Benson House

Churchfield Lane, Benson, Wallingford OX10 6SH
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9.8 69 Reviews
  • Benson House, Wallingford
The expert team at Benson Care Home can support a range of care requirements. They have a team of fully trained nurses with specialist expertise, chosen for their compassion and experience. The home is a purpose-built luxury care home that provides quality nursing, residential, and dementia care for up to 70 residents on a permanent and short-stay basis.

The home is luxuriously furnished, giving a homely feel. There are a range of living areas for residents to socialise, with various lounges as well as a cinema room and a hairdressing salon. There are also a variety of daily activities to keep residents engaged. If residents prefer to spend time outside, there is access to vast landscaped gardens, with outdoor seating all year round to soak up the sun. Safety and comfort are a foremost concern at Benson House. That’s why all rooms have acoustic monitoring and are fitted with a nurse call system. Acoustic monitoring can help improve quality of sleep and reduce the risk of falls, giving residents' peace of mind.

For those living with memory loss or dementia, the home’s design features create an inclusive environment. They have dementia-friendly interior design, such as a new stable door feature, floor coverings and signage, to enable individuals living with dementia to find their way around the home independently and safely.

Benson House offers first-class amenities and accommodation which allows residents to feel welcome, relaxed, and secure - ensuring residents can enjoy an active and independent lifestyle.
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Care Provided by Benson House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1907
  • Self-Funded Residential Dementia Care: from £2022
  • Self-Funded Nursing Care: from £2022
  • Self-Funded Nursing Dementia Care: from £2138
  • RESPITE Self-Funded Residential Care: from £1907
  • RESPITE Self-Funded Residential Dementia Care: from £2022
  • RESPITE Self-Funded Nursing Care: from £2022
  • RESPITE Self-Funded Nursing Dementia Care: from £2138

These prices are only a guideline, please contact Benson House to find out the exact price for your requirements.

Contact Benson House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Benson House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cathy Deocadez (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Benson House Reviews (69)

9.8

Benson House has a Review Score of 9.8 (9.773) out of 10, based on 42 reviews in the last 2 years.
Over all time Benson House has 69 reviews.

Overall Experience
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Date Published
  • 69
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Reviewer Connection to Benson House
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Total of 69, showing 61-69
Review from Gerald M (Respite Resident) published on 28 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Benson House is excellent and I loved my stay there, and I have already booked two more stays. Everyone who works there goes out of their way to make your stay enjoyable and that they did in abundance. Thank you to each and every one of you for looking after me so well. Benson House should be so proud
that they have such a wonderful team.
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Review from Karin M (Wife of Resident) published on 28 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband recently completed a three weeks respite stay at Benson house. Having been very apprehensive to begin with, at the end of his stay he was almost sorry to leave. Feeling distinctly sad at leaving friends behind. From the minute we arrived, we were met at the door by key staff and made to feel
welcome. The warm, friendly, professional and personalised care was evident throughout. We are definitely planning on a return visit.
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Review from Brian L (Husband of Resident) published on 10 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Of all the homes I have visited in recent months to see if that home might be suitable for my wife and some respite for her, the Benson Home was outstanding. It is newly built and has the advantage of modern design and facilities but is also has a lovely atmosphere of calm, beauty, efficient management
and great and real, care. The whole building and fittings is of what I would describe as five star hotel quality but above all is its culture of really caring for all of its residents. What is absolutely obvious from the first arrival is every member of management and staff has one main objective and that is to provide a home for its residents as close to what their own families and homes would provide. The detailed training is obviously and rightly of supreme quality, but what is different is that the whole service and culture used and provided is one of real love and care. In my view, it is what any resident would wish for. My wife felt she was at home.
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Review from Sarah F (Daughter of Resident) published on 9 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were quite apprehensive about Mum spending some time at a care home, but right from our first visit, we were put at ease by the cheerful and professional welcome and the genuine kindness and attentiveness from all the staff. During her stay, Mum rediscovered her former buzz for life, and her self-confidence
grew daily. She started drawing and painting again, and she loved getting to know the other residents, either over the delicious 3-course meals in the restaurant or out on the patio or in the beautiful gardens, during the many activities, or just while relaxing with a cup of tea. The whole environment at Benson House is calm and welcoming and it is a cheerful and uplifting place to be. But it is the genuine care and attentiveness of the staff which makes it outstanding. I would not hesitate to recommend them for anyone looking for anything from some temporary respite to a longer-term caring and nurturing home. The original meaning of Care Home is often overlooked, but Benson House provides just that.
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Review from Jane B (Daughter of Resident) published on 5 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 87-year-old Mum stayed at Benson House for 2 weeks respite, whilst my family went on holiday. It is probably fair to say that Mum wasn't keen, but was equally worried about being left at home alone. However, she need not have worried, the whole experience was excellent from start to finish. The care
home itself is beautiful and very well equipped but what really made the whole experience was the staff. We felt welcome right from the start when we arrived to see a personalised welcome notice on the front door! All the staff were very friendly and attentive and Mum's care was very centred around her individual needs. I particularly liked how they introduced her to the other residents, as it can be quite daunting being the 'newbie'! I visited a couple of times before going on holiday and Mum seemed very settled. She enjoyed the activities and the company of the staff and the other residents. Mum is planning on a return trip next time we go on holiday - a success for all of us!
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Review from Jean B (Friend of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff for their caring, patience, dedication, professional personal input and friendliness. Visitors always made to feel welcome. The accommodation is second to none. Cleanliness excellent. Food looked delicious. Nothing was too much trouble. They were constantly in touch with Dr's,
district nurses, also Sue Ryder, whatever the needs.
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Review from R W (Wife of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Benson House for four weeks. Due to the care and kindness of the staff, he has settled in amazingly well. The staff treats the residents with total respect and their thoughtful care preserves the dignity of the resident. The home and gardens are absolutely beautiful
throughout the home, a true home from home. The meals are first class and the chef and his team take huge pride in the preparation and presentation of all meals which are served in a lovely dining room or weather permitting Al Fresco. There is a busy activity programme and the activity coordinator with the help of the caring team organise activities suitable for all residents. Everyone is encouraged to get involved in some way and the days are busy with interesting and purposeful recreational activities. I am so pleased that I found Benson House and I feel very happy and confident that he is in a first-class quality care home and cared for by a team of professional and dedicated staff.
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Review from Alison A (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely home! I am so pleased and happy with everything.
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Review from G H (Son of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all aspects. The accommodations is first-class, and the care is extremely good. All staff are diligent, kind, friendly and very good communicators.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Benson House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Benson House is calculated as follows: ( (393 Excellents x 5) + (63 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 476 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Benson House is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (3)

Cathy

Cathy Deocadez

Job Title: Home Manager

As the Home Manager of Benson House, Cathy is dedicated to enhancing the lives of residents, ensuring they can live a fulfilled life. She fosters an inclusive atmosphere where everyone feels welcome, creating a friendly environment that is a wonderful place to live, work and visit.


Cathy’s commitment to inclusivity and well-being defines the exceptional care provided at the home. First qualified as a licensed nurse in 1996 in the Philippines, then as a Registered Nurse in the UK in 2004, she has now been working as a Senior Nurse for over 12 years.


Cathy is passionate about being able to support and develop my team and take pride in seeing each one of them grow in their role. All the team members at Benson House are dedicated to offering the best care and environment possible for residents.


In her spare time, she enjoys cooking and creating new dishes for family and friends.

George

George King

Job Title: Customer Relationship Manager Joined: 2024

As a Customer Relationship Manager, George brings a wealth of experience. He has supported many families through important care decisions. He is always available to answer questions and provides compassionate guidance. During personal tours of Benson House, he helps families find the best care solution for their loved ones.

Andy

Andy Farrow

Job Title: Site Maintenance Officer

Andy is our dedicated maintenance man and ensures Benson House is always safe and well-maintained. With a keen eye for detail and a passion for fixing, he keeps our facilities running smoothly. Creating a comfortable environment for all residents. His expertise and friendly demeanour are invaluable to our team.

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