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Dovehaven Grove

Poplar Grove, Bamber Bridge, Preston, Lancashire PR5 6RE
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I’m happy that he is well cared for in this lovely home.Julie K(Daughter of Resident/Service User)
Dovehaven Grove, Preston
The staff are always very helpful, kind and accommodating and look after Mum well.Celestine M(Daughter of Resident/Service User)
Dovehaven Grove, Preston
Dovehaven Grove, Preston

Dovehaven Grove is a welcoming, purpose-built dementia care home in Bamber Bridge, Preston, providing residential, dementia and respite care in a calm and supportive environment. Designed to feel homely and reassuring, the home offers ensuite bedrooms, comfortable communal spaces and peaceful surroundings where residents are supported to live safely and with dignity.

The dedicated team at Dovehaven Grove specialises in dementia care, taking time to understand each resident as an individual....  

Care Provided by Dovehaven Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,000From £1,000

Please note that fees are starting from prices. The team at Dovehaven Grove will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Dovehaven Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hannah Cavanagh (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (55)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Private visitor car park to the front of the home

Dovehaven Grove Reviews (65)

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8.9

Dovehaven Grove has a Review Score of 8.9 (8.880) out of 10, based on 11 reviews in the last 2 years. Over all time Dovehaven Grove has 65 reviews.

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Review from Gemma M (Daughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience

I really can't express in words how truly thankful I am to all the staff at Dovehaven. My Dad has been cared for with dignity, compassion and kindness. All staff embraced his character and sense of humour, tailoring support to meet his needs. The person-centred approach to the care given was outstanding, with carers really going the extra mile and being genuinely lovely and caring in nature. He had his favourites, (you know who you all are) who he shared lots of fun and laughter with. We will forever be grateful for the care, tenderness and support given to both my Dad and I at a very difficult time. A massive thank you to you all.

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you for your kind words. We are honoured to have cared for your Dad and are grateful for the trust you placed in us. Your feedback means so much to our team and will be shared with the team.

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Review from G P (Friend of Resident) published on 15 April 2026 Submitted via Website
Overall Experience

My overall experience of the home was good from start to finish. As soon as I walked into visit my family member I was greeted by Sinead, she was pleasant and welcoming and showed me to my friend. On the way round to her, I was greeted by other staff members who just made the start of my first time being here nice. My friend looked calm and happy. Something I haven't seen in a long time. So content. Michelle the admin (I remember her name as she walked me out and helped me down the steps). I would recommend this care home to anyone. Absolutely amazing.

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you for your kind review. We're really pleased to hear your experience was positive from the start and that you felt so welcomed by Sinead and the Dovehaven Grove team. It's especially lovely to know your friend is calm and happy. We really appreciate your recommendation.

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Review from A J (Daughter of Resident) published on 12 March 2026 Submitted via Website
Overall Experience

All the staff are friendly, welcoming and very helpful. They do an amazing job caring for my dad. They have been brilliant over the months he has been here, especially this month, when he required hospitalisation. My dad has connected well with the staff and I am confident and happy in his care needs being met.

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you for your kind words and lovely review, its great to hear that the staff are friendly, welcoming and helpful to your dad and family.

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Review from J F (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

My mum Alice has been in there 3 years now. I have not got a bad word to say about Dovehaven Grove. The staff are excellent, they can not do enough for you, the food is very good.

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you for your kind words and lovely review, its great to hear that you have had a positive experience at Dovehaven Grove and that your mum is happy.

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Review from Brenda L (Wife of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

My review is related to the excellent treatment of my husband since he has been in dovehaven, staff are always friendly, my husband suffers from Lewy body dementia, he is very happy and content, always cared for, well fed, if I ever have a concern it is always taken seriously and sorted, I love to see my husband at least twice a week, as a 75 year old I do have health issue of my own, if I can't get in I can face time the home and have a face to face call with my husband which benefits us both, I would recommend dovehaven grove to anyone needing to place a loved one into a care home,

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you so much for your lovely words and heartfelt review. Its great to hear your husband is happy and content.

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Review from Karl S (Nephew of Resident) published on 18 February 2026 Submitted via Website
Overall Experience
I visit my aunty regular and have always had a good experience. My aunty is always well dressed and clean, the staff are always happy to help and kind.
Recently I needed some advice and management was the first to offer their guidance.

Hanna an Samy reassured me I could contact them or come and see them whenever required and they would be happy to help.

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you so much for your kind words and lovely review. Its great to hear that our team at Dovehaven Grove have been so welcoming and supportive.

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Review from Eileen O (Friend of Resident) published on 5 February 2026 Submitted via Website
Overall Experience

On entering, we where advised and shown how to log in, then a male, presumed work there as he had no uniform on escorted us to the lift and then to the room, the bedroom did not resemble anything like the photos, did not see any members of staff, our friend asked if we would like a drink, she wasn't sure where to go, no staff in sight, on leaving a lady who we had been told was a resident escorted us back to the lift and entered a code, had she not been there we would have had no idea, and the person who took us in the lift never explained about needing a code, again no staff about, not a good visit, sad to see residents sat in the passage way, one of which was desperately asking for help, again no one came, its sad to now see our dear friend now living in this environment.

Reply from Lucie Drakeford, Communications & Marketing Manager at Dovehaven Grove

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your visit to Dovehaven Grove fell short of what you expected, and we appreciate you raising these concerns. We understand how upsetting it must have been to witness what you describe, particularly when...  

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Review from Emily C (Granddaughter of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

My grandmother has recently entered the home as she can't manage at home, the staff have gone above and beyond for her and all of us as a family, the home has a very positive atmosphere, the manager has always had time for us with anything we need to discuss I would highly recommend this home to anyone amazing!

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you for your lovely review! We're so pleased to hear that your grandmother and family feel supported. Our team is dedicated to providing the best care, and your kind words are appreciated.

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Review from John D (Friend of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

I recently visited a friend here and the staff were all so welcoming. Staff are pleasant and happy to assist as and when. Food appears lovely and served beautifully. I would recommend this home to any one as it really is a home from a home. Beautiful environment. Beautiful staff and and a lovely manager.

Reply from Abi Warley, Digital Marketing Assistant at Dovehaven Grove

Thank you so much for your lovely review. We are so pleased to hear that our team at Dovehaven Grove are welcoming, pleasant and happy to assist as and when. Hearing that our food served in the home is lovely and served beautifully means so much to us. Thank you for recommending Dovehaven Grove.

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Review from J T (Daughter of Resident) published on 17 February 2025 Submitted via Website
Overall Experience

This is an awful place. The day of admission was absolutely awful, a complete disaster from start to finish. Incompetent area manager. It took ages to get in - you needed to ring the bell multiple times. They lost a load of Mum's belongings. It was always understaffed (although the staff that I saw were all nice and competent enough). The food was brought in in plastic trays and reheated. One time they had a virus/bug in the home and they let us in without telling us until we'd been in the home for about half an hour. I had to constantly ring/email them to send me an invoice. Avoid.

Reply from Daisy Edmondson, Marketing Executive at Dovehaven Grove

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how important it is to feel confident in the care provided. Since your experience, we have welcomed a new home manager to Dovehaven Grove who is dedicated to making changes and ensuring the highest standards of care and support are met.

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Review from Clare Y (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

Our Dad was at Dovehaven for the past 4 months. The Management and their staff are efficient, kind, happy, welcoming, and friendly and make a great team. Nothing is too much, staff always went over and above. Food, Diet, and Nutrition were excellent, attention to detail was given to the diabetic's intake, the home was clean and modern and the stimulating activities were very varied. Dad was treated with dignity at all times. I would not hesitate to recommend Dovehaven Grove, a big thank you from our family.

Reply from Maxine Farnworth, Corporate Development Manager at Dovehaven Grove

Thank you for your kind words, it is heartwarming and very much appreciated.

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Review from K T (Daughter of Resident) published on 15 August 2023 Submitted via Website
Overall Experience

Mum has been a permanent resident since April of this year. She has settled in really well and she is extremely well cared for. She is a difficult character but all the staff are wonderful with her and I can sleep at night knowing she is in a safe and loving environment. The home is lovely and clean and is a friendly, bright and airy place to be, from the communal areas to Mum's own bedroom. I would recommend Dovehaven Grove to anyone who needs additional care for a loved one.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for writing such a wonderful review for Dovehaven Grove. Your kind words and ratings are very much appreciated. Kind regards.

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Review from S K (Son of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

Excellent location in a wonderful setting. House and staff are superb with a friendly homely atmosphere.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for the review of Dovehaven Grove and your ratings, they are appreciated. Kind regards.

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Review from C M (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

My dad is so happy, a relief knowing his well looked after.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you for your five-star review and comments, it is very much appreciated. Kind regards.

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Review from J R (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience

I can honestly say Dovehaven Grove is fantastic, it's always clean and tidy, no smells, the staff are fantastic, nothing is too much trouble. My mum is so looked after, I could not have done any better. Thank you to all the staff, you are all angels to me.

Reply from Maxine Farnworth, Corporate Development Manager at Dovehaven Grove

Thank you, your kind words will be very much appreciated by the team at Dovehaven Grove, who work so hard to ensure that residents receive the very best of care.

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Review from Andrew C (Son of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

Dovehaven is a fantastic home. I am so happy my mum is here. The staff are superb. The manager leads an exceptional care team. My mother is in no better place. Well done, Dovehaven Grove. One lady was fantastic when Mum came back from the hospital and made sure Mum was ok.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

What a wonderfully positive review for Dovehaven Grove! Thank you for your five-star rating; the team will be 'over the moon'! Kind regards.

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Review from Stuart N (Son-in-law of Resident) published on 9 January 2023 Submitted via Postal Card
Overall Experience

Dad spent twelve months in the home and the staff made Dad feel loved and at home. Towards the end of his life, the care he received was exceptional. The compassion and understanding shown exemplified what the home is all about. Although a difficult time for the family, nothing was too much trouble.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for your review and your very kind comments regarding the care given by the team at Dovehaven Grove. They work so hard to ensure that residents and their family members are shown compassionate care at the saddest and most difficult of times. Our condolences. Kind regards.

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Review from David C (Son of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

My mum has been at Dovehaven Grove for nearly two years now and I've always found the staff are friendly, helpful and very caring towards my mother. They keep us updated on my mother's well-being and I have peace of mind knowing she is in safe hands. Thank you for all your effects and for keeping my mum safe, it's much appreciated.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for your 5-star review and your kind comments which are very much appreciated. Kind regards.

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Review from Lee S (Son of Resident) published on 19 December 2022 Submitted via Postal Card
Overall Experience
A nice, clean place.

The staff are lovely and really do a good job.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for taking the time and trouble to review Dovehaven Grove. We will make sure that the team are made aware of your compliments. Kind regards.

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Review from Maxine C (Daughter of Resident) published on 21 November 2022 Submitted via Postal Card
Overall Experience

Really impressed to see the work the staff have put into the Halloween party and the buffet they have put on. All the staff are really friendly and helpful and we'd just like to say a massive thank you!

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you for your review and for your own 'thank you'! There is no doubt that a great party can always be guaranteed at Dovehaven Grove! Kind regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Dovehaven Grove.

Upcoming Events

There are no upcoming events for Dovehaven Grove.

Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Dovehaven Grove.

Meet the Team (1)

Hannah Cavanagh
Hannah CavanaghJob Title:Home Manager at Dovehaven Grove

Hannah Cavanagh leads our caring team at Dovehaven Grove. For Hannah, the well-being of every resident is at the heart of everything she does.

"What makes Dovehaven Grove special is the atmosphere of calm and warmth we create together. We take the time to understand each person and ensure they feel safe, valued, and truly at home."

Frequently Asked Questions about Dovehaven Grove

What types of Care is Dovehaven Grove registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dovehaven Grove have?

There are 55 Single Rooms.

What are the Facilities & Services at Dovehaven Grove?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Dovehaven Grove to the centre of Preston?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovehaven Grove to verify any information. View our terms and conditions. Dovehaven Grove has an Enhanced Service -more info.