Benson House

Churchfield Lane, Benson, Wallingford OX10 6SH
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9.8 69 Reviews
  • Benson House, Wallingford
The expert team at Benson Care Home can support a range of care requirements. They have a team of fully trained nurses with specialist expertise, chosen for their compassion and experience. The home is a purpose-built luxury care home that provides quality nursing, residential, and dementia care for up to 70 residents on a permanent and short-stay basis.

The home is luxuriously furnished, giving a homely feel. There are a range of living areas for residents to socialise, with various lounges as well as a cinema room and a hairdressing salon. There are also a variety of daily activities to keep residents engaged. If residents prefer to spend time outside, there is access to vast landscaped gardens, with outdoor seating all year round to soak up the sun. Safety and comfort are a foremost concern at Benson House. That’s why all rooms have acoustic monitoring and are fitted with a nurse call system. Acoustic monitoring can help improve quality of sleep and reduce the risk of falls, giving residents' peace of mind.

For those living with memory loss or dementia, the home’s design features create an inclusive environment. They have dementia-friendly interior design, such as a new stable door feature, floor coverings and signage, to enable individuals living with dementia to find their way around the home independently and safely.

Benson House offers first-class amenities and accommodation which allows residents to feel welcome, relaxed, and secure - ensuring residents can enjoy an active and independent lifestyle.
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Care Provided by Benson House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1907
  • Self-Funded Residential Dementia Care: from £2022
  • Self-Funded Nursing Care: from £2022
  • Self-Funded Nursing Dementia Care: from £2138
  • RESPITE Self-Funded Residential Care: from £1907
  • RESPITE Self-Funded Residential Dementia Care: from £2022
  • RESPITE Self-Funded Nursing Care: from £2022
  • RESPITE Self-Funded Nursing Dementia Care: from £2138

These prices are only a guideline, please contact Benson House to find out the exact price for your requirements.

Contact Benson House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Benson House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cathy Deocadez (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Benson House Reviews (69)

9.8

Benson House has a Review Score of 9.8 (9.773) out of 10, based on 42 reviews in the last 2 years.
Over all time Benson House has 69 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Benson House
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Total of 69, showing 1-20
Review from Anthony W (Husband of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my wife has been in Benson House, now for over a month, she has been shown nothing but kindness and respect from all members of staff while she continues on her Dementia Journey. I highly recommend Benson House.
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Review from Susan W (Sister of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank Benson House for the outstanding care they all gave my brother, Patrick, during his three months of care. Everyone was so kind to him and the facilities there were second to none. Unfortunately Pat passed in their care and the dignity given to him will always be remembered by
all his family and friends.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you, Susan, for your kind words and recognition of the team at Benson House. We are sorry for the loss of your brother, and we are pleased that we were able to give him the dignity he deserved while with us Your comments will be passed on to the team.
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Review from David T (Son of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very good level of care for my father, understanding and compassionate staff. Excellent communication about an issues arising with my Dad's care. Very comfortable and caring environment. The afternoon tea was excellent, with some of the best cake, and for both residents and visitors.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, David. We are so pleased to read your positive comments about the team and your father's care at Benson House, and we're glad you enjoyed our afternoon tea with cake! Your feedback will be passed on to the team who will be delighted with your review.
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Review from D C (Friend of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend received excellent care and support in very challenging circumstances
I have been very impressed by the kindness of all of the staff I have met and by the wonderful facilities
Reply from Cathy Deocadez, Home Manager at Benson HouseWe would like to thank you for taking the time to leave us a review and for your positive comments about the home and team at Benson House. All comments will be passed on to the team.
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Review from Jonathan P (Nephew of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our uncle only had 3 months in Benson House. As a family we were impressed with everyones friendliness and professionalism. He required some specialist care to keep him comfortable. This was achieved. He shared jokes with the nursing staff and was never in pain. The staff are thoughtful and compassionate
we have been happy that he was able to pass his last 3 months in such a good place. He never left his room and had difficulty with his appetite hence the satisfactory ratings below. Thank you for looking after our uncle.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Jonathan, we are so sorry for your loss. We are pleased that your uncle received the care that he needed while with us, and that he was comfortable with our team. Your comments will be passed on to the team.
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Review from Penny M (Wife of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Benson House for nearly three years and during that time has had the most marvellous care from every member of the staff, be it nursing, wellbeing, administrative or maintenance. The care and consideration given to him has been exemplary in all aspects. The home is always
beautifully clean, bright and welcoming and the gardens are well tended. The staff are all very friendly and helpful and very professional. A great weight was removed from my shoulders when my husband came to live at the home. The staff have also given much support to me at difficult times which is much appreciated.
I visited several care homes before choosing this one and I can highly recommend Benson House as being the best in the area.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Penny. We are so pleased to read your positive comments about the team and your husband's care at Benson House, and we're glad to have been able to support you in the difficult times. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Susan W (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to live at Benson House in August 2025. We are both pleased that he is safely there - it is a real home.
His room is lovely and he is enjoying having some personal possessions around him.
The staff are lovely, so kind and caring, but 'professional' all the time. The food is amazing
with a very wide choice. He says the days pass quickly, in no small part due to the wellbeing team. As a visitor I always feel welcome.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Susan. We are so pleased to read your positive comments about your husband's care at Benson House, it is lovely to hear he's feeling safe with us and that when you visit us, you feel welcome. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Alastair T (Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1/ Kind & attentive staff, easy to approach for aid
2/ Need to train nursing assistants to enable dressings change to free up nurses workload
3/ High quality rooms & gardens
4/ Give relevant residents code for front door.
5/ Overall nice play to stay & recuperate
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Alastair. We hope you enjoyed your stay with us at Benson House Care Home and appreciate the feedback regarding the home and team.
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Review from Vincent A (Son of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was asked by the receptionist and office staff if you would be attending the meeting tonight. I said there is no point as you cannot improve perfection. Each and every one of the staff team makes mum's stay extremely nice. All the staff are happy and always greet with a smile nothing is a problem.
Mum appears much happier since residing at Benson House. Her diet has improved immensley, hat's of to all the staff. Thank you all very much.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Vincent. We are so pleased to read your positive comments about your mother's care at Benson House, it is lovely to hear she's happy at the home and that her diet has improved. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Wendy B (Respite Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very lucky to be sent to this lovely care home. The bed is very comfortable & the room is very clean, all the staff are cheerful & so helpful Food is ex with a vide choice.
I am in a short term residents bed sent by hospital, with a broken shoulder.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Wendy. We are so pleased to read your positive comments about your experience at Benson House and that the team and food we offer lived up to your expectations. The team will be delighted with your 5 star feedback and we'll pass this on to them.
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Review from Catherine H (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, friendly staff who provide regular updates. Dad is enjoying his time at Benson House and loves the food and the broad range of activities. He hasn't stopped talking about the boat trip that I was able to join him on.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Catherine. We are so pleased to read your positive comments about your father's care at Benson House and that he enjoyed the boat trip we organised. The team will be delighted with your 5 star feedback and we'll pass this on to them.
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Review from Jack T (Brother-in-law of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law is being well looked after and is happy at Benson House. Since he has been there he has become more sociable and happily speaks to and relates to other residents. Staff are friendly and helpful. He enjoys sitting and walking in the garden. He enjoys the meals. Medical help has
been appreciated. Although his stay will be temporary the experience has given him more confidence to live a more independent life.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time, Jack, to leave a review for Benson House and for your positive comments about our home and team. We are pleased to hear your brother-in-law is enjoying his stay with us and that his confidence has improved with regards to life outside of Benson House. Your comments have been shared with the team who will be delighted to hear your feedback.
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Review from Sue A (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful home and on behalf of my family we are all very happy with the aesthetics, the warmth & friendliness of the staff, the care they deliver and the peace of mind we have been given since mum moved in here.
The activities are varied & from what I have seen & experienced are enjoyable.
So,
Thank you!
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Sue. We are so pleased to read your positive comments about your father's care at Benson House. The care and services we deliver as a team to our residents and families is extremely important to us and we'll share your feedback with the team.
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Review from Rob C (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad's care was simply excellent with great kindness shown to him throughout his time at Benson House.
We will always be grateful for the wonderful care Dad received in his last few months and would recommend Benson House to anyone.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you, Rob, for your kind words and recognition of the team at Benson House. We are sorry for your loss, and we are pleased to hear that you would recommend our home to others. Your comments will be passed on to the team.
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Review from J T (Daughter-in-law of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benson House has been Dad's home for just over two years.
He's well looked after by the staff who are so caring and very patient. We know if there's any problem they'll get in touch with us straight away.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review. We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Benson House. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Rachel S (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Benson House since January when I moved him from a different care home in Oxford. I could not be happier with the level of care provided by the team. He has been bed-bound for months and is cleaned/changed 3 times per day which means he is always clean and happy when
I visit him. His room always smells pleasant (unlike the last home he was in) and the surroundings are really lovely. The team at Benson House and the care they provide is outstanding. I always receive a warm welcome and they truly seem to care about my father's wellbeing. The food is top-notch, the services bang up-to-date and the building itself is a home away from home. My father and I lucked out with Benson and I'm thankful that he's in very good hands.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, Rachel. We are so pleased to read your positive comments about your father's care at Benson House and it is lovely to hear positive feedback regarding the facilities that we have at the home. The team will be delighted with your 5 star feedback and we'll pass this on to them.
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Review from D P (Husband of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful staff. Wonderful food. Great entertainment. Very caring place. Nothing is too much trouble.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review, we are so pleased to read your positive comments about food and care we provide at Benson House Care Home. Your feedback has been passed on to the team.
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Review from Pete R (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was 94 when he was admitted to Benson House, and he spent just over two weeks there before he died.  He only got to use a small proportion of the facilities available, as he was not well enough to engage with most of them.  We did take him into the gardens in a wheelchair, and that was very pleasant
and tranquil.  Although he wasn't able to test many of the things available, he did make use of the best of the feature of Benson House - the care.  There were lots of staff available at all hours of day an night, and they were always cheerful.  It was a great blessing to us to know that he was receiving great care, care that could not have been replicated at home.
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you, for your kind words and recognition of the team at Benson house. We are so sorry for your loss, and we're glad that you were able to enjoy our gardens with him in the time. Your comments will be passed on to the team.
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Review from Sean T (Husband of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Once again a wonderful service from this excellent care home.i was able to go away for a restbite period knowing my wife was in good hands.my wife is very happy when she is in benson house and loves the food and staff and overall good experience.she is looking forward to her next visit
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you for taking the time to leave us a review. We are so pleased to read your positive comments about your wife's care at Benson House during her respite stay, and it is lovely to hear she enjoys the food on offer and spending time with the team - we're looking forward to seeing her again! Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Kelly-Joy S (Granddaughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you're looking for a warm, safe, and loving environment for someone you care about, look no further. Benson House isn't just a care home-they become family. I can't thank them enough for what they did for Nana and for us.
The staff at Benson House were exceptional. They always had time for us ,
offering a shoulder to cry on, a comforting hug, or a laugh when we needed it. They genuinely cared about not just Nana, but us as her family. That compassion made all the difference.
There were many staff members who went above and beyond for us during an incredibly difficult time. After Nana passed, we even held her wake at Benson House. The staff organised everything, chatted with us throughout the day.
They were there when we needed love, comfort, and support the most.
We'll never forget them and will always carry them in our hearts as part of our family for the rest of our lives xx
Reply from Cathy Deocadez, Home Manager at Benson HouseThank you, Kelly-Joy, for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased that our team were able to help you during the difficult time that you went through. Your comments will be passed on to the team who will be delighted with the review.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Benson House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Benson House is calculated as follows: ( (393 Excellents x 5) + (63 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 476 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Benson House is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (3)

Cathy

Cathy Deocadez

Job Title: Home Manager

As the Home Manager of Benson House, Cathy is dedicated to enhancing the lives of residents, ensuring they can live a fulfilled life. She fosters an inclusive atmosphere where everyone feels welcome, creating a friendly environment that is a wonderful place to live, work and visit.


Cathy’s commitment to inclusivity and well-being defines the exceptional care provided at the home. First qualified as a licensed nurse in 1996 in the Philippines, then as a Registered Nurse in the UK in 2004, she has now been working as a Senior Nurse for over 12 years.


Cathy is passionate about being able to support and develop my team and take pride in seeing each one of them grow in their role. All the team members at Benson House are dedicated to offering the best care and environment possible for residents.


In her spare time, she enjoys cooking and creating new dishes for family and friends.

George

George King

Job Title: Customer Relationship Manager Joined: 2024

As a Customer Relationship Manager, George brings a wealth of experience. He has supported many families through important care decisions. He is always available to answer questions and provides compassionate guidance. During personal tours of Benson House, he helps families find the best care solution for their loved ones.

Andy

Andy Farrow

Job Title: Site Maintenance Officer

Andy is our dedicated maintenance man and ensures Benson House is always safe and well-maintained. With a keen eye for detail and a passion for fixing, he keeps our facilities running smoothly. Creating a comfortable environment for all residents. His expertise and friendly demeanour are invaluable to our team.

Frequently Asked Questions about Benson House

What types of Care is Benson House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Benson House have?

There are 70 Single Rooms.

What are the Facilities & Services at Benson House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Benson House to the centre of Wallingford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benson House to verify any information. View our terms and conditions. Benson House has an Enhanced Service - more info.