Benson House Care Home

The horror and exhaustion accompanying a rapidly progressive dementia will be recognised by all who experience it. I can only say that my husband's admission has provided me with great relief. I feel he is in the best possible place and cared for by the best possible people. I am extremely grateful.

There has been more frustration with comms and management. We don't always hear back. It seems like simple systems could be put in place to help new families with no idea how a Care Home works. We sometimes worry about the staffing numbers and think more knowledge of dementia would be helpful. The Carers and Nurses do their best with what they know. Leaving a loved one in someone else's hands is a huge thing. Benson House has the potential to become truly excellent with better management.

Care homes do not come any better than this.

My almost 90 year old father has spent a couple of periods in respite care at Benson House where he has been looked after by the kind and experienced staff there. It's been a huge relief to the family knowing that he is in safe hands, and we've been made to feel very welcome whenever we spend time with him there. Benson House has been really understanding and responsive to situations when they've proved urgent and always demonstrate patience and a very personal approach. They handle delicate situations with consideration, respect and professionalism and we have hugely appreciated the care they have been taking of him.

Since my wife has been in Benson House, now for over a month, she has been shown nothing but kindness and respect from all members of staff while she continues on her Dementia Journey. I highly recommend Benson House.

I would like to thank Benson House for the outstanding care they all gave my brother, Patrick, during his three months of care. Everyone was so kind to him and the facilities there were second to none. Unfortunately Pat passed in their care and the dignity given to him will always be remembered by all his family and friends.

A very good level of care for my father, understanding and compassionate staff. Excellent communication about an issues arising with my Dad's care. Very comfortable and caring environment. The afternoon tea was excellent, with some of the best cake, and for both residents and visitors.

I have been very impressed by the kindness of all of the staff I have met and by the wonderful facilities

Our uncle only had 3 months in Benson House. As a family we were impressed with everyones friendliness and professionalism. He required some specialist care to keep him comfortable. This was achieved. He shared jokes with the nursing staff and was never in pain. The staff are thoughtful and compassionate we have been happy that he was able to pass his last 3 months in such a good place. He never left his room and had difficulty with his appetite hence the satisfactory ratings below. Thank you for looking after our uncle.

I visited several care homes before choosing this one and I can highly recommend Benson House as being the best in the area.

The staff are lovely, so kind and caring, but 'professional' all the time. The food is amazing with a very wide choice. He says the days pass quickly, in no small part due to the wellbeing team. As a visitor I always feel welcome.

5/ Overall nice play to stay & recuperate

I was asked by the receptionist and office staff if you would be attending the meeting tonight. I said there is no point as you cannot improve perfection. Each and every one of the staff team makes mum's stay extremely nice. All the staff are happy and always greet with a smile nothing is a problem. Mum appears much happier since residing at Benson House. Her diet has improved immensley, hat's of to all the staff. Thank you all very much.

I am in a short term residents bed sent by hospital, with a broken shoulder.

Kind, friendly staff who provide regular updates. Dad is enjoying his time at Benson House and loves the food and the broad range of activities. He hasn't stopped talking about the boat trip that I was able to join him on.

My brother-in-law is being well looked after and is happy at Benson House. Since he has been there he has become more sociable and happily speaks to and relates to other residents. Staff are friendly and helpful. He enjoys sitting and walking in the garden. He enjoys the meals. Medical help has been appreciated. Although his stay will be temporary the experience has given him more confidence to live a more independent life.

So, Thank you!

We will always be grateful for the wonderful care Dad received in his last few months and would recommend Benson House to anyone.

He's well looked after by the staff who are so caring and very patient. We know if there's any problem they'll get in touch with us straight away.

My father has been a resident of Benson House since January when I moved him from a different care home in Oxford. I could not be happier with the level of care provided by the team. He has been bed-bound for months and is cleaned/changed 3 times per day which means he is always clean and happy when I visit him. His room always smells pleasant (unlike the last home he was in) and the surroundings are really lovely. The team at Benson House and the care they provide is outstanding. I always receive a warm welcome and they truly seem to care about my father's wellbeing. The food is top-notch, the services bang up-to-date and the building itself is a home away from home. My father and I lucked out with Benson and I'm thankful that he's in very good hands.