
I can't rate this home highly enough on so many levels.M B(Daughter of Resident/Service User)

The quality of individual care provided by the whole team at Fenchurch is truly exceptionalSarah P(Daughter of Resident/Service User)

The care home is welcoming and feels more like a quality hotel than a care home.Mark S(Son-in-law of Resident/Service User)

I can't rate this home highly enough on so many levels.M B(Daughter of Resident/Service User)

The quality of individual care provided by the whole team at Fenchurch is truly exceptionalSarah P(Daughter of Resident/Service User)

The care home is welcoming and feels more like a quality hotel than a care home.Mark S(Son-in-law of Resident/Service User)

Led by kindness, compassion and dignity, the dedicated staff at Fenchurch House in Spalding, provide the kind of care they would want all of their loved ones to receive. Led by a dedicated Home Manager who brings a wealth of experience from within the Country Court group, the care team are passionate about delivering the highest standards of person-centred care and support.
Spread across three floors, offering residential and specialist...
Care Provided by Fenchurch House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
The price(s) shown are provided by the care home. Contact Fenchurch House Care Home for full pricing details and T&Cs.
Contact Fenchurch House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Edmalyn Consigna (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visiting is normally allowed at any time. For current restrictions please refer to the website.
Parking
- There is a large onsite car park.
Fenchurch House Care Home Reviews (61)
Fenchurch House Care Home has a Review Score of 9.8 (9.807) out of 10, based on 15 reviews in the last 2 years.
Over all time Fenchurch House Care Home has 61 reviews.
My parents have been residents in the home since it was newly opened and have always been well cared for. Most recently, my mother became end-of-life, and rather than her being moved to the hospital, Fenchurch agreed to continue her care alongside Dad. My sister and I spent eight days sitting at Mum's bedside, and during this time, we were witness to the excellent care and kindness of all of the staff at Fenchurch. The manager and deputy manager went to great lengths to ensure my mum had the best of care. My dad was supported, and all visiting family were supported and looked after. Every staff member supported us fully on Mum's last journey. Thank you all for being amazing.
The home takes great care of my mum who has complex needs. She is unable to speak and the patience of the staff here and the friendliness makes a real difference in a positive way.
A question: It would be better if the home had frequent Pet Therapy dog visits. My mum loves dogs and to see and stroke a dog was a real help.
Thank you for taking the time to write a review for Fenchurch House. We are delighted to hear how happy you are with our care for your mother. We are working to find a regular pet therapy dog for Fenchurch House so hopefully, we will have regular visits from a furry friend very soon.
My wife was transferred from hospital to Fenchurch House on 23rd December 2021 for some respite care after a prolonged 9 week stay in hospital due to waiting for a care home place to become available. When she arrived she looked gaunt and her appearance was distressing to me not having seen her for some 7 weeks due to not being allowed to visit her in the hospital because of Covid-19 restrictions.
Over the course of the next two months, the care and attention provided to my wife by the staff was excellent. The staff had got her back to looking something like her old self. She certainly appeared to be more than happy and making friends with the other residents. Sadly she had to be readmitted to hospital on 26th February 2022 and passed away, unexpectedly, on 28th February.
My sincere thanks to all the staff at Fenchurch House for their excellent work and the kindness extended to my wife during her stay. I would recommend Fenchurch House to anyone seeking a care home for a loved one.
Thank you so much for taking the time to leave a review for Fenchurch House Care Home. It was our pleasure to care for your wife here at Fenchurch House and she will be greatly missed by all of the team here.
Unfortunately, Mum became ill at home in November 2021 and was admitted to hospital. She was transferred to Fenchurch House Care Home for the end of her life. The staff were so caring to Mum and also to my husband and I.
The environment was beautiful and the morale of staff came over as excellent in very difficult times of Covid. Thank you all.
Thank you for taking the time to write a review for Fenchurch House Care Home. It was our pleasure to care for your mother as part of our Fenchurch family and we are truly sorry for your loss. We are very grateful for your kind words and recommendation.
Warm and friendly staff. Helpful. Very well organised. Nothing is too much trouble. The staff go out of their way to help you even if you are a visitor.
Thank you for taking the time to write a review for Fenchurch House Care Home, we are delighted that you enjoy visiting your friend here and find our staff friendly and helpful. We look forward to seeing you again very soon.
Wonderful care for residents. Polite and attentive carers. Comfortable environment.
Thank you for leaving a review for Fenchurch House Care Home, we are very pleased to hear that you are so pleased with our care of your loved one.
Mum was at a different care home and was moved as her mobility decreased. In both homes, she has had excellent care even though occasionally she can be difficult. Now she has a ground floor room and is definitely less stressed and happier.
Thank you for taking the time to leave a review for Fenchurch House Care Home, we are delighted that your mother has settled so well with us and is happy. We appreciate your comments and feedback.
Specific resident test days should halt relatives and visitors for 24 hours until results are proved negative.
Don't trust people for DIY testing. Check!
Thank you for taking the time to leave a review for Fenchurch House Care Home. Please be assured that we take the safety of our residents, staff and families very seriously. We have been delighted to welcome visitors back to our care homes whilst rigorously following the procedures for testing as...
My mother initially went into Fenchurch House Care Home on respite care due the illness of my father. This was in January and was the height of the recent Covid-19 lockdown. The care and compassion shown by the whole team to her on the subsequent death of her husband of over sixty five years was amazing. It was so hard on all of us that we weren't able to be with her but the staff became her family and for this all of us will be eternally grateful. Four months on Mum has settled into her new life in the home. Her individual needs and requirements are all catered for. The staff go out of their way to make all residents feel part of a new family. We cannot recommend this place highly enough. If anyone needs residential care either permanently or as respite this is the place to be.
Thank you for taking the time to leave a review for Fenchurch House Care Home, we are delighted that your mother has settled so well with us and now feels part of our family here at Fenchurch House.
My mother moved in two weeks ago. The building, bedrooms and communal rooms are of a standard to her own home. She is treated as an independent person but with the safety of the staff. She has felt safe and enjoyed the interaction with other residents and staff. She is not told when to get up or go to bed. he has a choice of meals. The staff are always on hand to help with issues. I am extremely satisfied.
Thank you for taking the time to write a review for Fenchurch House Care Home. We are delighted to hear how pleased you are with our home and our care of your mother. It is our pleasure to care for her as part of our Fenchurch family.
We are very happy to have found Fenchurch Care Home for our Mum. She needed respite care from hospital for 6 weeks, as she has settled in so well and unable to manage by herself at home soi is going to stay full time. Mum loves the food and always tells me there is a choice. The staff are very kind to her and treat her with respect and dignity. Fenchurch is like a 5-star hotel, decorated beautifully and facilities are great. The gardens surrounding the home are landscaped to a very high standard including a summer house.
Thank you for taking the time to write a review for Fenchurch House Care Home, we appreciate all comments and feedback. It is our pleasure to care for your mother as part of our family here at Fenchurch House and so pleased she is enjoying her new home.
Fantastic and very helpful. My mum is so much happier here, it’s clean bright and very modern. The staff go above and beyond to help and are all very professional. I would recommend Fenchurch House to everyone.
Thank you for taking the time to write a review for Fenchurch House Care Home, we are very pleased that your mother has settled well with us and is happy. I will pass on your comments to the staff team.
My mother was placed here for a six-week assessment from the end of January to the beginning of March. Although coronavirus restrictions were in place we were able to see my mother with arranged 'window' visits. Staff facilitated contact via telephone and this worked very well. My mother ate well during her stay and she was very content with everything that was done for her. I found the administration and communications to be excellent. The staff I met showed a great deal of sympathy and empathy with my mother's condition and her subsequent care. I am particularly grateful to the staff for their solicitude and professional manner in dealing with my many enquiries. Also, the manager who was very welcoming. They had clearly gone to some trouble to make my mother comfortable. The home is very new and although I only had a glimpse inside it looked lovely. The grounds and gardens are also beautifully laid out. I would have no hesitation in recommending Fenchurch House for any elderly person.
Thank you for taking the time to write a review for Fenchurch House Care Home, we appreciate all comments and feedback. It's lovely to hear that you've been so pleased with your mother's stay with us, it was a pleasure to take care of her.
The care and compassion shown to me has been really gratefully received. The position I have been in has taken me so hard to come to terms with.
Thank you for writing a review for Fenchurch House, we are very pleased that you've been happy with our care and support, it is our pleasure to care for you as part of our Fenchurch family.
I am looked after really well. I am not a social person have never had friends, a product of my upbringing. My parents were very Victorian and discouraged anyone visiting, they were awfully shy and I am also shy. The care home is excellent as are all the carers and staff. Thank you all very much.
Thank you so much for your lovely review of Fenchurch House, we are so pleased that you've settled in so well with us.
My father was taken to Fenchurch Care home by ambulance for end-of-life care. He was extremely ill and unresponsive. Over the weeks he has gradually improved and he can now enjoy lunch in the dining room with the other residents and enjoy the dayroom. Fenchurch provides First class care. The staff are all very friendly and helpful and the care they have given my father, I am sure has definitely prolonged his life. He is now happy and comfortable in their care for which I cannot thank them enough and he is able to safely and comfortably enjoy his remaining time on this beautiful planet earth in the beautiful surroundings of Fenchurch care home with the lovely staff they're looking after him.
Thank you for taking the time to write a review for Fenchurch House. It is our pleasure to care for your Father as part of our Fenchurch Family, we are very happy to hear that you are so pleased with his progress with us.
Encouraged to join in all activities. The food and drink are of a high standard. Very very pleased with the care given. Staff very friendly. Nothing too much trouble. Dad settled well and is happy there.
Thank you for writing a review for Fenchurch House Care Home, we appreciate all comments and feedback. It is a pleasure to care for your father and we look forward to being able to welcome you to visit very soon.
My parents were due to go into Fenchurch for respite on 6th December 2020 whilst having a wet room installed at their home.
My father was suddenly taken into hospital two weeks prior to this. He went straight to Fenchurch on the above date and my Mum was there waiting for him. What an emotional reunion it was! The Staff at Fenchurch could not have been any more welcoming.
Yes, they had to stay in isolation for 10 days but all meals etc were taken into their room and they had lots of chatter and banter which is always good. Mum and Dad decided to stay beyond their two weeks to include Christmas and New Year.
What a lovely time they had and the Christmas Day and New Year's Day meals were out of this world they say. Even champagne. Mum was able to join in with activities which she thoroughly enjoyed, even going outside with other residents and one of the Carers with hot chocolate to get some fresh air.
I truly recommend Fenchurch to anyone looking for first-class care and amazing food.
Thank you for taking the time to leave a review for Fenchurch House, we are very touched by your kind words and comments. It was truly a pleasure to care for your parents over the Christmas period, we hope to see you and your family again soon.
The staff at the home have always been very courteous and helpful, the facilities are excellent and the food is first class.
Thank you so much for taking the time to write a review for Fenchurch House, we appreciate all comments and feedback. It's wonderful to hear that you are so happy with the care your Mother is receiving with us here at Fenchurch House.
The staff have a warm attitude stemming from 'flash' meetings every morning to make sure the home is run properly. A well organised, well-run establishment. Highly recommend to all.
Thank you for leaving a review for Fenchurch House Care Home, we appreciate all comments and feedback and I will pass your kind words on to our staff team. Thank you for your recommendation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 06 Nov 2025
Fenchurch House Care Home, part of the award-winning Country Court group, has proudly celebrated its fifth birthday with a vibrant circus-themed party that brought residents, families, staff, and the local...
- 06 Oct 2025
Hannah Mills, Senior Customer Relations Manager at Fenchurch House Care Home in Spalding, has taken on a pivotal role in supporting people living with dementia across South Holland and surrounding...
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Fenchurch House Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Fenchurch House Care Home.
Meet the Team (4)

Edmalyn is our Home Manager at Fenchurch House. Edmalyn is passionate about caring for older people and strives to deliver the very best person-centred care. Her door is always open, and she looks forward to welcoming you and your loved ones to the Fenchurch House family.

Ganiyu has worked in care for over ten years. He started as a Care Assistant and has worked his way up to Deputy Manager, and is always keen to progress. Ganiyu loves to chat with the residents and their families, supporting them with all their care needs.

Hannah is our Senior Customer Relations Manager at Fenchurch House Care Home, and she is responsible for ensuring the transition of your loved one into our home is as smooth as possible. Hannah takes a great deal of care to get to know each resident and their family.

Our fantastic team of well-being coordinators go above and beyond to ensure residents are comfortable, engaged with and as happy as they can be.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fenchurch House Care Home to verify any information. View our terms and conditions. Fenchurch House Care Home has an Enhanced Service -more info.