Candlewood House

Bentley Drive, London NW2 2TD
Review Us
9.9 93 Reviews
  • Candlewood House, London
Candlewood House is a luxury care home in North West London offering high-quality residential, nursing and dementia care. Located near Cricklewood and within easy reach of Golders Green, Hampstead, Finchley, Belsize Park, St John’s Wood and Maida Vale, it provides a warm and welcoming environment for residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

Thoughtful and tailored dementia care promotes comfort, confidence and wellbeing for those living with memory loss. Dedicated rehabilitation services support recovery after illness, injury or surgery, while care for physical disabilities helps individuals regain confidence and independence.

Designed with comfort and wellbeing in mind, Candlewood House combines exceptional care with elegant surroundings. All bedrooms are en-suite and facilities include fine dining restaurants, a café, private dining room, cinema room, retro music room, sensory room, library and an on-site hair and beauty salon. Landscaped secure gardens offer outdoor spaces to relax or spend time with loved ones, with convenient on-site parking available.

Residents benefit from a varied programme of activities and wellbeing support tailored to individual interests and abilities. Nutritious meals are freshly prepared each day to promote health and vitality.

Whether for short-term respite or a long-term home, Candlewood House offers the highest standards of care in a warm, safe and stylish environment.

Care Provided by Candlewood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1850 – £1950
  • Self-Funded Residential Dementia Care: £1950 – £2100
  • Self-Funded Nursing Care: £1950 – £2200
  • Self-Funded Nursing Dementia Care: £2000 – £2200
  • RESPITE Self-Funded Residential Care: £2400 – £2600
  • RESPITE Self-Funded Residential Dementia Care: £2340 – £2520
  • RESPITE Self-Funded Nursing Care: £2340 – £2640
  • RESPITE Self-Funded Nursing Dementia Care: £2400 – £2640

Please note that these are guidelines. The final fee is based on an assessment of needs.

These prices are only a guideline, please contact Candlewood House to find out the exact price for your requirements.

Contact Candlewood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Candlewood House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jeya Keerthi (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (86)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (86)

Visiting

  • Provision has been made for safe and meaningful visits that meet current Covid-19 guidance.

Parking

  • Off road parking available to visitors. Also an electric car charging point for visitors.

9.9

Candlewood House has a Review Score of 9.9 (9.914) out of 10, based on 63 reviews in the last 2 years.
Over all time Candlewood House has 93 reviews.

Overall Experience
  • 87
  • 3
  • 0
  • 0
  • 3
Date Published
  • 93
  • 21
  • 31
  • 63
  • 30
Reviewer Connection to Candlewood House
  • 21
  • 12
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 93, showing 61-80
Review from S D (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My recent experience with Candlewood House was exceptional. From the moment I walked through the door, I was greeted with warmth and professionalism from the management. The facility itself is impeccably maintained with a comfortable and homely atmosphere. For me, what truly sets Candlewood House apart
is the compassionate and highly trained staff. That always goes above and beyond providing personalised care. They always take their time to understand the unique needs of each resident, creating a safe environment and sense of belonging. I wholeheartedly recommend Candlewood House to anyone seeking a nurturing and high-quality care environment for their loved ones.
Reply from Xiao William, Home Manager at Candlewood House
Thank you so much for taking the time to write a review. Your feedback is greatly appreciated, and it's always wonderful to hear kind words. Your observations will certainly help us improve and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cried when my sister and I were shown around Candlewood House care home. It sets the standard, it's like a hotel, the decor, rooms, bathrooms etc and how clean. Never thought care homes like this existed. The manager is an asset who truly cares about all the residents as does her team. It's beautiful
to witness, I know it's their job but it's more than that, it's a sense of being family. The care team and TLC team are amazing. Activities that take place have been brilliant, they are kind, helpful and they also check on us to to. This care home is everything in our mum's time of need and support. Thank you.
Reply from Xiao William, Home Manager at Candlewood House
Many thanks for taking the time to write a review for us. Your observations and kind words will continue to inspire Team Candlewood to provide the best possible service to the Candlewood family.…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Boris C (Brother of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If there was anything good that could have happened in the horrible situation that my brother found himself in, it was being sent to this nursing home for treatment. I have only words of praise for the staff and especially the manager, who is leading it absolutely gorgeously. Thank you for providing
my brother with the opportunity to spend his last days as a dignified person.
Reply from Jeya Keerthi, Community Development Manager at Candlewood House
We are deeply touched by your heartfelt words and honoured to have been entrusted with your brother's care during such a challenging time. It means the world to us to hear that we could make a…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about my experience, from start to finish, was excellent.
Reply from Subin Puthan Veettil, Home Manager at Candlewood House
We extend our heartfelt gratitude for your thoughtful review. Your feedback resonates deeply with Team Candlewood. Our unwavering commitment to providing the utmost care for our residents is fuelled…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie R (Wife of Resident) published on 15 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband went into Candlewood with terminal stage 4 cancer. The nurses were wonderful and really cared for him. Unfortunately, the care home manager undid all the great work the nurses did. My husband didn't want anyone seeing how ill and frail he looked and it was just myself and my son and his partner
visiting him. A few days before he died, I walked into his bedroom and found the manager wearing a Santa's hat and an assistant with a camera, the manager was trying to give my husband a Christmas present whilst taking photo's. My husband was waving his hands saying, No photos, No photos. A few days before my husband died, my son and his husband stayed with him for 3 whole days. The night he died my son didn't want to leave him and two nurses offered my son and his husband the use of the lounge to be close by. When the manager found out they were using the lounge he told my son, he couldn't use the lounge. My son booked a local hotel and my husband died all alone. Not LGBTQ+ friendly.
Reply from Anoop Kuriakose, Operations Director at TLC Care at Candlewood House
Thank you for your review. We extend our sincere condolences following the passing of your husband. Furthermore, we would like to reassure you that our home does not tolerate any form of…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rose Z (Daughter of Resident) published on 5 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The quality of life you could give to your loved one is priceless! Candlewood House Care Home is truly an exceptional home that brings profound professional care to its own fragile residents. The staff are not only knowledgeable, professional and truly caring humans but also very humble with open hearts
that make you feel important. Feel so blessed to find this amazing care home for our dad.
Reply from Marianne Jack-Lamont, Business Development Manager at Candlewood House
We are so very thankful for your wonderful words of kindness to our home and to our team. We are so grateful. We really do take on our residents and their families as our very own extended families!…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S Z (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live in North America and was desperately looking for a suitable care home for my father who lived in London. When I came across Candlewood House on the internet, checked its website and ratings and had a virtual tour with the business development manager, I thought that was too good to be true and
I was sceptical. However, the moment I walked into the care home, interacted with staff and saw everything with my own eyes, I was convinced that I had found the perfect place for my father and moved him immediately. This care home provides amazing and customised care to all its residents! Thank you.
Reply from Marianne Jack-Lamont, Business Development Manager at Candlewood House
Thank you so very much for your lovely review. We are so thankful you chose our beautiful home. We absolutely love having your father here with us. We very much look forward to seeing you again when…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from O K (Respite Resident) assisted by family/friend published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home facility. Its staff and management are brilliant, caring and professional. The nursing and care staff made my short stay stress-free and their kindness and attention need special mention. The detail and layout of the home are well thought out and high quality. My sincere
thanks to all at Candlewood House Care Home for looking after me so well and I wish it every success in the future.
Reply from Marianne Jack-Lamont, Business Development Manager at Candlewood House
Thank you so very much for your kind words. We are so pleased you chose us and to see you thrive in our care was wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David M (Nephew of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with the home and facilities available to my aunt. We find our visits a pleasure. My aunt always seems happy.
Reply from Subin Puthan Veettil, Home Manager at Candlewood House
Thank you so much for your lovely review of our home. It is much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M N (Son-in-law of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband and I had a terrible experience at this care home from the management resulting in not being at my father in laws bedside when he was passing. Not LGBTQ+ friendly. This place is one to avoid.
Reply from Anoop Kuriakose, Operations Director at TLC Care at Candlewood House
Thank you for your review.

Our sincere condolences go out to you following the passing of your father-in-law.

Further to our communication with the family, we want to reassure you that our…
read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B R (Son of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad spent the last three months of his life at this care home. He had stage 4 terminal cancer. The last 3 days of my dad's life I stayed with him. The manager wouldn't let me use the family room at Candlewood even though 3 nurses said I could. I ended up missing my dad's death when I booked a local
hotel to get some sleep. I'm a married gay man and I had my husband with me supporting me, I believe the manager refused to allow me and my partner to stay in the family room because we were a gay couple. The nurse from the local hospice who was assisting the care home with my dad's care told me, could not believe the home wouldn't allow us to stay and she thought the same reason, because we were gay: My dad ended up dying alone.
Reply from Anoop Kuriakose, Operations Director at TLC Care at Candlewood House
Thank you for taking the time to leave your review.

Please accept our sincere condolences for the loss of your father.

We abhor discrimination of any kind, and have an absolute zero-tolerance…
read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Friend of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all very caring and interactive with the residents as well as visitors. The quality of the rooms is excellent with brilliant facilities to best support my friend, including a specially adapted chair and bed. I just observed the resident being moved to an upright positing and she was treated
with dignity and respect.
Reply from Subin Puthan Veettil, Home Manager at Candlewood House
Thank you for your kind review. We always want to ensure that all our residents and their loved ones feel at home therefore I am delighted to hear that my team is giving the best possible care to our…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E Y (Wife of Resident) published on 15 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Candlewood House Care Home provided wonderful care for my husband in his last weeks. All the staff were genuinely caring and he developed good relationships with several of them, even though he was only at the home for a short time. The facilities were just what he needed - a well-furnished room and
a wet room that was safe for him. He was even encouraged to take part in a group exercise class early on.
There are high standards of cleanliness and the home is beautifully furnished, looking much more like a family hotel than a care home. It wasn't always easy to find food that suited him in the brief period while he could still eat. But the staff went out of their way to try to find him something. At the end, they showed me great compassion too and have stayed in touch since. I have felt very well supported by them.
I would recommend Candlewood House to anyone needing a care home.
Reply from Monika Patel, Business Development Manager at Candlewood House
Thank you so much for your lovely review. It was a pleasure to look after your husband, a very kind and loving man. He will forever be in our thoughts and prayers and as always you are welcome to come…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Nephew of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice, clean environment with caring staff and a welcoming management. Rooms are well-appointed and the communal areas are smartly furnished.
Reply from Subin Veettil, Home Manager at Candlewood House
Thank you for your kind review. We always want to ensure that all our residents and their loved ones feel at home therefore I am delighted to hear that my team and I were able to exceed your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Relative of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean and welcoming. Rooms are spacious and elegantly furnished with generous en-suite bathrooms. Attention is paid to individual needs. New building.
Reply from Monika Patel, Business Development Manager at Candlewood House
Thank you for your lovely review and feedback. The housekeeping team always strives to provide our residents with high quality cleanliness to help us achieve our overall outstanding care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil R (Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and facilities are really excellent and everyone is very attentive to people's needs.
Reply from Monika Patel, Business Development Manager at Candlewood House
Thank you for your lovely review. I am pleased to hear about your recent experience at our home and how the team have been able to provide person-centred care to your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E H (Niece of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt received very good care. The staff are very supportive to my aunt and her family. The whole team have been wonderful. We know our aunt was safe in there. Excellent care.
Reply from Monika Patel, Business Development Manager at Candlewood House
Thank you for your amazing review! Our team members are dedicated to providing outstanding care to all our residents and their loved ones!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachael C (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Candlewood House Care Home. Their level of care and attention is outstanding, my father has been welcomed and treated wonderfully since moving in.
Reply from Monika Patel, Business Development Manager at Candlewood House
Dear Rachael,
Thank you for your wonderful review! We love having Dad around and are glad to hear that he has settled in really well.
Best wishes, Monika
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T R (Grandson of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff who go above and beyond in their provision of care. Facilities are beautiful and look more like a hotel than a care home.
Reply from Monika Patel, Business Development Manager at Candlewood House
Thank you for your wonderful review! It gives us all so much pleasure to hear about your experience and how you are delighted with the person centered care that we provide at the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Relative of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well presented, clean and calm. Staff are very responsive and friendly. I particularly liked the magazine sent around. Facilities are top-notch - like a five-star hotel!
Reply from Monika Patel, Business Development Manager at Candlewood House
Thank you for your lovely review. Whilst you have compared the home to a five star hotel, the presence of our residents and their loved ones makes this home special!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Candlewood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 63 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Candlewood House is calculated as follows: ( (679 Excellents x 5) + (40 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 730 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Candlewood House is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 63 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (14)

Loading...

Meet the Team (7)

Jeya

Jeya Keerthi

Job Title: Home Manager Joined: 2025

Meet Keerthi, the Home Manager at Candlewood. She started her journey at Candlewood House Care Home as a Business Development Manager. She brings a wealth of experience and a fresh perspective from her background as an emergency physician. In her role, she focuses on fostering relationships, creating growth opportunities, and enhancing our community’s outreach. I love meeting new people and engaging in meaningful conversations. Outside of work, I’m an avid reader and writer, currently working on my second book under my pen name, @drkeerth.

Deepak

Deepak Sharma

Job Title: Care Services Manager Joined: 2019

Deepak has been a valuable member of the TLC team for five years, starting his journey as a registered nurse and now serving as the Care Services Manager at Candlewood.


Before joining TLC, he accumulated six years of intensive experience working in a cardiac ICU, bringing a wealth of knowledge and specialized care to our community.


Deepak is known for his kind and warm demeanour, making him a favourite among our residents. His dedication to providing exceptional care is evident in his daily interactions and the strong relationships he builds with those he serves.


Outside of his professional life, Deepak is an avid cyclist and enjoys travelling and hiking. His love for adventure and the outdoors reflects his energetic and enthusiastic approach to life and work.

Nishma

Nishma Haria

Job Title: Business Development Manager Joined: 2023

Nishma qualified as a solicitor and practiced family law before taking a career break to live overseas and raise a family. She initially joined TLC in support office and transitioned to the Business Development Team at Candlewood in October 2024.


If you you would like to arrange a visit to the home please feel free to contact Nishma

Namita

Namita Kukadia

Job Title: Business Support Manager Joined: 2025

Namita has worked for many years in visas and immigration diplomatic missions in London and wanted to make a meaningful change. Moving into the care industry felt like the right step to take a new and exciting challenge, and I am looking forward to growing in this role and making a difference in the lives of those we care for.


Outside of her professional life, Namita practices yoga and enjoys travelling.

Manveer

Manveer Singh

Job Title: Hotel Services Manager Joined: 2025

Manveer brings a wealth of experience in luxury hospitality and care home services, having previously managed hotel services at Kailash Manor Care Home from September 2024 to August 2025. His career also includes leadership roles in prestigious 5-star hotels across Dubai and India, where he developed a strong foundation in service excellence and operational management.


At Candlewood House, Manveer is committed to ensuring that every aspect of hotel services — from housekeeping to dining — meets the highest standards of quality, comfort, and attention to detail. He blends world-class hospitality with a personalised, resident-focused approach, creating an environment where residents feel truly cared for and at home.

Kobe

Kobe

Job Title: Well-being Lead Joined: 2025

Kobe is a calm, creative, and forward-thinking individual with a strong background in well-being and engagement within the NHS. Before joining TLC Care as a Wellbeing Lead, he worked across an NHS trust, developing his expertise in supporting individuals and teams. With a solid foundation in sports and psychology, Kobe also brings international experience from playing football in the United States and Belgium.


He is passionate about wellbeing and takes a person-centred, psychologically informed approach. His understanding of the various factors that influence an individual's well-being allows him to adopt a truly holistic perspective in his work.

Mariella

Mariella

Job Title: Well-being Joined: 2021

Mariella joined Candlewood in 2021, bringing with her a wealth of experience from her previous roles at the BBC, interior design and events coordinator for weddings and conferences.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Candlewood House to verify any information. View our terms and conditions. Candlewood House has an Enhanced Service - more info.