
The care from the management and all staff is excellent. Nothing is too much trouble.Hilary G(Daughter of Resident/Service User)

The facilities are excellent and she is enjoying the companyJane H(Niece of Resident/Service User)

Richmond Manor provides first-class care for MumSue D(Daughter of Resident/Service User)

The care from the management and all staff is excellent. Nothing is too much trouble.Hilary G(Daughter of Resident/Service User)

The facilities are excellent and she is enjoying the companyJane H(Niece of Resident/Service User)

Richmond Manor provides first-class care for MumSue D(Daughter of Resident/Service User)

Within Richmond Manor you will find luxurious living, coupled with an award-winning model of care.
Situated in the heart of Ampthill, this state-of-the-art care home offers a vibrant community where residents enjoy a busy and active lifestyle, with support where needed from the award-winning Homemakers, and last year Hamberley Care Homes were named Residential Care Provider of the Year (2022) in recognition of their ground-breaking approach.
Within the luxury care home...
Care Provided by Richmond Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Richmond Manor Care Home for full pricing details and T&Cs.
Contact Richmond Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hamberley Care Homes
- Private Owned
Person in charge
- Fiona Smith(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Richmond Manor Care Home Reviews (64)
Richmond Manor Care Home has a Review Score of 9.9 (9.859) out of 10, based on 26 reviews in the last 2 years.
Over all time Richmond Manor Care Home has 64 reviews.
Mum moved into Richmond Manor when it opened in August 2020. Over the past 8 months, we have seen her regain her smile and develop great relationships with all the staff. Although communication is difficult for mum, they now know her so well and Richmond Manor is now her home. Despite being very disabled, Mum has the opportunity to take part in everything that goes on in the home as and when she wishes. Mum is very happy and we are so pleased and grateful to have found a care home that we can trust implicitly.
Thank you very much for taking the time to leave us a wonderful review. We love seeing mum's beautiful smile and feel very privileged that you chose Richmond Manor to be mum's home. I will pass your kind words across to the team.
In the four months my sister has been living in Richmond Manor, I have been amazed by how her wellbeing has improved. She always talks of the love and care she receives from all the staff and how lovely the home is. It's always a pleasure to visit, even in these difficult times, and the staff are always very helpful and welcoming. Thank you all very much for the care you give.
Thank you for taking the time to leave us a lovely review. We really appreciate your kind words! Thank you for trusting us with the care of your loved one and we will share your praise with our homemakers and nurses.
The care from the management and all staff is excellent. Nothing is too much trouble. My mother is very happy with her care, room and food. Having spent time comparing other care homes in the area, we are so pleased we chose Richmond Manor.
Thank you very much for your kind words. We really appreciate you taking your time to write us a review. Thank you for choosing Richmond Manor and we feel privileged to have mum as part of our Richmond family.
Mum was not keen on becoming a carehome resident but due to her increasing frailty, it was no longer possible for her to remain safely outside residential care. Since joining Richmond Manor she has become socially integrated with fellow residents and homemakers. She enjoys their company and the daily activities, ranging from baking, quizzes and film nights. Her care cannot be faulted and the food served in the beautiful dining room mum says is excellent. The quality of the home's decor, fixtures and fittings are exceptional. The Manor has also made great efforts to support family contact by erecting a perspex screen wall into one of the ground floor lounges so visitors can enter from the garden door. Although you cannot touch each other, with the aid of a microphone you can have a good natter and catch up on each other's news and activities. Whenever we meet the staff they all have a smile and happy words, and when we see them with mum there is gentleness in their interaction with her.
Thank you so much for taking the time to leave us such a wonderful review. We feel incredibly privileged to have had mum as one of our very first residents! We are looking forward to being able to welcome you and your family into Richmond Manor when we are able to do so.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 18 Feb 2025
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
There are no upcoming events for Richmond Manor Care Home.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Hamberley Care Homes
- 31 Jan 2025Recipient: Hamberley Care Homes
- 31 Jan 2024Recipient: Hamberley Care Homes
Accreditations
There are no accreditations posted yet for Richmond Manor Care Home.
Meet the Team (6)

As the Home Manager of Richmond Manor in Ampthill, Fiona is continually inspired by the sense of community we've nurtured here. Our luxury home has a wonderful and dedicated team, so we can provide a welcoming environment where every resident feels cherished and at home.”

Stephanie joined Hamberley as a Home Ambassador early in 2026 with dedicated experience in the Care sector since 2012. Stephanie brings with her a variety of expertise, knowledge, and understanding. She is committed to building strong, meaningful relationships with residents and families to provide a transition that is effortless and smooth for all. Dedicated to enriching the lives of the residents and ensuring that families are confident their loved ones are treated with dignity and respect. Her goal is to ensure that every resident is empowered to live their best life and their families feel confident in their decisions.
Since becoming a Home Ambassador and recognising that it can be challenging to find the right home, Stephanie has thrived in guiding residents and families through the journey of choosing the right care home, from initial contact to welcoming them to their new home, as well as getting out into the community to represent Hamberley and fostering new relationships.
‘At Richmond Manor, we have a community where residents feel safe, respected, and truly at home. I believe in delivering a service that reflects the home’s values, exceptional care, dignity, and a commitment to enhancing quality of life.'

Karen is our knowledgeable clinical lead who oversees all clinical and nursing aspects of the home.
She is passionate about delivering the best care to her residents within the home.

Carly joined Richmond Manor as a Business Admin Assistant and when the position of the home's Business Administrator became available she was successful in the promotion.
Carly is always kind in her attitude to work colleagues, residents and relatives alike.

Clare is Richmond Manor's Well-being Coach and is so passionate about giving every resident the time and care they all deserve.
Clare is full of ideas to enhance the day-to-day well-being of all our residents.

Erica is the Homes Head Chef.
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