Please note that these are guidelines. The final fee is based on an assessment of needs.
These prices are only a guideline, please contact Candlewood House to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Provision has been made for safe and meaningful visits that meet current Covid-19 guidance.
Off road parking available to visitors. Also an electric car charging point for visitors.
Candlewood House has a Review Score of 9.9 (9.929) out of 10, based on 55 reviews in the last 2 years. Over all time Candlewood House has 84 reviews.
Review from R M (Resident) published on 18 January 2022
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Reply from Jordan Pereira, Home Manager at Candlewood House
Thank you for your review and kind words. It's been a pleasure to have you with us, wishing you the very best for your future. I hope you come back to visit your TLC family!
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Review from Sameera B (Niece of Resident) published on 3 November 2021
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Reply from Jordan Pereira, Home Manager at Candlewood House
Thank you Sameera for your lovely review and kind words. It is a pleasure for us to care for your auntie, who certainly has become part of our family here at Candlewood House.
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Review from Tracy C (Friend of Resident) published on 29 June 2021
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Reply from Thomas Gmiter, Home Manager at Candlewood House
Thank you for sharing your feedback. As we pride ourselves on our person-centred approach to care, we are so pleased to read that that you could see clear improvements in your friend's demeanour during her stay with us and that you found Candlewood House to be an excellent care home. It was such a pleasure caring for your friend and our team members still cherish the delightful sketches she did of them.
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Review from Dan W (Son of Resident) published on 12 March 2021
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Reply from Pradeep Patel, Home Manager at Candlewood House
Thank you for the positive feedback. It is a pleasure to care for such a vibrant character. It’s great to see that Dad has settled in so well and he has already formed some fantastic friendships with the team and residents at Candlewood House.
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The Review Score of 9.9 (9.929) out of 10 for Candlewood House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 55 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Candlewood House is calculated as follows: ( (601 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 636 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Candlewood House is based on 55 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 55 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Mar 2022
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Job Title: Home Manager
Joined: 2025
Meet Keerthi, the Home Manager at Candlewood. She started her journey at Candlewood House Care Home as a Business Development Manager, she brings a wealth of experience and fresh perspective from her background as an emergency physician. In her role, she focuses on fostering relationships, creating growth opportunities, and enhancing our community’s outreach. I love meeting new people and engaging in meaningful conversations. Outside of work, I’m an avid reader and writer, currently working on my second book under my pen name, @drkeerth.
Job Title: Care Services Manager
Joined: 2019
Deepak has been a valuable member of the TLC team for five years, starting his journey as a registered nurse and now serving as the Care Services Manager at Candlewood.
Before joining TLC, he accumulated six years of intensive experience working in a cardiac ICU, bringing a wealth of knowledge and specialized care to our community.
Deepak is known for his kind and warm demeanour, making him a favourite among our residents. His dedication to providing exceptional care is evident in his daily interactions and the strong relationships he builds with those he serves.
Outside of his professional life, Deepak is an avid cyclist and enjoys travelling and hiking. His love for adventure and the outdoors reflects his energetic and enthusiastic approach to life and work.
Job Title: Business Development Manager
Joined: 2023
Nishma qualified as a solicitor and practiced family law before taking a career break to live overseas and raise a family. She initially joined TLC in support office and transitioned to the Business Development Team at Candlewood in October 2024.
If you you would like to arrange a visit to the home please feel free to contact Nishma
Job Title: Customer Service Supervisor
Joined: 2021
Mariella joined Candlewood in 2021 bringing with her a wealth of experience from her previous roles at the BBC, interior design and events coordinator for weddings and conferences.
Job Title: Business Support Manager
Joined: 2025
Namita has worked for many years in visas and immigration diplomatic missions in London and wanted to make a meaningful change. Moving into the care industry felt like the right step to take a new and exciting challenge, and I am looking forward to growing in this role and making a difference in the lives of those we care for.
Outside of her professional life, Namita practices yoga and enjoys travelling.
Job Title: Well-being Lead
Joined: 2025
Kobe is a calm, creative, and forward-thinking individual with a strong background in well-being and engagement within the NHS. Before joining TLC Care as a Wellbeing Lead, he worked across an NHS trust, developing his expertise in supporting individuals and teams. With a solid foundation in sports and psychology, Kobe also brings international experience from playing football in the United States and Belgium.
He is passionate about wellbeing and takes a person-centred, psychologically informed approach. His understanding of the various factors that influence an individual's well-being allows him to adopt a truly holistic perspective in his work.
Job Title: Hotel Services Manager
Joined: 2025
Manveer brings a wealth of experience in luxury hospitality and care home services, having previously managed hotel services at Kailash Manor Care Home from September 2024 to August 2025. His career also includes leadership roles in prestigious 5-star hotels across Dubai and India, where he developed a strong foundation in service excellence and operational management.
At Candlewood House, Manveer is committed to ensuring that every aspect of hotel services — from housekeeping to dining — meets the highest standards of quality, comfort, and attention to detail. He blends world-class hospitality with a personalised, resident-focused approach, creating an environment where residents feel truly cared for and at home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Candlewood House to verify any information. View our terms and conditions. Candlewood House has an Enhanced Service - more info.