Richmond Manor Care Home

14 Dunstable Street, Ampthill, Bedford MK45 2JT
Review Us
9.8 61 Reviews
  • Richmond Manor Care Home, Bedford
Within Richmond Manor you will find luxurious living, coupled with an award-winning model of care.

Situated in the heart of Ampthill, this state-of-the-art care home offers a vibrant community where residents enjoy a busy and active lifestyle, with support where needed from the award-winning Homemakers, and last year Hamberley Care Homes were named Residential Care Provider of the Year (2022) in recognition of their ground-breaking approach.

Within the luxury care home you will also find the superb features and facilities which set Richmond Manor apart from the standard care home, including:

- Spacious en-suite bedrooms, decorated in a range of themes for comfortable and modern living
- A wellbeing and beauty salon which includes hairdressing and a nail bar
- A bar and a café where residents can enjoy socialising with friends
- Bright living spaces
- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Rated as ‘Good’ in all areas by the Care Quality Commission (November 2021), Richmond Manor offers high quality residential, dementia and nursing care, as well as short breaks, all within a luxury environment. Please contact their friendly team today to arrange your tour, and to find out more.
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Care Provided by Richmond Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1900
  • Self-Funded Residential Dementia Care: from £2000
  • Self-Funded Nursing Care: from £2200
  • Self-Funded Nursing Dementia Care: from £2300
  • RESPITE Self-Funded Residential Care: from £2100
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: from £2400
  • RESPITE Self-Funded Nursing Dementia Care: from £2550

These prices are only a guideline, please contact Richmond Manor Care Home to find out the exact price for your requirements.

Contact Richmond Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Richmond Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Fiona Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (69)

Richmond Manor Care Home Reviews (61)

9.8

Richmond Manor Care Home has a Review Score of 9.8 (9.753) out of 10, based on 32 reviews in the last 2 years.
Over all time Richmond Manor Care Home has 61 reviews.

Overall Experience
  • 52
  • 7
  • 0
  • 2
  • 0
Date Published
  • 61
  • 9
  • 16
  • 32
  • 29
Reviewer Connection to Richmond Manor Care Home
  • 23
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from J F (Daughter of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was not keen on becoming a carehome resident but due to her increasing frailty, it was no longer possible for her to remain safely outside residential care. Since joining Richmond Manor she has become socially integrated with fellow residents and homemakers. She enjoys their company and the daily
activities, ranging from baking, quizzes and film nights. Her care cannot be faulted and the food served in the beautiful dining room mum says is excellent. The quality of the home's decor, fixtures and fittings are exceptional. The Manor has also made great efforts to support family contact by erecting a perspex screen wall into one of the ground floor lounges so visitors can enter from the garden door. Although you cannot touch each other, with the aid of a microphone you can have a good natter and catch up on each other's news and activities. Whenever we meet the staff they all have a smile and happy words, and when we see them with mum there is gentleness in their interaction with her.
Reply from Jacqueline Brown, Regional Community Relations Lead at Richmond Manor Care HomeThank you so much for taking the time to leave us such a wonderful review. We feel incredibly privileged to have had mum as one of our very first residents! We are looking forward to being able to welcome you and your family into Richmond Manor when we are able to do so.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Richmond Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.753 for Richmond Manor Care Home is calculated as follows: ( (315 Excellents x 5) + (38 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 376 Ratings = 4.753
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richmond Manor Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 26 Feb 2026

We have limited availability, please get in touch to discuss your requirements.

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Awards / Recognitions (5)

Meet the Team (6)

Fiona

Fiona Smith

Job Title: Registered Care Home Manager

As the Home Manager of Richmond Manor in Ampthill, Fiona is continually inspired by the sense of community we've nurtured here. Our luxury home has a wonderful and dedicated team, so we can provide a welcoming environment where every resident feels cherished and at home.”

Stephanie

Stephanie England

Job Title: Home Ambassador

Stephanie joined Hamberley as a Home Ambassador early in 2026 with dedicated experience in the Care sector since 2012. Stephanie brings with her a variety of expertise, knowledge, and understanding. She is committed to building strong, meaningful relationships with residents and families to provide a transition that is effortless and smooth for all. Dedicated to enriching the lives of the residents and ensuring that families are confident their loved ones are treated with dignity and respect. Her goal is to ensure that every resident is empowered to live their best life and their families feel confident in their decisions.


Since becoming a Home Ambassador and recognising that it can be challenging to find the right home, Stephanie has thrived in guiding residents and families through the journey of choosing the right care home, from initial contact to welcoming them to their new home, as well as getting out into the community to represent Hamberley and fostering new relationships.


‘At Richmond Manor, we have a community where residents feel safe, respected, and truly at home. I believe in delivering a service that reflects the home’s values, exceptional care, dignity, and a commitment to enhancing quality of life.'

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Karen Ives

Job Title: Clinical Lead

Karen is our knowledgeable clinical lead who oversees all clinical and nursing aspects of the home.


She is passionate about delivering the best care to her residents within the home.

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Carly Floyd

Job Title: Business Administrator

Carly joined Richmond Manor as a Business Admin Assistant and when the position of the home's Business Administrator became available she was successful in the promotion.


Carly is always kind in her attitude to work colleagues, residents and relatives alike.

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Clare Cook

Job Title: Well-being Coach

Clare is Richmond Manor's Well-being Coach and is so passionate about giving every resident the time and care they all deserve.


Clare is full of ideas to enhance the day-to-day well-being of all our residents.

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Erica Timis

Job Title: Head Chef

Erica is the Homes Head Chef.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Manor Care Home to verify any information. View our terms and conditions. Richmond Manor Care Home has an Enhanced Service - more info.