Sedgley Court

Brick Kiln Way, Gospel End, Dudley DY3 4BA
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9.9 61 Reviews
  • Sedgley Court, Dudley
Sedgley Court offers 24-hour residential and dementia care in a warm, welcoming environment that truly feels like home.

Staff are proud to make a meaningful difference to residents' lives — not only by meeting their needs, but by offering aspirational, person-centred care tailored to individual preferences.

Their highly trained, compassionate staff ensure each resident receives the highest quality care in a way that respects their dignity and promotes wellbeing.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1388

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Sedgley Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Chaffe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Sedgley Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Sedgley Court has plenty of onsite parking for visitors.

Sedgley Court Reviews (61)

9.9

Sedgley Court has a Review Score of 9.9 (9.872) out of 10, based on 23 reviews in the last 2 years.
Over all time Sedgley Court has 61 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sedgley Court
  • 25
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Total of 61, showing 1-20
Review from Emily T (Granddaughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I cannot praise the care team enough at Sedgley Court. It honestly felt like my Nan had gained an extension of her family when she lived there over two and a half years. A special mention for three members of staff who really went that extra mile while my Nan was poorly but all round have been there
throughout the years. I felt like my Nan was in the safest of hands. But honestly the list of lovely care team names could really go on. You've been our rock. Thank you.


I have not given the 5 out of 5 purely as I feel communication from management in the office is lacking slightly.
But I honestly cannot fault the care team. They really make Sedgley court special. Not only am I missing my Nan but I'll be missing seeing the Sedgley court care team. Thanks again for making the last years of my nan's life special and loved.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review from K S (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to find respite care at very short notice for my father. One of the staff members was fantastic and completed all of the paperwork and assessment within 24 hours and dad went in the same day. He was quite unwell when he went in. But the staff soon had him back on his feet and within hours he was
eating and making friends. My dad is very fussy about his food. But he was very happy with the choice and quality. He loved the room he was given and found it was very comfortable. The care home itself is very clean and does not smell like most care home. I have visited. The staff are so friendly and welcoming and everyone seem so happy and cheerful. If I ever had to go into a care home, I would hope to go to Sedgley Court.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from A S (Daughter of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been at Sedgley Court for almost a year and has been cared for throughout that time with love, dignity and respect.
In the few months since my father passed away, Mum has received the extra support that she has needed to adjust to life without her beloved husband. Thank you to all the staff
that have made this possible.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

Thank you so much for taking the time to leave such a wonderful review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Sedgley Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from C T (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum lived at Sedgley Court for just over 2 years and during that time we were impressed with the kindness of care shown to her. The staff were extremely helpful and nothing was too much trouble. Her room was very comfortable, the meals looked delicious & there were plenty of activities. I would not
hesitate to recommend Sedgley Court.
Reply from Clare Sheehan, Careline Advisor at Sedgley Court

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum received at Sedgley Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Valerie C (Niece of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A couple of weeks ago I paid my second visit to Sedgley Court, my uncle and aunt. They have been in the home for reveal months now. I was very impressed with the home and it is beautifully furnished, both the lounge areas and the bedrooms. The staff are excellent, friendly and attentive and my aunt
and uncle are so happy and well cared for.
Reply from Clare Sheehan, Careline Advisor at Sedgley Court

We'd like to extend our appreciation to you for taking the time to leave us such a positive rating for Sedgley Court. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Rhona B (Friend of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neighbour/friend was in Sedgley Court for a fortnight whilst his carer was on holiday. The manager was lovely and made the short stay a pleasant one for him, as did all of the staff working there.
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Review from Ivor B (Respite Resident) assisted by family/friend published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I enjoyed my two-week respite care stay. Everyone you see is friendly and helpful and I was made to feel very welcome. I did get very warm on a couple of nights (it was very warm outside) and so a fan would have been useful. There was a great activities program but many things didn't go ahead
because of a lack of interest. This is why I have rated it as satisfactory. The meals were excellent. Thank you very much for looking after me so well.
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Review from Gary W (Brother-in-law of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have selected this month but this review relates to the last six months. Sedgley Court is a modern bright and comfortable care home. We have heard nothing but praise for the managers, staff and facilities and from what we have seen on our visits we couldn't agree more, it's a lovely place to live.
My sister and brother-in-law enjoyed their last days at Sedgley Court and we were so grateful for the way the staff looked after them and helped them through their difficult times and would like to say a heartfelt thank you.
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Review from Anne B (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Sedgley Court for just over a year and he is pleased and proud to call it home. He thoroughly enjoys the activities provided and is always complimentary about the food. The staff will always go the extra mile to meet his needs whether that is organising his 90th birthday party,
accompanying him to the hospital or welcoming his friends who visit regularly. They provide care and support that is second to none and as I do not live locally this is very reassuring. I would recommend Sedgley Court to anyone looking for a residential home.
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Review from Madelene B (Sister-in-law of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother-in-law first went to Sedgley Court for respite after a hospital stay but liked it so much and is now a permanent resident.
All the staff are so caring, kind and no job is too much trouble for them.
His health is so much better and that is purely down to the care he is receiving.
The premises
are very impressive, just like a 5* hotel.
The activities are enjoyed by both residents and family, and we have been to quite a few already.
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Review from J L (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Sedgley Court was the number one choice of care homes when looking for the best possible care. We have been happy overall with care. We would like to see an improvement in some aspects of service. The care staff are hard-working, very friendly and accommodating and we always feel welcome. Mom is very
happy at Sedgley Court, which I have recommended to many looking for a care home for relatives.
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Review from L H (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Sedgley Court for a couple of years now. She moved there as she has dementia and could not care for herself. We were apprehensive ( and guilty) about moving her into care even though there was no viable alternative. Honestly, it's the best thing we could have done, and, in
my opinion, the best place that she could be in. Knowing that she's in the best place she can be and knowing she will be treated with kindness and respect and her needs met is amazing reassurance.
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Review from Jane D (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since February this year. Since then, she has really settled in and feels safe and at home. She enjoys the company of the staff and other residents and increasingly takes part in the activities, which she was reluctant to do at first.
I know that she's in safe hands with
the excellent staff, and she often comments on the lovely food. Thank you everyone concerned.
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Review from F B (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came to Sedgley Court last November. He took a little time to settle in as he suffers from dementia but now seems content and seems to get on well with the staff. I looked around at a lot of care homes before choosing this one and have been pleased with the care and support he has received.
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Review from Helen T (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has Demetria, and she has slowly deteriorated, making it hard for her to stop at home.
We are so grateful for the staff who look after her; they make us feel welcome, and my mom says she likes it there and is happy. Couldn't fault a single thing - highly recommend.
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Review from Peter O (Son of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just one word to describe Sedgley Court 'Excellent' in every way possible! Thank you to everyone for all your love and care for our dad, we know that he did appreciate everything that was done to make him happy with you.
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Review from Clive P (Nephew of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service provided by all concerned.
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Review from Bonita P (Niece of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Impressed with the care home and staff and would not hesitate in recommending to others.
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Review from A W (Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff most helpful and caring.
Made to feel welcome.
Meals are very good and varied.
Visitors find the staff excellent.
I have a meal here with friends and residents show a caring theme.
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Review from S P (Daughter of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Sedgley Court since December 2022. The staff, management and carers have always been very welcoming and know you by name. My mum is happy there, she feels safe, and the staff are very reassuring. She likes the food and is always offered a choice of meal. When she was taken
ill, the staff were calm and dealt with the situation well. They have a good range of activities on, although doesn't always take advantage of it.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Sedgley Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Sedgley Court is calculated as follows: ( (243 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 274 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sedgley Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (2)

Emma

Emma Chaffe

Job Title: Home Manager Joined: 2024

Introducing Emma Chaffe
Home Manager at Sedgley Court, Dudley
What does ‘kindness’ mean to you?


“ensuring all residents remain included, engaged and heard- nothing is ever too much and no idea is unachievable life does not stop moving into care if anything the sky's the limit”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


When asked what she enjoys most about her role, Emma remarked:


“I am always excited to see what myself and the team can achieve together. Staff and resident wellbeing is always at the front of my mind ensuring we all work together to enable all of those that live and work within our community achieve their goals”


Emma has also achieved much outside of work, with her proudest achievements being stepping out of her comfort zone for her new role and progressing her career .


Outside of work, Emma enjoys spending time with her family and dogs and also loves to travel and go to the gym.

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Stacey Morrall

Job Title: Front of House Manager

Stacey is the Front of House Manager .

Frequently Asked Questions about Sedgley Court

What types of Care is Sedgley Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sedgley Court have?

There are 66 Single Rooms.

What are the Facilities & Services at Sedgley Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sedgley Court to the centre of Dudley?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sedgley Court to verify any information. View our terms and conditions. Sedgley Court has an Enhanced Service - more info.