Candlewood House

Bentley Drive, London NW2 2TD
Review Us
9.9 84 Reviews
  • Candlewood House, London
Candlewood House is a luxury care home in North West London offering high-quality residential, nursing and dementia care. Located near Cricklewood and within easy reach of Golders Green, Hampstead, Finchley, Belsize Park, St John’s Wood and Maida Vale, it provides a warm and welcoming environment for residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

Thoughtful and tailored dementia care promotes comfort, confidence and wellbeing for those living with memory loss. Dedicated rehabilitation services support recovery after illness, injury or surgery, while care for physical disabilities helps individuals regain confidence and independence.

Designed with comfort and wellbeing in mind, Candlewood House combines exceptional care with elegant surroundings. All bedrooms are en-suite and facilities include fine dining restaurants, a café, private dining room, cinema room, retro music room, sensory room, library and an on-site hair and beauty salon. Landscaped secure gardens offer outdoor spaces to relax or spend time with loved ones, with convenient on-site parking available.

Residents benefit from a varied programme of activities and wellbeing support tailored to individual interests and abilities. Nutritious meals are freshly prepared each day to promote health and vitality.

Whether for short-term respite or a long-term home, Candlewood House offers the highest standards of care in a warm, safe and stylish environment.

Show Candlewood House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1850 – £1950
  • Self-Funded Residential Dementia Care: £1950 – £2100
  • Self-Funded Nursing Care: £1950 – £2200
  • Self-Funded Nursing Dementia Care: £2000 – £2200
  • RESPITE Self-Funded Residential Care: £2400 – £2600
  • RESPITE Self-Funded Residential Dementia Care: £2340 – £2520
  • RESPITE Self-Funded Nursing Care: £2340 – £2640
  • RESPITE Self-Funded Nursing Dementia Care: £2400 – £2640

Please note that these are guidelines. The final fee is based on an assessment of needs.

These prices are only a guideline, please contact Candlewood House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jeya Keerthi (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (86)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (86)

Visiting

  • Provision has been made for safe and meaningful visits that meet current Covid-19 guidance.

Parking

  • Off road parking available to visitors. Also an electric car charging point for visitors.

Candlewood House Reviews (84)

Total of 84, showing 41-60
9.9

Candlewood House has a Review Score of 9.9 (9.929) out of 10, based on 55 reviews in the last 2 years. Over all time Candlewood House has 84 reviews.

Overall Experience

  • 78
  • 3
  • 0
  • 0
  • 3

Date Published

84
15
34
55
29

Review from R B (Daughter of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came here for respite care following a fall and broken neck. She has been well cared for, and the staff are professional, kind, skillful, thoughtful, responsive and always have time to talk. The home feels like a happy and caring environment where people are genuinely invested in providing top-quality
care. Can't recommend highly enough!

Reply from Jeya Keerthi, Business Development Manager at Candlewood House

Thank you so much for your wonderful review. We are deeply honoured that you chose our care home for your Mum's respite care. We are dedicated to creating a happy and caring environment for every resident and knowing that you feel this way reinforces our commitment to providing top-quality care. Thank you for taking the time to share your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Niece of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, attentive, kind, and most importantly patient.
Thank you to a member of staff in particular for the great communication skills. This was very much needed.
All the staff are so special and friendly. So important!

Reply from Jeya Keerthi, Business Development Manager at Candlewood House

Thank you so much for your heartfelt review and kind words. We are delighted to hear that you find our staff attentive, kind, and patient. It is truly our privilege to care for your loved one, and your appreciation means the world to us. We strive to maintain open and supportive interactions with all our residents and their families and I will certainly pass on your gratitude to the team. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Son of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very high-quality care home. The facilities are modern and luxurious and very clean. The staff treated my Mum with kindness, patience, and respect at all times and this care ethos was extended to each of our family without hesitation. The high level of care extended to the end with her last
hours spent in such a caring, calm environment.

Reply from Jan Guerin, Home Manager at Candlewood House

Thank you for your kind words and positive feedback. It was our pleasure to have cared for your loved one and to get to know the family. Our thoughts are with you all and we wish you all the best for the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D A (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems to be happy living in Candlewood House. She is enjoying the company of the staff and how everything is so clean and tidy. I also feel this knowing Mum is in the best place possible, where she will be safe and fulfilled in her last years. Standards are high at The Candlewood and it reflects
in the prices. This is my only worry for the future. At present, I am very happy with the service that has been provided and the caring staff who look after Mum.

Reply from Xiao William, Home Manager at Candlewood House

Thank you for taking the time to write the review for us. Your kind words and observations are much appreciated and will continue to inspire the team to go above and beyond.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, the staff are very kind and supportive. The environment is very clean - the manager is diligent and gets involved in everything. Would definitely recommend it. The rooms are beautiful and the environment is 5-star. The staff communicates well with the families as the partnership.

Reply from Xiao William, Home Manager at Candlewood House

Thank you for taking the time to write the review for us. Your kind words and observations are much appreciated and will continue to inspire the team to go above and beyond.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth C (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given to my elderly mother.
All the staff are very friendly and helpful.
The home is very clean.

Reply from Xiao William, Home Manager at Candlewood House

Dear family and friend thank you for taking the time to write the review for us. Your kind words and observations are much appreciated and will continue to inspire the team immensely. Team Candlewood strives to provide the best care for all our residents and families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Suzanne S (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, all the staff, manager, nurses, care assistants, wellbeing staff, catering and housekeeping are all very approachable, kind and friendly. On the medical side I feel Mum is being looked after very well. She enjoys partaking in activities. The staff are very professional. Most of all Mum
is happy. Room is very clean.

Reply from Xiao William, Home Manager at Candlewood House

Dear family and friends thank you for taking the time to write the review for us. Your kind words and observations are much appreciated and will continue to inspire the entire team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Sister of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our brother was in Candlewood House for the last few months and received the most wonderful care. The surroundings are exceptional for a care home, but the most important thing was the compassion and kindness he received from all the staff. They went out of their way to ensure he was as comfortable
as possible, and he told us many times how much he appreciated their kind attention. Thank you for looking after him so well, and for your sympathy and kindness towards the family.

Reply from Xiao William, Home Manager at Candlewood House

Dear families and friends,
Thank you for taking the time to write the review for us. Your kind words and observations are much appreciated and will continue to inspire the team immensely. At Candlewood House, kindness and compassion are central to everything we do for every resident. They are the essence of our Truth, Love, and Compassion values. Team Candlewood strives to provide the best care for all our residents and families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley H (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The food and the staff in the dining area are outstanding at Candlewood Care Home. The care manager is exceptional at creating an inclusive atmosphere. Residents enjoying lunch together is heartwarming. My dad is enjoying his food, he sits with his friends at the dining table for a delicious three-course
meal, everyday now, cooked to perfection by the chef at the home who often comes out of the kitchen to ensure all the residents are enjoying the food and service. Only six months ago not many residents, including my Dad, would enjoy lunch together in the dining room but since the new manger was appointed the dining experience for the residents has improved immensely. Thank you so much to the manager for helping to bring Candlewood Care Home back to life.

Reply from Xiao William, Home Manager at Candlewood House

Thank you for taking time to write a review for us. It is heartwarming to hear that your dad is enjoying his time at Candlewood House. Thank you for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N R (Husband of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in Candlewood House since February 2022.
Her health, care and safety have always been paramount.
However, the latest home manager and her assistant have raised the home to another level.
Had it not been for her medical knowledge we would have "lost" my wife before Christmas.
In
addition, the home is much more vibrant with a good friendly atmosphere.

Reply from Xiao William, Home Manager at Candlewood House

Thank you for taking the time to write a review for us. We appreciate your kind and sincere words. Team Candlewood is committed to clinical excellence and resident experience. It is a pleasure to have your wife in Candlewood, she has become part of our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Private Carer of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care home with exceptional staff who actually listen to all of your needs. Upon arrival parking is simple and from the front door, you are greeted with warmth and kindness whilst maintaining a high level of professionalism. The care home manager has incredibly high standards and works hard
to maintain these whilst offering a home-from-home environment. A variety of activities including exercise, yoga and physiotherapy is offered at this care home and a bespoke care package is devised for each resident. If you are looking for a warm, safe, kind caring 'home from home' for yourself or your loved one, this is the place to go.

Reply from Xiao William, Home Manager at Candlewood House

Thank you for taking the time to write a review for us. Your kind words inspire Team Candlewood to go above and beyond for each individual resident, to maintain these high standards for our residents and local community.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My recent experience with Candlewood House was exceptional. From the moment I walked through the door, I was greeted with warmth and professionalism from the management. The facility itself is impeccably maintained with a comfortable and homely atmosphere. For me, what truly sets Candlewood House apart
is the compassionate and highly trained staff. That always goes above and beyond providing personalised care. They always take their time to understand the unique needs of each resident, creating a safe environment and sense of belonging. I wholeheartedly recommend Candlewood House to anyone seeking a nurturing and high-quality care environment for their loved ones.

Reply from Xiao William, Home Manager at Candlewood House

Thank you so much for taking the time to write a review. Your feedback is greatly appreciated, and it's always wonderful to hear kind words. Your observations will certainly help us improve and provide a better experience for all our residents.
Thanks again for your support!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cried when my sister and I were shown around Candlewood House care home. It sets the standard, it's like a hotel, the decor, rooms, bathrooms etc and how clean. Never thought care homes like this existed. The manager is an asset who truly cares about all the residents as does her team. It's beautiful
to witness, I know it's their job but it's more than that, it's a sense of being family. The care team and TLC team are amazing. Activities that take place have been brilliant, they are kind, helpful and they also check on us to to. This care home is everything in our mum's time of need and support. Thank you.

Reply from Xiao William, Home Manager at Candlewood House

Many thanks for taking the time to write a review for us. Your observations and kind words will continue to inspire Team Candlewood to provide the best possible service to the Candlewood family.
Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Boris C (Brother of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If there was anything good that could have happened in the horrible situation that my brother found himself in, it was being sent to this nursing home for treatment. I have only words of praise for the staff and especially the manager, who is leading it absolutely gorgeously. Thank you for providing
my brother with the opportunity to spend his last days as a dignified person.

Reply from Jeya Keerthi, Community Development Manager at Candlewood House

We are deeply touched by your heartfelt words and honoured to have been entrusted with your brother's care during such a challenging time. It means the world to us to hear that we could make a positive difference in his final days. Providing dignified and compassionate care is at the core of everything we do at Candlewood House, and knowing that we were able to offer comfort and support to your brother brings us great solace. Your praise for our staff and manager is truly humbling, and we will continue to uphold our commitment to excellence in care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about my experience, from start to finish, was excellent.

Reply from Subin Puthan Veettil, Home Manager at Candlewood House

We extend our heartfelt gratitude for your thoughtful review. Your feedback resonates deeply with Team Candlewood. Our unwavering commitment to providing the utmost care for our residents is fuelled by your kind words. From everyone in Candlewood family, we wish you all the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie R (Wife of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband went into Candlewood with terminal stage 4 cancer. The nurses were wonderful and really cared for him. Unfortunately, the care home manager undid all the great work the nurses did. My husband didn't want anyone seeing how ill and frail he looked and it was just myself and my son and his partner
visiting him. A few days before he died, I walked into his bedroom and found the manager wearing a Santa's hat and an assistant with a camera, the manager was trying to give my husband a Christmas present whilst taking photo's. My husband was waving his hands saying, No photos, No photos. A few days before my husband died, my son and his husband stayed with him for 3 whole days. The night he died my son didn't want to leave him and two nurses offered my son and his husband the use of the lounge to be close by. When the manager found out they were using the lounge he told my son, he couldn't use the lounge. My son booked a local hotel and my husband died all alone. Not LGBTQ+ friendly.

Reply from Anoop Kuriakose, Operations Director at TLC Care at Candlewood House

Thank you for your review. We extend our sincere condolences following the passing of your husband. Furthermore, we would like to reassure you that our home does not tolerate any form of discrimination. In line with our negative feedback policy should you wish to submit a complaint then please email us on info@tlcgroup.co.uk

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rose Z (Daughter of Resident) published on 5 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of life you could give to your loved one is priceless! Candlewood House Care Home is truly an exceptional home that brings profound professional care to its own fragile residents. The staff are not only knowledgeable, professional and truly caring humans but also very humble with open hearts
that make you feel important. Feel so blessed to find this amazing care home for our dad.

Reply from Marianne Jack-Lamont, Business Development Manager at Candlewood House

We are so very thankful for your wonderful words of kindness to our home and to our team. We are so grateful. We really do take on our residents and their families as our very own extended families! Thank you for choosing us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S Z (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in North America and was desperately looking for a suitable care home for my father who lived in London. When I came across Candlewood House on the internet, checked its website and ratings and had a virtual tour with the business development manager, I thought that was too good to be true and
I was sceptical. However, the moment I walked into the care home, interacted with staff and saw everything with my own eyes, I was convinced that I had found the perfect place for my father and moved him immediately. This care home provides amazing and customised care to all its residents! Thank you.

Reply from Marianne Jack-Lamont, Business Development Manager at Candlewood House

Thank you so very much for your lovely review. We are so thankful you chose our beautiful home. We absolutely love having your father here with us. We very much look forward to seeing you again when you are next in the UK but in the meantime, we will continue to voice note and video call you with updates.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from O K (Respite Resident) assisted by family/friend published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home facility. Its staff and management are brilliant, caring and professional. The nursing and care staff made my short stay stress-free and their kindness and attention need special mention. The detail and layout of the home are well thought out and high quality. My sincere
thanks to all at Candlewood House Care Home for looking after me so well and I wish it every success in the future.

Reply from Marianne Jack-Lamont, Business Development Manager at Candlewood House

Thank you so very much for your kind words. We are so pleased you chose us and to see you thrive in our care was wonderful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Nephew of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the home and facilities available to my aunt. We find our visits a pleasure. My aunt always seems happy.

Reply from Subin Puthan Veettil, Home Manager at Candlewood House

Thank you so much for your lovely review of our home. It is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Candlewood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 55 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Candlewood House is calculated as follows: ( (601 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 636 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Candlewood House is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 55 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (14)

Meet the Team (7)

Jeya Keerthi

Jeya Keerthi

Job Title: Home Manager

Joined: 2025

Meet Keerthi, the Home Manager at Candlewood. She started her journey at Candlewood House Care Home as a Business Development Manager, she brings a wealth of experience and fresh perspective from her background as an emergency physician. In her role, she focuses on fostering relationships, creating growth opportunities, and enhancing our community’s outreach. I love meeting new people and engaging in meaningful conversations. Outside of work, I’m an avid reader and writer, currently working on my second book under my pen name, @drkeerth.

Deepak

Deepak Sharma

Job Title: Care Services Manager

Joined: 2019

Deepak has been a valuable member of the TLC team for five years, starting his journey as a registered nurse and now serving as the Care Services Manager at Candlewood.


Before joining TLC, he accumulated six years of intensive experience working in a cardiac ICU, bringing a wealth of knowledge and specialized care to our community.


Deepak is known for his kind and warm demeanour, making him a favourite among our residents. His dedication to providing exceptional care is evident in his daily interactions and the strong relationships he builds with those he serves.


Outside of his professional life, Deepak is an avid cyclist and enjoys travelling and hiking. His love for adventure and the outdoors reflects his energetic and enthusiastic approach to life and work.

Nishma

Nishma Haria

Job Title: Business Development Manager

Joined: 2023

Nishma qualified as a solicitor and practiced family law before taking a career break to live overseas and raise a family. She initially joined TLC in support office and transitioned to the Business Development Team at Candlewood in October 2024.


If you you would like to arrange a visit to the home please feel free to contact Nishma

Mariella

Mariella

Job Title: Customer Service Supervisor

Joined: 2021

Mariella joined Candlewood in 2021 bringing with her a wealth of experience from her previous roles at the BBC, interior design and events coordinator for weddings and conferences.

Namita

Namita Kukadia

Job Title: Business Support Manager

Joined: 2025

Namita has worked for many years in visas and immigration diplomatic missions in London and wanted to make a meaningful change. Moving into the care industry felt like the right step to take a new and exciting challenge, and I am looking forward to growing in this role and making a difference in the lives of those we care for.


Outside of her professional life, Namita practices yoga and enjoys travelling.

Kobe

Kobe

Job Title: Well-being Lead

Joined: 2025

Kobe is a calm, creative, and forward-thinking individual with a strong background in well-being and engagement within the NHS. Before joining TLC Care as a Wellbeing Lead, he worked across an NHS trust, developing his expertise in supporting individuals and teams. With a solid foundation in sports and psychology, Kobe also brings international experience from playing football in the United States and Belgium.


He is passionate about wellbeing and takes a person-centred, psychologically informed approach. His understanding of the various factors that influence an individual's well-being allows him to adopt a truly holistic perspective in his work.

No image found

Manveer Singh

Job Title: Hotel Services Manager

Joined: 2025

Manveer brings a wealth of experience in luxury hospitality and care home services, having previously managed hotel services at Kailash Manor Care Home from September 2024 to August 2025. His career also includes leadership roles in prestigious 5-star hotels across Dubai and India, where he developed a strong foundation in service excellence and operational management.


At Candlewood House, Manveer is committed to ensuring that every aspect of hotel services — from housekeeping to dining — meets the highest standards of quality, comfort, and attention to detail. He blends world-class hospitality with a personalised, resident-focused approach, creating an environment where residents feel truly cared for and at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Candlewood House to verify any information. View our terms and conditions. Candlewood House has an Enhanced Service - more info.