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Barchester Herne Place Care Home

2 Parkland Road, Herne Bay, Kent CT6 5DN
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The standard of care is excellent. The staff are well trained and very professional.Susan I(Daughter of Resident/Service User)
Barchester Herne Place Care Home, Herne Bay
Amazing place and even more wonderful staffKelly H(Daughter of Resident/Service User)
Barchester Herne Place Care Home, Herne Bay
5* surroundings but more importantly 5* service and commitment.Kathryn T(Daughter of Resident/Service User)
Barchester Herne Place Care Home, Herne Bay

Herne Place has been specifically designed to provide high-quality residential care to the elderly, including those individuals living with dementia.

The home offers an extremely high level of 24-hour residential care, alongside bespoke dementia care in their dedicated memory lane community.

The entire team at Herne Place is dedicated to supporting those who live at the home, from the kitchen staff, concentrating on cooking and hospitality, through to the activities team, who organise a wonderful array of activities and events for residents and relatives.

Care Provided by Barchester Herne Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Herne Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Syndie Parbhu(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome on any day from 9am - 9pm, any visiting outside of these by agreement with the management team

Parking

  • Free parking on site

Barchester Herne Place Care Home Reviews (61)

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9.7

Barchester Herne Place Care Home has a Review Score of 9.7 (9.730) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Herne Place Care Home has 61 reviews.

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Review from Helena (Daughter of Resident) published on 13 July 2020 Submitted via Website
Overall Experience

My father was the first resident at Herne Place Care Home. I have nothing but praise for the quality of care that he has so far received - it has exceeded all of our expectations. The team of staff are kind, considerate and thoughtful in every way, and they have treated my father like a king since he arrived. They have gone out of their way to understand as much as they possibly can about him as an individual, and the patience and warmth they have shown as he gets settled into this new living situation has been impressive. They have also taken time to listen to our concerns as a family, and frankly have done much to help us feel comfortable with this new situation too! The home itself is beautifully laid out, with quiet communal spaces in addition to rooms for activities. My father has been extremely complimentary of the food and is clearly revelling in the freshly cooked meals he receives every day. All in all, I recommend Herne Place unequivocally.

Reply from Judith Knight, General Manager at Barchester Herne Place Care Home

It is always our pleasure especially in this uncertain time to care for individuals such as your Father. I will share your kind words with the team. The team has been outstanding at keeping the virus out of the home and keeping spirits high. We pride ourselves on making loved ones part of our own...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 February 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (73) & Events (8)

News
  • 20 Jul 2026

    World Cup Journey Sparks Celebration! Excitement was in the air as residents came together to cheer on England’s incredible journey to the World Cup semi-finals!

  • 20 Jul 2026

    It was ace fun as our residents enjoyed a wonderful Wimbledon – themed celebration right here in our home.! The week was filled with tennis-inspired games, delicious strawberries and cream,...

  • 20 Jul 2026

    Who says fitness can’t be fun? Our residents enjoyed a fantastic armchair exercise and yoga session, proving that staying active is for everyone! With gentle, calming movements, and plenty of...

Upcoming Events

Awards / Recognitions (81)

Accreditations

There are no accreditations posted yet for Barchester Herne Place Care Home.

Meet the Team (12)

Syndie Parbhu
Syndie ParbhuJob Title:General ManagerJoined: 2025
Hi, my name is Syndie, the General Manager at Herne Place

I am extremely proud of the care and service we provide to our residents at Herne Place. I’m proud to lead a dedicated team that focuses on person-centred care within our beautiful environment. Celebrating life embodies all we do, and this is seen through our life enrichment programme, our dining experiences and the high-quality care we provide.

As a qualified nurse with extensive experience in Dementia Care, I am committed to ensuring our residents receive the highest quality of support. Join us on this journey of care and compassion.

I cherish every moment spent with my wonderful daughters, exploring through adventurous activities that create lasting memories. Alongside our adventures, I also enjoy taking my two playful Chihuahuas for walks, adding a delightful touch of joy to our daily routine.

Kelly Aves
Kelly AvesJob Title:AdministratorJoined: 2023

Hi, my name is Kelly Aves

I was born in South London and moved to Herne Bay in 2009 to be closer to my parents.

I joined Herne Place Care Home as the Home Administrator in May 2023 after working within the NHS for 16 + years, as a Practice manager/Finance Manager for Saddleton Road & Seasalter Surgery, then as the Estates Manager for Whitstable Medical Practice when the two practices merged in 2018.

I have done mixed martial arts since I was 3, studying Karate, Kick Boxing & Muay Thai. I enjoy a variety of different activities such as dance, cooking and arts & crafts with my children.

My role within Herne Place is a varied one as I deal with all home administration, payroll and a wide range of other duties. I support all teams within the home, and not one day is the same. My role brings me close to my community, and I love my day-to-day interaction with every single resident within the home.

I look forward to many more years within the home.

Charlie Hildred
Charlie HildredJob Title:Adminstrative AssistantJoined: 2023

My name is Charlie. I have worked at Herne Place Care Home since July 2023 as an Administrative Assistant.

I have lived in Herne Bay my whole life and enjoy playing football in my spare time. I’ve enjoyed getting to know our lovely residents on a personal level and engaging in daily chats with them, welcoming our residents' families at the front desk.

I’ve really enjoyed working with such a good team, from which I have gained so much knowledge. Herne Place is a very homely and friendly place, and I look forward to the future here.

Karolina Adams
Karolina AdamsJob Title:Bank Administrative AssistantJoined: 2023

I joined Barchester in September 2023 after 30 years working in London, 27 of which were for an International Bank.

My role as a Receptionist/Administration Assistant at Herne Place brings something new every single day and I thoroughly enjoy the variety. From greeting our visitors, to getting acquainted with our lovely residents and their families, to helping out with any number of enquiries; an excellent standard of customer service, plus a combination of professional and sincerely dedicated care are essential skills.

I am responsible for a broad range of admin tasks but it is most definitely the people I have the pleasure to engage with that are first and foremost the most important and rewarding aspect of what I do. There is a genuinely homely feeling here which I am delighted to be a part of.

Howard Day
Howard DayJob Title:Maintenance ManagerJoined: 2022

Hi, I'm Howard, I am the head of maintenance here at Herne Place.

I have previously worked as an engineer installing and repairing fire and security alarms, CCTV, and nurse call systems.

I also have 15 years of experience in the adult social care industry, where I have a level 5 in leadership and management in health and social care.

My experience and knowledge have led me to work at Barchester Healthcare, where I enjoy getting to know the residents while ensuring they live in a happy and safe home.

Loreta Liutkute
Loreta LiutkuteJob Title:Head HousekeeperJoined: 2021

My name is Loreta, and I am a Housekeeping Assistant at Herne Place Care Home.

I have been working in the Home since 2021 and I enjoy all aspects of my job especially interacting with the residents and making them happy.

Seeing the before and after of our cleaning jobs gives me a sense of accomplishment, knowing that the work I do builds joy and satisfaction into the lives of our residents which is deeply rewarding.

Abbie Wimbush
Abbie WimbushJob Title:Head ChefJoined: 2024

Hi my name is Abbie. I’m a dedicated and experienced chef with 15 years working within the catering industry. I began my career as a kitchen porter steadily working my way up to become a chef. I earned my city & guilds professional cookery qualification at east Kent College. With 6 years’ experience in a care home setting I excel at developing personalised menus tailored to specific requests of residents . I have a strong understanding of nutrition with the ability to craft meals that are both delicious and suitable for various health needs this allows me to consistently deliver quality and enjoyable dining experiences. I also have a strong passion for baking and find great joy in creating birthday cakes that bring smiles to resident’s faces.

Bailey Howard
Bailey HowardJob Title:Community LeadJoined: 2023
I have worked in care for 6 years now and joined the Barchester team at Herne place in 2023. Since then I have made big changes to my career starting as a carer, Barchester has enabled and encouraged myself to develop through studying for my level 3 nvq in adult social care to become a senior and now a community lead for Windmill terrace.
I am very passionate and caring and always makes sure the residents are cared for and receiving the best possible care.

I have gained so much knowledge in the time I have spent at Barchester and feel proud of myself for getting this far, I love all my residents and care about them deeply and will always ensure quality care is provided, care is my passion.

Phoebe Chan
Phoebe ChanJob Title:Acting Deputy ManagerJoined: 2025

Hello, my name is Phoebe, and I am delighted to be an Acting Deputy Manager at Herne Place.

I trained in Hong Kong, where I qualified as a Registered Nurse and Midwife. Throughout my career, I have supported clients and families through pregnancy, rehabilitation, and critical illness, while managing complex clinical situations alongside multidisciplinary teams. These experiences have given me a strong foundation in leadership, communication, and person-centred care.

Since moving to the UK, I have continued to build on my passion for delivering high-quality, compassionate care. At Herne Place, I am committed to leading my team with kindness and professionalism, ensuring that every resident feels safe, respected, and valued.

I look forward to welcoming you and supporting our residents and their families with warmth and dedication

Angela Clarke
Angela ClarkeJob Title:Community LeadJoined: 2025

Hello My name is Angela, I have 10 years of experience working in the care sector. I have worked in a variety of different settings, including hospitals, the community, and care homes. I love working in care and supporting those who need help. I have recently completed my NVQ level 4 and am constantly looking at new qualifications I can complete and enhance my skills and further improve the lives of those I support, providing high-quality person-centred care and support

I have worked in Barchester since April 2025 and in that time have progressed from senior to community lead. I have loved getting to know the residents and always looking for ways to go above and beyond to fulfil their requests and enhance their quality of life

Thipparut Quick
Thipparut QuickJob Title:Healthcare AssistantJoined: 2022

My name is Thipparut Quick, and I joined Barchester in October 2022. I work as a Care Assistant at Herne Place Care Home and truly enjoy being part of such a supportive and dedicated team.

I am passionate about providing high-quality, compassionate care and making sure our residents feel safe, comfortable, and respected every day.

I am also proud to be the Fall Champion, where I promote safety awareness and help reduce the risk of falls to ensure a safe environment for everyone.

Finn Barrett
Finn BarrettJob Title:Activities AssistantJoined: 2024

Hello! My name is Finn, and I have been working at Herne Place for almost 2 years now as part of the Activities team.

I was born and grew up in Herne Bay, previously working as a waiter in a small café in town while juggling college life as a makeup artist.

Later, moving into the world of Barchester, which I joined because I believed I could help make a positive impact on the lives there.

Along the way, building my confidence and leadership skills, improving the quality of activities for all residents and most of all getting to see the team put a smile on every one of their faces.

In my spare time, I enjoy playing video games, drawing, painting and collecting action figures.

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