Benson House

Churchfield Lane, Benson, Wallingford OX10 6SH
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9.8 64 Reviews
  • Benson House, Wallingford
Benson House is a purpose-built luxury care home, providing quality nursing, residential and dementia care for up to 70 residents on a permanent and short stay basis, giving you peace of mind that if your care needs change, they can support you. Their own fully trained nurses have specialist expertise and are chosen for their compassion and experience.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged. With landscaped gardens and wind-proof glazed balconies providing outdoor seating all year round. Situated opposite the River Thames with strong links with the local community.

Safety and comfort are a foremost concern, so all rooms are fitted with a nurse call system and acoustic monitoring for residents' peace of mind. As well as improving quality of sleep, acoustic monitoring can help to reduce the risk of falls. For those living with memory loss or dementia, design features include dementia-friendly elements such as interior decoration, new stable door feature, light levels, floor coverings and signage which help to promote a sense of calm and wellbeing, while enabling people living with dementia to find their way around independently and safely.

Benson House offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.
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Care Provided by Benson House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1782
  • Self-Funded Residential Dementia Care: from £1890
  • Self-Funded Nursing Care: from £1890
  • Self-Funded Nursing Dementia Care: from £1998
  • RESPITE Self-Funded Residential Care: from £1782
  • RESPITE Self-Funded Residential Dementia Care: from £1890
  • RESPITE Self-Funded Nursing Care: from £1890
  • RESPITE Self-Funded Nursing Dementia Care: from £1998

These prices are only a guideline, please contact Benson House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Cathy Deocadez (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Benson House Reviews (64)

9.8

Benson House has a Review Score of 9.8 (9.763) out of 10, based on 40 reviews in the last 2 years.
Over all time Benson House has 64 reviews.

Overall Experience
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Review from Susan W (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to live at Benson House in August 2025. We are both pleased that he is safely there - it is a real home.
His room is lovely and he is enjoying having some personal possessions around him.
The staff are lovely, so kind and caring, but 'professional' all the time. The food is amazing
with a very wide choice. He says the days pass quickly, in no small part due to the wellbeing team. As a visitor I always feel welcome.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Susan. We are so pleased to read your positive comments about your husband's care at Benson House, it is lovely to hear he's feeling safe with us…read more
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Review from Alastair T (Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1/ Kind & attentive staff, easy to approach for aid
2/ Need to train nursing assistants to enable dressings change to free up nurses workload
3/ High quality rooms & gardens
4/ Give relevant residents code for front door.
5/ Overall nice play to stay & recuperate
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Alastair. We hope you enjoyed your stay with us at Benson House Care Home and appreciate the feedback regarding the home and team.
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Review from Vincent A (Son of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was asked by the receptionist and office staff if you would be attending the meeting tonight. I said there is no point as you cannot improve perfection. Each and every one of the staff team makes mum's stay extremely nice. All the staff are happy and always greet with a smile nothing is a problem.
Mum appears much happier since residing at Benson House. Her diet has improved immensley, hat's of to all the staff. Thank you all very much.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Vincent. We are so pleased to read your positive comments about your mother's care at Benson House, it is lovely to hear she's happy at the home and…read more
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Review from Wendy B (Respite Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very lucky to be sent to this lovely care home. The bed is very comfortable & the room is very clean, all the staff are cheerful & so helpful Food is ex with a vide choice.
I am in a short term residents bed sent by hospital, with a broken shoulder.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Wendy. We are so pleased to read your positive comments about your experience at Benson House and that the team and food we offer lived up to your…read more
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Review from Catherine H (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, friendly staff who provide regular updates. Dad is enjoying his time at Benson House and loves the food and the broad range of activities. He hasn't stopped talking about the boat trip that I was able to join him on.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Catherine. We are so pleased to read your positive comments about your father's care at Benson House and that he enjoyed the boat trip we organised.…read more
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Review from Jack T (Brother-in-law of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law is being well looked after and is happy at Benson House. Since he has been there he has become more sociable and happily speaks to and relates to other residents. Staff are friendly and helpful. He enjoys sitting and walking in the garden. He enjoys the meals. Medical help has
been appreciated. Although his stay will be temporary the experience has given him more confidence to live a more independent life.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time, Jack, to leave a review for Benson House and for your positive comments about our home and team. We are pleased to hear your brother-in-law is enjoying his stay with us…read more
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Review from Sue A (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful home and on behalf of my family we are all very happy with the aesthetics, the warmth & friendliness of the staff, the care they deliver and the peace of mind we have been given since mum moved in here.
The activities are varied & from what I have seen & experienced are enjoyable.
So,
Thank you!
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Sue. We are so pleased to read your positive comments about your father's care at Benson House. The care and services we deliver as a team to our…read more
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Review from Rob C (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad's care was simply excellent with great kindness shown to him throughout his time at Benson House.
We will always be grateful for the wonderful care Dad received in his last few months and would recommend Benson House to anyone.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you, Rob, for your kind words and recognition of the team at Benson House. We are sorry for your loss, and we are pleased to hear that you would recommend our home to others. Your comments will…read more
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Review from J T (Daughter-in-law of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benson House has been Dad's home for just over two years.
He's well looked after by the staff who are so caring and very patient. We know if there's any problem they'll get in touch with us straight away.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review. We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Benson House. Your feedback…read more
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Review from Rachel S (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Benson House since January when I moved him from a different care home in Oxford. I could not be happier with the level of care provided by the team. He has been bed-bound for months and is cleaned/changed 3 times per day which means he is always clean and happy when
I visit him. His room always smells pleasant (unlike the last home he was in) and the surroundings are really lovely. The team at Benson House and the care they provide is outstanding. I always receive a warm welcome and they truly seem to care about my father's wellbeing. The food is top-notch, the services bang up-to-date and the building itself is a home away from home. My father and I lucked out with Benson and I'm thankful that he's in very good hands.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Rachel. We are so pleased to read your positive comments about your father's care at Benson House and it is lovely to hear positive feedback…read more
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Review from D P (Husband of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful staff. Wonderful food. Great entertainment. Very caring place. Nothing is too much trouble.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about food and care we provide at Benson House Care Home. Your feedback has been passed on to the…read more
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Review from Pete R (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was 94 when he was admitted to Benson House, and he spent just over two weeks there before he died.  He only got to use a small proportion of the facilities available, as he was not well enough to engage with most of them.  We did take him into the gardens in a wheelchair, and that was very pleasant
and tranquil.  Although he wasn't able to test many of the things available, he did make use of the best of the feature of Benson House - the care.  There were lots of staff available at all hours of day an night, and they were always cheerful.  It was a great blessing to us to know that he was receiving great care, care that could not have been replicated at home.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you, for your kind words and recognition of the team at Benson house. We are so sorry for your loss, and we're glad that you were able to enjoy our gardens with him in the time. Your comments…read more
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Review from Sean T (Husband of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Once again a wonderful service from this excellent care home.i was able to go away for a restbite period knowing my wife was in good hands.my wife is very happy when she is in benson house and loves the food and staff and overall good experience.she is looking forward to her next visit
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your wife's care at Benson House during her respite stay, and it is lovely to hear she enjoys…read more
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Review from Kelly-Joy S (Granddaughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you're looking for a warm, safe, and loving environment for someone you care about, look no further. Benson House isn't just a care home-they become family. I can't thank them enough for what they did for Nana and for us.
The staff at Benson House were exceptional. They always had time for us ,
offering a shoulder to cry on, a comforting hug, or a laugh when we needed it. They genuinely cared about not just Nana, but us as her family. That compassion made all the difference.
There were many staff members who went above and beyond for us during an incredibly difficult time. After Nana passed, we even held her wake at Benson House. The staff organised everything, chatted with us throughout the day.
They were there when we needed love, comfort, and support the most.
We'll never forget them and will always carry them in our hearts as part of our family for the rest of our lives xx
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you, Kelly-Joy, for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased that our team were able to help you during the difficult time…read more
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Review from Belinda D (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everybody was so kind and caring and it had a lovely peaceful feel when I walked in.
The nurses were very helpful and informative to me, about mums short stay.
They supported me along the journey with mum and I am very grateful for all there help.
A lovely care home a big Thank you X
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Belinda. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear you felt supported by us…read more
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Review from Chris S (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad came to Benson House for planned short term recovery but ended up staying for a number of months.
We can not fault the staff who were incredibly accommodating of his dietary requirements. All staff were without fail always cheerful, willing to spend time with my Dad and do whatever it took to
keep him happy. This was from all kinds of staff - the maintenance team, catering, nursing carers and the management and administration. We were so impressed.
Whenever we had a query or concern, response was immediate.
Benson House is a fantastic care home. They made my Dad' s last months as a comfortable as possible.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for your kind words and recognition of the team at Benson House, Chris. We are so sorry for your loss, and we hope we made your Dad's time with us was as comfortable and enjoyable as…read more
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Review from DJ M (Power of Attorney of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benson House cared for my uncle for 3 years and at times he wasn't always grateful, but I know he was safe and had people around him instead of being home alone. I felt very supported by the staff and especially the carers who cared for Allan throughout his time at Benson House. They followed his wishes
and when the time came for my uncle to leave this planet they gave him a dignified death and allowed him to be discharged from hospital and die with the people who he knows and cared for him. With me being overseas and him having no relatives their care and support after he died with paperwork was so helpful. I am so happy we found Benson House, my uncle was happy there. With my heartfelt thanks.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased to hear your Uncle was happy and comfortable while with us. Your comments…read more
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Review from E G (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Benson House for end-of-life care. All the staff have been excellent, very caring and approachable. The level of care has been tailored each day to my mum's needs. My mum's room is very comfortable and cleaned regularly with accessible bathroom and shower, TV and telephone. There is a
weekly activity programme which is very good for interaction between residents. The meals are outstanding, with a good choice of options. The management is very approachable with any concerns and responded quickly to our questions.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear she is settling in at the home and…read more
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Review from Ann L (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Benson House were very helpful when we required care for my mother at short notice. Mum had an assessment at home within a few days and moved into the home the day after the assessment. Circumstances meant we extended mum's stay at short notice but this was never an issue for the home. We
were very happy with the care and attention mum had from staff. Access to the nurses was easy and they always had time to talk and discuss mums progress showing a deep understanding of her needs. The nurses communicated well with mum's GP and hospital clinicians, adjusting medication as required.
Unfortunately for mum an out break of covid meant that access to the activities was restricted but she still had chats with the other ladies at mealtimes
It was reassuring to have audio in mums room as we were concerned for her, especially at night.
Family were always made welcome when visiting.
The home was very accommodating when mum continued to visit Benson Day Centre a couple of times a week
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review, Ann. We are so pleased to read your positive comments about the care your mum is receiving and recognition of the team at Benson House. Your…read more
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Review from C M (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really delighted with the kindness, care and careful attention to individual needs at Benson House. The activities and engagement (even with a reluctant joiner in!) are great and there is a lovely, unstressful atmosphere. Thank you.
Reply from Cathy Deocadez, Home Manager at Benson House
Thank you for taking the time to leave us a review. We are pleased to read your positive comments about Benson House and we're glad the atmosphere in the home comes across well. Your comments will be…read more
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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Benson House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Benson House is calculated as follows: ( (369 Excellents x 5) + (69 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 455 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Benson House is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (3)

Cathy

Cathy Deocadez

Job Title: Home Manager

As the Home Manager, I believe in enhancing the lives of our residents and that they should be able to live the life they want. I enjoy taking on the responsibilities that come with managing a home and I encourage the inclusion of everyone in the home, to create a friendly environment and a great place for us all to live, work and visit.


I have been qualified as a licensed nurse since 1996 in the Philippines and a Registered Nurse in the UK since 2004 with me being a Senior Nurse for over 12 years. I am proud to have been promoted from Deputy Manager at Benson House to the new Home Manager and have the opportunity to support and develop the team at the home to create a culture where continuous learning is encouraged and valued.


I operate an open-door policy and am approachable, not only to my team but to the residents and their relatives too as it is their home. I encourage residents to make their rooms their own, by bringing in personal items to help make them homely for them.


I am passionate about being able to support and develop my team and seeing team members grow in their roles at the home as I work with them to offer the best care and environment possible for our residents.


I have lived in Benson for over two years and our home has a strong connection with the local community, and this is something that I am proud of and want to develop further. My favourite aspect of the local area is the river that the home overlooks and the accessibility to Oxford Centre.


In my spare time, I enjoy cooking and I like to create new dishes while cooking for my family and friends.

George

George King

Job Title: Customer Relationship Manager Joined: 2024

As a Customer Relationship Manager, George brings a wealth of experience supporting families through important care decisions. Always available to answer questions, he provides compassionate guidance and personal show rounds, helping families find the best care solution for their loved ones.

Andy

Andy Farrow

Job Title: Site Maintenance Officer

Andy, our dedicated maintenance man, ensures Benson House Care Home is always safe and well-maintained. With a keen eye for detail and a passion for fixing things, Andy keeps our facilities running smoothly, creating a comfortable environment for all residents. His expertise and friendly demeanour are invaluable to our team.

Frequently Asked Questions about Benson House

What types of Care is Benson House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Benson House have?

There are 70 Single Rooms.

What are the Facilities & Services at Benson House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Benson House to the centre of Wallingford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benson House to verify any information. View our terms and conditions. Benson House has an Enhanced Service - more info.