Benson House Care Home

My mother moved to Benson House in March 2023, she passed away in June 2024. Mum's medical condition was severe and she needed high-quality constant care which she received from the kind, professional carers at Benson House. Her medication was regularly reviewed and adjusted to suit the deteriorating stages of her illness. Her food had to be puréed but was always tasty, colourful and nutritious. The wonderful chef made Mum a beautiful birthday cake for her 90th which you would never have known was puréed by looking at it, she thoroughly enjoyed it. Mum's fluid intake had to be thickened but, again, was never boring and she was given a variety of juice flavours. Mum's weight started to improve after a couple of months and so did her skin. During Mum's final week, it was obvious the end was near, I had at least one call every day from the nursing staff to update me, as I don't live close to the home. I can't fault the care my mum received and would recommend Benson House to anyone.

I first came to Benson House when it had just opened three years ago. I said then if my care needs grew I would not hesitate to come back here. Three years later, I am back at Benson House and as satisfied as before.

Good overall.

The staff are very kind and caring to all residents!

What a find! We are thrilled with Benson House. We feel reassured knowing Dad is well cared for, well-fed and kept entertained. He is very happy and is constantly praising the lovely staff. There is always someone to check if he wants to join the many activities and to escort him. The staff are exceptionally kind and caring. They even arranged for my dad to continue one of his favourite activities, table tennis, by bringing someone in weekly to play against him. A staff member is always there with him, ready to catch him if he falls! They are so thoughtful and even organised a tea party with cake for his 97th birthday, which really touched him. They are vigilant, constantly checking on him, due to recent falls. The future plans seem inclusive, encouraging resident involvement. Benson House is a beautiful building with lovely gardens and everything has been thought of. Thoroughly recommended.

I am in the deepest of gratitude for the compassionate and professional care of my mother at Benson House. On every level, the service is exemplary and all staff, from nursing staff to cleaners, are kind, conscientious and efficient. I could not have asked for a better place for my mother and also for myself - I too, was supported and kept informed at all times of Mum's progress.

My wife was diagnosed with Alzheimer’s in 2019. When she was becoming increasingly anxious and life for me too was becoming difficult to contend with, we engaged carers to come in and help with her personal care and to give me brief moments of respite. As her condition worsened, I concluded that residential care would be a better option for temporary respite breaks. The first home we chose ended disastrously and so we continued to look for other suitable homes. Finally, after becoming exhausted and at my wit's end, we looked at Benson House. I held meetings with different members of the management team and we had a home visit so my wife could be assessed. The staff were professional and friendly and, although I drove my wife to Benson House on the first day of her stay with some trepidation, we were greeted warmly and made to feel welcome. My wife settled in and is happy to return, which is a great endorsement.

100% the right place for Dad.

There is a happy atmosphere about the place that is so welcoming. I am going to miss Mum a lot. I will also miss my visits to Benson House and everyone who works there as in a short period of time, the staff have become a second family to me and I will miss them all.

My beloved sister was admitted into the home on the 31/7/23. She found it quite hard settling at first due to owning her own home for over 60 years!

She soon became content due to the very friendliness of the staff. They were caring, kind and mostly very good in all aspects of care. I/we could not have asked for a better care home with 24/7. The food is excellent and a lot of variations, and the cakes and biscuits were superb! They also have day trips out if the residents want to go. A hairdresser, chiropodist and many day activities. All the rooms have their own wet rooms washing facilities and toilet.

If you’re looking for a home to place your loved ones then this is the place, look no further.

I stayed in Benson House for close to a month and I can't praise it enough. The accommodation was first class and the staff were 100%. They were kind, caring and thoughtful. Nothing was too much trouble.

My wife seemed very content with her stay and happy with staff attendance. Because of her condition, she couldn’t tell me about the activities available. She was happy with the food and service. The room she had was comfortable and clean. She was at Benson House last year and I have booked her in again late September and early October.

When we visit we always feel that Benson House is a very friendly and welcoming place.

My father had to go into this home in the early part of this year, unfortunately, due to his well-being and health concerns. The service we have received, as a family, has been best in class, right from the point time when we enquired about him becoming a resident and this has continued with his care throughout his time here.

Fingers crossed!

My mother had a short respite stay at Benson House in the middle of February whilst I was away. The care was excellent and I felt relieved to know she was in safe hands. The staff involved in her care were kind and showed great empathy. My mother was able to continue her regular social life by having visitors and family join her for lunches.

The staff at Benson House are incredibly supportive and caring. My mum has Dementia and has been really well looked after since moving into Benson House. She is very frail but the team make every effort to get her out of bed, eat with other residents and be as active as possible. The whole building and rooms are of excellent quality - really well-appointed and thought-through. Everyone on the staff is kind, and considerate and takes time to listen and explain things. The food is excellent, the environment calm and the gardens/landscaping are also great.

My husband was happy with his stay and liked his room with the garden view and it was convenient for him to access the communal areas. We felt safe leaving him in the care of the staff at Benson House.

My father died in Benson House on March 1st, since then my mother has received such loving care from all the staff it has been fabulous. The key staff really do go above and beyond to ensure that her needs are considered and looked after e.g. her hairdresser coming in especially to do her hair prior to the funeral. We all fell part of the Benson House family.

My stay in Benson care home was satisfactory. There was good care and everyone was very kind and helpful. Every effort was made to make me feel comfortable and there were plenty of activities to keep me interested and stimulated.