Sedgley Court

Brick Kiln Way, Gospel End, Dudley DY3 4BA
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9.9 64 Reviews
  • Sedgley Court, Dudley
Sedgley Court offers 24-hour residential and dementia care in a warm, welcoming environment that truly feels like home.

Staff are proud to make a meaningful difference to residents' lives - not only by meeting their needs, but by offering aspirational, person-centred care tailored to individual preferences.

Their highly trained, compassionate staff ensure each resident receives the highest quality care in a way that respects their dignity and promotes wellbeing.
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Care Provided by Sedgley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1388

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Sedgley Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Emma Chaffe (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Sedgley Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Sedgley Court has plenty of onsite parking for visitors.

Sedgley Court Reviews (64)

9.9

Sedgley Court has a Review Score of 9.9 (9.892) out of 10, based on 24 reviews in the last 2 years.
Over all time Sedgley Court has 64 reviews.

Overall Experience
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Reviewer Connection to Sedgley Court
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Total of 64, showing 21-40
Review from Bonita P (Niece of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Impressed with the care home and staff and would not hesitate in recommending to others.
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Review from A W (Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff most helpful and caring.
Made to feel welcome.
Meals are very good and varied.
Visitors find the staff excellent.
I have a meal here with friends and residents show a caring theme.
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Review from S P (Daughter of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Sedgley Court since December 2022. The staff, management and carers have always been very welcoming and know you by name. My mum is happy there, she feels safe, and the staff are very reassuring. She likes the food and is always offered a choice of meal. When she was taken
ill, the staff were calm and dealt with the situation well. They have a good range of activities on, although doesn't always take advantage of it.
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Review from Margaret T (Friend of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On Tuesday the 12th of December I came to visit for the first time in Sedgley Court a very dear friend. I was very impressed with everything the home has to offer. She seemed very happy and settled with her surroundings. Together with another friend who came with me (who was also extremely impressed).
We were offered coffee and biscuits whilst our friend went on a little walkabout. A member of staff kindly sat with us and chatted as she realised how upset we were at the deterioration of our friend.
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Review from Philip W (Son of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one of my mom arriving at Sedgley Court, I knew it was the right place for her to be. I guess like many people, Mom took time to settle having just given up her own home and moving from rural Worcestershire. The staff team, whom I can truly say I class as friends, were brilliant from day one.
They always keep us as a family informed of anything to do with Mom's care and wellbeing and have continually gone above and beyond in their care and attention to Mom's needs and desires. Everything is covered, transport provided for medical appointments, “nudges” to remind me of upcoming doctors visits or hospital trips, and some wonderful social events that Mom can get involved in. She so enjoyed the recent bingo night (though she’d tell you that she doesn’t like bingo!) which raised a fantastic amount for a very worthwhile charity. After a year at Sedgley Court, Mom is so settled there and I have nothing but praise for the home manager, front of house manager and the whole of the team.
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Review from R S (Granddaughter of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is currently staying at Sedgley Court, she has been a resident for the past three months. I cannot thank Sedgley Court and all the staff enough for how they are looking after my grandmother. My grandmother has dementia, I was worried that she would not like it after leaving her own home,
but she has really settled in and that's down to the care of the staff. Her room is lovely and is kept clean, she has everything she needs and this has given me the relief to know she is safe and well. Meals excellent quality. The chef manages to cater for all the residents, the food is lovely, fresh, homecooked style. My grandmother's health and wellbeing has improved since being in Sedgley Court. All the staff treat my nan with dignity. The home is always so clean and welcoming and there are lots of places my family can sit with my grandmother around the home. The management team are always around to answer any questions. The manager, the front of house manager and another staff member are brilliant.
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Review from Susan S (Daughter of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom had stayed in Sedgley Court before in 2022 so when she had to go into a home for palliative care, there was no other home mom and family would consider. Mom loved all the staff and everyone was kind, thoughtful and respectful at all times. Making sure mom was always comfortable and well looked after.
The family cannot thank you all enough.
Even when Mom sadly passed away they still looked after mom with love, respect and dignity.
Thank you all.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for taking the time to leave such a lovely review. Your mum was a lovely lady whose smile and positive attitude lit up the home, and she is very sadly missed by residents and the team alike.…read more
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Review from Janet C (Daughter of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came for two weeks of residential care whilst we were away on holiday. Pre-visit and induction were helpful in ensuring familiarity before her stay. Mum was warmly welcomed and was very well looked after. She enjoyed the activities on-site and took part in a visit to The Kingswood Trust on a minibus
with other residents. Her room was very comfortable and the lounges and other facilities were excellent. The food was lovely. All the staff were very friendly and Sedgley Court is very well maintained. I was reassured by happy conversations with her while I was away.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for taking the time to write a review, we are so very pleased that your mum enjoyed her respite stay with us, we hope it was as much of a holiday for her as it was for you! We try to keep…read more
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Review from Dorothy W (Respite Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent two weeks in residence as my daughter was abroad on holiday. I found the staff and residents welcoming and friendly. The meals were excellent and there was a happy atmosphere in the house. If I had an opportunity to have another time spent on my own away from home I would seriously consider
a return visit. Thank you.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for taking the time to write a review, we are so pleased you had such a lovely time. We agree that Sedgley Court has a lovely atmosphere and we would welcome you back any time - until then…read more
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Review from Adele H (Friend of Resident) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I took my mother to see her friend on Monday 26th June, who is a resident for two weeks at Sedgley Court. On arrival, we were greeted by a member of staff at the desk and another member of staff who took us to the floor where my mom's friend was. We were greeted by a senior member of staff on this floor.
We had a tour of the upper floor and were also told about all the facilities that are offered there. We had complementary drinks served; I had a lovely glass of wine. I would like to say what a nice and welcoming place this is. The staff were friendly, and one especially was exceptional who took the time to talk to us and show us around. Unfortunately, I can’t name this member of staff, but hopefully, upon reading this will know who she is!
Reply from Terri Kidd, PR Executive at Sedgley Court
We are so pleased you could visit and had such a lovely time. We have done some digging, and it was the lovely Lara who showed you around – I’ve passed your praise onto the home manager so she can get…read more
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Review from Ruth P (Sister of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister recently moved to Sedgley Court due to a rapid decline with Alzheimer's. I live in Australia and have not seen her in person for a few years due to Covid and travel restrictions, so I was very concerned about her new home and the level of care provided. I travelled over in February, and all
my worries were quickly dispelled as soon as I walked through the doors at Sedgely. The atmosphere, decor, amenities and general feeling of the place are just like coming home. My sister was relaxed and in good spirits, despite the huge upheaval she has undergone in the last six months - all testament to the outstanding care given at Sedgely Court. I visited every day for the week I was there, and each time, all the staff I encountered were wonderful. They are caring, dedicated and understanding of all the resident's individual needs. I am now back in Australia, and when I speak with my sister, I feel so happy knowing that she is in a lovely place and being looked after by the best.
Reply from Terri Kidd, PR Executive at Sedgley Court
What a wonderful review; thank you so much. It must have been a really worrying few years for you, not being able to visit with your sister, and while we can't take away the worry of the past, we are…read more
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Review from C H (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly, approachable and keen to help. The rooms are very comfortable, well laid out, and suit reduced mobility. Dad enjoys joining others for a chat when he wants and also the peace and quiet of his room which has a lovely view of Baggeridge Country Park. Dad is thoroughly
enjoying the quality, tastiness and choice of meals provided. It didn't take long for Dad to settle in to enjoy his surroundings and recover his well-being.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for the lovely review. We are pleased your Dad has settled in well and is enjoying the comforts of Sedgley court.
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Review from Wendy W (Daughter-in-law of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Sedley Court has been very positive. My father-in-law was admitted in June of this year and was welcomed from the very first day. Staff have made great efforts to get to know him and treat him as an individual. I cannot speak too highly of them. They are friendly, professional and approachable.
There are always interesting activities available for residents.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for your kind words. We are so pleased that your father-in-law has settled well and feels welcomed. It is very important to us that our residents feel at home and valued, and we are so glad…read more
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Review from Diane M (Niece of Resident) published on 26 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all the staff to be approachable, informative, friendly, kind and professional. My uncle's needs were noticed and taken care of. I found this care home to be of a high standard in both facilities and care.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for taking the time to review Sedgley Court so positively. We are very proud of our staff, they are the best of the best, and we are glad that they left such a good impression!
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Review from J M (Daughter of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went in for respite care but sadly deteriorated rapidly. The care she received was excellent, and I know that, in different circumstances, she would have been very happy there. Even in a very short time, I could pick up on the friendly family atmosphere. Thank you to the manager and the team.
Reply from Charlotte Jackson, Customer Care Administrator at Sedgley Court
Thank you for your kind words in what must be a very difficult time for you. We are so glad that you feel mum was well cared for during her time living with us. We will make sure your thanks are…read more
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Review from Karen R (Daughter of Resident) published on 3 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was very apprehensive about moving into care, but from the moment we walked in for her first visit, she was made to feel welcome and valued. Before she moved in, she was underweight, confused and completely lacking in confidence. Now, after eight weeks, she has gained weight and is so much healthier
and stronger. It is wonderful to see that she has regained her confidence and that her cheeky personality is back. She is involved in plenty of activities and outings, and every day she seems more content. Mum tells us that she feels cared for, secure and happy. The care provided is exceptional. All the staff are clearly passionate about what they do and have endless energy, good humour and patience. They treat Mum with respect whilst adapting their approach to suit her cheeky nature. The support they have provided to my sister and I has also been incredible, making the whole transition easy and worry-free.
Reply from Charlotte Jackson, Customer Care Administrator at Sedgley Court
Thank you so much for taking the time to leave this wonderful review for the team at Sedgley Court. We understand what a difficult decision moving into care can be for both our residents and their…read more
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Review from Lynne B (Sister of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family are more than happy with the care and staff, and management is very welcoming. I would recommend it to others.
Reply from Charlotte Jackson, Customer Care Administrator at Sedgley Court
Thank you for your review. We are so proud of our team at Sedgley Court, who always put their residents at the heart of the home. We'll be sure to pass your kind message on to the team.
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Review from Jayne M (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sedgley Court cared for my father for the last three months of his life with great respect, kindness and compassion. The management team are professional, efficient and always there for residents and their families. The facilities are exceptional. Particularly unique is the spacious lounge/dining room
where residents eat and spent a lot of their day. The team are developing the number of available activities. Occasionally medication and personal care were a little slow, therefore, the maintenance of sufficient staffing levels is vital for excellent care. I a so pleased that my father spent his last days in such a genuine and caring community.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you so much for taking the time to write this heartwarming review for Sedgley Court at what must be a difficult time for you and your family. The team will be touched to hear that your father…read more
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Review from Peter M (Son of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Sedgley Court for a two-week respite stay on leaving the hospital, having previously lived alone. Had visited Sedgley Court and found the home manager most helpful with advice on an area I was not familiar with. Within a few days, my mother decided to move in on a permanent basis.
Rooms are clean and comfortable, the staff excellent and activities arranged daily. My mum is now as well mentally and physically as she has been for a long time and is happy and settled.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for your review. We really appreciate you taking the time to leave such great feedback for Sedgley Court. It’s wonderful to hear that our excellent team have been able to help your mum, and…read more
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Review from Catherine H (Wife of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness given to my husband during his stay were first-class. The staff were always friendly to the family when they visited and always happy to talk on the phone and take the phone to my husband to reassure him we were in contact.
Reply from Terri Kidd, PR Executive at Sedgley Court
Thank you for taking the time to leave this lovely feedback for our Sedgley Court team. We’re so glad to hear that you and your family felt welcomed during your husband’s stay and that you feel he was…read more
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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Sedgley Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Sedgley Court is calculated as follows: ( (259 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 286 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sedgley Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (2)

Emma

Emma Chaffe

Job Title: Home Manager Joined: 2024

Introducing Emma Chaffe
Home Manager at Sedgley Court, Dudley
What does ‘kindness’ mean to you?


“ensuring all residents remain included, engaged and heard- nothing is ever too much and no idea is unachievable life does not stop moving into care if anything the sky's the limit”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


When asked what she enjoys most about her role, Emma remarked:


“I am always excited to see what myself and the team can achieve together. Staff and resident wellbeing is always at the front of my mind ensuring we all work together to enable all of those that live and work within our community achieve their goals”


Emma has also achieved much outside of work, with her proudest achievements being stepping out of her comfort zone for her new role and progressing her career .


Outside of work, Emma enjoys spending time with her family and dogs and also loves to travel and go to the gym.

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Stacey Morrall

Job Title: Front of House Manager

Stacey is the Front of House Manager .

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sedgley Court to verify any information. View our terms and conditions. Sedgley Court has an Enhanced Service - more info.