had a urinal infection which caused dizziness. The staff told us before he was allowed back he'd need an assessment.
We were not contacted by the staff but eventually my mum found out that they had done the assessment and he'd need nursing care & he'd have to find a new nursing home as they were full. This bombshell dropped on a frail 87 yr old lady. Poor show
Thank you for taking the time to share your feedback. We're pleased to hear your positive comments about our building, dcor, and facilities, and that you found the environment well-maintained and welcoming.We always aim to provide the highest standard of care and communication, and we take all...
Thank you for taking the time to share your feedback. We're pleased to hear your positive comments about our building, dcor, and facilities, and that you found the environment well-maintained and welcoming.We always aim to provide the highest standard of care and communication, and we take all feedback seriously as part of our ongoing commitment to quality improvement. While we're disappointed to learn that certain aspects of your experience did not meet your expectations, we appreciate you highlighting these areas, as it helps inform our continued efforts to support both residents and families.If you would like to discuss any of your concerns in more detail, please don't hesitate to get in touch directly.We wish your father and your family all the very best for the future.
Very happy with mum's care. She is happy and say everyone is nice.
Very happy with mum's care. She is happy and say everyone is nice.
Thank you for taking the time to leave us such a lovely review. I will share your feedback with the team.
We visited our auntie yesterday and what a beautiful place. Very friendly and helpful staff, bright and cheery and it felt so welcoming. Our auntie's room was lovely, everything was clean and everywhere we went was spotless. All the residents we met seemed very happy and very well cared for. Our...
We visited our auntie yesterday and what a beautiful place. Very friendly and helpful staff, bright and cheery and it felt so welcoming. Our auntie's room was lovely, everything was clean and everywhere we went was spotless. All the residents we met seemed very happy and very well cared for. Our auntie had a short stay (10 days) and she seemed very settled and comfortable. A wonderful place, thank you for looking after her so well.
Thank you so much for your wonderful review, we really appreciate your feedback which has been shared with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Poets Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Poets Mews Care Home - Avery Healthcare.
Meet the Team (4)

Hi, My name is Jemma and I am the deputy manager here at Poets Mews Care Home. I started here in 2022 as a Night senior carer working my way to team leader and recently stepping into the role of deputy manager.

My name is Rafal and I am proud to say I am the Head Chef here at Poets Mews Care Home in Clevedon. I have been working in this sector for 16 years....
My name is Rafal and I am proud to say I am the Head Chef here at Poets Mews Care Home in Clevedon. I have been working in this sector for 16 years. Nutrition is important as is tempting those with a smaller appetite to eat well. I have a wealth of experience in the kitchen and look forward to bringing my passion and flare for our residents to enjoy.

Hello, my name is Charlotte, and I have been at Poets Mews since it opened in 2019. I was the sous chef until October 2023. I really enjoyed being...
Hello, my name is Charlotte, and I have been at Poets Mews since it opened in 2019. I was the sous chef until October 2023. I really enjoyed being the sous chef, but felt I needed a change, and when the opportunity came up, I joined the customer service team. I love welcoming the residents and their families and getting to spend more time getting to know everyone.

Hello, I’m Rachel a senior care assistant here at Poets Mews Care Home in Clevedon, I first came to Poets Mews as an agency carer for 6 months and...
Hello, I’m Rachel a senior care assistant here at Poets Mews Care Home in Clevedon, I first came to Poets Mews as an agency carer for 6 months and really loved all the residents, the staff and the managers. I thought to myself that I never wanted to leave Poets Mews and wanted to become a permanent member of the staff. This is when the manager gave me the role of being a Senior Care Assistant. I love my job as all the residents are so happy and very friendly and really enjoy staying here.
They enjoy all the activities which always puts a smile on my face when I see them all enjoying themselves. It’s lovely to see that we all as a team make a difference to the residents on a day-to-day basis.
Frequently Asked Questions about Poets Mews Care Home - Avery Healthcare
How much does Poets Mews Care Home - Avery Healthcare cost?
The care home lists weekly fees per person from £1,550 for residential care (respite from £1,650), from £1,650 for residential dementia care (respite from £1,750) and from £1,700 for nursing care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Poets Mews Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Poets Mews Care Home - Avery Healthcare have?
There are 80 Single Rooms.
What are the Facilities & Services at Poets Mews Care Home - Avery Healthcare?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Poets Mews Care Home - Avery Healthcare to the centre of Clevedon?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Poets Mews Care Home - Avery Healthcare to verify any information. View our terms and conditions. Poets Mews Care Home - Avery Healthcare has an Enhanced Service -what an Enhanced Service includes.