
The home and gardens are absolutely beautiful throughout the home, a true home from home.R W(Wife of Resident/Service User)

All staff are diligent, kind, friendly and very good communicators.G H(Son of Resident/Service User)

the days are busy with interesting and purposeful recreational activities.R W(Wife of Resident/Service User)

The home and gardens are absolutely beautiful throughout the home, a true home from home.R W(Wife of Resident/Service User)

All staff are diligent, kind, friendly and very good communicators.G H(Son of Resident/Service User)

the days are busy with interesting and purposeful recreational activities.R W(Wife of Resident/Service User)

The expert team at Benson Care Home can support a range of care requirements. They have a team of fully trained nurses with specialist expertise, chosen for their compassion and experience. The home is a purpose-built luxury care home that provides quality nursing, residential, and dementia care for up to 70 residents on a permanent and short-stay basis.
The home is luxuriously furnished, giving a homely feel. There are a range...
Care Provided by Benson House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Benson House for full pricing details and T&Cs.
Contact Benson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Caring Homes Group
- Private Owned
Person in charge
- Cathy Deocadez (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Benson House Reviews (89)
Benson House has a Review Score of 9.7 (9.747) out of 10, based on 58 reviews in the last 2 years.
Over all time Benson House has 89 reviews.
The staff at Benson House were exceptional. They always had time for us , offering a shoulder to cry on, a comforting hug, or a laugh when we needed it. They genuinely cared about not just Nana, but us as her family. That compassion made all the difference.
There were many staff members who went above and beyond for us during an incredibly difficult time. After Nana passed, we even held her wake at Benson House. The staff organised everything, chatted with us throughout the day.
They were there when we needed love, comfort, and support the most.
We'll never forget them and will always carry them in our hearts as part of our family for the rest of our lives xx
Thank you, Kelly-Joy, for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased that our team were able to help you during the difficult time that you went through. Your comments will be passed on to the team who will be delighted with the review.
The nurses were very helpful and informative to me, about mums short stay.
They supported me along the journey with mum and I am very grateful for all there help.
A lovely care home a big Thank you X
Thank you for taking the time to leave us a review, Belinda. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear you felt supported by us during her stay. Your feedback will be passed on to the team who will be delighted with your 5* review.
We can not fault the staff who were incredibly accommodating of his dietary requirements. All staff were without fail always cheerful, willing to spend time with my Dad and do whatever it took to keep him happy. This was from all kinds of staff - the maintenance team, catering, nursing carers and the management and administration. We were so impressed.
Whenever we had a query or concern, response was immediate.
Benson House is a fantastic care home. They made my Dad' s last months as a comfortable as possible.
Thank you for your kind words and recognition of the team at Benson House, Chris. We are so sorry for your loss, and we hope we made your Dad's time with us was as comfortable and enjoyable as possible. Your comments will be passed on to the team.
Benson House cared for my uncle for 3 years and at times he wasn't always grateful, but I know he was safe and had people around him instead of being home alone. I felt very supported by the staff and especially the carers who cared for Allan throughout his time at Benson House. They followed his wishes and when the time came for my uncle to leave this planet they gave him a dignified death and allowed him to be discharged from hospital and die with the people who he knows and cared for him. With me being overseas and him having no relatives their care and support after he died with paperwork was so helpful. I am so happy we found Benson House, my uncle was happy there. With my heartfelt thanks.
Thank you for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased to hear your Uncle was happy and comfortable while with us. Your comments will be passed on to the team.
My mum came to Benson House for end-of-life care. All the staff have been excellent, very caring and approachable. The level of care has been tailored each day to my mum's needs. My mum's room is very comfortable and cleaned regularly with accessible bathroom and shower, TV and telephone. There is a weekly activity programme which is very good for interaction between residents. The meals are outstanding, with a good choice of options. The management is very approachable with any concerns and responded quickly to our questions.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear she is settling in at the home and that the team have met your expectations with regards to communication. Your feedback will be passed on to the team who will be delighted with your five-star review.
Unfortunately for mum an out break of covid meant that access to the activities was restricted but she still had chats with the other ladies at mealtimes
It was reassuring to have audio in mums room as we were concerned for her, especially at night.
Family were always made welcome when visiting.
The home was very accommodating when mum continued to visit Benson Day Centre a couple of times a week
Thank you for taking the time to leave us a review, Ann. We are so pleased to read your positive comments about the care your mum is receiving and recognition of the team at Benson House. Your feedback has been passed on to the team.
Really delighted with the kindness, care and careful attention to individual needs at Benson House. The activities and engagement (even with a reluctant joiner in!) are great and there is a lovely, unstressful atmosphere. Thank you.
Thank you for taking the time to leave us a review. We are pleased to read your positive comments about Benson House and we're glad the atmosphere in the home comes across well. Your comments will be passed on to the team who will be delighted with your feedback.
Very professional care throughout.
We would like to thank you for your words of kindness regarding the team at Benson House, they're very much appreciated. All comments will be passed on to the team.
I am well aware that in the time my husband has been with you his behaviour has been diabolical and a fair bit of the time, very awkward, not his old self at all, fortunately he seems totally unaware of where he is and doesn't seem distressed about it.
Thank you for taking the time to leave a review for Benson House, Joan. We are always trying to improve the care and service for each resident that lives at the Home, so we will be in contact with you very soon to discuss the issues raised below to rectify them and how we can meet your expectations in the future.
We all found Benson House to be a lovely environment to visit and spend time in, it is clearly well-maintained and comfortable for residents and visitors. The atmosphere was calm and caring upon every visit.
We would like to thank you for taking the time to leave us a review and the positive comments about the home and team at Benson House. We're glad you found our home welcoming and that our communication was to a high standard. All comments will be passed on to the team.
The staff were professional yet warm, always going the extra mile to make Dad comfortable and treating him with dignity and respect. Their attentiveness and empathy extended to us as well, offering reassurance, support and a calm presence during such a difficult time.
We felt so confident in how Dad was being looked after and the atmosphere of care and compassion they created meant the world to us. Benson House gave us peace of mind and dignity for Dad in his final days and we'll always be deeply thankful for the exceptional team.
Thank you for your kind words and recognition of the team at Benson House. We are so sorry for your loss and we are pleased that your dad received our care with the dignity and respect he deserved. Your comments will be passed on to the team who will be delighted with your feedback.
Facilities are good but overall communication still requires some improvement. Patient information and welfare stats/updates are very limited. Too often case/key workers do not pass on information to all (management/all with a need to know.) This has been an ongoing issue. Many pass the buck (especially management). Too often I hear "I was not here" so don't know, this is unacceptable.
Thank you for taking the time to leave a review for Benson House. We continually strive to improve the care and service we provide and appreciate your feedback. With that in mind, we will be in contact with you very soon to discuss how we can effectively improve our communication and address your feedback to meet your expectations.
Mum has Alzheimer's and is confined to a wheelchair but she is included in a lot of the activities and has a lot of mental stimulation from these and the general interaction with the nurses and carers.
All the staff treat mum with respect and love. It is honestly a joy to visit the home. The welcome I receive is always warm and friendly.
I highly recommend Benson House to anyone looking for a loving, warm, caring and friendly home.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your mum is receiving and recognition of the team at Benson House. Your feedback has been passed on to the team who will be delighted with your review.
Both she and our family are very happy with the way in which she is looked after. It took her a little while to settle and, as one might expect, the change from living independently was significant but she and we believe it was the right thing for her. During our consideration, we were made welcome and all our questions were answered in a straightforward manner. Benson House are pretty good with communication so we are usually kept well-informed. The general difficulties with Covid were well-managed and we were kept up to date with the necessary temporary changes.
Aunt is very pleased with the hairdressing service in the well-equipped salon. She is a regular user.
During a professional career, I visited a number of care homes and there is no doubt in my mind that this is the best. The only downside is the noise in the garden from the busy A-road but that is a minor detail.
Thank you for taking the time to leave us a review, Richard. We are so pleased to read your positive comments about your aunt's care and support at Benson House and it's great that she was able to settle in with our team. We're glad that the communication has met your expectations and that she...
Mum has been at Benson House since May 2023. I am extremely happy with the care and support provided to her. The nurses and carers are very sensitive in ensuring that her dignity and personal preferences are always considered in their care. They consistently provide good individual support and give time, which allows lovely relationships to be formed. The communication is also excellent: I am promptly kept up to date with every aspect of Mum's needs and care. The well-being team are invaluable with the activities and one-to-one sessions too, they really do take care to identify individual's preferences and give the time to them. Everyone is very welcoming and friendly, there is a real feel of comfort and calm at Benson House. The food is also of a very high nutritional standard and very appetising. I visited many care homes when choosing and I immediately knew this was the one for us - I highly recommend Benson House.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care and support at Benson House and it is lovely to hear that the team are being mindful of ensuring your mum's dignity and personal preferences are always being considered....
Mum moved into Benson House in July 2024. Until then, she had lived independently but it had become clear that she needed high-quality, residential, palliative care. Finding a room at Benson House was a godsend! Mum could relax, happy in her garden room, surrounded by kind staff and well nourished with delicious food. All the staff - from nurses to carers, cleaners, catering staff and managers - cared about mum as much as I did. It felt like we were a team with the same goal - mum's well being and comfort. The nurses are truly amazing! With kindness and professionalism, they did their utmost to look after her right to the very end. Integration with other health services (GP and Sue Ryder) was exceptional. I will be forever grateful for how everyone made a very difficult time so much easier for not just mum but me. I miss her greatly but also the team there. So supportive at every stage. This is how end of life care should be. Couldn't recommend more highly.
Thank you for your kind words and recognition of the team at Benson House. We are so sorry for your loss, and we are pleased that your mum received the care that she deserved while she was staying with us. It's really lovely to read that the team here demonstrated the standard of care that aim for...
Each week I escort my friend, who has been a respite resident at Benson House, to revisit the care home and join in the table tennis activity. On arrival, we are always welcomed with a smile by the staff who are friendly and genuinely helpful. The atmosphere at Benson House feels happy, relaxed and inclusive. These visits offer my friend the opportunity to do what he loves as sport has played an important role in his life. Thank you Benson House for your kindness and support.
Thank you for taking the time to leave us a review, Wendy. We are so pleased to read your positive comments about your friend's visits to Benson House and it's great to hear we've been able to help him continue what he loves doing. Your feedback will be passed on to the team who will be delighted with your 5* review.
My mother moved to Benson House in March 2023, she passed away in June 2024. Mum's medical condition was severe and she needed high-quality constant care which she received from the kind, professional carers at Benson House. Her medication was regularly reviewed and adjusted to suit the deteriorating stages of her illness. Her food had to be puréed but was always tasty, colourful and nutritious. The wonderful chef made Mum a beautiful birthday cake for her 90th which you would never have known was puréed by looking at it, she thoroughly enjoyed it. Mum's fluid intake had to be thickened but, again, was never boring and she was given a variety of juice flavours. Mum's weight started to improve after a couple of months and so did her skin. During Mum's final week, it was obvious the end was near, I had at least one call every day from the nursing staff to update me, as I don't live close to the home. I can't fault the care my mum received and would recommend Benson House to anyone.
Thank you, Jane, for your kind words and recognition of the team at Benson House. We are sorry for your loss and we are pleased that your mother received the care that she deserved while she was staying with us. Your comments will be passed on to the team.
I first came to Benson House when it had just opened three years ago. I said then if my care needs grew I would not hesitate to come back here. Three years later, I am back at Benson House and as satisfied as before.
Thank you for taking the time to leave us a review, Joan. We are so pleased to read that you're as satisfied at Benson House as you were when you first visited. Your feedback has been passed on to the team.
Good overall.
Thank you, Rosemary, for taking the time to leave us a review and positive comment about Benson House. Your feedback will be passed on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (1)
- 29 Sep 2025
At Caring Homes, we love to get involved in Care Home Open Week and our team at Benson House is no exception, always looking to deliver an action-packed day. Last...
- 22 May 2025
Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...
- 17 Sep 2026Organiser: Benson House
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Caring Homes Group
- 31 Jan 2025Recipient: Caring Homes Group
- 31 Jan 2024Recipient: Caring Homes Group
Accreditations
There are no accreditations posted yet for Benson House.
Meet the Team (3)

As the Home Manager of Benson House, Cathy is dedicated to enhancing the lives of residents, ensuring they can live a fulfilled life. She fosters an inclusive atmosphere where everyone feels welcome, creating a friendly environment that is a wonderful place to live, work and visit.
Cathy’s commitment to inclusivity and well-being defines the exceptional care provided at the home. First qualified as a licensed nurse in 1996 in the Philippines, then as a Registered Nurse in the UK in 2004, she has now been working as a Senior Nurse for over 12 years.
Cathy is passionate about being able to support and develop my team and take pride in seeing each one of them grow in their role. All the team members at Benson House are dedicated to offering the best care and environment possible for residents.
In her spare time, she enjoys cooking and creating new dishes for family and friends.

As a Customer Relationship Manager, George brings a wealth of experience. He has supported many families through important care decisions. He is always available to answer questions and provides compassionate guidance. During personal tours of Benson House, he helps families find the best care solution for their loved ones.

Andy is our dedicated maintenance man and ensures Benson House is always safe and well-maintained. With a keen eye for detail and a passion for fixing, he keeps our facilities running smoothly. Creating a comfortable environment for all residents. His expertise and friendly demeanour are invaluable to our team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benson House to verify any information. View our terms and conditions. Benson House has an Enhanced Service -more info.