Richmond Manor Care Home

14 Dunstable Street, Ampthill, Bedford MK45 2JT
Review Us
9.7 60 Reviews
  • Richmond Manor Care Home, Bedford
Within Richmond Manor you will find luxurious living, coupled with an award-winning model of care.

Situated in the heart of Ampthill, this state-of-the-art care home offers a vibrant community where residents enjoy a busy and active lifestyle, with support where needed from the award-winning Homemakers, and last year Hamberley Care Homes were named Residential Care Provider of the Year (2022) in recognition of their ground-breaking approach.

Within the luxury care home you will also find the superb features and facilities which set Richmond Manor apart from the standard care home, including:

- Spacious en-suite bedrooms, decorated in a range of themes for comfortable and modern living
- A wellbeing and beauty salon which includes hairdressing and a nail bar
- A bar and a café where residents can enjoy socialising with friends
- Bright living spaces
- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Rated as ‘Good’ in all areas by the Care Quality Commission (November 2021), Richmond Manor offers high quality residential, dementia and nursing care, as well as short breaks, all within a luxury environment. Please contact their friendly team today to arrange your tour, and to find out more.
Show Richmond Manor Care Home on the Map

Care Provided by Richmond Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1925
  • Self-Funded Residential Dementia Care: from £2043
  • Self-Funded Nursing Care: from £2226
  • Self-Funded Nursing Dementia Care: from £2333
  • RESPITE Self-Funded Residential Care: from £2118
  • RESPITE Self-Funded Residential Dementia Care: from £2247
  • RESPITE Self-Funded Nursing Care: from £2449
  • RESPITE Self-Funded Nursing Dementia Care: from £2566

These prices are only a guideline, please contact Richmond Manor Care Home to find out the exact price for your requirements.

Contact Richmond Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Richmond Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Fiona Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (69)

Richmond Manor Care Home Reviews (60)

9.7

Richmond Manor Care Home has a Review Score of 9.7 (9.739) out of 10, based on 32 reviews in the last 2 years.
Over all time Richmond Manor Care Home has 60 reviews.

Overall Experience
  • 51
  • 7
  • 0
  • 2
  • 0
Date Published
  • 60
  • 11
  • 19
  • 32
  • 28
Reviewer Connection to Richmond Manor Care Home
  • 22
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 60, showing 1-20
Review from Lynn B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father have both been in residence at Richmond Manor! Sadly Dad passed away in December 2025, the care and compassion shown was exceptional. The are he received was excellent. Mum is still at the home, the staff couldn't be better, kind, caring & understanding. The home is kept in tip
top condition. The staff also there to help & support family members at difficult times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A E (Granddaughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Richard manor is amazing they are so kind and approachable and look after my grandmother so well. I am so lucky to know she is being taken care of. Sophie is amazing on the second floor. All the staff are wonderful
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for your kind words Sophie and the whole team will really appreciate this lovely feedback - it means a great deal to us all. We pride ourselves on delivering exceptional care and it is a privilege to be able to care for your Grandmother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul T (Nephew of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We came to see my uncle for the first time on 22nd December, we were welcomed immediately by the friendly staff to have a coffee and then bring my uncle to see us, we were empatheticaly advised he had deteriorated, to prepare us. Nothing was too much trouble for the staff. On leaving we returned him
to his room which was very clean and tidy.
Thanks to everyone.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for sharing your lovely feedback, we are delighted to hear how happy you are with our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A F (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been residents at Richmond Manor for a few years and they have always been treated very well. Now that my father's condition is deteriorating I was able to see the exceptional level of care provided by all levels of staff including the manager during a recent health incident.
I can
recommend Richmond Manor to anyone who is looking for the highest level of care for their relatives.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for your kind words about our home and the support your parents receive. We pride ourselves on delivering the very best care and support and will share your feedback with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from O C (Grandson of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've been so worried about Grandad moving into Richmond, but the team have been absolutely amazing. They've helped him integrate and made him feel safe and at home. Thank you to you all for removing this worry from us.
Reply from Val Foley, Customer Relations Manager at Richmond Manor Care HomeWe are so happy for choosing Richmond Manor for your Grandad and he has certainly fitted into the home life easily . You are welcome to come and visit as much as you like.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane C (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express enough my relief and gratitude to the the care team and staff at Richmond Manor. After 2 harrowing weeks I finally found somewhere mum can call home. Outstanding on every level, and peace of mind knowing mums been cared for in the manner she deserves at 99. Recommend 100%.
Reply from Val Foley, Customer Relations Manager at Richmond Manor Care HomeWe are so blessed that you chose Richmond Manor for your lovely Mum. Seeing how quickly she has settled and feels at home brings happiness to the team. The team are all grateful that you have expressed that we are outstanding. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J T (Respite Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband who has Lewy Body Dementia stayed here for 3 weeks in August/September and I stayed for 2 weeks in September whilst recovering from a hip replacement operation. We were on separate floors but able to share some meals together. The staff were exceptionally patient with my husband dealing
with his confusion and unwillingness to cooperate even with the most basic routines. So much so that he settled well after a period and became quite content


For myself the 2 weeks convalescence was perfect. I was discharged after 2 days in hospital and it was the best thing for my recovery. The care I received was first class especially help with washing and showering, medication and the choice of meals to tempt my appetite and of course the adjustable bed. Coupled with regular walks around the gardens and daily activities it helped me to regain my strength. I couldn't have wished for better care and will certainly be using the home for respite in the future

Reply from Val Foley, Customer Relations Manager at Richmond Manor Care HomeWe are so grateful that you have taken the time to leave a review for your husband's and, indeed, your own stay at Richmond Manor. The team thrive on giving outstanding care and dedication to all of our residents, whether it be respite or long stay. We value that you have outlined all aspects of living in the home, from the care, the activities, to the meals. We would most definitely welcome you both back to us if the time should arise again. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katheleen T (Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came for respite care (two weeks) and was made very welcome. The care was very kind and caring same as when my husband was here before he passed away.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for your lovely feedback on our home, we are thrilled to hear you had a lovely stay and were made to feel welcome and supported. We look forward to welcoming you back again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring and friendly atmosphere. The staff are fantastic and can't do enough to help you. Facilities are excellent: a film room, large and small lounges, an activity room and best of all, the coffee shop where residents can meet with each other and their visitors. There is a choice of menu at
all meals, and if none suits you, you can order something else.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for sharing your experience of Richmond Manor. We're thrilled to hear that you've found the atmosphere so caring and friendly, and that our team has been able to support you in every way possible. It's wonderful to know that the facilities are being enjoyed, as these spaces are designed to bring people together and make every day special.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G P (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother came to live at Richmond Manor at the end of 2024. We were made to feel very welcome right from the start, and the atmosphere is always very happy and friendly. The homemakers are very supportive and caring, and mums' personal care and needs are treated with care and understanding. Nothing
is ever too much trouble for the homemakers.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for your kind words about Richmond Manor. Were delighted to hear that you and your mother felt so welcome from the very beginning. Creating a happy, friendly atmosphere where residents feel truly at home is at the heart of what we do, and its wonderful to know our Homemakers care and support have made such a difference. Your feedback means a great deal to the whole team well be sure to share it with them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patrica M (Respite Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wonderful team at Richmond Manor saved my life! Seriously ill, I came from the hospital six months ago for 'End of Life Care'. Thanks to the dedicated care of lovely, friendly, and compassionate staff I have made a good recovery, now taking full care of myself and completely mobile. The care team
are, without exception, a credit to Richmond Manor, their hard work and commitment creating such a happy and nurturing home. With their help I have been able to fulfil my wish to become well enough to go home, for which I am so grateful.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeWe are thrilled to hear what a wonderful experience you had at Richmond Manor. Your kind words mean the world to us, and we couldn't be prouder of our wonderful care team who work with such dedication, compassion, and commitment every day. It has been our privilege to be part of your recovery, and we are so pleased that you feel ready to return home. On behalf of everyone at Richmond Manor, we wish you continued good health, and you are welcome to visit us anytime.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue W (Daughter of Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad recently had two weeks respite care at Richmond Manor. All the staff are so welcoming and helpful, the facilities are great and Dad's room was lovely and clean. Most importantly of all, the residents appeared to be happy and enjoying themselves. As Dad's only carer it's such a comfort to me to know
that they are there to care so well for Dad when I need to have a break.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for your kind words. We're so pleased to hear your dad felt well cared for during his respite stay at Richmond Manor. It's wonderful to know that our team, facilities, and the warm atmosphere brought you both comfort and peace of mind. We're always here whenever you need us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jen L (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum lived at Richmond Manor for two years before she passed away at the age of 96. She had Alzheimer's, and when it was no longer safe for her to live at home, we were fortunate to find Richmond Manor.


Mum was very happy there-always smiling, always high-fiving everyone. The carers and staff

were friendly, and some, in particular, were truly exceptional. Her room was cosy and homely, always kept clean, and she was well looked after. The food was great, though in her final years, she mostly preferred biscuits!
They made sure she always had plenty of these while still offering proper meals.


It's a lovely environment. There was always a different space to take her such as quiet rooms, lovely garden or balcony. The café was especially sociable and welcoming.


Overall, Richmond Manor provided excellent care. When Mum passed away, the staff were genuinely sad, and some even attended her funeral, which meant so much to us. We can't thank them enough for their kindness and dedication.

Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for your heartfelt words and for sharing your Mum's story. We're truly honoured that Richmond Manor could be part of her journey, and it means the world to know she was happy here and surrounded by people who cared deeply for her.It's always our aim to create a home that feels comforting, safe and full of warmth, and knowing that she felt that, is incredibly touching.Your Mum clearly left a lasting impression on those around her, and her passing was felt deeply by the team. Thank you again for your kind words and for allowing us to care for such a special lady. She will always be remembered fondly at Richmond Manor.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally R (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has absolutely flourished since she arrived in December. Her family and friends all say she hasn't been or looked better or happier in the last 2 years. We are so grateful to Richmond Manor, the atmosphere, the staff, the food, the activities, the care, the decor - All are outstanding.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for taking the time review our home, we are thrilled to hear how happy you are with everything and that mum is flourishing in her new home
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Friend of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Richmond Manor and it's staff and carers was nothing but amazing, friendly and very helpful and caring. Richmond Manor is so clean, modern and somewhere I would certainly tell anybody wishing to need a place for a family member.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for your lovely review, your feedback will be shared with all of our team. We really appreciate you sharing
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian H (Stepson of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care from the team at Richmond Manor Care Home. Well organised but with a very human touch that came across with each interaction. Food specially prepared for individual needs. Room spotless and thankfully no noisy beeps going off.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for taking the time to review our home, we pride ourselves on delivering the best care and support and will share your feedback with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula S (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother found it difficult to accept that she needed a care home! It took her over a year to do so! Whilst most of us would like to retain our independence for as long as we can, when it comes to choosing care for a loved one there are many factors to consider. We chose Richmond Manor Care Home for
many reasons, the reasons we chose it remain true to this day. A truly well-led management team led by a very good leader, the care home manager. An organisation, in our experience, is as good as the person at the top. A generous kind kind-hearted authentic leader who takes her responsibilities professionally knowing that everyone in the home needs to be acknowledged and cared for including residents and all staff. This pervades throughout the atmosphere in the home and it is always a delight to visit my mother. The home is clean, modern and is always welcoming whenever we visit. We would wholeheartedly recommend anyone considering a care home to visit Richmond Manor Care Home, Ampthill.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for your heartfelt review. We truly understand that making the decision to move into a care home can be a significant and emotional journey, and we are so pleased that your mother has found comfort and care at Richmond Manor.Your kind words about our team, mean the world to us. We are incredibly proud of the warm, welcoming, and compassionate environment we have created, and it's wonderful to hear that this has been your experience whenever you visit.It is our privilege to care for your mother, and we are grateful for your trust in us. If there's ever anything we can do to further support you and your family, please don't hesitate to let me know.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare D (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to thank all of your team for being so very amazing, professional, caring, supportive and just so gentle in our hour of need.
It may have only been a short time we were with you, but we will never forget your warmth and kindness to our family. You will all be remembered fondly by us all.
Thank
you on behalf of the resident's dear husband, he is very broken right now, but that evening you allowed him to stay with her, did him the power of good. Also, thank you for taking the time to go that extra mile and feed us all on a regular basis. Those little things helped so very much.
Please pass our thanks to the night staff we did not meet, for caring for our relative through the night. In fact anyone behind the scenes we did not get to thank in person.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you for your incredibly kind words. It was an honour for our team to care for your loved one and to support your family during such a difficult time. While your time with us may have been short, please know that your gratitude means the world to us, and we will always remember the trust you placed in our care.I will personally pass on your thanks to our night staff and everyone behind the scenes who played a part in supporting your family. Please know that you are in our thoughts, and if there is anything we can do for you, we are always here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Son of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Richmond Manor Care Home has excellent and well-maintained facilities. Even more importantly, all the staff were all caring and kind in the support they gave to my stepmother in her final days. It was reassuring to us - and most of all to her - to see that she was in such safe, attentive and thoughtful
hands.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for your kind words and for sharing your experience of our home. We are truly grateful for your feedback and honoured to have been able to care for your stepmother in her final days. Ensuring that our residents feel safe, comfortable, and surrounded by kindness is at the heart of everything we do, and it means a lot to know that you felt reassured by the care and support she received. Please accept our deepest sympathies for your loss. If there is anything we can do for you or your family, please don't hesitate to reach out.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M Y (Niece of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt had a recent stay here and from the moment we walked in the front door we knew that this was something special.
The facilities provided and the environment are faultless and so beautifully decorated.
The individual rooms are so cosy and comfortable.
My Aunt loved the food which was plentiful
and 5*.
The Management and all the staff we met were so friendly, and caring and genuinely had time for my Aunt and also us, nothing was too much trouble.
This really is a top-quality care home, providing luxury standards that set Richmond apart from other care homes in the Bedfordshire area.
Reply from Fiona Smith, Home Manager at Richmond Manor Care HomeThank you so much for your kind and glowing review. We're delighted to hear about your Aunt's positive experience during her stay with us and that you found our home to be something special from the moment you arrived. It's wonderful to know that you appreciated our beautifully decorated facilities and cosy, comfortable rooms, and we're thrilled that your Aunt enjoyed our 5-star dining experience. Our chefs take great pride in providing delicious and nutritious meals for our residents, so your feedback will mean a lot to them. We're especially grateful for your comments about our team. Ensuring our residents and their families feel genuinely cared for is at the heart of what we do, and it's so rewarding to hear that we were able to provide this for your Aunt and your family. Your kind words mean so much to us, and we're honoured to be recognised as setting a benchmark in the local area.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Richmond Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.739 for Richmond Manor Care Home is calculated as follows: ( (310 Excellents x 5) + (43 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 376 Ratings = 4.739
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richmond Manor Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (5)

Fiona

Fiona Smith

Job Title: Registered Care Home Manager

As the Home Manager of Richmond Manor in Ampthill, Fiona is continually inspired by the sense of community we've nurtured here. Our luxury home has a wonderful and dedicated team, so we can provide a welcoming environment where every resident feels cherished and at home.”

No image found

Karen Ives

Job Title: Clinical Lead

Karen is our knowledgeable clinical lead who oversees all clinical and nursing aspects of the home.


She is passionate about delivering the best care to her residents within the home.

No image found

Carly Floyd

Job Title: Business Administrator

Carly joined Richmond Manor as a Business Admin Assistant and when the position of the home's Business Administrator became available she was successful in the promotion.


Carly is always kind in her attitude to work colleagues, residents and relatives alike.

No image found

Clare Cook

Job Title: Well-being Coach

Clare is Richmond Manor's Well-being Coach and is so passionate about giving every resident the time and care they all deserve.


Clare is full of ideas to enhance the day-to-day well-being of all our residents.

No image found

Erica Timis

Job Title: Head Chef

Erica is the Homes Head Chef.

Frequently Asked Questions about Richmond Manor Care Home

What types of Care is Richmond Manor Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Richmond Manor Care Home have?

There are 69 Single Rooms.

What are the Facilities & Services at Richmond Manor Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Richmond Manor Care Home to the centre of Bedford?

7.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Manor Care Home to verify any information. View our terms and conditions. Richmond Manor Care Home has an Enhanced Service - more info.