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Candlewood House

Bentley Drive, London NW2 2TD
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Overall, my review of the care home is fantastic and brilliant. Thank you for everythingM F(Relative of Resident/Service User)
Candlewood House, London
It has been a real home away from home when I most needed itR C(Respite Resident/Service User)
Candlewood House, London
Candlewood House has been an absolute joyK S(Daughter of Resident/Service User)
Candlewood House, London

Candlewood House is a luxury care home in North West London offering high-quality residential, nursing and dementia care. Located near Cricklewood and within easy reach of Golders Green, Hampstead, Finchley, Belsize Park, St John’s Wood and Maida Vale, it provides a warm and welcoming environment for residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and... 

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Care Provided by Candlewood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,900 - £2,300£2,200 - £2,600
Residential Dementia Care£1,950 - £2,500£2,340 - £2,520
Nursing Care£1,950 - £2,500£2,340 - £2,640
Nursing Dementia Care£2,000 - £2,750£2,400 - £2,640

Contact Candlewood House to confirm what's included and get a personalised quote:

Please note that these are guidelines. The final fee is based on an assessment of needs.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Tours

Onsite Tours of Candlewood HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)Please contact our friendly team and we will be delighted to arrange a tour for you of our fantastic home.
Remote Tours of Candlewood HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)Please contact our friendly team and we will be delighted to arrange a tour for you of our fantastic home.

Good to Know

Group / Owner

Person in charge

  • Rebecca Lucas (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Single Rooms with ensuite Wet Room (86)

Parking

  • Off road parking available to visitors. Also an electric car charging point for visitors.

Candlewood House Reviews (116)

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9.9

Candlewood House has a Review Score of 9.9 (9.920) out of 10, based on 61 reviews in the last 2 years. Over all time Candlewood House has 116 reviews.

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Showing 116 reviews matching selected criteria
Review from Rachael C (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card•
Overall Experience
Review from T R (Grandson of Resident) published on 31 August 2022 Submitted via Postal Card•
Overall Experience
Review from A S (Relative of Resident) published on 31 August 2022 Submitted via Postal Card•
Overall Experience
Review from Laura S (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card•
Overall Experience
Review from Maria C (Daughter of Resident) published on 17 July 2022 Submitted via Website•
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Review from Niki-Helen I (Wife of Resident) published on 5 July 2022 Submitted via Postal Card•
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Review from Meg H (Niece of Resident) published on 23 June 2022 Submitted via Postal Card•
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Review from R D (Cousin of Resident) published on 16 May 2022 Submitted via Review Postal Card•
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Review from S W (Nephew of Resident) published on 8 March 2022 Submitted via Postal Card•
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Review from Karen W (Niece of Resident) published on 16 February 2022 Submitted via Website•
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Review from C B (Daughter of Resident) published on 16 February 2022 Submitted via Postal Card•
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Review from C G (Friend of Resident) published on 9 February 2022 Submitted via Postal Card•
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Review from R M (Resident / Service User) published on 18 January 2022 Submitted via Postal Card•
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Review from Sameera B (Niece of Resident) published on 3 November 2021 Submitted via Postal Card•
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Review from Tracy C (Friend of Resident) published on 29 June 2021 Submitted via Website•
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Review from Dan W (Son of Resident) published on 12 March 2021 Submitted via Website•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

12 Bed Vacancies

Posted: 24 September 2026

Candlewood House is delighted to welcome new residents into our warm community. We invite you to call our friendly team today to book a personal tour and discuss how we can tailor our care to your unique needs.

News (25) & Events (5)

News
  • 28 Aug 2026

    This month our Dementia Café hosted a wonderful creative session in collaboration with Age UK Barnet, bringing residents and visitors from our community together to explore their creativity in a...

  • 22 Jun 2026

    We enjoyed a wonderful summer BBQ in our courtyard garden, bringing together residents, families, friends, and the whole team at Candlewood Care Home for a special afternoon. Everyone enjoyed delicious...

  • 14 May 2026

    Our nurses play a vital role each day in providing care, comfort, and support to residents and their families. We celebrate their unwavering commitment though out the year. A heartfelt...

Upcoming Events

Awards / Recognitions (15)

  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd
  • 31 Jan 2025Recipient: TLC Care Ltd

Accreditations

There are no accreditations posted yet for Candlewood House.

Meet the Team (3)

Rakhee Popat
Rakhee PopatJob Title Business Development ManagerJoined 2026
Kathlyn Raguro
Kathlyn RaguroJob Title Hotel Services ManagerJoined 2023
Kobe
Kobe Job Title Wellbeing LeadJoined 2025

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Candlewood House to verify any information. View our terms and conditions. Candlewood House has an Enhanced Service -what an Enhanced Service includes.