St Lauras Care Home

High Street, Kings Langley WD4 8BH
Review Us
9.9 69 Reviews
  • St Lauras Care Home, Kings Langley
Nestled in the heart of the historic village of Kings Langley, St Lauras is an impressive development that enjoys an exclusive spot on the bustling high street.

The home boasts a traditional purpose-built design, a selection of open plan living areas, and a stimulating lifestyle programme.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1550

These prices are only a guideline, please contact St Lauras Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Eme Cameron (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (62)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Free parking available

9.9

St Lauras Care Home has a Review Score of 9.9 (9.866) out of 10, based on 32 reviews in the last 2 years.
Over all time St Lauras Care Home has 69 reviews.

Overall Experience
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  • 6
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Date Published
  • 69
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Reviewer Connection to St Lauras Care Home
  • 31
  • 16
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  • 1
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Total of 69, showing 41-60
Review from Flavia M (Wife of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the manager and cares at St Lauras really nice, approachable and helpful! The rooms are very nice with ensuite and very clean! The restaurant area is bright and welcoming, and the food choice is super!
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your feedback! We are most pleased your husband enjoyed his stay with us here at St Lauras and look forward to his return in the next two weeks. See you very soon.

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Review from B F (Daughter of Resident) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Laura’s has had a hugely positive impact on my mum as a resident and on us as a family. It’s not an easy thing to go through, but the staff have been brilliant, totally person-centred, flexible and supportive to the extent they have given me my mum ‘back’ for a while, and for that, I’m truly grateful.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Hasn't she flourished! We are honoured by your heartfelt comment about giving "me my mum back". She is remarkable, and we endeavour to embrace her life here at St Lauras as we do all of our residents. We look forward to many more memories with both mum and you all!

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Review from John S (Husband of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day we were shown around St Lauras by a very knowledgeable member of staff, we knew this would be the home for my wife, and we looked no further.
From day one, she has received the best care. The manager and all the staff are very professional and dedicated to their work. I spoke to a carer
the other day, and he told me how much he loved his job. On another occasion, as I walked along a corridor, it was lovely to see another carer singing away as she went about her work.
My wife always seems happy and content, and this is down to the way she is looked after. I know she is safe and well cared for.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

We are most pleased you're happy with the love and care your wife receives here at St Lauras. Thank you for all of your support and for the way you communicate with us about your wife's preferences. This helps us to ensure her care is as person-centred as we can give.

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Review from Elizabeth S (Daughter of Resident) published on 20 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at St Lauras since March 2020, so we have experienced all the difficulties and changes brought about by Covid over this period.
The staff and manager have been nothing but immensely helpful and caring to Dad and to me.
Recently, I asked for a review of his location within
St Lauras, which was immediately actioned by the staff and manager, and following discussion, Dad has been moved within the home to an area more suited to his needs and abilities.
The staff, without exception, are so caring and always interact during my visits, regularly giving me feedback. I cannot recommend St Lauras highly enough.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you most very much for your review. We are always pleased to know how pleased you are with the care your Dad receives here at St Lauras. We endeavour to provide the utmost personalised care at all times, thank you for supporting us with moving Dad to another area in the home in order for his social needs to be met as best as far physically possible. You being an essential caregiver was a great implementation for Dad and us at the home. We love regularly seeing you and look forward to your cheerful smile and chat.

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Review from Kevin P (Son of Resident) published on 12 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found that all of the staff at St Laura's offer my mother the very best of care. She appears to be at ease at the home and is contented. We are able to take her out every Sunday for lunch, despite her worsening Dementia (Alzheimer's and Dysphasia), and she values the routine and a familiar restaurant
and surroundings. Mother is always well turned out and has only good to report of her care at the home.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for this lovely worded review. Here at St Lauras we always endeavour to support each individual in living as far physically possible a normal and content life. Mum benefits from familiar faces. and as you say, routine. We are honoured you trust in us day to day to support Mum on her dementia journey. Thank you for always being so supportive of me and my amazing, hardworking and caring team.

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Review from Sarah S (Daughter of Resident) published on 12 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to St Lauras in December, and it was a huge upheaval for him for obvious reasons, but also because he had to move out of the area he's always lived in.
He has received the most incredible care from every member of staff that works at St Lauras. The genuine care for the residents filters
down from the top management right down to the part-time members of staff.
My father is settling in well, and as a family, we have the utmost trust in the care team at St Lauras.
The fees are competitive for care homes in the area and offers a bright and homely environment for residents as well as being spotlessly clean.
When moving a loved one into a care home, there is nothing more important than feeling they will be well looked after by all, and St Lauras offers that.
I can't thank them enough for all the help and support they've shown my family so far, and I have confidently put my trust into the management and the team to ensure my father's wellbeing.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Myself and my team are most pleased you feel you made the right decision about bringing Dad into St Lauras. As you know, he has settled very well and appears to enjoy the socialization with the other residents on the floor of where he resides. Seeing these friendships build is priceless. We continue on promoting his independence and happiness, and in turn, your confidence in us all here caring for him. Thank you for your much-appreciated feedback.

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Review from Diane S (Daughter of Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very beginning of the pre-admission process last Summer, the manager and her team of staff at St Lauras have been wonderful. On his arrival at the beginning of July, Dad received the warmest of welcomes, and was gently settled into his new surroundings. The manager and her team have been incredibly
caring and supportive, both to Dad and to us as a family, which means so very much to us. St Lauras provides excellent care in a comfortable, safe and stimulating environment, which is everything that we had wished for Dad. Communication with St Lauras and updates are first class. We truly appreciate everything that they do.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

We are so pleased you feel this way. We know it was a big decision (as it is for anyone) for you to bring Dad into full time care and we can only stress how happy we are to know you feel this way about myself, my wonderful team and the home. We look forward to seeing more of you all as soon as we can. Thank you for your ongoing support.

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Review from Sheila E (Daughter of Resident) published on 13 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to St Lauras in November 2021 to live closer to me, having been in care in the Midlands for four years. We selected St Lauras based on a friends recommendation and good location. In addition, having the surgery next door has proved to be a great asset for her medical care.
From our
experience, the St Lauras care team are engaged and demonstrate real kindness in how they approach my mum and all the other residents. Her care team leader and the St Lauras care home manager are very responsive to queries and professional in their advice.
Moving at the age of 96 has not been without some challenges, however, Mum has really benefited from the organised activities arranged by the events manager and the St Lauras team, which has helped her start to make new friends.
Thank you all.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Dear Sheila, what a great and positive review about us; I have had great pleasure in sharing this with my staff.
We always endeavour to provide the highest standard of care, embracing families involvement with their loved ones is at the heart of all we do. We look forward to continuing to build on our relationship with both you and Mum. Thank you, Sheila; your support is priceless.

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Review from Lisa W (Friend of Resident) published on 1 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful, especially the manager, always polite and helpful. St Lauras is very clean, and residents of what I can see are always happy.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your review, Lisa. I am glad you find our home and my staff friendly and helpful. We endeavour for our home to always be warm and welcoming.
We look forward to your daily hello and smiley face.

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Review from Stephen B (Son of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came to St Lauras in July. She's 97 and has mild dementia and severe short term memory loss. She was loathe to leave her home of 45-years and home town of 70-years. The St Lauras team have been kind, caring and sensitive and cope very well with Mum's periodic (if rare) outbursts of anger and
frustration at her new circumstances. They are gradually and sensitively introducing her to her new life.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your positive feedback, Stephen. Myself and my team are most pleased you are happy with the care mum is receiving here at St Lauras. We look forward to continuing on building on our professional working relationship with both you and mum. She's looking forward to putting up the Xmas decorations with us already!

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Review from Angela W (Daughter of Resident) published on 14 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father had respite care in St Lauras Care Home. The care and attention they received was very good. I expected very good care. What impressed me about St Lauras was the staff's attitude. They were happy while working, not rushed, helping their clients as much time as it took. The staff
were confident in their roles, not looking over their shoulders for the boss. They did not pretend to be busy, when not busy they would chat and laugh with the clients. As a visitor, I was very welcomed and staff made time to talk to me as well. Thank you.
Reply from Angela Hunt, Marketing Manager at St Lauras Care Home

Thank you so much for your kind words. We have a great team at St Lauras and we are pleased that you felt so welcomed. Mum and Dad are welcome back anytime. Regards, Home Manager.

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Review from Suzanne W (Daughter of Resident) published on 1 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm extremely pleased with the service provided by St Laura's Care Home.


We moved our mother to St Laura's as we didn't feel she was being cared for adequately in the previous care home.


What a contrast, St Laura's is a lovely building in a beautiful location, the staff are all professional and

polite.


My mother is being looked after with kindness and care so as a family we are no longer worrying about her welfare.


Well done St Laura's, keep up the good work!

Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you so very much for your lovely review. This means so much to me and the team here at St Lauras. We are blessed with a great location and lovely home but it really is the team that makes the home and St Lauras has a super group of caring people. I am glad we have been able to take some of the worry for you and are happy to have you and Mum in our family. Warm regards, Home Manager

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Review from Peter G (Son of Resident) published on 1 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I approached Mum going into a care home with trepidation as I had promised her that I would always look after her and that she would never go into a home. Slowly, realising over several years that I could no longer give Mum the 100% care that she needed as someone suffering from Dementia, I approached
St Lauras, which from the reviews seemed to be a really good care home, and was not disappointed as all the staff are really professional, warm and approachable. Mum is really settled and happy now, showing me a lovely smile every time I visit her and her lovely colourful nails that get varnished often. Mum has made a small group of friends that she spends time with for breakfast, afternoon tea and doing activities together, such as sherry club and seated exercise classes. The best decision I ever made, all be that it was a reluctant one, Mum looks so healthy, happy and has plenty of activities around her to occupy her mind. Well done to you all at St Lauras; you really are the best.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you Peter for you lovely kind words. We are all so pleased that Mum has settled so well into St Lauras and that you can see that she is thriving - she is an absolute delight to care for. Taking a decision to chose long term care for a loved one can be a very emotive time for families but your words will go a long way to reassuring others who are working through this. The team here at St Lauras will get a real boost from this review. Thank you so much. Eme Cameron, Home Manager

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Review from Bruce F (Son of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We thought long and hard about putting Mum into care and tried respite care initially. After just two weeks, we saw such a change in Mum that we were happy for her to become a full-time resident. All the staff we have dealt with have been kind, helpful and caring.
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Review from Selina J (Relative of Resident) published on 28 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my gratitude and appreciation to the manager and her team at St Laura's for all their help and support at what has been an extremely difficult and stressful time for us all. We viewed many care homes once it was agreed that Mum could no longer manage to live safely at home due
to her progressing Dementia, and St Laura's and the manager stood out well above any others due to not only the beautiful setting and facilities but because of the care, compassion, support and effort that everyone gave us. Knowing Mum can now live out her remaining years in such an excellent environment lifted a massive weight from our shoulders, and all we now have to think about is looking forward to life returning to some normality and being able to spend as much time as we can visiting Mum and enjoying life with her whilst we can. So, thank you, to all at St Laura's you are all living angels who deserve medals and recognition for the amazing work you do caring for the elderly and vulnerable.
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Review from Louise R (Daughter of Resident) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident at St Lauras Care Home since the beginning of the first lockdown last March and whilst I have never been inside, I have been able to visit her all Covid compliant.
She is so happy and not distressed at all. She has dementia and I thought she may struggle to leave her own
house and stay there, but the staff have made her feel so comfortable and loving and they are always giving me feedback. They send me photos of her and I am able to video call her.
All the staff are outstanding, caring, kind and professional and have dealt with this horrible virus and pandemic with total dedication and I thank you all.
I have recommended two other residents who are now at St Lauras and cannot speak more highly of this care home. My Mother is in a very happy place. Thank you all.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your such lovely words and for the time you have taken to write this! All of us here caring for mum would like you to know that we are delighted you feel this way about the care Mum is receiving. Mum is a big part of our home and continues to brighten our day with her smile. Thank you for all of the support you give us as a home and a team.

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Review from Anita P (Daughter of Resident) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was one of the first residents to move into St Lauras. We chose Hertfordshire because the choice is so much better here, and we struck gold with St Lauras. Everything was brand new, having just opened, and it had the atmosphere of a friendly hotel - with light spacious communal areas and corridors,
tasteful décor, cinema room, gym, and a separate room for family meals. Dad is very pleased with his own room.


The staff have been excellent and worked tirelessly throughout the challenges Coronavirus brought 3 months after opening. Visits were stopped or adapted to keep everyone safe, and this is a top priory from the dedicated team there.


Dad was quite frail when he entered St Lauras, but with care and attention, he has regained weight and lost energy and is content and settled there now. It's often a difficult choice to make to go into a care home, but this has clearly been the best thing for my dad at a time when he was struggling to look after himself properly. Thank you, St Lauras.

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Review from Juliet A (Daughter of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at St Lauras for two months now. From day one, the staff have been truly wonderful! The carers are lovely, kind, caring and empathetic. The staff appear to love their work and this shows in everything they do. The manager is so caring, approachable and understanding. She always
makes time to speak and listen to any concerns. I must include the lovely administrator in my review, because she is also wonderful. My mum particularly loves the creative activities, so a special thank you to the staff who run those. It is so reassuring to know that my mum is in such safe and caring hands, and you can't put a price on that.
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Review from Andrew C (Next of Kin) published on 22 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been with St Lauras for a little over a year. As NOK and POA, I am very satisfied with the care he has received. During the year, he has progressed to the Rose level, where dementia patient is cared for, and he has been very happy. Throughout the coronavirus pandemic, St Lauras has been
fastidious with its management and infection control. I have been able to see and speak to my uncle pretty much throughout, albeit not always face-to-face. I am very happy and relieved that I found St Lauras and, even in hindsight, would choose it again. Top marks to both the management and care teams.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

This was a lovely review to read Andrew, I have shared it with the team. We are very pleased this is how you feel about the care your Uncle is receiving here at St Lauras. Thank you very much for being such good support to our home. We look forward to continuing to build our rapport with you.

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Review from Sue L (Daughter of Resident) published on 22 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad went to St Lauras for Christmas the first year it was open. They enjoyed their ‘holiday’. We felt reassured that we’d chosen the right place for them when the time came - near me, lovely environment and good food. 8-months later, my dad reached the ‘tipping point’, and he came quite happily
looking forward to a life with more help and a few things going on to make life more interesting. My mum wasn’t quite so keen and certainly challenged staff in her time there before Covid took her from us.
Life for residents and their families has been quite different from the usual care home life. Very limited visits. You are not able to see their rooms or sit with them in their lounges. So it would be good to have a bit more information or photos of activities going on.
The care at St Lauras has been good even when things got really tough in January. The staff know my dad well now, are sensitive to his needs and take good care of him in what is a very difficult time for him.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you for your feedback, I have shared this with the team. Mum is still missed here at St Lauras, staff have fond memories of mum and dads time here and continue to enjoy making new memories with dad.
I have acknowledged your comment about more photos and information about activities that are going on.
Do you have social media? We are about to launch our St Lauras Facebook and share often photos and videos, if you do not let me know, we can then send them to you via email instead if you like. Thank you for your support for our home and staff. We appreciate this more than you know.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for St Lauras Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for St Lauras Care Home is calculated as follows: ( (331 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 380 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Lauras Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

9 Bed Vacancies

Posted: 15 Sep 2025

Private and Local Authority Residential and Dementia Care

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Awards / Recognitions (3)

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Meet the Team (1)

Eme

Eme Cameron

Job Title: Home Manager

Eme started her career in the care sector at the age of 19. She has undertaken almost every role within a home - from Domestic, Kitchen, and Care Assistant, to Senior Care Assistant and Engagement Lead. Doing so has cultivated her incredible success, as well as her most recent appointment as Home Manager at St Laura's.


From this, and as she tells all of her staff, there are no limits to progression: from responsibility and personal development to training and further education - she empowers the people around her to be the very best that they can be, regardless of their age, health or confidence. And by doing so, they in turn deliver the exceptional care that the home continues to pride itself on.

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