
The home and gardens are absolutely beautiful throughout the home, a true home from home.R W(Wife of Resident/Service User)

All staff are diligent, kind, friendly and very good communicators.G H(Son of Resident/Service User)

the days are busy with interesting and purposeful recreational activities.R W(Wife of Resident/Service User)

The home and gardens are absolutely beautiful throughout the home, a true home from home.R W(Wife of Resident/Service User)

All staff are diligent, kind, friendly and very good communicators.G H(Son of Resident/Service User)

the days are busy with interesting and purposeful recreational activities.R W(Wife of Resident/Service User)

The expert team at Benson Care Home can support a range of care requirements. They have a team of fully trained nurses with specialist expertise, chosen for their compassion and experience. The home is a purpose-built luxury care home that provides quality nursing, residential, and dementia care for up to 70 residents on a permanent and short-stay basis.
The home is luxuriously furnished, giving a homely feel. There are a range...
Care Provided by Benson House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Benson House for full pricing details and T&Cs.
Contact Benson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Caring Homes Group
- Private Owned
Person in charge
- Cathy Deocadez(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Benson House Reviews (82)
Benson House has a Review Score of 9.7 (9.740) out of 10, based on 51 reviews in the last 2 years.
Over all time Benson House has 82 reviews.
I stayed in Benson House for close to a month and I can't praise it enough. The accommodation was first class and the staff were 100%. They were kind, caring and thoughtful. Nothing was too much trouble.
Thank you for taking the time to leave us a review, Joyce. We are so pleased to read your positive comments about the care you received and the recognition of the team at Benson House. Your feedback has been passed on to the team.
My wife seemed very content with her stay and happy with staff attendance. Because of her condition, she couldn’t tell me about the activities available. She was happy with the food and service. The room she had was comfortable and clean. She was at Benson House last year and I have booked her in again late September and early October.
Thank you for taking the time to leave us a review, Michael. We are so pleased to read the positive comments about your wife’s care at Benson House and it is lovely to hear she is happy with a number of services we provide. Your feedback will be passed on to the team who will be delighted with your 5* review.
He has a lovely room and has been able to bring some precious possessions and pictures and just some of his beloved books!
As a family, we are confident that he is being looked after safely, kindly and with due care for his particular health requirements.
When we visit we always feel that Benson House is a very friendly and welcoming place.
Thank you for taking the time to leave us a review, Janet. We are pleased to read your positive comments about your brother’s care at Benson House and it is lovely to hear that the team have helped make his transition into the home as smooth as possible. Your feedback will be passed on to the team.
My father had to go into this home in the early part of this year, unfortunately, due to his well-being and health concerns. The service we have received, as a family, has been best in class, right from the point time when we enquired about him becoming a resident and this has continued with his care throughout his time here.
Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about your father’s care at Benson House and it is lovely to hear the service we’ve provided has been to a high standard. Your feedback will be passed on to the team who will be delighted with your 5* review.
It wouldn't surprise me if my mother asks to go back in a few weeks. She is realising that Benson House is a safe, happy and supportive home. But sometimes pride and personality get in the way!
Fingers crossed!
Thank you for taking the time to leave us a review Jilly and for your kind words and recognition of the team at Benson House. The care and services we deliver as a team to our residents and families is extremely important to us. We would love to welcome your mother back should she decide to come and stay again. Your positive feedback will be shared with the team.
My mother had a short respite stay at Benson House in the middle of February whilst I was away. The care was excellent and I felt relieved to know she was in safe hands. The staff involved in her care were kind and showed great empathy. My mother was able to continue her regular social life by having visitors and family join her for lunches.
Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your mother received during her short stay with us and the recognition of the team at Benson House. Your feedback has been passed on to the team.
The staff at Benson House are incredibly supportive and caring. My mum has Dementia and has been really well looked after since moving into Benson House. She is very frail but the team make every effort to get her out of bed, eat with other residents and be as active as possible. The whole building and rooms are of excellent quality - really well-appointed and thought-through. Everyone on the staff is kind, and considerate and takes time to listen and explain things. The food is excellent, the environment calm and the gardens/landscaping are also great.
Thank you Keith for taking the time to leave us a review, we are so pleased to read your comments about the care your mum is receiving, as well as the positive comments about our home and recognition of the team. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
My husband was happy with his stay and liked his room with the garden view and it was convenient for him to access the communal areas. We felt safe leaving him in the care of the staff at Benson House.
Thank you Barbara for taking the time to leave us a review. It is great to hear your husband enjoyed his stay with us and his room with the garden view, as well as your positive comments about the care and team at Benson House. Your comments will be passed onto the team who will be delighted to hear your feedback.
My father died in Benson House on March 1st, since then my mother has received such loving care from all the staff it has been fabulous. The key staff really do go above and beyond to ensure that her needs are considered and looked after e.g. her hairdresser coming in especially to do her hair prior to the funeral. We all fell part of the Benson House family.
Thank you for your kind words. Your father was a much-loved member of our home community, and we would like to again send our condolences for your loss. Our team truly put their heart and soul into the care they provide, so to receive such warm and encouraging words from you and that you feel part...
My stay in Benson care home was satisfactory. There was good care and everyone was very kind and helpful. Every effort was made to make me feel comfortable and there were plenty of activities to keep me interested and stimulated.
Thank you for taking the time to leave us a review. We're happy to hear that you enjoyed your stay and the range of activities within the home. The care and services we deliver as a team to our residents is extremely important to us. I will pass on your kind comments to the whole team.
The staff at Benson House are friendly, supportive and exceptionally kind. My mother has dementia and it was a hard decision to move her into residential care but I have felt supported throughout the process and the care she receives is excellent. The rooms are very attractive, the facilities excellent and there is a beautiful garden. It is an immense relief to know my mother is safe and well cared for and I recommend Benson House without hesitation.
Her respite care was exceptional, she was extremely happy throughout her stay and would return without hesitation.
After a bad experience with another care home, it was such a relief to find a care facility that didn’t just meet but exceeded my requirements for looking after my dear mother.
5 stars are not enough to describe the Benson experience.
Everyone was so kind, patient and helpful. I was made to feel at home very quickly nothing was too much trouble.
I left feeling that I have made lots of lovely new friends, and I hope to see them all again soon.
The food was excellent a great mix of delicious interesting varied dishes.
Thank you so much everyone at Benson House.
Benson House is excellent and I loved my stay there, and I have already booked two more stays. Everyone who works there goes out of their way to make your stay enjoyable and that they did in abundance. Thank you to each and every one of you for looking after me so well. Benson House should be so proud that they have such a wonderful team.
My husband recently completed a three weeks respite stay at Benson house. Having been very apprehensive to begin with, at the end of his stay he was almost sorry to leave. Feeling distinctly sad at leaving friends behind. From the minute we arrived, we were met at the door by key staff and made to feel welcome. The warm, friendly, professional and personalised care was evident throughout. We are definitely planning on a return visit.
Of all the homes I have visited in recent months to see if that home might be suitable for my wife and some respite for her, the Benson Home was outstanding. It is newly built and has the advantage of modern design and facilities but is also has a lovely atmosphere of calm, beauty, efficient management and great and real, care. The whole building and fittings is of what I would describe as five star hotel quality but above all is its culture of really caring for all of its residents. What is absolutely obvious from the first arrival is every member of management and staff has one main objective and that is to provide a home for its residents as close to what their own families and homes would provide. The detailed training is obviously and rightly of supreme quality, but what is different is that the whole service and culture used and provided is one of real love and care. In my view, it is what any resident would wish for. My wife felt she was at home.
We were quite apprehensive about Mum spending some time at a care home, but right from our first visit, we were put at ease by the cheerful and professional welcome and the genuine kindness and attentiveness from all the staff. During her stay, Mum rediscovered her former buzz for life, and her self-confidence grew daily. She started drawing and painting again, and she loved getting to know the other residents, either over the delicious 3-course meals in the restaurant or out on the patio or in the beautiful gardens, during the many activities, or just while relaxing with a cup of tea. The whole environment at Benson House is calm and welcoming and it is a cheerful and uplifting place to be. But it is the genuine care and attentiveness of the staff which makes it outstanding. I would not hesitate to recommend them for anyone looking for anything from some temporary respite to a longer-term caring and nurturing home. The original meaning of Care Home is often overlooked, but Benson House provides just that.
My 87-year-old Mum stayed at Benson House for 2 weeks respite, whilst my family went on holiday. It is probably fair to say that Mum wasn't keen, but was equally worried about being left at home alone. However, she need not have worried, the whole experience was excellent from start to finish. The care home itself is beautiful and very well equipped but what really made the whole experience was the staff. We felt welcome right from the start when we arrived to see a personalised welcome notice on the front door! All the staff were very friendly and attentive and Mum's care was very centred around her individual needs. I particularly liked how they introduced her to the other residents, as it can be quite daunting being the 'newbie'! I visited a couple of times before going on holiday and Mum seemed very settled. She enjoyed the activities and the company of the staff and the other residents. Mum is planning on a return trip next time we go on holiday - a success for all of us!
Thank you to all the staff for their caring, patience, dedication, professional personal input and friendliness. Visitors always made to feel welcome. The accommodation is second to none. Cleanliness excellent. Food looked delicious. Nothing was too much trouble. They were constantly in touch with Dr's, district nurses, also Sue Ryder, whatever the needs.
My husband has been a resident in Benson House for four weeks. Due to the care and kindness of the staff, he has settled in amazingly well. The staff treats the residents with total respect and their thoughtful care preserves the dignity of the resident. The home and gardens are absolutely beautiful throughout the home, a true home from home. The meals are first class and the chef and his team take huge pride in the preparation and presentation of all meals which are served in a lovely dining room or weather permitting Al Fresco. There is a busy activity programme and the activity coordinator with the help of the caring team organise activities suitable for all residents. Everyone is encouraged to get involved in some way and the days are busy with interesting and purposeful recreational activities. I am so pleased that I found Benson House and I feel very happy and confident that he is in a first-class quality care home and cared for by a team of professional and dedicated staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (1)
- 29 Sep 2025
At Caring Homes, we love to get involved in Care Home Open Week and our team at Benson House is no exception, always looking to deliver an action-packed day. Last...
- 22 May 2025
Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...
- 12 Aug 2024
With a beautiful stretch of the River Thames just minutes away from Benson House Care Home in Wallingford, the home’s idyllic Oxfordshire location is perfect for those residents – and...
- 17 Sep 2026Organiser: Benson House
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Caring Homes Group
- 31 Jan 2025Recipient: Caring Homes Group
- 31 Jan 2024Recipient: Caring Homes Group
Accreditations
There are no accreditations posted yet for Benson House.
Meet the Team (3)

As the Home Manager of Benson House, Cathy is dedicated to enhancing the lives of residents, ensuring they can live a fulfilled life. She fosters an inclusive atmosphere where everyone feels welcome, creating a friendly environment that is a wonderful place to live, work and visit.
Cathy’s commitment to inclusivity and well-being defines the exceptional care provided at the home. First qualified as a licensed nurse in 1996 in the Philippines, then as a Registered Nurse in the UK in 2004, she has now been working as a Senior Nurse for over 12 years.
Cathy is passionate about being able to support and develop my team and take pride in seeing each one of them grow in their role. All the team members at Benson House are dedicated to offering the best care and environment possible for residents.
In her spare time, she enjoys cooking and creating new dishes for family and friends.

As a Customer Relationship Manager, George brings a wealth of experience. He has supported many families through important care decisions. He is always available to answer questions and provides compassionate guidance. During personal tours of Benson House, he helps families find the best care solution for their loved ones.

Andy is our dedicated maintenance man and ensures Benson House is always safe and well-maintained. With a keen eye for detail and a passion for fixing, he keeps our facilities running smoothly. Creating a comfortable environment for all residents. His expertise and friendly demeanour are invaluable to our team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benson House to verify any information. View our terms and conditions. Benson House has an Enhanced Service -more info.