
We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care in hotel like surroundings, with high levels of communal space.
Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and...
Care Provided by Old Sarum Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accept LA funding plus Top Up
The price(s) shown are provided by the care home. Contact Old Sarum Manor for full pricing details and T&Cs.
Contact Old Sarum Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Elmfield Care Ltd
- Private Owned
Person in charge
- Mike Berkley-Blezard(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home
Parking
- Old Sarum Manor has plenty of on-site parking
Old Sarum Manor Reviews (66)
Old Sarum Manor has a Review Score of 9.8 (9.845) out of 10, based on 20 reviews in the last 2 years.
Over all time Old Sarum Manor has 66 reviews.
I cannot emphasise enough how happy I am that my Nan is receiving care at Old Sarum. I spoke to her on FaceTime and a number of times she expressed how well she was looked after and how lovely the staff caring for her were. The facilities and surroundings look second to none and the food is out of MasterChef! Due to lockdown, I haven’t been able to visit and it’s an absolute joy to see photos of her activities and feel part of her day. Seeing her happy, smiling and supported is heartening. The glass garden room Old Sarum installed to allow safe contact until restrictions are lifted just shows how family and wellbeing are centric. The warmth and care the staff gives to residents and each other is evident. It’s joyful, and the peace of mind that this gives us as a family is immeasurable.
We can’t wait to get you in to show off your Nan’s home, but keep on Facetiming as she loves the calls, she is a character and keeps us on our toes! We are proud that we have created such a lovely home and we will make sure the whole team sees your comments. We really appreciate the kind comments.
The care at the home given to my mum in her 1st month at Old Sarum has been excellent. All her needs seem to be met by all of the staff without having to ask, which indicates the kind of care we all hope for. The layout of the home and the facilities are superb.
We are delighted to be looking after your mum and that she has settled in so well. She has made us all laugh and has enjoyed the company of everyone in the home and some of the different facilities the home offers, as well as getting outside in the better weather. It is also exciting to be able to open the home up a little more in the coming weeks and look forward to welcoming you in as well.
When I arrived at Old Sarum Manor, I was warmly greeted by the staff on duty and given a full tour of the building and all its facilities which I found absolutely excellent. Once I settled into my new home, I found the hands-on staff extremely friendly and really professional and obviously trained to a very high standard. Overall, I am really happy here and feel quite at home, in my new home.
Thank you very much for your feedback. We are extremely glad that you are so happy and feel at home here and that you think our staff are doing such a good job. This means a lot to us as we take great pride in the quality of our staff who we have handpicked to provide the best resident experience...
My Dad was always very reluctant to even consider moving into a care home, despite struggling on his own for several years - however, following a short illness last summer, the decision was made for us. Since moving into Old Sarum Manor, I can honestly say it was the best decision we could have ever made! Dad absolutely loves it there. The accommodation is simply beautiful and the staff are extremely kind, caring and attentive. The food is far superior to any other facility we considered for Dad and always looks like it’s come straight from the kitchen of a Michelin Star restaurant! Dad is always telling me he can’t believe how lucky he feels to be there and says it’s like living in a 5 Star hotel. He is clearly much happier and certainly much healthier than he has been for years. I always imagined I would feel guilty “putting my Dad in a care home”, but I am so grateful he is where he is.
Thank you very much for your feedback and for such kind comments. It is an absolute pleasure to have your dad with us and we are very happy you feel you have made the right decision. The health and happiness of our residents is our number one priority so it is very good to hear you feel we are...
Dad was warmly welcoming into Old Sarum Manor. He feels well cared for and comfortable. Our family is also warmly welcomed each time we visit Dad in the lovely garden room. All the staff are kind and compassionate. They wanted to know all about Dad, his preferences and passions. He has formed easy relationships with his carers. Dad's health has improved considerably since living at Old Sarum Manor. He enjoys a high standard of cuisine. He is confidently exploring his impressive surroundings. He takes his meals in a beautiful restaurant, his tea in a charming tea room and a glass of wine in the sky bar. He says, 'life's good'.
Many thanks for kindly giving us your feedback which is always gladly received. It has been a great pleasure to get to know Dad and your family and we are very pleased to hear he feels well cared for by our staff. We take great pride in our team of loving staff and delivering high quality,...
Dad has been at Old Sarum Manor for three months now and is very happy with the home and particularly with the staff providing his care. This is not the first care home Dad has stayed at within the Salisbury area, but it definitely is the best we have tried. The home is new, very well furnished and his room is perfect for his needs with a spacious ensuite bathroom. It hasn't been the best time to find a long term home for Dad, but the staff have been extremely helpful and have taken every precaution to keep him safe. Additionally, they have ensured we can see and speak to Dad, as well as being able to visit him in the Garden Room, fitted with screens to keep him safe. The food, together with the odd glass of wine, has been exceptional and is something that makes the choice of Old Sarum Manor as a long term home very easy. The support and attention provided by Old Sarum Manor has been much appreciated, making the move into long term care easier than expected and a relief to see him so happy.
Thank you very much for giving us such wonderful feedback. Your kind words have thrilled us all and we are so glad that your Dad has settled in so well. We are delighted that the visiting Garden Room has proved such a success and that Dad is loving the food our chefs prepare for him each day. We...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Old Sarum Manor.
There are no upcoming events for Old Sarum Manor.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Elmfield Care Ltd
- 28 Feb 2023Recipient: Old Sarum Manor
- 28 Feb 2023Recipient: Elmfield Care Ltd
Meet the Team (5)

Michael started his career as a Care Assistant, working with the elderly over thirty years ago. This has become a vocation, supporting people to maximise their quality of life. He then went on to work with People who had experienced brain injuries, where he progressed to Senior Care Assistant, and to Deputy Manager. Michael has also worked closely with people in the community, as well as in care homes. He was promoted to Home Manager, where he worked in the private sector with vulnerable adults.
Michael has continued to develop his skills and training by working in several private organisations as a Manager. He has also been a Regional Manager working for a small care group, supporting people with learning disabilities within the community. Michael has come to Old Sarum Manor after working for an organisation for eight years.
He is passionate about care and supporting people to maximise their full potential. Michael is committed to developing services and helping people to feel fulfilled, developing a sense of belonging and pride in their home.

Mandy is part of our brilliant Front of House team and has worked in customer-focused roles for most of her life, ranging from a wine waitress on a cruise ship to a restaurant supervisor and dealing with complaints in a call centre. She is always happy to help anyone and is very approachable. “It is wonderful to be working in such an amazing new home and to help bring comfort and joy to our residents’ lives.”

Tanya brings many years of experience to the Deputy Manager role. Tanyas career has always been care-focused, working not only in care homes but as well as in the community and the NHS. She began working for us as a Senior Care Assistant and after swiftly proving her great knowledge, she was promoted to Deputy Manager. “I really like working for OSM because it allows me the flexibility to plan ahead with the 3 days on, 3 days off schedule, and because I get to work with such a great team, I feel inspired to advance my knowledge and skills.”

Darren began his career in care in 2002 as a Support Worker. Over the years, he has progressed into roles such as Senior Support Worker and Field Care Supervisor, gaining valuable experience across a diverse range of settings—from intimate private homes to luxurious residences and hospitals.
As a Maintenance Operative here at Old Sarum Manor Care Home, Darren applies his practical skills to ensure the smooth operation of the home. He takes pride in his ability to repair nearly anything, from cars and motorcycles to plumbing, electrical work, and wall repairs. Outside of his professional pursuits, Darren is passionate about music and enjoys DJing. He also has a keen interest in horticulture, specifically in creating and nurturing bonsai trees.

Kim began her career here at Old Sarum Manor as a Senior Care Assistant in 2023 and was promoted to Deputy Manager in February 2024. She is passionate about her role and appreciates the caring and dedicated nature of her team, all of whom share a commitment to the well-being of their residents. With over 30 years of experience in the industry, Kim has worked in various areas, including community care, brain injury rehabilitation, and high-dependency care.
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