Benson House

Churchfield Lane, Benson, Wallingford OX10 6SH
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9.8 60 Reviews
  • Benson House, Wallingford
Benson House is a purpose-built luxury care home, providing quality nursing, residential and dementia care for up to 70 residents on a permanent and short stay basis, giving you peace of mind that if your care needs change, they can support you. Their own fully trained nurses have specialist expertise and are chosen for their compassion and experience.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged. With landscaped gardens and wind-proof glazed balconies providing outdoor seating all year round. Situated opposite the River Thames with strong links with the local community.

Safety and comfort are a foremost concern, so all rooms are fitted with a nurse call system and acoustic monitoring for residents' peace of mind. As well as improving quality of sleep, acoustic monitoring can help to reduce the risk of falls. For those living with memory loss or dementia, design features include dementia-friendly elements such as interior decoration, new stable door feature, light levels, floor coverings and signage which help to promote a sense of calm and wellbeing, while enabling people living with dementia to find their way around independently and safely.

Benson House offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1782
  • Self-Funded Residential Dementia Care: from £1890
  • Self-Funded Nursing Care: from £1890
  • Self-Funded Nursing Dementia Care: from £1998
  • RESPITE Self-Funded Residential Care: from £1782
  • RESPITE Self-Funded Residential Dementia Care: from £1890
  • RESPITE Self-Funded Nursing Care: from £1890
  • RESPITE Self-Funded Nursing Dementia Care: from £1998

These prices are only a guideline, please contact Benson House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Cathy Deocadez (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Benson House Reviews (60)

Total of 60, showing 21-40
9.8

Benson House has a Review Score of 9.8 (9.770) out of 10, based on 39 reviews in the last 2 years. Over all time Benson House has 60 reviews.

Overall Experience

  • 52
  • 6
  • 2
  • 0
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Date Published

60
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Review from Penny M (Wife of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very friendly and helpful and make every effort to support my husband on a daily basis. They keep me informed of any changes in his health and of any incidents which occur that I should be aware of. All the staff are compassionate and professional when dealing with the residents
on the first floor, many of whom have varying stages of dementia.
The rooms, both the bedrooms and all the public areas, are kept immaculately clean by a very competent group of cleaners who also show great respect and understanding when interacting with the residents.
Overall, the home is very well-run and I would not hesitate to recommend it to anyone seeking a residential home for a loved one.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Penny. We are so pleased to read your positive comments about your husband's care at Benson House and it is lovely to hear the communication and team are meeting your expectations. Your feedback will be passed on to the team who will be delighted with your five-star review.

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Review from N O (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Facilities are good but overall communication still requires some improvement. Patient information and welfare stats/updates are very limited. Too often case/key workers do not pass on information to all (management/all with a need to know.) This has been an ongoing issue. Many pass the buck (especially
management). Too often I hear "I was not here" so don't know, this is unacceptable.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave a review for Benson House. We continually strive to improve the care and service we provide and appreciate your feedback. With that in mind, we will be in contact with you very soon to discuss how we can effectively improve our communication and address your feedback to meet your expectations.

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Review from Julie B (Daughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Benson House in any way. My mum hasn't been as happy and contents as she is now since joining Benson in March 2024.
Mum has Alzheimer's and is confined to a wheelchair but she is included in a lot of the activities and has a lot of mental stimulation from these and the general interaction
with the nurses and carers.
All the staff treat mum with respect and love. It is honestly a joy to visit the home. The welcome I receive is always warm and friendly.
I highly recommend Benson House to anyone looking for a loving, warm, caring and friendly home.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your mum is receiving and recognition of the team at Benson House. Your feedback has been passed on to the team who will be delighted with your review.

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Review from Richard S (Nephew of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident since November 2022.
Both she and our family are very happy with the way in which she is looked after. It took her a little while to settle and, as one might expect, the change from living independently was significant but she and we believe it was the right thing for
her. During our consideration, we were made welcome and all our questions were answered in a straightforward manner. Benson House are pretty good with communication so we are usually kept well-informed. The general difficulties with Covid were well-managed and we were kept up to date with the necessary temporary changes.
Aunt is very pleased with the hairdressing service in the well-equipped salon. She is a regular user.
During a professional career, I visited a number of care homes and there is no doubt in my mind that this is the best. The only downside is the noise in the garden from the busy A-road but that is a minor detail.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Richard. We are so pleased to read your positive comments about your aunt's care and support at Benson House and it's great that she was able to settle in with our team. We're glad that the communication has met your expectations and that she enjoys our hairdressing service! Your feedback will be passed on to the team who will be delighted with your five-star review.

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Review from L P (Daughter of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Benson House since May 2023. I am extremely happy with the care and support provided to her. The nurses and carers are very sensitive in ensuring that her dignity and personal preferences are always considered in their care. They consistently provide good individual support and give
time, which allows lovely relationships to be formed. The communication is also excellent: I am promptly kept up to date with every aspect of Mum's needs and care. The well-being team are invaluable with the activities and one-to-one sessions too, they really do take care to identify individual's preferences and give the time to them. Everyone is very welcoming and friendly, there is a real feel of comfort and calm at Benson House. The food is also of a very high nutritional standard and very appetising. I visited many care homes when choosing and I immediately knew this was the one for us - I highly recommend Benson House.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care and support at Benson House and it is lovely to hear that the team are being mindful of ensuring your mum's dignity and personal preferences are always being considered. Communication with families is always high on our priority list and it's great those expectations and standards are being met. Your feedback will be passed on to the team who will be delighted with your five-star review.

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Review from Jacqui H (Daughter of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Benson House in July 2024. Until then, she had lived independently but it had become clear that she needed high-quality, residential, palliative care. Finding a room at Benson House was a godsend! Mum could relax, happy in her garden room, surrounded by kind staff and well nourished with
delicious food. All the staff - from nurses to carers, cleaners, catering staff and managers - cared about mum as much as I did. It felt like we were a team with the same goal - mum's well being and comfort. The nurses are truly amazing! With kindness and professionalism, they did their utmost to look after her right to the very end. Integration with other health services (GP and Sue Ryder) was exceptional. I will be forever grateful for how everyone made a very difficult time so much easier for not just mum but me. I miss her greatly but also the team there. So supportive at every stage. This is how end of life care should be. Couldn't recommend more highly.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for your kind words and recognition of the team at Benson House. We are so sorry for your loss, and we are pleased that your mum received the care that she deserved while she was staying with us. It's really lovely to read that the team here demonstrated the standard of care that aim for with every resident, and that they were able to be support you when needed at every stage. Your comments will be passed on to the team.

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Review from Wendy R (Friend of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each week I escort my friend, who has been a respite resident at Benson House, to revisit the care home and join in the table tennis activity. On arrival, we are always welcomed with a smile by the staff who are friendly and genuinely helpful. The atmosphere at Benson House feels happy, relaxed and
inclusive. These visits offer my friend the opportunity to do what he loves as sport has played an important role in his life. Thank you Benson House for your kindness and support.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Wendy. We are so pleased to read your positive comments about your friend's visits to Benson House and it's great to hear we've been able to help him continue what he loves doing. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review from Jane R (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Benson House in March 2023, she passed away in June 2024. Mum's medical condition was severe and she needed high-quality constant care which she received from the kind, professional carers at Benson House. Her medication was regularly reviewed and adjusted to suit the deteriorating
stages of her illness. Her food had to be puréed but was always tasty, colourful and nutritious. The wonderful chef made Mum a beautiful birthday cake for her 90th which you would never have known was puréed by looking at it, she thoroughly enjoyed it. Mum's fluid intake had to be thickened but, again, was never boring and she was given a variety of juice flavours. Mum's weight started to improve after a couple of months and so did her skin. During Mum's final week, it was obvious the end was near, I had at least one call every day from the nursing staff to update me, as I don't live close to the home. I can't fault the care my mum received and would recommend Benson House to anyone.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, Jane, for your kind words and recognition of the team at Benson House. We are sorry for your loss and we are pleased that your mother received the care that she deserved while she was staying with us. Your comments will be passed on to the team.

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Review from Joan W (Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I first came to Benson House when it had just opened three years ago. I said then if my care needs grew I would not hesitate to come back here. Three years later, I am back at Benson House and as satisfied as before.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Joan. We are so pleased to read that you're as satisfied at Benson House as you were when you first visited. Your feedback has been passed on to the team.

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Review from Rosemary S (Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good overall.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you, Rosemary, for taking the time to leave us a review and positive comment about Benson House. Your feedback will be passed on to the team.

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Review from Carol O (Friend of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very dear friend has been in Benson House for a year and a half, she is well looked after by all the staff.
They always have time for a chat and a little dance with the residents. The cleanliness is excellent, the food is always freshly cooked and there is always a choice. Always freshly cooked
cakes for afternoon tea!
The staff are very kind and caring to all residents!

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your friend's care at Benson House and it is lovely to hear that she is well looked after by the team. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review from Liz O (Daughter of Resident) published on 18 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a find! We are thrilled with Benson House. We feel reassured knowing Dad is well cared for, well-fed and kept entertained. He is very happy and is constantly praising the lovely staff. There is always someone to check if he wants to join the many activities and to escort him. The staff are exceptionally
kind and caring. They even arranged for my dad to continue one of his favourite activities, table tennis, by bringing someone in weekly to play against him. A staff member is always there with him, ready to catch him if he falls! They are so thoughtful and even organised a tea party with cake for his 97th birthday, which really touched him. They are vigilant, constantly checking on him, due to recent falls. The future plans seem inclusive, encouraging resident involvement. Benson House is a beautiful building with lovely gardens and everything has been thought of. Thoroughly recommended.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Liz. We are so pleased to read your positive comments about your Dad's care at Benson House and it is lovely to hear he is continuing his love for table tennis with us at the home. We're glad he enjoyed his 97th birthday with us and that the tea party was to his liking! Your feedback will be passed on to the team who will be delighted with your 5-star review.

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Review from Penelope C (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in the deepest of gratitude for the compassionate and professional care of my mother at Benson House. On every level, the service is exemplary and all staff, from nursing staff to cleaners, are kind, conscientious and efficient. I could not have asked for a better place for my mother and also for
myself - I too, was supported and kept informed at all times of Mum's progress.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Penelope. We are so pleased to read your positive comments about your mother's care at Benson House and it is lovely to hear that you felt supported well during this time. Your feedback will be passed on to the team who will be delighted with your five-star review.

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Review from Bill R (Husband of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer’s in 2019. When she was becoming increasingly anxious and life for me too was becoming difficult to contend with, we engaged carers to come in and help with her personal care and to give me brief moments of respite. As her condition worsened, I concluded that residential
care would be a better option for temporary respite breaks. The first home we chose ended disastrously and so we continued to look for other suitable homes. Finally, after becoming exhausted and at my wit's end, we looked at Benson House. I held meetings with different members of the management team and we had a home visit so my wife could be assessed. The staff were professional and friendly and, although I drove my wife to Benson House on the first day of her stay with some trepidation, we were greeted warmly and made to feel welcome. My wife settled in and is happy to return, which is a great endorsement.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team at Benson House and we’re glad you both felt welcomed on the first day of your wife’s stay, which we hope helped put your mind at ease. Your feedback has been passed on to the team.

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Review from NIcola T (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Benson House Care Home in March 2022. The whole team made it like his home and loved him, even when his behaviour was difficult.
Friends and family described the facilities as "a five-star hotel", meaning we were all keen to visit. It is a warm, welcoming place with lounges and
great gardens. The cleaning and maintenance staff are excellent, keeping things tip-top. This rating also applies to the catering who personalise menus.
It was hard for Dad (with dementia) to take part in some activities but with two a day, there is plenty to choose from. He joined things with music or activities came to him in his room.
Staff and management felt like extended family who loved Dad as much as I do. With attention to detail of his behaviour and desires, they kept him safe and clean. As a testament, he had one bedsore in twenty months.
In his final days, the onsite nurses made sure he was peaceful and not in pain. They supported us as much as Dad when he finally died.
100% the right place for Dad.

Reply from Cathy Deocadez, Home Manager at Benson House

Nicola, thank you for your kind words and recognition of the team at Benson House. We are so sorry for your loss and we hope we made your dad’s time with us as comfortable and as peaceful as possible. It’s lovely to hear how you describe our home and appreciate that you felt Benson House was the right place for him. Your comments will be passed on to the team.

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Review from Karen S (Daughter of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During Mum's time within Benson House Care Home, I can only say that she received the very best care. She was very well looked after and each member of staff treated her with the care, kindness and respect that she deserved.
During her last couple of weeks, the nursing staff made sure that she was
made as comfortable as possible and the care staff were always there to reassure her when she was frightened. They treated her as though she was their own mum.
I spent a few nights with Mum when she was particularly poorly and I was always provided with tea and sandwiches etc., asked if there was anything I needed.
There is a happy atmosphere about the place that is so welcoming. I am going to miss Mum a lot. I will also miss my visits to Benson House and everyone who works there as in a short period of time, the staff have become a second family to me and I will miss them all.

Reply from Cathy Deocadez, Benson House Manager at Benson House

We are so sorry for your loss, Karen, and we hope we made your mum’s time with us as comfortable and as peaceful as possible. Thank you for your kind words and recognition of the team, we’re glad your mum received the care she deserved and you’re always welcome to visit us at Benson House. Your comments will be passed on to the team.

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Review from Alma F (Sister of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beloved sister was admitted into the home on the 31/7/23. She found it quite hard settling at first due to owning her own home for over 60 years!


She soon became content due to the very friendliness of the staff. They were caring, kind and mostly very good in all aspects of care. I/we could not

have asked for a better care home with 24/7. The food is excellent and a lot of variations, and the cakes and biscuits were superb! They also have day trips out if the residents want to go. A hairdresser, chiropodist and many day activities. All the rooms have their own wet rooms washing facilities and toilet.


If you’re looking for a home to place your loved ones then this is the place, look no further.

Reply from Cathy Deocadez, Home Manager at Benson House

Alma, thank you for your kind words and recognition of the team at Benson House. We are so sorry for your loss and we hope we made your sister’s time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team

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Review from Joyce C (Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed in Benson House for close to a month and I can't praise it enough. The accommodation was first class and the staff were 100%. They were kind, caring and thoughtful. Nothing was too much trouble.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Joyce. We are so pleased to read your positive comments about the care you received and the recognition of the team at Benson House. Your feedback has been passed on to the team.

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Review from Michael T (Husband of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife seemed very content with her stay and happy with staff attendance. Because of her condition, she couldn’t tell me about the activities available. She was happy with the food and service. The room she had was comfortable and clean. She was at Benson House last year and I have booked her in again
late September and early October.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Michael. We are so pleased to read the positive comments about your wife’s care at Benson House and it is lovely to hear she is happy with a number of services we provide. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review from Janet J (Sister of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother's move into residential care became critical as his mobility deteriorated. He had previously lived independently and so it was a big change for him to leave his home. The move to Benson House Care Home could not have gone more smoothly. The staff gave him a very warm welcome and he was soon
heard telling his visitors, "It's the best thing I've ever done."
He has a lovely room and has been able to bring some precious possessions and pictures and just some of his beloved books!
As a family, we are confident that he is being looked after safely, kindly and with due care for his particular health requirements.
When we visit we always feel that Benson House is a very friendly and welcoming place.

Reply from Cathy Deocadez, Home Manager at Benson House

Thank you for taking the time to leave us a review, Janet. We are pleased to read your positive comments about your brother’s care at Benson House and it is lovely to hear that the team have helped make his transition into the home as smooth as possible. Your feedback will be passed on to the team.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Benson House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Benson House is calculated as follows: ( (361 Excellents x 5) + (68 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 444 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Benson House is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (12)

Meet the Team (3)

Cathy

Cathy Deocadez

Job Title: Home Manager

As the Home Manager, I believe in enhancing the lives of our residents and that they should be able to live the life they want. I enjoy taking on the responsibilities that come with managing a home and I encourage the inclusion of everyone in the home, to create a friendly environment and a great place for us all to live, work and visit.


I have been qualified as a licensed nurse since 1996 in the Philippines and a Registered Nurse in the UK since 2004 with me being a Senior Nurse for over 12 years. I am proud to have been promoted from Deputy Manager at Benson House to the new Home Manager and have the opportunity to support and develop the team at the home to create a culture where continuous learning is encouraged and valued.


I operate an open-door policy and am approachable, not only to my team but to the residents and their relatives too as it is their home. I encourage residents to make their rooms their own, by bringing in personal items to help make them homely for them.


I am passionate about being able to support and develop my team and seeing team members grow in their roles at the home as I work with them to offer the best care and environment possible for our residents.


I have lived in Benson for over two years and our home has a strong connection with the local community, and this is something that I am proud of and want to develop further. My favourite aspect of the local area is the river that the home overlooks and the accessibility to Oxford Centre.


In my spare time, I enjoy cooking and I like to create new dishes while cooking for my family and friends.

George

George King

Job Title: Customer Relationship Manager

Joined: 2024

As a Customer Relationship Manager, George brings a wealth of experience supporting families through important care decisions. Always available to answer questions, he provides compassionate guidance and personal show rounds, helping families find the best care solution for their loved ones.

Andy

Andy Farrow

Job Title: Site Maintenance Officer

Andy, our dedicated maintenance man, ensures Benson House Care Home is always safe and well-maintained. With a keen eye for detail and a passion for fixing things, Andy keeps our facilities running smoothly, creating a comfortable environment for all residents. His expertise and friendly demeanour are invaluable to our team.

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