Richmond Manor Care Home

my husband and I recently celebrated our 50th Wedding Anniversary. I had arranged to hire the activity room to hold a small celebration with friends and family. The occasion went off without a hitch. We were able to also use the nearby lounge and garden patio. It was a truly memorable day for us both and although living with dementia my husband thoroughly enjoyed being with those nearest and dearest. This would not have been possible without the help and dedication of both home makers and the admin staff who not only decorated the room beautifully but offered help and consideration throughout the afternoon. A big thank you to you all!

I would have no hestitation in recommending Richmond Manor.

Visiting someone very different to the person you have known isn't always easy, but the care shown to all Mum's family and friends made it so much more enjoyable. When Mum died, she was cared for by people she knew and trusted, in what had become her home. I can't recommend Richmond Manor too highly.

Having experienced another care home that did not provide the standard of care we expected, I feel I can make a genuine comparison. The improvement has been remarkable, and I'm extremely grateful to everyone here for their care, kindness, and professionalism.

The management & staff have been so helpful and I feel very comfortable with our decision to move here. My wife seems much more settled amongst a lovely group of people who have gone out of their way to make this work for my wife, myself & our family.

Thank you to all.

All members of staff were extremely kind and helpful.

My mother and father have both been in residence at Richmond Manor! Sadly Dad passed away in December 2025, the care and compassion shown was exceptional. The are he received was excellent. Mum is still at the home, the staff couldn't be better, kind, caring & understanding. The home is kept in tip top condition. The staff also there to help & support family members at difficult times.

Richard manor is amazing they are so kind and approachable and look after my grandmother so well. I am so lucky to know she is being taken care of. Sophie is amazing on the second floor. All the staff are wonderful

Thanks to everyone.

I can recommend Richmond Manor to anyone who is looking for the highest level of care for their relatives.

We've been so worried about Grandad moving into Richmond, but the team have been absolutely amazing. They've helped him integrate and made him feel safe and at home. Thank you to you all for removing this worry from us.

I cannot express enough my relief and gratitude to the the care team and staff at Richmond Manor. After 2 harrowing weeks I finally found somewhere mum can call home. Outstanding on every level, and peace of mind knowing mums been cared for in the manner she deserves at 99. Recommend 100%.

My husband who has Lewy Body Dementia stayed here for 3 weeks in August/September and I stayed for 2 weeks in September whilst recovering from a hip replacement operation. We were on separate floors but able to share some meals together. The staff were exceptionally patient with my husband dealing with his confusion and unwillingness to cooperate even with the most basic routines. So much so that he settled well after a period and became quite content

For myself the 2 weeks convalescence was perfect. I was discharged after 2 days in hospital and it was the best thing for my recovery. The care I received was first class especially help with washing and showering, medication and the choice of meals to tempt my appetite and of course the adjustable bed. Coupled with regular walks around the gardens and daily activities it helped me to regain my strength. I couldn't have wished for better care and will certainly be using the home for respite in the future

Came for respite care (two weeks) and was made very welcome. The care was very kind and caring same as when my husband was here before he passed away.

A very caring and friendly atmosphere. The staff are fantastic and can't do enough to help you. Facilities are excellent: a film room, large and small lounges, an activity room and best of all, the coffee shop where residents can meet with each other and their visitors. There is a choice of menu at all meals, and if none suits you, you can order something else.

Our mother came to live at Richmond Manor at the end of 2024. We were made to feel very welcome right from the start, and the atmosphere is always very happy and friendly. The homemakers are very supportive and caring, and mums' personal care and needs are treated with care and understanding. Nothing is ever too much trouble for the homemakers.

The wonderful team at Richmond Manor saved my life! Seriously ill, I came from the hospital six months ago for 'End of Life Care'. Thanks to the dedicated care of lovely, friendly, and compassionate staff I have made a good recovery, now taking full care of myself and completely mobile. The care team are, without exception, a credit to Richmond Manor, their hard work and commitment creating such a happy and nurturing home. With their help I have been able to fulfil my wish to become well enough to go home, for which I am so grateful.

Dad recently had two weeks respite care at Richmond Manor. All the staff are so welcoming and helpful, the facilities are great and Dad's room was lovely and clean. Most importantly of all, the residents appeared to be happy and enjoying themselves. As Dad's only carer it's such a comfort to me to know that they are there to care so well for Dad when I need to have a break.

Our Mum lived at Richmond Manor for two years before she passed away at the age of 96. She had Alzheimer's, and when it was no longer safe for her to live at home, we were fortunate to find Richmond Manor.

They made sure she always had plenty of these while still offering proper meals.

It's a lovely environment. There was always a different space to take her such as quiet rooms, lovely garden or balcony. The café was especially sociable and welcoming.

Overall, Richmond Manor provided excellent care. When Mum passed away, the staff were genuinely sad, and some even attended her funeral, which meant so much to us. We can't thank them enough for their kindness and dedication.