Candlewood House

Life has changed dramatically for my father since moving into Candlewood House. He is surrounded by caring, cheerful staff in a safe and beautiful environment. The design of the home lends well to socialisation, and my father has made friends. There are a varied range of activities which he enjoys. I continue to be impressed by the professional staff and the warm, caring environment.

Well Candlewood House what a wonderful place. What amazing staff. Nothing is too much trouble for any of them. My husband is still getting used to his routine but slowly he is getting used to it. I think it is an amazing place.

I would highly recommend this care home for giving exemplary care for our father's final few months. The support we received at this difficult time was first class.

From visiting Candlewood Care Home I can understand that all the residents are well looked after by the carers and staff who run the home. Everybody is happy. Everything is excellent in the care home.

The manager and her very capable team did right by our father and in the process made a big difference to the quality of the last phase of his life. Their care interventions and consideration certainly lengthened his time by several months - this sometimes involved late night and early morning calls and at one point a member of staff even came in from home to hold his hand and reassure him. The team formed relationships with him that went beyond what you might expect treating our, at times, demanding father, with respect, dignity and going out of their way to accommodate his requests. He was impressed by and liked the individuals that cared for him. Being able to have his books and pictures round him helped make the room his own. How they do this with such compassion and humor day in, day out is quite something.

My friend has cancer of the oesophagus and after 2 stints in hospital he was too weak to go home. He was referred to Candlewood House. It was perfect, lots of room in general including his own room, very easy access, friendly and at meal times it always smelled delicious. There is always a choice of hot and cold drinks and snacks for family and guests too. Due to how weak he was, my friend never took part in any of the available activities. The cancer spread too fast taking him from us too soon. As someone who worked in a home before, Candlewood House is the perfect place. I'd be happy to visit my own family here if it came to that.

All at the care home could not have done more for my brother at the end of his life. They all went above and beyond to make him feel at home and comfortable, and to treat him with compassion and respect. They also provided great support to me as his relative, and to his other visiting friends. I highly recommend this care home, not only for its staff, but also for its facilities (including a cinema room, private and communal dining areas, and daily activities for residents who wish to participate in them). Residents are treated as people who matter, with honesty, and cared for in a safe, well-maintained and friendly environment.

Very friendly, welcoming atmosphere. Care, thorough attentive and kind. There is a feeling of safety, always people to help and protect. A happy environment.

10 out of 10 and much gratitude from our family.

My father's Alzheimer's was quite advanced when he went to Candlewood House for respite care and he never really settled but this was not the fault of the staff, who made every effort to help. Carers were all kind, gentle, friendly and respectful. The food was of a high standard and the place is clean, warm and attractively furnished and decorated. Perhaps more effort could be made to alleviate boredom in the dementia patients and to cater for individual tastes - my father will happily listen to the radio for hours, but I believe he never heard one note of classical music there, only Muzak most mealtimes.

So far so good and as far as we are concerned, this is the best decision we could have made!

Never knew Candlewood existed until my friend, for whom I am next of kin, was taken there. The best place she could have been prior to her passing. They were patient, kind, reassuring and understandable. They treat others with dignity and kept us up to day every step of the way. I am happy to recommend Candlewood for others including my own family.

When one enters the house there is such a warm and welcoming atmosphere. Staff are utterly helpful and ready for multitasking. The food choice is very good. Decorating is tasteful and comfortable. Lovely activities are offered. You can always ask for support.

The whole experience was very good and I'm quite impressed by the staff. Their interaction and attention to the residents was exemplary. The fact that there was free pampering for visitors and residents was nothing like I have experienced. I would recommend this care home to anyone who asks.

It's a good place. People who are working there were pleasant and attentive.

Many thanks for the excellent birthday party you prepared for my family member. We were feeling at home, really great attention from all members of Candlewood. Food was excellent.

With my experience working in the sector for 5 years, I know what the red flags are to look for. I haven't seen anything concerning. I would recommend this home to everyone!

I have recently spent two weeks in Candlewood House recovering from a hernia operation. I am 81 years old female. It has been a truly lovely, positive experience. All the staff were caring, attentive to the many needs, creating a safe warm environment. All public places and bedrooms are beautifully and comfortably decorated and spacious. I highly recommend it for both long and short term residents. Would go back any time should the need arise.

We have been treated so well by all the staff here. Nothing is too much trouble. Every one of the staff are very capable and caring and treat us with the utmost respect. A very high standard of facilities and cleanliness throughout. Cannot fault it.

Having experienced a previous care home, I must say Candlewood House made a huge impression on me. Our friend was a resident here, he received the best possible care. He experienced friendly and caring staff, clean pleasant surroundings. He felt safe and well cared for, and was treated with the most utmost dignity. Food was excellent. I highly recommend Candlewood for anyone requiring the best possible experience for a loved one.