Cheadle Manor Care Home

The carers provided an excellent service to my mum who was in the home due to advanced dementia. The care that my mum, dad and I received when she was at end of life was outstanding. They were caring, compassionate and went above and beyond expectations. We were kept informed at every stage and my mum's welfare was at the heart of everything they did. We cannot thank them enough.

The Wellbeing team ensure every resident is included in activities if they so wish, and go that extra mile getting to know individuals to celebrate and remember special moments for them.

I hope that staffing levels will be increased soon as the residents are entitled to and pay for the type of care that the staff want to give them.

My aunt has been at Cheadle Manor for 18 months. She has settled well and is much happier in the home than she was living alone. She is occupied daily by the staff and in particular the well being team, who spend time with the residents, encouraging them to participate in the activities available to them. Communication between staff and family members could be improved on.

I go into Cheadle Manor five days each week to visit my husband and I am always pleased to see how caring and kind the staff are. Although I would much prefer my husband to be at home with me, I realise this is not possible and so I have the satisfaction of knowing that he is being well cared for here. Meals are good, the accommodation is clean and comfortable and the weekly activities are well planned for anyone who wants to participate.

Effective, caring and safe environment for Mum. Her needs are met and she is comfortable and settled. Staff very responsive to my enquiries and questions. Very happy with her care and feel satisfied she is well cared for.

The nursing staff have been battling a pressure sore on my wife's rear. They have been very good in looking after her with this problem. Also, keeping me well informed of their progress. She had a seizure on Sunday 3rd of September, they informed me immediately of the problem and told me that she had been admitted to hospital. On her return they kept me up to date on what medication they have to give her. I can't thank them enough for their help.

My mum has been taken care of really well. It's given her a good quality of life. Her overall appearance seems to improve weekly, think this is the hair dressing facilities and having her nails tended to which she loves.

My mother has been at Cheadle Manor Care Centre for ten months. During that time, the staff at the home and the management of the company have dealt with every concern or issue that's come up promptly and with skill and compassion. These have included safeguarding issues and expert management of my mother's conditions. Mum's deteriorating health makes her very sad - but she is able to distinguish between regret for her loss of independence and the exemplary standard of care she gets at Cheadle Manor. The nursing and care staff are outstanding in their patience and skill and their willingness to listen and adapt to each resident's needs. You can feel it yourself as a visitor. There is an unfailing attention to detail, that reflects the vision and expertise of the home's manager. Residents and carers are routinely consulted. Suggestions are acted on and criticisms addressed. It's a lovely purpose-built building. Everyone who needs it should have this standard of care.

The building is attractive, light and airy, with well-appointed rooms and communal areas. Our mother enjoys the meals!

Continue the great work.

Thank you!

Cheadle Manor Care Centre is a wonderful place.

I looked at seven other care homes before being lucky enough to get a nursing bed here. The staff are all totally amazing from the reception to the management. The care and attention are second to none. I visit every day and at no stage is Mum left for more than half an hour without someone popping in. You will not find a better home in this area.

Although our very dear friend was only in your care home a short time, she was enjoying getting to know you all as you were with her when she suddenly died. From the time we came to look around the home then throughout her short stay, we found your staff caring, compassionate, and very kind. She settled in the home much quicker than we had anticipated as a result. Thank you for everything you did for her, we'd especially like to thank the laundry lady for her efficiency in marking all her clothes and the hospitality lady is a real asset to your team. I would definitely recommend the home and have already done so.

Thank you.

My mother has been admitted into Cheadle Manor Care Centre for assessment in relation to her having Dementia and a range of other health issues. From the minute my mam arrived, she received the best of care, and all the staff greeted myself and my sister in a friendly and helpful manner. The staff present with a strong ethical and professional approach to their work with a "can do" attitude in assisting their residents and their families in organising external hospital and other appointments and meeting everyone's needs. The home itself is beautiful and presents more like a five-star hotel as opposed to a care home. We feel so lucky and privileged that our mam has been placed into Cheadle Manor, knowing that she is receiving the best of care from the staff. Thank you, Cheadle Manor.

Excellent care, friendly staff, very supportive. Food excellent. If recommend requested, I will be pleased to give one.

All of the staff at Cheadle Manor go above and beyond. Nothing is too much trouble. The care they show for the residents is exemplary, and they have helped my mum settle in beautifully. It is the extra touches they do that makes them so special - printing off a photo of my mum chatting to other residents to show my daughter that Grandma has friends!

My mother's cousin is the person in the home. We have been impressed by the beautiful surroundings that my relative has. All areas of the home are very well kept; it smells fresh and clean. The staff are welcoming and patient when it comes to providing the information that I requested. My relatives room is also lovely; it is like a hotel!