St Lauras Care Home

The manager is one of the most caring people I have ever met, she's always there if I need to vent and will listen to any concerns/ideas, I promise you won't regret choosing St.Laura's

We have used St Laura's Care Home several times for respite care for Mum over the last couple of years. It is such a warm and friendly atmosphere and Mum always feels so welcome as the staff are delighted to see her each time. As it was only built a few years ago, St Laura's has all the facilities Mum needs to be comfortable. The management and staff have all been so thoughtful and caring while looking after Mum, especially with her dementia and mobility issues. It's always reassuring to know she's so well looked after when I need to take a break.

The staff at St Lauras are kind and attentive, whether it's assisting with daily tasks or simply offering a friendly smile with a cup of tea and a listening ear, they go above and beyond to ensure the comfort and well-being of all residents. The purpose-built building is clean and provides a warm and welcoming environment for residents. My mother enjoys the cosy and comfortable communal areas which are scattered around. The grounds offer a peaceful retreat for residents to enjoy. One of the standout features of the care home is the wide range of activities available to residents. From arts and crafts to fitness classes and outings, there's something for everyone to enjoy. It's clear that a lot of thought and effort goes into planning these activities. Overall, I couldn't be more impressed with St Lauras. My mother has taken to living at what she proudly calls her home and we are extremely impressed with the caring and supportive environment she is fortunate to experience.

We know it’s early days for our relative but we believe the great start can only lead to a long and happy time at St Lauras. Thank you to the whole team.

We were very impressed with how quickly the team at St Laura’s were able to accommodate our elderly aunt for two weeks respite following a hospital stay. The manager and her team were efficient, friendly and caring whilst making sure our aunt was comfortable. Our family were all made to feel welcome in the home right from the start. Our Aunt was able to recuperate with all her medical needs being addressed and actually reviewed in a beneficial way for her. She quickly adapted to life in the care home taking delight in telling us about the quizzes or her latest hairdressing appointment. Sadly her time in care was curtailed by underlying health issues and led to an untimely hospital admittance. We received nothing but care, concern and unfortunately heart felt condolences when we lost our beloved auntie. Sometimes you meet someone who makes a real difference with positive impact-we feel this happened when we met the manager so a big thank you especially to her and also to all the team at St Laura’s.

My sister has been living at St Lauras for just over a year and has been looked after very well. Despite her health problems she has been enjoying the activities very much, which has settled her considerably. The meals are exceptionally good, with alternative choices. My sister certainly enjoys meal times too with the other residents in the dining room. I visit my sister most days and have got to know all the staff very well. Everyone is so kind and always there for the residents and their families. St Lauras has a lovely atmosphere of kindness and genuine care. I am very happy to know that my sister is in good and caring hands. I also attended a dementia field session for the residents' families, which was incredibly beneficial to us all. I was very grateful for this opportunity. A big thank you to all the amazing staff at St Lauras.

Dad has settled in very well, as it was a hard adjustment to leave his lovely cottage. He is very well cared for and the attention to his health needs is excellent. We are notified of any concerns immediately. The carers are very happy and friendly and have lots of banter with Dad, which is lovely to hear. The food is good, occasionally he doesn't get what he requested, but on the whole it is tasty and good quality and he enjoys sitting with the other residence at meal times having a good natter. It took him several weeks to find his feet, but now he enjoys joining in the activities and has made new friends. I can also bring the dog in to see him and the other residence love making of fuss of her too. I am always made to feel very welcome and the office staff are so lovely and helpful. My brother and I can honestly say we are very happy with the care and support Dad receives, if Dad could manage on his own he would of course prefer to be in his own home, but this is the next best thing.

It’s turned out to be the best thing I could have done! Mum has settled in very well, thanks to the caring, loving staff who work there. The atmosphere as soon as you enter reception is warm, welcoming and reassuring. I couldn’t have chosen better!

I am very pleased with the way Dad has settled into St Laura's. The staff are very friendly and we enjoy saying 'hi' to Dad's fellow residents, too. There is a genuinely friendly and relaxed atmosphere in the home. He is well cared for and mostly cheerful. We enjoy sitting in the garden when we visit. There can be a bit of traffic in the high street but the lovely mature trees make it a relaxing place to sit. Dad also appreciates a birds-eye view of the canopy from his window. His room feels very homely now but we don't often find him in it when we visit - which I think is a good sign. I can't comment on the food, but Dad has said nice things about it and I can vouch for the tea and homemade cake that appear if we time our visit right.

What's excellent about St Lauras! The staff over the past few weeks, I've had the opportunity to see them on a regular basis. They really care for their patients, know them all by name and go out of their way to make sure they eat and drink and are as comfortable as possible and looked after, whatever they need. Keep it up! That's to take nothing away from the facilities, which are first-class!

Mum spent six weeks at St Lauras for respite care. From the moment she arrived, she was made to feel valued and supported. The staff treated her with respect and dignity. As her family, we were made to feel welcome at all times. They encouraged her independence and helped her when needed. They were so busy but found time to really care. If things had been different financially, Mum would have stayed. Thank you.

The activities and ability to keep up with the private Facebook group are a great touch. Thanks.

After a short stay in the hospital, our 91-year-old mum, who lives on her own, needed some respite. By chance, we were recommended St Lauras. From the first visit, I was very impressed with the cleanliness of the home. The staff are all fantastic, helpful and very caring. The food is a very good standard. The facilities offered are very impressive. So Mum moved in for a four weeks stay, but she feels so safe and secure she is now a permanent resident! We can totally recommend St Lauras.

It is not easy when a loved one goes into care, but we could not have asked for better support from the manager and her team. Thank you for caring.

My wife has been a resident of the home since 2019 with dementia, and throughout this period, she has been treated with care, love and dignity.

I found the manager and cares at St Lauras really nice, approachable and helpful! The rooms are very nice with ensuite and very clean! The restaurant area is bright and welcoming, and the food choice is super!

St Laura’s has had a hugely positive impact on my mum as a resident and on us as a family. It’s not an easy thing to go through, but the staff have been brilliant, totally person-centred, flexible and supportive to the extent they have given me my mum ‘back’ for a while, and for that, I’m truly grateful.

My wife always seems happy and content, and this is down to the way she is looked after. I know she is safe and well cared for.

The staff, without exception, are so caring and always interact during my visits, regularly giving me feedback. I cannot recommend St Lauras highly enough.

I have found that all of the staff at St Laura's offer my mother the very best of care. She appears to be at ease at the home and is contented. We are able to take her out every Sunday for lunch, despite her worsening Dementia (Alzheimer's and Dysphasia), and she values the routine and a familiar restaurant and surroundings. Mother is always well turned out and has only good to report of her care at the home.