St Lauras Care Home

High Street, Kings Langley WD4 8BH
Review Us
9.9 70 Reviews
  • St Lauras Care Home, Kings Langley
Nestled in the heart of the historic village of Kings Langley, St Lauras is an impressive development that enjoys an exclusive spot on the bustling high street.

The home boasts a traditional purpose-built design, a selection of open plan living areas, and a stimulating lifestyle programme.
Show St Lauras Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1550

These prices are only a guideline, please contact St Lauras Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Eme Cameron (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (62)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Free parking available

St Lauras Care Home Reviews (70)

9.9

St Lauras Care Home has a Review Score of 9.9 (9.865) out of 10, based on 33 reviews in the last 2 years.
Over all time St Lauras Care Home has 70 reviews.

Overall Experience
  • 64
  • 6
  • 0
  • 0
  • 0
Date Published
  • 70
  • 12
  • 19
  • 33
  • 37
Reviewer Connection to St Lauras Care Home
  • 31
  • 17
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 70, showing 21-40
Review from S R (Son of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the staff very approachable, kind, knowledgable and patient. The food is excellent and plentiful. The rooms are kept clean as are the public areas. Occasionally there is a smell of urine which is hard to keep on top of, we are aware laundry is efficient. We feel my mother is well looked
after.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your honest feedback, this is vital for us. I am sorry that this is the case and we have shared this feedback with the team. Mum is a special lady and we are pleased to have her as part of our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P J (Son of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been a resident for 6 months and we have been really pleased at how well she is. The staff have always been very sensitive to what was a very hard decision for Mum and made the transition smooth and supportive. Staff are friendly and respond to communication very well. Visiting is easy and
it is clear that Mum is cared for with patience and friendliness. Mum is not pushed into activities but there is a good range of potential events for a variety of interests. Any issues have been dealt with well. The location of the home is great for visits.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

It is great to see Mum has settled into St Lauras now and with time and effort - she is trusting in us as staff. It has been a pleasure to get to know Mum and you as her family. We are ever so grateful for how supportive you have all been of us and the home. Thank you for your ongoing kindness and trust in us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne C (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mum and dad, who have dementia, came to St Lauras nearly a year ago.
I am just so very happy, reassured and comfortable with the care they both receive. They are at different stages of dementia, and therefore, receive individual care to suit them personally. I receive updates all the time so
I know exactly how they are.
I have therefore rated St Lauras accordingly.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for such a lovely review. We remember what a journey it had been for you all and how moving both parents into St Lauras was a big deal for you all. We have thoroughly enjoyed getting to know them both, their little ways and personalities, we cherish your trust in us. Thank you again. We all at St Lauras value this feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill H (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From her very first day at St Lauras, my mum has been treated with so much kindness, empathy and warmth. I am so grateful to all of the team for their hard work and dedication. There is nothing I could suggest for improvement, and I have never had any reason to worry or complain about my mum's care
and experience. In addition, the friendliness and welcoming attitude towards relatives (including children and dogs!) means that there is a wonderful feeling of community that extends beyond residents. Thank you!
Reply from Eme-Gene Cameron, Home Manager at St Lauras Care Home

It is a pleasure to read this and share your comments with the staff. We are so glad to know you have so much trust and faith in us all at the home. We know that sometimes with you travelling so far away with work it can be hard for you and Mum, however, knowing we give you comfort in knowing Mum is safe and well cared for is priceless. We also love the children and animal visits. Here is to making more memories.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elena M (Daughter-in-law of Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has settled very well at St Laura, she is happy and well cared for, which we can see every time we visit. All the staff are friendly and welcoming from the manager, carers, and domestic staff. Due to the language barrier, the carers go out of their way to look up phrases so that they
can communicate with her. She is engaging in the daily activities and we have often seen her singing and dancing with a carer when we visit. Her eating is a bit of an issue due to her taste buds changing and the carers often ask what her favourite foods are and accommodate accordingly. All the staff are very approachable and always greet us with a smile. Having worked in care myself, I know how care should be delivered, and so far I am very impressed and feel confident that my mother-in-law is in the right place. One of the carers stayed over their shift at 8 pm, talking to us on a visit about my mother-in-law and asking questions so she could learn more to help care for her better.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

It is wonderful to see how well your Mother-in-law is settled into St Lauras, all of us have thoroughly enjoyed learning her 'lingo' - we may even be fluent soon! She is a breath of fresh air and we are so very pleased you chose St Lauras. We look forward to making more memories with you all and endeavour to continue to meet expectations. Thank you for your lovely comments, we are pleased.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare C (Granddaughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at St Laura's for over a year. I struggled at first with letting go and allowing strangers to care for her as she is my world. But over a year later she is settled and she's happy and loves all the staff. I spend a lot of time there so I do get to see what goes on day to day, this helps
me get a genuine view of how the staff are with the residents. So far I haven't come across any negativity towards any residents, they're all treated with respect and everyone is like a big family. They have regular trips out and activities. They have continental style 3 days a week (croissants/fruit ) hot breakfast most days and residents can request anything specific to their needs. My nan is always well dressed, clean and showered every day. She's always encouraged to join in with activities to try and keep her busy.
The manager is one of the most caring people I have ever met, she's always there if I need to vent and will listen to any concerns/ideas, I promise you won't regret choosing St.Laura's
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare D (Daughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used St Laura's Care Home several times for respite care for Mum over the last couple of years. It is such a warm and friendly atmosphere and Mum always feels so welcome as the staff are delighted to see her each time. As it was only built a few years ago, St Laura's has all the facilities Mum
needs to be comfortable. The management and staff have all been so thoughtful and caring while looking after Mum, especially with her dementia and mobility issues. It's always reassuring to know she's so well looked after when I need to take a break.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Oh, how lovely, thank you so much. We are delighted Mum enjoys her stays with us, you're right - we are always delighted to see Mum on her return. Thank you for your ongoing support, trust and investment in us each time you bring Mum to stay with us. We know how very special she is to you all and we look forward to seeing you both again very soon!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Scott C (Son of Resident) published on 6 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at St Lauras are kind and attentive, whether it's assisting with daily tasks or simply offering a friendly smile with a cup of tea and a listening ear, they go above and beyond to ensure the comfort and well-being of all residents. The purpose-built building is clean and provides a warm and
welcoming environment for residents. My mother enjoys the cosy and comfortable communal areas which are scattered around. The grounds offer a peaceful retreat for residents to enjoy. One of the standout features of the care home is the wide range of activities available to residents. From arts and crafts to fitness classes and outings, there's something for everyone to enjoy. It's clear that a lot of thought and effort goes into planning these activities. Overall, I couldn't be more impressed with St Lauras. My mother has taken to living at what she proudly calls her home and we are extremely impressed with the caring and supportive environment she is fortunate to experience.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

What a great review. Thank you so much for your kind words and great feedback. Mum has certainly made her mark on St Lauras and we couldn't imagine not having her with us now. It is great to see how well she has settled, how many friends she has made and how she keeps us on our toes. Both yours and your brother's support is priceless to us and I cannot wait for Mum to enjoy our summer activities programme.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter-in-law of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you to all the staff at St Lauras for the care and attention they have shown my mother-in-law since arriving there a couple of months ago.
The staff were keen to get to know her which, in turn, helped her settle in quite quickly. Seeing her get involved in the activities showed us that
she was feeling confident in her new home. This in turn made us feel confident that she was well cared for.
Staff are keen to ensure she enjoys her food and work closely with the chef, who is only too pleased to provide an alternative if she does not fancy what she ordered.
We know it’s early days for our relative but we believe the great start can only lead to a long and happy time at St Lauras. Thank you to the whole team.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

It has been a wonderful journey having Mum here so far with us at St Lauras. It's lovely to see her enjoy our activity programme and venture out and about with fellow residents. We cannot thank you enough for supporting us and trusting in us all to care for your mother-in-law, it is clear how much she means to you all. We are pleased your happy with St Lauras, we look forward to making more memories with you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A E (Nephew of Resident) published on 15 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very impressed with how quickly the team at St Laura’s were able to accommodate our elderly aunt for two weeks respite following a hospital stay. The manager and her team were efficient, friendly and caring whilst making sure our aunt was comfortable. Our family were all made to feel welcome
in the home right from the start. Our Aunt was able to recuperate with all her medical needs being addressed and actually reviewed in a beneficial way for her. She quickly adapted to life in the care home taking delight in telling us about the quizzes or her latest hairdressing appointment. Sadly her time in care was curtailed by underlying health issues and led to an untimely hospital admittance. We received nothing but care, concern and unfortunately heart felt condolences when we lost our beloved auntie. Sometimes you meet someone who makes a real difference with positive impact-we feel this happened when we met the manager so a big thank you especially to her and also to all the team at St Laura’s.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

This review is heartwarming, thank you so very much for your beautiful words. It was such a short time that your special aunt was with us - we wish it had been longer. We are however pleased that you were happy with your decision to choose St Lauras. You and your wife's love for her was priceless - You did her so very proud.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John G (Son of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and compassion shown towards my Mother. Her first Christmas away from her family and the staff at St Laura's made her feel like Christmas was special. She is receiving very good personal attention and is a lot happier than when she was attempting to look after herself in her own home.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

We have enjoyed Mum's journey with us here so far at St Laura's, we look forward to 2024 with her! I am sure she will continue to keep us amused, staff smiling and putting her stamp on things. She is a very special lady and we are lucky to care for her and to be part of her life. Thank you for your and your lovely wife's ongoing support of which we are so very grateful for.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivien C (Sister of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been living at St Lauras for just over a year and has been looked after very well. Despite her health problems she has been enjoying the activities very much, which has settled her considerably. The meals are exceptionally good, with alternative choices. My sister certainly enjoys meal
times too with the other residents in the dining room. I visit my sister most days and have got to know all the staff very well. Everyone is so kind and always there for the residents and their families. St Lauras has a lovely atmosphere of kindness and genuine care. I am very happy to know that my sister is in good and caring hands. I also attended a dementia field session for the residents' families, which was incredibly beneficial to us all. I was very grateful for this opportunity. A big thank you to all the amazing staff at St Lauras.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

It is with pleasure I read your words and share them with my team! I know how precious your sister is to you and how much trust you put into us to care for her. We are pleased that you found the relatives training session of help and look forward to seeing you attend the ones we have planned for the new year. We love seeing your smiley, warming and welcoming self when you visit and I truly thank you for your support and ongoing positivity about us here at St Laura's.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne R (Daughter of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has settled in very well, as it was a hard adjustment to leave his lovely cottage. He is very well cared for and the attention to his health needs is excellent. We are notified of any concerns immediately. The carers are very happy and friendly and have lots of banter with Dad, which is lovely to
hear. The food is good, occasionally he doesn't get what he requested, but on the whole it is tasty and good quality and he enjoys sitting with the other residence at meal times having a good natter. It took him several weeks to find his feet, but now he enjoys joining in the activities and has made new friends. I can also bring the dog in to see him and the other residence love making of fuss of her too. I am always made to feel very welcome and the office staff are so lovely and helpful. My brother and I can honestly say we are very happy with the care and support Dad receives, if Dad could manage on his own he would of course prefer to be in his own home, but this is the next best thing.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

What a lovely review, thank you for your feedback of the home and staff. I am most pleased you feel positively about the way Dad is being cared for, I have shared this with the team. Dad is now a huge part of St Lauras, especially the floor of which he is residing on. We are pleased he has settled and ever so pleased he enjoys hosting the odd quiz for us! We look forward to growing a stronger bond with Dad and your kind family. Thank you again for this review and letting us know how you feel.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan G (Daughter of Resident) published on 15 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As with most people, I felt very emotional when my mum went into St Lauras in Kings Langley. I felt as if I had failed her.
It’s turned out to be the best thing I could have done! Mum has settled in very well, thanks to the caring, loving staff who work there. The atmosphere as soon as you enter reception
is warm, welcoming and reassuring. I couldn’t have chosen better!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard S (Son of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very pleased with the way Dad has settled into St Laura's. The staff are very friendly and we enjoy saying 'hi' to Dad's fellow residents, too. There is a genuinely friendly and relaxed atmosphere in the home. He is well cared for and mostly cheerful. We enjoy sitting in the garden when we visit.
There can be a bit of traffic in the high street but the lovely mature trees make it a relaxing place to sit. Dad also appreciates a birds-eye view of the canopy from his window. His room feels very homely now but we don't often find him in it when we visit - which I think is a good sign. I can't comment on the food, but Dad has said nice things about it and I can vouch for the tea and homemade cake that appear if we time our visit right.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard M (Husband of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What's excellent about St Lauras! The staff over the past few weeks, I've had the opportunity to see them on a regular basis. They really care for their patients, know them all by name and go out of their way to make sure they eat and drink and are as comfortable as possible and looked after, whatever
they need. Keep it up! That's to take nothing away from the facilities, which are first-class!
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for expressing your thoughts and sharing this positive feedback for others to read too! Myself and staff love to know that our residents and relatives feel this way about St Lauras and our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan S (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent six weeks at St Lauras for respite care. From the moment she arrived, she was made to feel valued and supported. The staff treated her with respect and dignity. As her family, we were made to feel welcome at all times. They encouraged her independence and helped her when needed. They were
so busy but found time to really care. If things had been different financially, Mum would have stayed. Thank you.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for taking the time to write this review, we hope Mum is settling into her new home. We miss her cheerful ways and your wave and smile to us all when you were here. We are so pleased Mum enjoyed her stay, how emotional she and staff were when she left showed a high standard of care and a good working relationship with my team. As I said please know you are always welcome to pop in. Send our love to Mum. Best Wishes to you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan F (Son of Resident) published on 19 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommended. The staff are fantastic and so helpful. We are so pleased our mum is in the best hands. Really appreciative of all the support and help on every visit and phone call.
The activities and ability to keep up with the private Facebook group are a great touch. Thanks.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

We are so happy you feel this way about your mother staying here at St Laura's. Your mother is a huge part of St Laura's, and we love having here with us. It is great to hear your positive comments, it is so important to us to be able to relay this to the team. We feel the Facebook group is an important way so you all still feel connected to your loved ones whilst they are staying here. Many thanks for your lovely comments.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter X (Son of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a short stay in the hospital, our 91-year-old mum, who lives on her own, needed some respite. By chance, we were recommended St Lauras. From the first visit, I was very impressed with the cleanliness of the home. The staff are all fantastic, helpful and very caring. The food is a very good standard.
The facilities offered are very impressive. So Mum moved in for a four weeks stay, but she feels so safe and secure she is now a permanent resident! We can totally recommend St Lauras.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

We are so pleased Mum has decided to remain here at St Lauras! It is great to know that her 'short stay' was far too short for her and that she feels comfortable, happy and safe here at St Lauras - so much so that she has moved in permanently. We are delighted mum is enjoying our facilities and getting the most out of St Lauras. We enjoy building on our relationship with mum and you all. Thank you for your feedback and time to write this review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather G (Daughter of Resident) published on 26 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into St Laura's under very difficult family circumstances, and the care home manager and her staff gave their full support to make Mum's transition from home as smooth as possible with little notice.
St Laura's is situated in the heart of Kings Langley and offers the most wonderful facilities.
Sadly due to the limitations of her illness, coupled with Covid restrictions, Mum did not gain the full benefit of these.
Mum was treated with care and compassion by extremely professional staff throughout her stay. The home offers calm and relaxed surroundings and, more importantly, the residents are treated like extended members of the staff's families and given lots of love and attention.
It is not easy when a loved one goes into care, but we could not have asked for better support from the manager and her team. Thank you for caring.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your heartwarming feedback. This is a delightful comment, and we cannot be happier to know you and your family felt this way about myself, my amazing team and the home. We were honoured to care for mum and have you all in our lives. A quote of 'let our family care for your family' is embedded into St Lauras, and we strive for outstanding, compassionate and high standards of care at all times. As we have said, you are always welcome here at St Lauras, and a bit of mum will always be in our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for St Lauras Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for St Lauras Care Home is calculated as follows: ( (341 Excellents x 5) + (49 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 392 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Lauras Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

9 Bed Vacancies

Posted: 15 Sep 2025

Private and Local Authority Residential and Dementia Care

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (1)

Eme

Eme Cameron

Job Title: Home Manager

Eme started her career in the care sector at the age of 19. She has undertaken almost every role within a home - from Domestic, Kitchen, and Care Assistant, to Senior Care Assistant and Engagement Lead. Doing so has cultivated her incredible success, as well as her most recent appointment as Home Manager at St Laura's.


From this, and as she tells all of her staff, there are no limits to progression: from responsibility and personal development to training and further education - she empowers the people around her to be the very best that they can be, regardless of their age, health or confidence. And by doing so, they in turn deliver the exceptional care that the home continues to pride itself on.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Lauras Care Home to verify any information. View our terms and conditions. St Lauras Care Home has an Enhanced Service - more info.