The Belmont

John Comyn Drive, Worcester WR3 7NS
Review Us
9.9 59 Reviews
  • The Belmont, Worcester
Open from February 2022, The Belmont is designed to be a stunning, state-of-the-art community for seniors in Worcester. Set over three floors, The Belmont features a Cinema, Spa Suite, Hairdressing Salon, Cocktail Bar, Exquisite Lounges, Library, Private Dining and Bistro Restaurants. Multilevel sun terraces and balconies and an open-air quadrangle provide beautiful outdoor living spaces for residents, in addition to the ground floor suites enjoying direct access to the surrounding gardens.

This highly desirable, luxury care home provides a leading, person-centred residential and dementia setting where residents are treated with dignity, respect and compassion and encouraged to maintain independence and pursue active, meaningful lives amongst friends.

Companionship and real family values are at the heart of Sanders Senior Living's ethos. The passionate, dedicated and caring team of individuals ensure residents have a gracious and fulfilled quality of life.

An experienced and compassionate care are on hand round-the-clock to provide support to ensure needs are always met. To assist in this endeavour, the home utilises Mobile Care Monitoring, an award-winning technology evidencing care delivery. The Belmont has a dedicated area for memory care, designed to enable those they care for, who may need a bit of extra support, to maintain their independence in a safe and fully supported environment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450

These prices are only a guideline, please contact The Belmont to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Stephanie Howard (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)

Visiting

  • Prior to the official opening of this brand new home, The Belmont will have a marketing suite available to visit and a helpful representative of the homes team will be able to guide enquirers through the homes' exceptional facilities and care services.

Parking

  • Parking is available at the home.

The Belmont Reviews (59)

Total of 59, showing 21-40
9.9

The Belmont has a Review Score of 9.9 (9.853) out of 10, based on 34 reviews in the last 2 years. Over all time The Belmont has 59 reviews.

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Date Published

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Review from Lorraine W (Respite Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just spent 2 weeks at the Belmont following surgery for a hip replacement. I was totally impressed by the accommodation, facilities and activities, food, complimentary treatments and of course the level of care available. Throughout my time there I was treated with the utmost kindness and respect
by everyone
and the whole experience seemed more like a visit to an upmarket hotel whilst knowing that help was at hand if needed, day or night. I would like to thank all staff, at every level, and of course the other residents for making me feel so welcome and I would not hesitate to recommend you in the future.

Reply from Stephanie Howard, Manager at The Belmont

I would like to thank you for this lovely Review. We hope to see you soon and if there is anything we can help with please let us know. Take care and all the Best From all The Team At The Belmont.

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Review from Anna O (Respite Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our stay was very good, will moan about the food, not in keeping with the rest of the high standards.

Reply from Stephanie Howard, Manager at The Belmont

Good afternoon I would like to thank you for giving The Belmont this review. I Would like to invite you to come back to The Belmont for a meal with me in Private Dining. We have recently sourced local butchers and greengrocers to supply the home so you will certainly see a difference. I look forward to seeing you soon.

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Review from Dennis O (Respite Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impression elegant frontage with excellent parking. The hall and reception area very pleasant. Signage to facilities clear. Public rooms are very well decorated with seating and colour schemes restful. Catering facilities on each floor, excellent with linen napery. Glassware and crockery are substantial.
Food preparation and quality a little let down with undercooked vegetables, dubious main courses presented with little panache, drinks e.g. juices poor.

Reply from Stephanie Howard, Manager at The Belmont

Thank you for taking the time to complete this review. I would like to reassure you, that we have taken action on our Catering Suppliers. We look forward to seeing you soon at The Belmont.

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Review from Amanda W (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend The Belmont more highly. In every respect, it is the most wonderful home for my father.

Reply from Stephanie Howard, Manager at The Belmont

Thank you for this lovely review, I will share this with all staff at The Belmont.

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Review from D J (Wife of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has stayed at The Belmont for two weeks' respite and I cannot praise the management and staff enough for their kindness and care given to him. They welcomed myself and all my friends who visited and nothing was too much trouble.

Reply from Stephanie Howard, Manager at The Belmont

Thank you so much for this lovely review, I will pass this on to the staff. We miss you both already. Please feel free to pop in and see us for a coffee and cake when you pass. We look forward to seeing you both soon, and if you need anything please let us know.

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Review from Karen J (Niece of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the time our Uncle has been here, he has come on in leaps and bounds walking much better and eating really well. The management and staff are all wonderful, nothing is too much trouble for them and they take really good care of our Uncle. There are plenty of activities and they try to get everyone
involved. The food is lovely, and the surroundings and decor are beautiful.

Reply from Stephanie Howard, Manager at The Belmont

The Belmont Team would like to thank you for a lovely review. We are very lucky to have your Uncle with us and enjoy our charts with him each day.

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Review from J G (Niece of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff are kind and understanding this includes the maintenance who has been very helpful with a few issues. It is a pleasant place to visit and there are lots of activities to join in if they want to.

Reply from Stephanie Howard, Manager at The Belmont

Thank you for a lovely review, I will pass this on to all the staff at the Belmont.

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Review from Rhoda W (Daughter-in-law of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to Mom and Dad moving to The Belmont in Worcester, we visited two other private care homes in Droitwich. The other two have their good points but The Belmont surpassed our expectations. The Deputy Manager then, going back to January 2024. She handled the interview well. She reassured Dad about
accommodating his oxygen equipment properly and looking after Mom who has vascular Dementia.
The suite they have chosen is brightly lit because of the big windows. The staff keeps everything clean. The catering staff provide nutritious food on clean tables in the dining room. The laundry staff ensure that Mom and Dad’s clothes are properly washed and ironed. The care staff are pleasant and caring.
The Belmont has varied social programmes and the staff encourages everyone to join in. I am confident, that the lady as the new manager will succeed in running The Belmont effectively for the benefit of all the stakeholders.

Reply from Stephanie Howard, Manager at The Belmont

Thank you for this lovely review. the Belmont team are very lucky to have Mum and Dad with us, so thank you. We feel they have settled in very well.

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Review from Victoria L (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum booked into The Belmont for respite initially then chose to stay there permanently. From our first visit, all staff were welcoming. The home is beautifully furnished. The bedrooms are large and have lovely furniture, as are the lounges and restaurants. Sadly, Mum was not there very long as she was
diagnosed with a terminal illness. We were kept up to date with her care and the care and nursing staff were just so lovely.
The care shown to our family was amazing. We were given a room to use so we could stay whenever we wanted to. We were all with her for most of her last week and we were all offered meals and drinks throughout that time. The staff kept checking up on us to make sure that we were ok. Mum was cared for there wonderfully until the end.
It was such a shame that she was not there for longer as she would have loved all the activities that are on offer every day.
I cannot recommend The Belmont enough. It is just a lovely home and we were so happy that Mum loved it too.

Reply from Sandie Preece, Manager at The Belmont

Thank you so much for your wonderful review, for the time we had your amazing mom with us was an honor and a pleasure. Such a kind heart, with a personality which made everyone smile. We also wish we had your mom with us for longer, she is missed dearly by all.

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Review from L Q (Daughter of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Belmont for four months to recover after an operation. The staff helped me to move my mum from the hospital to Belmont, quickly, efficiently and calmly in very difficult circumstances. Everyone was extremely kind, understanding, reassuring and helpful. Just what we needed at the
time! During her stay, my mother was treated and looked after very well, she enjoyed the delicious food (which she often described as tasting 'home-cooked') and by the time mum left she was in better health than she had been for a long time. Belmont is spotlessly clean, and the staff are respectful but at the same time warm and welcoming. As a visitor, I was always welcome and treated very well by all of the staff. I would highly recommend Belmont and should mum need respite help again we will definitely be back for a second visit.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely feedback and for completing a review for The Belmont, it was such a pleasure to have mom with us until she felt well enough to go home. Remember we are always here for you for any support required, always welcome for a coffee.

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Review from L B (Friend of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited for 2 hours. Lovely, warm lounge. Would've appreciated the offer of an afternoon drink. Perhaps visitors should bring their own? Meals apparently good. Staff use walkie-talkies enabling quick, transparent, communication but made it slightly difficult hearing our own conversation. The lounge
was due cleaning so we were asked to move to an equally nice, alternative lounge. Other than the lift smell, the home is clean, spacious and looks lovely. Staff are friendly and afternoon activity was offered. Fire alarms tested. I cannot comment on the care/support nor management.

Reply from Sandie Preece, Manager at The Belmont

Thank you so much for your lovely review, I am so pleased you enjoyed your visit and noticed how wonderful our home is. Please book for a meal on your next visit to try the delicious food, also I would love to meet you while you are visiting. Again, thank you, take care.

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Review from Michael O (Son of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mum moved here in October 2023 and I have been impressed as to how quickly she became happy and settled in her new home. The staff are all kind and caring and mum quickly made friends with many of the residents. She is very sociable and I was concerned that in a care home environment,
she may become isolated and lonely. This is not the case and she speaks to me so enthusiastically about the regular activities and all her new friends.
The facilities are excellent with the highest quality decor and furniture. There are so many places to sit and relax when visiting. The big wide corridors, spacious bedrooms, ensuites and communal areas help to make it a safe environment for Mum and she can freely move around.
As visitors, we are always greeted warmly and treated with the utmost respect. There are two dining rooms on mum's floor and a private dining room which is perfect when the family visits. The food is also very good. Belmont is a beautiful, modern, purpose-built care home.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your kind words and wonderful feedback, this means the world to us all knowing that mom settled, she is such a pleasure to have with us and a part of our Belmont family.

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Review from Mary R (Daughter of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Belmont is an amazing place, they have supported my dad above and beyond in every aspect. All of the staff are fantastic, and get involved in helping the residents doesn't matter what their job role is. They treat not just my dad but everyone with respect and it is a massive family.


The place

is always clean, warm and welcoming and everyone who lives there are so happy and always speaks to you when you visit. My dad is over the moon and calls the Belmont he's home.


Words can't say how brilliant this home is and its staff, go and see for yourselves all I can say is you won't be disappointed.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely words and review, it means a lot to us all at The Belmont. Dad is such a pleasure to have and brings happiness to all around the home. You are such a supportive family also.

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Review from Valerie H (Respite Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at The Belmont for a week to recover from surgery. I am 82.
The management and all the staff made me so welcome, I was so well looked after. They were friendly, kind and caring. Always ready for a chat at anytime. They went above and beyond to make sure my stay was pleasant and stress-free.
My bedroom was spacious with three armchairs, good large wardrobes and an electrically operated bed to suit all my needs and a good sized wet room. Kept spotless at all times. The day lounges were beautiful with comfy chairs and sofas.
The Belmont is as good as a five-star hotel. I would highly recommend it to anyone and would use it again if the need arises.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your kind and wonderful words, it was such a pleasure to accommodate your stay after surgery, you are now apart of our Belmont family and you are always welcome to pop by to see us all soon. Take care.

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Review from C A (Wife of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the second time my husband has been in The Belmont for respite care. The care is outstanding, the food is excellent, and the room is bright and airy with its own access to the courtyard/garden area. The staff are always on hand and willing to chat and made sure everyone enjoyed the trip out
that had been arranged, they are also very supportive of the carers as well which gives me confidence when I leave him in their care. He is booked in for future respite stays and is looking forward to his stay in 'his hotel' A very apt description of the whole place, and the attention given to everyone it is just like a 5* hotel.

Reply from Sandie Preece, Manager at The Belmont

Thank you so much for your kind words with your feedback, we enjoy having your husband for his breaks away, he is a delight to be around. We look forward to seeing you in September. Love from all of The Belmont Team.

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Review from A B (Daughter of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well you all did my dad so proud in his last days. The support you gave us all was priceless. His last days though tough and heartbreaking were amazing. The care and love you have provided will stay with us forever. I will never be able to put into words how grateful I am. I absolutely adore you all.
You are all true angels and I love you all. xxx

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely feedback, your words mean the world to us. It was such an honour to care for such a wonderful caring man, I would like to thank you from myself and the team for bringing your dad to us to love and care for in his final days.
We will always be here for you all.

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Review from K M (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Belmont is a large family, nothing is too much trouble. Everyone is so kind and caring. The staff and managers are more than willing to help and discuss any wishes or worries with residents and families, promoting a positive environment and good care. The Belmont is a beautiful new home, you couldn't
wish for more. Respect, dignity, empathy, support and the residents' comfort and wishes are their top priority. The food is amazing and the head chef and kitchen staff provide fresh produce and constantly think of new food/events for the residents and families. Thank you to all at The Belmont.

Reply from Sandie Preece, Manager at The Belmont

Wow, thank you for your wonderful feedback, reading the positivity within this review just reflects how much we love our roles and our Belmont family.


Thank you from the bottom of my heart.

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Review from R T (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents first came to The Belmont for respite care, as much for my father (Mum's carer) as for my mother who is terminally ill. Dad and I were immediately relieved by the care, concern and support offered to them both. Dad is able to spend quality time with Mum and I am confident that they are both
in safe hands. The fact that such excellent facilities are available just around the corner from me is an added bonus as I can visit them easily every day. Mum and Dad have decided to remain at The Belmont for the duration.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your wonderful review and for your lovely comments, you have become a big part of the Belmont family and we are so blessed that Dad decided to stay permanently with us all. We are so happy.

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Review from Becky L (Granddaughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to The Belmont, my grandparents have received wonderful care which has allowed them to be more focused on spending time with themselves and visitors. Originally coming for respite care for two weeks, they have extended their stay due to the excellent care and treatment they are receiving.
The focus was originally on my grandma who is receiving palliative care but the team has also focused on correcting my grandad's medication. My grandma was opposed to care before coming here, which speaks volumes about the quality of care. One of the distinguishing factors is the companionship offered by staff as well as care.

Reply from Sandie Preece, Manager at The Belmont

Thank you for your lovely review, you have all become a part of the Belmont family and I am so happy that Dad's chosen to permanently stay with us. We will take good care of you. You are an amazing family and I am so grateful you came to The Belmont so that we care for Mom too.

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Review from Diane H (Niece of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Belmont is a Godsend. My aunty has been so happy since being a resident. The care is bespoke to her needs and interests and she really loves all the events and activities. She even had the opportunity to have a helicopter ride! The Belmont is like a family! The atmosphere and the staff are warm,
friendly and supportive. The chefs take great pride in cooking and serving nutritious and tasty meals. My aunt has a beautiful room. The facilities are superb. The staff are wonderful and the manager takes an interest in each resident and ensures that they are happy and have the very best of care.

Reply from Sandie Preece, Manager at The Belmont

Thank you, Diane, for your kind words, I will pass them over to all of the team for your wonderful review. Your auntie is the life and soul of The Belmont and she brings smiles to us all, every day.
We thank you for bringing your auntie to us a year ago for us all to love.

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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for The Belmont is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for The Belmont is calculated as follows: ( (347 Excellents x 5) + (47 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 400 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Belmont is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (5)

Meet the Team (4)

Stephanie

Stephanie Howard

Job Title: Home Manager

Joined: 2022

I started my career in care at 17 as a Care Assistant. I quickly developed a deep love for the role and knew that this was the career path I wanted to pursue. I went on to complete my NVQ Level 2 in Health and Social Care and enjoyed it so much that I continued with my NVQ Level 3.


I have been working at The Belmont since it opened in January 2022. I started as a Care Team Leader and was given the opportunity to become the Deputy Home Manager in August 2022. I have always taken pride in my work and am always eager to learn more.


In April 2024, I was given the chance to become the Registered Home Manager. I absolutely love working at The Belmont, where we truly feel like one big family. I am dedicated to doing my best for both my residents and my team, and I feel fortunate to spend each day with such incredible people.


Outside of work, I spend most of my time on the sidelines of a football pitch, cheering on my son, who plays for Worcester City.

Nicki

Nicki Brant

Job Title: Deputy Home Manager

Joined: 2022

I began my career in catering as a full-time chef. After having my two daughters, I found my passion when I started working in the care sector.


I joined The Belmont in January 2022 as a Care Assistant and progressed to a Care Team Leader role while completing my NVQ 3 in Health and Social Care.


My dedication to my role and our residents was recognised, and from this, I was offered the position of Deputy Home Manager. In my spare time, I enjoy spending time with my daughters, shopping, and jogging.

Aleem

Aleem Aleem Khan

Job Title: Host

Joined: 2023

I have been working as a host at The Belmont for 11 months. I genuinely enjoy every aspect of my job and take pride in being compassionate and respectful toward our residents. Talking with them and listening to their stories is one of the highlights of my day.


Outside of work, I’m a big football fan and support Tottenham—watching the matches is one of my favourite pastimes.

Jess

Jess

Job Title: Dementia Champion

Hi, I’m Jess! My role as a Dementia Champion means that I can make a positive difference to our residents within their daily lives.


I am passionate about my job and enjoy building amazing bonds with the people in our care. I have always had a strong desire to help others and being able to make a significant difference makes me very happy.

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