Old Sarum Manor

Rhodes Moorhouse Way, Salisbury SP4 6SA
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9.8 64 Reviews
  • Old Sarum Manor, Salisbury
Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care in hotel like surroundings, with high levels of communal space.

Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and happy lives.

The high-quality dining and wide range of resident-tailored activities form part of Old Sarum Manor’s Inclusive offering which has helped create this wonderful place to live. The home offers a bar, hairdressers, cinema, garden rooms, tea room and multiple lounges.

The home's fantastic Inclusive weekly fee of £1,545 for residential care and £1,595 for dementia care covers pretty much everything - beauty treatments, hairdressing, chiropody, having guests in to dine with you, trips, activities, newspapers, and much more. There are no hidden extras!
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Care Provided by Old Sarum Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1640 – £1695
  • Self-Funded Residential Dementia Care: £1695 – £1745

Our fees are Inclusive of all hotel services and care, but also for everything else, from hairdressing, chiropody and your family in for lunch to trips.
Accept LA funding plus Top Up

The price(s) shown are provided by the care home. Contact Old Sarum Manor for full pricing details and T&Cs.

Contact Old Sarum Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Old Sarum Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mike Berkley-Blezard (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home

Parking

  • Old Sarum Manor has plenty of on-site parking

Old Sarum Manor Reviews (64)

9.8

Old Sarum Manor has a Review Score of 9.8 (9.782) out of 10, based on 18 reviews in the last 2 years.
Over all time Old Sarum Manor has 64 reviews.

Overall Experience
  • 60
  • 4
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  • 0
Date Published
  • 64
  • 7
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  • 18
  • 46
Reviewer Connection to Old Sarum Manor
  • 24
  • 16
  • 6
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Robert H (Resident) published on 16 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived at Old Sarum Manor, I was warmly greeted by the staff on duty and given a full tour of the building and all its facilities which I found absolutely excellent. Once I settled into my new home, I found the hands-on staff extremely friendly and really professional and obviously trained to
a very high standard. Overall, I am really happy here and feel quite at home, in my new home.
Reply from Claire Lousteau, General Manager at Old Sarum ManorThank you very much for your feedback. We are extremely glad that you are so happy and feel at home here and that you think our staff are doing such a good job. This means a lot to us as we take great pride in the quality of our staff who we have handpicked to provide the best resident experience possible. We find it an absolute pleasure to have you in our home and are very grateful that you are so charming and such a good company to us all!
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Review from Carrie B (Daughter of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was always very reluctant to even consider moving into a care home, despite struggling on his own for several years - however, following a short illness last summer, the decision was made for us. Since moving into Old Sarum Manor, I can honestly say it was the best decision we could have ever
made! Dad absolutely loves it there. The accommodation is simply beautiful and the staff are extremely kind, caring and attentive. The food is far superior to any other facility we considered for Dad and always looks like it’s come straight from the kitchen of a Michelin Star restaurant! Dad is always telling me he can’t believe how lucky he feels to be there and says it’s like living in a 5 Star hotel. He is clearly much happier and certainly much healthier than he has been for years. I always imagined I would feel guilty “putting my Dad in a care home”, but I am so grateful he is where he is.
Reply from Claire Lousteau, General Manager at Old Sarum ManorThank you very much for your feedback and for such kind comments. It is an absolute pleasure to have your dad with us and we are very happy you feel you have made the right decision. The health and happiness of our residents is our number one priority so it is very good to hear you feel we are doing a good job and we will pass your feedback on to our wonderful team. Thank you also for such amazing feedback on our food! It is something we take great pride in and our Head Chef works extremely hard to please our residents. It has also been a pleasure to get to know you and we are very glad you are making good use of our beautiful COVID-safe garden room to visit your dad.
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Review from J M (Daughter of Resident) published on 6 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was warmly welcoming into Old Sarum Manor. He feels well cared for and comfortable. Our family is also warmly welcomed each time we visit Dad in the lovely garden room. All the staff are kind and compassionate. They wanted to know all about Dad, his preferences and passions. He has formed easy relationships
with his carers. Dad's health has improved considerably since living at Old Sarum Manor. He enjoys a high standard of cuisine. He is confidently exploring his impressive surroundings. He takes his meals in a beautiful restaurant, his tea in a charming tea room and a glass of wine in the sky bar. He says, 'life's good'.
Reply from Claire Lousteau, General Manager at Old Sarum ManorMany thanks for kindly giving us your feedback which is always gladly received. It has been a great pleasure to get to know Dad and your family and we are very pleased to hear he feels well cared for by our staff. We take great pride in our team of loving staff and delivering high quality, personalised care, and we are extremely happy his health has improved while being with us. We are very glad he enjoys the cuisine and surroundings and we are very much enjoying life with him! Thanks again for your time and comments which we will pass onto our team.
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Review from Alan H (Son of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Old Sarum Manor for three months now and is very happy with the home and particularly with the staff providing his care. This is not the first care home Dad has stayed at within the Salisbury area, but it definitely is the best we have tried. The home is new, very well furnished and
his room is perfect for his needs with a spacious ensuite bathroom. It hasn't been the best time to find a long term home for Dad, but the staff have been extremely helpful and have taken every precaution to keep him safe. Additionally, they have ensured we can see and speak to Dad, as well as being able to visit him in the Garden Room, fitted with screens to keep him safe. The food, together with the odd glass of wine, has been exceptional and is something that makes the choice of Old Sarum Manor as a long term home very easy. The support and attention provided by Old Sarum Manor has been much appreciated, making the move into long term care easier than expected and a relief to see him so happy.
Reply from Claire Lousteau, General Manager at Old Sarum ManorThank you very much for giving us such wonderful feedback. Your kind words have thrilled us all and we are so glad that your Dad has settled in so well. We are delighted that the visiting Garden Room has proved such a success and that Dad is loving the food our chefs prepare for him each day. We look forward to welcoming you into our home to enjoy the excellent food with him at some stage, hopefully soon! We take great pride in delivering high-quality care, as well as keeping our residents safe and happy, and your recognition of this is invaluable to the team.
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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Old Sarum Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.832 for Old Sarum Manor is calculated as follows: ( (181 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 214 Ratings = 4.832
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Old Sarum Manor is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (5)

Michael

Michael Berkley-Blezard

Job Title: General Manager Joined: 2023

Michael started his career as a Care Assistant, working with the elderly over thirty years ago. This has become a vocation, supporting people to maximise their quality of life. He then went on to work with People who had experienced brain injuries, where he progressed to Senior Care Assistant, and to Deputy Manager. Michael has also worked closely with people in the community, as well as in care homes. He was promoted to Home Manager, where he worked in the private sector with vulnerable adults.


Michael has continued to develop his skills and training by working in several private organisations as a Manager. He has also been a Regional Manager working for a small care group, supporting people with learning disabilities within the community. Michael has come to Old Sarum Manor after working for an organisation for eight years.


He is passionate about care and supporting people to maximise their full potential. Michael is committed to developing services and helping people to feel fulfilled, developing a sense of belonging and pride in their home.

Amanda

Amanda Harrison

Job Title: Front of House Manager Joined: 2020

Mandy is part of our brilliant Front of House team and has worked in customer-focused roles for most of her life, ranging from a wine waitress on a cruise ship to a restaurant supervisor and dealing with complaints in a call centre. She is always happy to help anyone and is very approachable. “It is wonderful to be working in such an amazing new home and to help bring comfort and joy to our residents’ lives.”

Tanya

Tanya Doyle

Job Title: Deputy Manager Joined: 2022

Tanya brings many years of experience to the Deputy Manager role. Tanyas career has always been care-focused, working not only in care homes but as well as in the community and the NHS. She began working for us as a Senior Care Assistant and after swiftly proving her great knowledge, she was promoted to Deputy Manager. “I really like working for OSM because it allows me the flexibility to plan ahead with the 3 days on, 3 days off schedule, and because I get to work with such a great team, I feel inspired to advance my knowledge and skills.”

Darren

Darren Gray

Job Title: Maintenance Operative

Darren began his career in care in 2002 as a Support Worker. Over the years, he has progressed into roles such as Senior Support Worker and Field Care Supervisor, gaining valuable experience across a diverse range of settings—from intimate private homes to luxurious residences and hospitals.


As a Maintenance Operative here at Old Sarum Manor Care Home, Darren applies his practical skills to ensure the smooth operation of the home. He takes pride in his ability to repair nearly anything, from cars and motorcycles to plumbing, electrical work, and wall repairs. Outside of his professional pursuits, Darren is passionate about music and enjoys DJing. He also has a keen interest in horticulture, specifically in creating and nurturing bonsai trees.

Kim

Kim Patrick

Job Title: Deputy Manager Joined: 2023

Kim began her career here at Old Sarum Manor as a Senior Care Assistant in 2023 and was promoted to Deputy Manager in February 2024. She is passionate about her role and appreciates the caring and dedicated nature of her team, all of whom share a commitment to the well-being of their residents. With over 30 years of experience in the industry, Kim has worked in various areas, including community care, brain injury rehabilitation, and high-dependency care.

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