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Dovehaven Grove

Poplar Grove, Bamber Bridge, Preston, Lancashire PR5 6RE
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I’m happy that he is well cared for in this lovely home.Julie K(Daughter of Resident/Service User)
Dovehaven Grove, Preston
The staff are always very helpful, kind and accommodating and look after Mum well.Celestine M(Daughter of Resident/Service User)
Dovehaven Grove, Preston
Dovehaven Grove, Preston

Dovehaven Grove is a welcoming, purpose-built dementia care home in Bamber Bridge, Preston, providing residential, dementia and respite care in a calm and supportive environment. Designed to feel homely and reassuring, the home offers ensuite bedrooms, comfortable communal spaces and peaceful surroundings where residents are supported to live safely and with dignity.

The dedicated team at Dovehaven Grove specialises in dementia care, taking time to understand each resident as an individual....  

Care Provided by Dovehaven Grove

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,000From £1,000

Please note that fees are starting from prices. The team at Dovehaven Grove will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Dovehaven Grove to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hannah Cavanagh (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (55)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Private visitor car park to the front of the home

Dovehaven Grove Reviews (65)

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8.9

Dovehaven Grove has a Review Score of 8.9 (8.880) out of 10, based on 11 reviews in the last 2 years. Over all time Dovehaven Grove has 65 reviews.

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Review from Carol C (Daughter of Resident) published on 17 December 2021 Submitted via Postal Card
Overall Experience

My mum has been in for a month assessment. The place is first-class, very clean, the food looks good. The staff are extremely friendly and always helpful. There are plenty of activities going on and there is a high proportion of staff to residents.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Many thanks for your kind comments and wonderful feedback, it is very much appreciated. Kind regards

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Review from J R (Daughter of Resident) published on 8 December 2021 Submitted via Website
Overall Experience
My dad is living with dementia, and we have just recently moved him from a previous care home. He has settled here very well, and he is happier here and seems content. All the staff and the manager have been so welcoming, and I am very happy with the care and attention he receives.

It's brilliant that their hard work and commitment has been recognised in their recent CQC rating. Well done to you all.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for your review. we are so pleased to hear that your father has settled so well following his move. Your comments are very much appreciated. Kind regards.

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Review from Sandra T (Daughter of Resident) published on 29 October 2021 Submitted via Postal Card
Overall Experience

My mum is happy and settled. Staff are brilliant.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Many thanks for your fabulous 5* review. We very much appreciate it. Kind regards

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Review from Wendy H (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card
Overall Experience

Excellent staff, cannot do enough for our mum and us. She is so settled and happy now. Can't praise them enough.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for your wonderful review. So glad to hear that your mum is happy and settled, the team work so hard to ensure our residents are happy, safe and well. Kind regards

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Review from David C (Brother of Resident) published on 22 October 2021 Submitted via Website
Overall Experience
This is a very good care environment for my brother despite being a fairly old building. All staff were extremely friendly and attended to any concerns/queries both me and my sister had when we visited my brother (resident) in October. His room was clean and welcoming and in a quiet though easily accessible location. The home had given a fundraising coffee morning earlier that day so the communal rooms were in the process of being cleaned. Residents have opportunities to do external activities if this enhances health and well-being - like visits to local leisure facilities.

Every confidence that my brother is being well looked after! There was/is an issue with contacting the home via telephone which needs improvement though I understand the telephone service/equipment is being improved.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for taking the time and trouble to review Dovehaven Grove. I am sure that others looking for care for a loved one will find your feedback useful. Our home was only opened as a Dovehaven home in 2020, having been closed and totally refurbished. However, the wonderful character of...  

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Review from Craig A (Grandson of Resident) published on 12 October 2021 Submitted via Website
Overall Experience
Firstly can I say a massive thank you, my grandad was recently moved here at our request after a terrible stint in hospital. The manager helped from the moment we walked through the door before even moving Grandad in. As a family, we made the decision to bring him closer to home after he was dumped from hospital into a care home away from his family. We contacted the home when I was refused entry at a pre-arranged visit at the other care home. Within one hour of contact, Dovehaven Grove Care Home contacted his care home and arranged transition that day to themselves. Supported us in providing a wheelchair to transition.

Room was ready on arrival and they welcomed my grandad and the family with open arms and positivity. My grandad was a resident here for only a few months and whenever we were unable to visit they kept in touch and updated all the time. My grandad recently passed away at this care home and from the minute his health conditions deteriorated we were contacted and as a family, we were able to spend every minute with him.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Many thanks for taking the time and trouble to review Dovehaven Grove. Your feedback on the experience your family had will do much to reassure those searching for care that this home will be one to consider for their loved ones. We send our condolences to you and your family on the loss of your grandad. Kind regards.

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Review from Margaret S (Daughter of Resident) published on 9 September 2021 Submitted via Postal Card
Overall Experience

My mum moved into Dovehaven Grove Care Home at the end of January and I'm in full admiration for the care and standards from all the staff. The manager is wonderful and together with all the staff provide a loving, caring and friendly environment. I can now sleep at night knowing my mum is safe and well cared for. Thank you to you all

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Many thanks for your wonderful review, we do appreciate your kind words and feel pleased that you have peace of mind knowing your mother is safe and well cared for. Kind regards.

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Review from Janet R (Daughter-in-law of Resident) published on 23 August 2021 Submitted via Postal Card
Overall Experience

A lovely place, especially since the new manager took over, nothing is too small, especially when Mum is hard work at times with her dementia. She has settled down and accepts that this is her home. A special thank you to all the staff who care for her. A lovely clean and friendly place, thank you all.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for your wonderful review and your very kind words. Everyone works so hard to ensure that residents feel settled and happy, the team will be so pleased to know that you are able to see the benefits of this. Kind regards.

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Review from Kate B (Daughter-in-law of Resident) published on 20 August 2021 Submitted via Postal Card
Overall Experience

My father-in-law was moved from another care home. All staff involved in his move have made it a stress-free experience. He has settled in well and this is mainly due to the care staff making him feel safe and secure.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for taking the time and trouble to review Dovehaven Grove. The manager and her team work so hard to ensure that our new residents quickly feel safe and settled in their new home. We appreciate your feedback. Kind regards.

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Review from Eddie W (Sister of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

I had not seen my sister for 16 months because of COVID, my only communication was by phone, they always answered within a few rings and gave me clear information which was comforting to me. When I arrived I was made very welcome and was offered refreshment. My sister has just finished her lunch, she was clean, dressed and content. The staff were friendly and smiled and were attentive.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Many thanks for taking the time to review Dovehaven Grove, your comments and ratings are very much appreciated. Kind regards.

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Review from Beverley K (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

Lovely place, staff brilliant, can't do enough for my mum, very clean.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove
Many thanks for your 5* review, your kind comments are much appreciated.

Kind regards

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Review from G C (Sister of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

This was my first visit to Dovehaven Grove, and my first impressions are very positive. The setting of the residents is very good, with all doors secured, and a singing in book and keypads to access the stairs. Staff are polite and helpful, and the rooms and corridors are clean and airy. Furnishings are tasteful - everything looks new. My sister enjoys her food, which she says is good, and her dietary requirements are being met. She is still "finding her feet" with new routines and people.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove
Thank you very much for your review, we appreciate your comments and feedback.

Kind regards

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Review from Denis C (Brother-in-law of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

This was my first visit to this care home and was extremely happy with the reception I got when I arrived. The staff were lovely and helpful.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove
Thank you very much for your review, we are very appreciative of your comments.

Kind regards

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Review from Christian B (Son of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

I visited the care home twice during May and enjoyed my visits. The staff and management were friendly and helpful. My mum appeared to be very happy and comfortable during both visits.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for taking the time to review Dovehaven Grove, your comments are very much appreciated. Kind regards

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Review from Dorothy G (Sister-in-law of Resident) published on 8 June 2021 Submitted via Postal Card
Overall Experience

A very friendly and caring home. Always very clean and nice smell. Staff excellent and cannot do enough for you. Ten out of ten.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you for your review. We really appreciate your 5-stars and your ten out of ten! The team, work so hard to ensure that residents are safe, well and happy; it is good to know that is noticed. Kind regards.

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Review from Eileen W (Sister-in-law of Resident) published on 6 June 2021 Submitted via Postal Card
Overall Experience
Always very clean with a nice smell.

Staff always pleasant.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for your (almost) 5* review. We very much appreciate your high rating and comments. Kind regards

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Review from Joan M (Wife of Resident) published on 6 June 2021 Submitted via Postal Card
Overall Experience

I know he is being well cared for. He enjoys all the music and singing that they have most days. Staff always very helpful when you ring, nothing is too much trouble. They make sure he has drinks and soft food all day and is always nicely dressed. His room always tidy. The home is always nice and clean.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for the 5* review you have given. It is very much appreciated and the team will be really pleased that you are happy with your husband's care. Kind regards

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Review from P T (Sister of Resident) published on 23 May 2021 Submitted via Postal Card
Overall Experience

My sister moved into Dovehaven Grove in October 2020. She is very happy. She loves the activities and the staff. She was lonely at home but not anymore. There are lots going on. She really enjoys living at Dovehaven Grove. The management and all the caring staff are excellent, caring for my sister. They also take time to ask how the relatives are. I am very happy that my sister is safe and happy. I couldn't ask for more. Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for your 5* review. The team work so hard to ensure that residents are well cared for and your kind words and comments are very much appreciated. Kind regards

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Review from Lorna P (Daughter of Resident) published on 12 May 2021 Submitted via Postal Card
Overall Experience

The home has recently come under the care of a new manager. The home has a lovely lively atmosphere now, there is a new open-door policy and the residents all look clean and very happy. My dad has formed good friendships with residents and tells us how lovely and very kind all of the staff are. He's now a karaoke fan! Cannot praise the new manager enough and the fantastic hardworking staff. Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you very much for taking the trouble to review Dovehaven Grove. So glad to hear that your Dad is taking advantage of the fun to be had singing along with the karaoke. Thank you for your kind comments about the manager and her team, they are much appreciated. Kind regards.

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Review from Julie K (Daughter of Resident) published on 12 May 2021 Submitted via Website
Overall Experience

My Dad has been in Dovehaven since July 2020. It’s been a very challenging time due to COVID and the restrictions imposed on residents and families, however, things are now much better since being allowed back into the home. The home itself is spotless and modern. Dad is very happy with the food and with the staff who have been most helpful. I’m happy that he is well cared for in this lovely home.

Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Grove

Thank you for taking the time and trouble to review Dovehaven Grove. We are all very pleased to be welcoming our families back to us, the team has worked so hard to ensure that our residents have been kept safe, well and happy during these difficult months. To receive such positive feedback will give the team a real 'lift'. Kind regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Dovehaven Grove.

Meet the Team (1)

Hannah Cavanagh
Hannah CavanaghJob Title:Home Manager at Dovehaven Grove

Hannah Cavanagh leads our caring team at Dovehaven Grove. For Hannah, the well-being of every resident is at the heart of everything she does.

"What makes Dovehaven Grove special is the atmosphere of calm and warmth we create together. We take the time to understand each person and ensure they feel safe, valued, and truly at home."

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