Harrier House

Clean modern and safe surroundings. Friendly and cooperative staff. All are very cheerful and remember residents' names. Lots of activities and trips for residents and relatives are included in many events.

The activities are fabulous, with boules and trips out. The hairdressers and nail bar are a big hit.

My grandparents both moved into Harrier House following my grandad sadly being on end of life care and unable to care for my Granny with dementia. The whole team and staff were incredible and so supportive with the whole transition for both my grandparents and close family. We were all greatly supported in such a difficult and distressing time, with food being provided and care being provided to my grandparents so the family were able to spend precious, quality time with them both. There are so many activities for the residents to do and my granny immediately felt comfortable and was integrated and I know the love and care that was given to us meant the world to my grandad. Thank you all.

I cannot express enough gratitude for the compassionate care my father-in-law received in his final days and for the ongoing, loving support provided to his wife who has dementia. Every staff member was not only attentive but genuinely caring, treating both of them with dignity and respect. They made sure every need was met with patience and understanding and always kept us informed which brought our family great peace of mind. The environment is warm and welcoming, the team go above and beyond to make it feel like a true home.

The team at Harrier House are always very friendly and caring towards the residents and their friends and families.

This care home is a caring and professional-run home. Our mum has been in here since 2021 and tells us that the staff are all friendly and treat her well. She loves the food and enjoys some of the activities (ie. carpet bowls) but can't join in others (ie. knitting, bingo etc) as her eyesight is not too good now. But all in all, she is being looked after and is safe and warm so the family can relax in the knowledge that this is happening. Well done Harrier House!

I can't thank the management and staff enough for all the effort put into the care they give him.

The retirement home is professionally run by a hands-on manager and caring staff. Spotlessly clean rooms and facilities, including a dedicated activity team who organised a monthly programme designed to meet the needs of the residents. Hairdressing and spa beauty rooms are a bonus. The staff have made special efforts to ensure all resident's birthdays are celebrated in style. My mother-in-law's 103rd birthday was superb. Celebratory breakfast, lovely cake and invitations for every resident in the home.

My Dad has settled very well into life at Harrier House. I highly recommend this care home.

My 89-year-old father had experienced a failed discharge from hospital and had been given an inadequate care package on discharge. I was left with no choice but to find my father emergency respite care at the 11th hour! The detailed care assessment my father received was very comprehensive, taking in to account his wishes and personal needs, as well as looking at what specific care he needed. Clearly, this is done to ensure everything is addressed and a comprehensive care plan is put in place straightaway on arrival. This I have witnessed while my father has been at Harrier House, in terms of personal care, engagement in activities, encouragement to mobilise on his walker to assist his mobility improvement and the happy smile on his face!.The amazing care manager and the team went above and beyond to accommodate him and to keep him safe. My father has settled in straight away, which is not what I expected given his previous independence before hospital. A fantastic residential home.

I would like to congratulate the management staff and all other workers within Harrier House on the manner in which they all have contributed to the wonderfully positive and enthusiastic environment. I have been really impressed with the care that is being so expertly given to the residents and their families. Excellent effort from everyone.

The staff at the home are really caring and have the resident's safety, security and health as a priority. It is a pleasure to go and visit Mother and to see her so happy in this exceptional environment. It is also very nice to be able to sit in reception with her, away from her room with a nice cup of coffee, just like on holiday or 'normal' living space. Harrier House is the best residential care home my wife and I have experienced and we have had two other relatives prior to my mother in other homes locally. Thank you for caring.

I have always been incredibly impressed with how well my mum has been looked after here in Harrier House and I am so grateful for her ongoing care. All the staff go above and beyond for the residents and there are so many varied activities, all needs are catered for.

I have been a resident for 18 months and have felt supported and helped from the day I day I arrived and have been amazed at times by the willingness of the staff to do some personal care things when asked. Also, the care for medical needs are well looked after with care and regular consultation with medical staff etc. The whole staff are concerned for each of us and work long hours cheerfully. Food is varied and the chef speaks to residents about choices etc. All in all, a very good place to be cared for.

His room was clean and tidy and he was well-presented. He seemed happy enough.

Very clean and luxurious place, well maintained and very hospitable, staff and friendly.

Having experienced a number of care homes in my search for a home for my husband, who is only 57, Harrier House went above and beyond to make sure that this difficult time for my family was the best that it could be. The care home manager went above and beyond for all of us and one year on continues to do so. The care home is wonderful, we couldn't wish for better, the staff are fantastic, well-trained and experienced in dementia care. Harrier House is just simply put... the best!

Mum stayed for 2 weeks respite but decided to stay due to her mobility but obviously also due to the professional, friendly, caring, efficient and reassuring staff. Harrier House is also beautifully furnished and maintained and also makes visits to Mum really pleasant. Mum is enjoying the company of the staff, residents and also the many activities. The manager and all her team are so friendly and approachable. Thank you all.

I am enjoying being here, and it's a very nice place. The girls (and staff) look after me very well. The food is delicious, and I am very satisfied. It is a nice and cosy warm place to be in and I like the summer months when I can sit outside on my patio. I feel I am in the best room. All in all a great care home!

Harrier House were very swift and accommodating when Mum needed quick care due to illness. The staff were very helpful and guided me through the whole process. Since moving into Harrier House, Mum has now started to be more like her own self due to the care and support from the staff who work there. Family members feel included in her care and part of her experiences.