Cheadle Manor Care Home

I am very proud to have worked in a community care setting for over 13 years. I started my career as a Care Support Worker, which gave me the experience and confidence I needed to fulfil my life's ambition to train as a registered nurse. For many years, I enjoyed working as a nurse in the community, building relationships with patients and their families. I always strived to provide high-quality and personalised care to encourage independence for all patients. I started my journey at Bramhall Manor as Deputy Manager and have progressed to Home Manager. I have recently moved to Cheadle Manor, and I feel privileged to be part of such a hardworking team that provides very high standards of care while maintaining residents' dignity and independence. In my own time, I am a busy mum of 3, enjoying quality family time and also enjoying socialising with friends.

As a seasoned Registered Nurse with a robust background in Adult Nursing, I currently serve as Clinical Lead at Cheadle Manor, where I champion person-centred care and clinical excellence. My journey into healthcare was inspired by personal experiences supporting patients through illness - moments that deepened my appreciation for empathy, dignity, and the power of human connection during times of vulnerability.

With a strong commitment to enhancing quality of life and promoting independence, I take pride in building meaningful relationships with those I support. I find fulfilment in creating everyday moments of comfort, trust, and joy, and I am especially passionate about end-of-life care, where I strive to uphold the highest standards of compassion and respect.

Career highlights include mentoring new staff, training student nurses, serving as the tissue viability champion within the home, and receiving heartfelt recognition from residents and families for delivering life-changing care. These experiences have strengthened my leadership skills and reinforced my belief in the transformative impact of holistic, thoughtful nursing.

Outside of my professional role, I enjoy playing the piano - a creative outlet that helps me recharge and reflect. A guiding philosophy in my practice comes from Leo Buscaglia: “Too often we underestimate the power of a touch, a smile, a kind word… all of which have the potential to turn a life around.” This quote continues to shape my approach to care and reminds me of the profound influence of kindness in nursing.

I started working for New Care in 2023 as a team leader. From the second I walked through the doors at Cheadle Manor, I was greeted warmly and could see the outstanding levels of care throughout the home, which elevated my passion for caring. Throughout my 18 months, I have always been supported by New Care, our management team and all aspects of teams throughout the home. We are always encouraged to bring new ideas and to develop our skills. I have recently been given the amazing opportunity to step up as head of care, and I am enjoying learning and developing within my new role. I aspire to continue high levels of care and to use my new role to inspire and ensure the continued success of our team and the well-being of our residents and their families.

I’ve been a chef/manager for over 40 years with experience in various environments from hotels, restaurants, food-led pubs, private hospitals, and now care homes, and I was the owner of a popular café in Stalybridge for over 10 years, which was probably the highlight of my working life. I got into Healthcare about 8 years ago and wanted to do something that would be interesting and different to what I had done before. I really enjoy the chance to mingle and chat with residents on a daily basis.to get to know them and hopefully make a positive influence on their daily life, and to feel that what we produce for them is appreciated by the people we look after.

Outside of work, I like to travel and have been lucky to see so many amazing places around Europe - the Christmas markets are a particular favourite.

I also follow Man City - although more of an armchair supporter now and watch a lot of Futsal around the country. I love my music with 80s a particular favourite, and Classical music something I have gotten into over last few years.

Rachel is a valued member of our team here at Cheadle Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.