Mossdale Residence

My mum entered the home for respite following a breakdown of home caring, her getting a UTI and this combined with early stages of dementia she had started to exhibit. She was living in sheltered housing and some of her behaviours related to the UTI were also causing problems with the neighbours. I can’t praise the staff highly enough at Mossdale at how they handled the initial admission, the early days when lots of the problems she arrived with still existed and how they have brought my mum back and given her some dignity. Although, due to COVID, I’ve not had a chance to have a full look around the things I can see look lovely. My mum has praised how caring people are and also her room and the facilities. She also loves the food. The communications have been excellent and interacting with people has been straight forward with all the COVID checks in place.

My husband’s individual care plan ensures the routine he is familiar with continues, encouraged with gentle kindness, a joke or a smile. To see my husband relaxed, bright-eyed and smiling says it all. We have found his perfect home from home. Our heartfelt thanks to all the wonderful staff at Mossdale

Mum had a week of respite care at Mossdale Residence. She settled in quickly and enjoyed the company of staff and other residents. She enjoyed the activities including the exercise routine. She loved Betty's Cafe! Mum had a very comfortable stay.

Thank you to all at Mossdale Residence.

The kindness and care shown to our mother could not be better and the wonderful facilities are first class in this homely residence. The difference in our mother since moving to Mossdale, Burnholme, six days ago is remarkable. We would highly recommend this residence. Grateful thanks to the manager and all the staff.