Sedgley Court

I know that she's in safe hands with the excellent staff, and she often comments on the lovely food. Thank you everyone concerned.

Mum has been a resident at Sedgley Court for a couple of years now. She moved there as she has dementia and could not care for herself. We were apprehensive ( and guilty) about moving her into care even though there was no viable alternative. Honestly, it's the best thing we could have done, and, in my opinion, the best place that she could be in. Knowing that she's in the best place she can be and knowing she will be treated with kindness and respect and her needs met is amazing reassurance.

Sedgley Court was the number one choice of care homes when looking for the best possible care. We have been happy overall with care. We would like to see an improvement in some aspects of service. The care staff are hard-working, very friendly and accommodating and we always feel welcome. Mom is very happy at Sedgley Court, which I have recommended to many looking for a care home for relatives.

Just one word to describe Sedgley Court 'Excellent' in every way possible! Thank you to everyone for all your love and care for our dad, we know that he did appreciate everything that was done to make him happy with you.

Impressed with the care home and staff and would not hesitate in recommending to others.

Excellent service provided by all concerned.

I have a meal here with friends and residents show a caring theme.

Mum has been a resident at Sedgley Court since December 2022. The staff, management and carers have always been very welcoming and know you by name. My mum is happy there, she feels safe, and the staff are very reassuring. She likes the food and is always offered a choice of meal. When she was taken ill, the staff were calm and dealt with the situation well. They have a good range of activities on, although doesn't always take advantage of it.

On Tuesday the 12th of December I came to visit for the first time in Sedgley Court a very dear friend. I was very impressed with everything the home has to offer. She seemed very happy and settled with her surroundings. Together with another friend who came with me (who was also extremely impressed). We were offered coffee and biscuits whilst our friend went on a little walkabout. A member of staff kindly sat with us and chatted as she realised how upset we were at the deterioration of our friend.

From day one of my mom arriving at Sedgley Court, I knew it was the right place for her to be. I guess like many people, Mom took time to settle having just given up her own home and moving from rural Worcestershire. The staff team, whom I can truly say I class as friends, were brilliant from day one. They always keep us as a family informed of anything to do with Mom's care and wellbeing and have continually gone above and beyond in their care and attention to Mom's needs and desires. Everything is covered, transport provided for medical appointments, “nudges” to remind me of upcoming doctors visits or hospital trips, and some wonderful social events that Mom can get involved in. She so enjoyed the recent bingo night (though she’d tell you that she doesn’t like bingo!) which raised a fantastic amount for a very worthwhile charity. After a year at Sedgley Court, Mom is so settled there and I have nothing but praise for the home manager, front of house manager and the whole of the team.

My grandmother is currently staying at Sedgley Court, she has been a resident for the past three months. I cannot thank Sedgley Court and all the staff enough for how they are looking after my grandmother. My grandmother has dementia, I was worried that she would not like it after leaving her own home, but she has really settled in and that's down to the care of the staff. Her room is lovely and is kept clean, she has everything she needs and this has given me the relief to know she is safe and well. Meals excellent quality. The chef manages to cater for all the residents, the food is lovely, fresh, homecooked style. My grandmother's health and wellbeing has improved since being in Sedgley Court. All the staff treat my nan with dignity. The home is always so clean and welcoming and there are lots of places my family can sit with my grandmother around the home. The management team are always around to answer any questions. The manager, the front of house manager and another staff member are brilliant.

Thank you all.

I spent two weeks in residence as my daughter was abroad on holiday. I found the staff and residents welcoming and friendly. The meals were excellent and there was a happy atmosphere in the house. If I had an opportunity to have another time spent on my own away from home I would seriously consider a return visit. Thank you.

Mum came for two weeks of residential care whilst we were away on holiday. Pre-visit and induction were helpful in ensuring familiarity before her stay. Mum was warmly welcomed and was very well looked after. She enjoyed the activities on-site and took part in a visit to The Kingswood Trust on a minibus with other residents. Her room was very comfortable and the lounges and other facilities were excellent. The food was lovely. All the staff were very friendly and Sedgley Court is very well maintained. I was reassured by happy conversations with her while I was away.

I took my mother to see her friend on Monday 26th June, who is a resident for two weeks at Sedgley Court. On arrival, we were greeted by a member of staff at the desk and another member of staff who took us to the floor where my mom's friend was. We were greeted by a senior member of staff on this floor. We had a tour of the upper floor and were also told about all the facilities that are offered there. We had complementary drinks served; I had a lovely glass of wine. I would like to say what a nice and welcoming place this is. The staff were friendly, and one especially was exceptional who took the time to talk to us and show us around. Unfortunately, I can’t name this member of staff, but hopefully, upon reading this will know who she is!

My sister recently moved to Sedgley Court due to a rapid decline with Alzheimer's. I live in Australia and have not seen her in person for a few years due to Covid and travel restrictions, so I was very concerned about her new home and the level of care provided. I travelled over in February, and all my worries were quickly dispelled as soon as I walked through the doors at Sedgely. The atmosphere, decor, amenities and general feeling of the place are just like coming home. My sister was relaxed and in good spirits, despite the huge upheaval she has undergone in the last six months - all testament to the outstanding care given at Sedgely Court. I visited every day for the week I was there, and each time, all the staff I encountered were wonderful. They are caring, dedicated and understanding of all the resident's individual needs. I am now back in Australia, and when I speak with my sister, I feel so happy knowing that she is in a lovely place and being looked after by the best.

All the staff are very friendly, approachable and keen to help. The rooms are very comfortable, well laid out, and suit reduced mobility. Dad enjoys joining others for a chat when he wants and also the peace and quiet of his room which has a lovely view of Baggeridge Country Park. Dad is thoroughly enjoying the quality, tastiness and choice of meals provided. It didn't take long for Dad to settle in to enjoy his surroundings and recover his well-being.

My experience at Sedley Court has been very positive. My father-in-law was admitted in June of this year and was welcomed from the very first day. Staff have made great efforts to get to know him and treat him as an individual. I cannot speak too highly of them. They are friendly, professional and approachable. There are always interesting activities available for residents.

I found all the staff to be approachable, informative, friendly, kind and professional. My uncle's needs were noticed and taken care of. I found this care home to be of a high standard in both facilities and care.

My mum went in for respite care but sadly deteriorated rapidly. The care she received was excellent, and I know that, in different circumstances, she would have been very happy there. Even in a very short time, I could pick up on the friendly family atmosphere. Thank you to the manager and the team.