
The home and gardens are absolutely beautiful throughout the home, a true home from home.R W(Wife of Resident/Service User)

All staff are diligent, kind, friendly and very good communicators.G H(Son of Resident/Service User)

the days are busy with interesting and purposeful recreational activities.R W(Wife of Resident/Service User)

The home and gardens are absolutely beautiful throughout the home, a true home from home.R W(Wife of Resident/Service User)

All staff are diligent, kind, friendly and very good communicators.G H(Son of Resident/Service User)

the days are busy with interesting and purposeful recreational activities.R W(Wife of Resident/Service User)

The expert team at Benson Care Home can support a range of care requirements. They have a team of fully trained nurses with specialist expertise, chosen for their compassion and experience. The home is a purpose-built luxury care home that provides quality nursing, residential, and dementia care for up to 70 residents on a permanent and short-stay basis.
The home is luxuriously furnished, giving a homely feel. There are a range...
Care Provided by Benson House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Benson House for full pricing details and T&Cs.
Contact Benson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Caring Homes Group
- Private Owned
Person in charge
- Cathy Deocadez(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Benson House Reviews (82)
Benson House has a Review Score of 9.7 (9.740) out of 10, based on 51 reviews in the last 2 years.
Over all time Benson House has 82 reviews.
His room is lovely and he is enjoying having some personal possessions around him.
The staff are lovely, so kind and caring, but 'professional' all the time. The food is amazing with a very wide choice. He says the days pass quickly, in no small part due to the wellbeing team. As a visitor I always feel welcome.
Thank you for taking the time to leave us a review, Susan. We are so pleased to read your positive comments about your husband's care at Benson House, it is lovely to hear he's feeling safe with us and that when you visit us, you feel welcome. Your feedback will be passed on to the team who will be delighted with your 5* review.
2/ Need to train nursing assistants to enable dressings change to free up nurses workload
3/ High quality rooms & gardens
4/ Give relevant residents code for front door.
5/ Overall nice play to stay & recuperate
Thank you for taking the time to leave us a review, Alastair. We hope you enjoyed your stay with us at Benson House Care Home and appreciate the feedback regarding the home and team.
I was asked by the receptionist and office staff if you would be attending the meeting tonight. I said there is no point as you cannot improve perfection. Each and every one of the staff team makes mum's stay extremely nice. All the staff are happy and always greet with a smile nothing is a problem. Mum appears much happier since residing at Benson House. Her diet has improved immensley, hat's of to all the staff. Thank you all very much.
Thank you for taking the time to leave us a review, Vincent. We are so pleased to read your positive comments about your mother's care at Benson House, it is lovely to hear she's happy at the home and that her diet has improved. Your feedback will be passed on to the team who will be delighted with your 5* review.
I am in a short term residents bed sent by hospital, with a broken shoulder.
Thank you for taking the time to leave us a review, Wendy. We are so pleased to read your positive comments about your experience at Benson House and that the team and food we offer lived up to your expectations. The team will be delighted with your 5 star feedback and we'll pass this on to them.
Kind, friendly staff who provide regular updates. Dad is enjoying his time at Benson House and loves the food and the broad range of activities. He hasn't stopped talking about the boat trip that I was able to join him on.
Thank you for taking the time to leave us a review, Catherine. We are so pleased to read your positive comments about your father's care at Benson House and that he enjoyed the boat trip we organised. The team will be delighted with your 5 star feedback and we'll pass this on to them.
My brother-in-law is being well looked after and is happy at Benson House. Since he has been there he has become more sociable and happily speaks to and relates to other residents. Staff are friendly and helpful. He enjoys sitting and walking in the garden. He enjoys the meals. Medical help has been appreciated. Although his stay will be temporary the experience has given him more confidence to live a more independent life.
Thank you for taking the time, Jack, to leave a review for Benson House and for your positive comments about our home and team. We are pleased to hear your brother-in-law is enjoying his stay with us and that his confidence has improved with regards to life outside of Benson House. Your comments have been shared with the team who will be delighted to hear your feedback.
The activities are varied & from what I have seen & experienced are enjoyable.
So, Thank you!
Thank you for taking the time to leave us a review, Sue. We are so pleased to read your positive comments about your father's care at Benson House. The care and services we deliver as a team to our residents and families is extremely important to us and we'll share your feedback with the team.
We will always be grateful for the wonderful care Dad received in his last few months and would recommend Benson House to anyone.
Thank you, Rob, for your kind words and recognition of the team at Benson House. We are sorry for your loss, and we are pleased to hear that you would recommend our home to others. Your comments will be passed on to the team.
He's well looked after by the staff who are so caring and very patient. We know if there's any problem they'll get in touch with us straight away.
Thank you for taking the time to leave us a review. We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Benson House. Your feedback will be passed on to the team who will be delighted with your 5* review.
My father has been a resident of Benson House since January when I moved him from a different care home in Oxford. I could not be happier with the level of care provided by the team. He has been bed-bound for months and is cleaned/changed 3 times per day which means he is always clean and happy when I visit him. His room always smells pleasant (unlike the last home he was in) and the surroundings are really lovely. The team at Benson House and the care they provide is outstanding. I always receive a warm welcome and they truly seem to care about my father's wellbeing. The food is top-notch, the services bang up-to-date and the building itself is a home away from home. My father and I lucked out with Benson and I'm thankful that he's in very good hands.
Thank you for taking the time to leave us a review, Rachel. We are so pleased to read your positive comments about your father's care at Benson House and it is lovely to hear positive feedback regarding the facilities that we have at the home. The team will be delighted with your 5 star feedback and we'll pass this on to them.
Wonderful staff. Wonderful food. Great entertainment. Very caring place. Nothing is too much trouble.
Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about food and care we provide at Benson House Care Home. Your feedback has been passed on to the team.
My Dad was 94 when he was admitted to Benson House, and he spent just over two weeks there before he died. He only got to use a small proportion of the facilities available, as he was not well enough to engage with most of them. We did take him into the gardens in a wheelchair, and that was very pleasant and tranquil. Although he wasn't able to test many of the things available, he did make use of the best of the feature of Benson House - the care. There were lots of staff available at all hours of day an night, and they were always cheerful. It was a great blessing to us to know that he was receiving great care, care that could not have been replicated at home.
Thank you, for your kind words and recognition of the team at Benson house. We are so sorry for your loss, and we're glad that you were able to enjoy our gardens with him in the time. Your comments will be passed on to the team.
Once again a wonderful service from this excellent care home.i was able to go away for a restbite period knowing my wife was in good hands.my wife is very happy when she is in benson house and loves the food and staff and overall good experience.she is looking forward to her next visit
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your wife's care at Benson House during her respite stay, and it is lovely to hear she enjoys the food on offer and spending time with the team - we're looking forward to seeing her again! Your feedback will be passed on to the team who will be delighted with your 5* review.
The staff at Benson House were exceptional. They always had time for us , offering a shoulder to cry on, a comforting hug, or a laugh when we needed it. They genuinely cared about not just Nana, but us as her family. That compassion made all the difference.
There were many staff members who went above and beyond for us during an incredibly difficult time. After Nana passed, we even held her wake at Benson House. The staff organised everything, chatted with us throughout the day.
They were there when we needed love, comfort, and support the most.
We'll never forget them and will always carry them in our hearts as part of our family for the rest of our lives xx
Thank you, Kelly-Joy, for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased that our team were able to help you during the difficult time that you went through. Your comments will be passed on to the team who will be delighted with the review.
The nurses were very helpful and informative to me, about mums short stay.
They supported me along the journey with mum and I am very grateful for all there help.
A lovely care home a big Thank you X
Thank you for taking the time to leave us a review, Belinda. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear you felt supported by us during her stay. Your feedback will be passed on to the team who will be delighted with your 5* review.
We can not fault the staff who were incredibly accommodating of his dietary requirements. All staff were without fail always cheerful, willing to spend time with my Dad and do whatever it took to keep him happy. This was from all kinds of staff - the maintenance team, catering, nursing carers and the management and administration. We were so impressed.
Whenever we had a query or concern, response was immediate.
Benson House is a fantastic care home. They made my Dad' s last months as a comfortable as possible.
Thank you for your kind words and recognition of the team at Benson House, Chris. We are so sorry for your loss, and we hope we made your Dad's time with us was as comfortable and enjoyable as possible. Your comments will be passed on to the team.
Benson House cared for my uncle for 3 years and at times he wasn't always grateful, but I know he was safe and had people around him instead of being home alone. I felt very supported by the staff and especially the carers who cared for Allan throughout his time at Benson House. They followed his wishes and when the time came for my uncle to leave this planet they gave him a dignified death and allowed him to be discharged from hospital and die with the people who he knows and cared for him. With me being overseas and him having no relatives their care and support after he died with paperwork was so helpful. I am so happy we found Benson House, my uncle was happy there. With my heartfelt thanks.
Thank you for your kind words and recognition of the team at Benson House. We're very sorry for your loss, and we are pleased to hear your Uncle was happy and comfortable while with us. Your comments will be passed on to the team.
My mum came to Benson House for end-of-life care. All the staff have been excellent, very caring and approachable. The level of care has been tailored each day to my mum's needs. My mum's room is very comfortable and cleaned regularly with accessible bathroom and shower, TV and telephone. There is a weekly activity programme which is very good for interaction between residents. The meals are outstanding, with a good choice of options. The management is very approachable with any concerns and responded quickly to our questions.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Benson House and it is lovely to hear she is settling in at the home and that the team have met your expectations with regards to communication. Your feedback will be passed on to the team who will be delighted with your five-star review.
Unfortunately for mum an out break of covid meant that access to the activities was restricted but she still had chats with the other ladies at mealtimes
It was reassuring to have audio in mums room as we were concerned for her, especially at night.
Family were always made welcome when visiting.
The home was very accommodating when mum continued to visit Benson Day Centre a couple of times a week
Thank you for taking the time to leave us a review, Ann. We are so pleased to read your positive comments about the care your mum is receiving and recognition of the team at Benson House. Your feedback has been passed on to the team.
Really delighted with the kindness, care and careful attention to individual needs at Benson House. The activities and engagement (even with a reluctant joiner in!) are great and there is a lovely, unstressful atmosphere. Thank you.
Thank you for taking the time to leave us a review. We are pleased to read your positive comments about Benson House and we're glad the atmosphere in the home comes across well. Your comments will be passed on to the team who will be delighted with your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (1)
- 29 Sep 2025
At Caring Homes, we love to get involved in Care Home Open Week and our team at Benson House is no exception, always looking to deliver an action-packed day. Last...
- 22 May 2025
Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...
- 12 Aug 2024
With a beautiful stretch of the River Thames just minutes away from Benson House Care Home in Wallingford, the home’s idyllic Oxfordshire location is perfect for those residents – and...
- 17 Sep 2026Organiser: Benson House
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Caring Homes Group
- 31 Jan 2025Recipient: Caring Homes Group
- 31 Jan 2024Recipient: Caring Homes Group
Accreditations
There are no accreditations posted yet for Benson House.
Meet the Team (3)

As the Home Manager of Benson House, Cathy is dedicated to enhancing the lives of residents, ensuring they can live a fulfilled life. She fosters an inclusive atmosphere where everyone feels welcome, creating a friendly environment that is a wonderful place to live, work and visit.
Cathy’s commitment to inclusivity and well-being defines the exceptional care provided at the home. First qualified as a licensed nurse in 1996 in the Philippines, then as a Registered Nurse in the UK in 2004, she has now been working as a Senior Nurse for over 12 years.
Cathy is passionate about being able to support and develop my team and take pride in seeing each one of them grow in their role. All the team members at Benson House are dedicated to offering the best care and environment possible for residents.
In her spare time, she enjoys cooking and creating new dishes for family and friends.

As a Customer Relationship Manager, George brings a wealth of experience. He has supported many families through important care decisions. He is always available to answer questions and provides compassionate guidance. During personal tours of Benson House, he helps families find the best care solution for their loved ones.

Andy is our dedicated maintenance man and ensures Benson House is always safe and well-maintained. With a keen eye for detail and a passion for fixing, he keeps our facilities running smoothly. Creating a comfortable environment for all residents. His expertise and friendly demeanour are invaluable to our team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benson House to verify any information. View our terms and conditions. Benson House has an Enhanced Service -more info.