
I can't rate this home highly enough on so many levels.M B(Daughter of Resident/Service User)

The quality of individual care provided by the whole team at Fenchurch is truly exceptionalSarah P(Daughter of Resident/Service User)

The care home is welcoming and feels more like a quality hotel than a care home.Mark S(Son-in-law of Resident/Service User)

I can't rate this home highly enough on so many levels.M B(Daughter of Resident/Service User)

The quality of individual care provided by the whole team at Fenchurch is truly exceptionalSarah P(Daughter of Resident/Service User)

The care home is welcoming and feels more like a quality hotel than a care home.Mark S(Son-in-law of Resident/Service User)

Led by kindness, compassion and dignity, the dedicated staff at Fenchurch House in Spalding, provide the kind of care they would want all of their loved ones to receive. Led by a dedicated Home Manager who brings a wealth of experience from within the Country Court group, the care team are passionate about delivering the highest standards of person-centred care and support.
Spread across three floors, offering residential and specialist...
Care Provided by Fenchurch House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
The price(s) shown are provided by the care home. Contact Fenchurch House Care Home for full pricing details and T&Cs.
Contact Fenchurch House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Edmalyn Consigna (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visiting is normally allowed at any time. For current restrictions please refer to the website.
Parking
- There is a large onsite car park.
Fenchurch House Care Home Reviews (61)
Fenchurch House Care Home has a Review Score of 9.8 (9.807) out of 10, based on 15 reviews in the last 2 years.
Over all time Fenchurch House Care Home has 61 reviews.
My mum has been in and out of hospital since September - Fenchurch House staff were fundamental in helping me to get Mum out of the hospital. She is very confused at the moment, however, everyone at Fenchurch House has worked so hard to ensure that Mum feels safe and secure and cared for. We are all looking forward to Mum enjoying the activities and more interaction with others once the two-week isolation is over. I am very happy with where Mum is and feel relieved that she is being cared for so well. I wrote this review on Friday 13th at 8.30 in the morning. At 10.30 I had a call from Fenchurch House to say that my mum had passed away suddenly. I have to say that I am so grateful to everyone there for their kindness and love towards my mum. I cannot fault the way that they handled this situation and I will always be so reassured that my mum, despite only being there for 10 days, was loved by them all. I cannot express my gratitude enough. Thank you to you all.
Thank you so much for taking the time to write a review for Fenchurch House at a very sad time for you and your family. Although we only knew your mother for a short time, she was very much part of the family here at Fenchurch House. Please accept our deepest condolences, and we send our thoughts and prayers to you and your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 06 Nov 2025
Fenchurch House Care Home, part of the award-winning Country Court group, has proudly celebrated its fifth birthday with a vibrant circus-themed party that brought residents, families, staff, and the local...
- 06 Oct 2025
Hannah Mills, Senior Customer Relations Manager at Fenchurch House Care Home in Spalding, has taken on a pivotal role in supporting people living with dementia across South Holland and surrounding...
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Fenchurch House Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Fenchurch House Care Home.
Meet the Team (4)

Edmalyn is our Home Manager at Fenchurch House. Edmalyn is passionate about caring for older people and strives to deliver the very best person-centred care. Her door is always open, and she looks forward to welcoming you and your loved ones to the Fenchurch House family.

Ganiyu has worked in care for over ten years. He started as a Care Assistant and has worked his way up to Deputy Manager, and is always keen to progress. Ganiyu loves to chat with the residents and their families, supporting them with all their care needs.

Hannah is our Senior Customer Relations Manager at Fenchurch House Care Home, and she is responsible for ensuring the transition of your loved one into our home is as smooth as possible. Hannah takes a great deal of care to get to know each resident and their family.

Our fantastic team of well-being coordinators go above and beyond to ensure residents are comfortable, engaged with and as happy as they can be.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fenchurch House Care Home to verify any information. View our terms and conditions. Fenchurch House Care Home has an Enhanced Service -more info.