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Barchester Waterside Court Care Home

26 Winterbook, Wallingford, Oxfordshire OX10 9EG
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Barchester Waterside Court Care Home, Wallingford
Barchester Waterside Court Care Home, Wallingford
Barchester Waterside Court Care Home, Wallingford

Waterside Court Care Home is located in the historic market town and civil parish of Wallingford in South Oxfordshire, ideally situated for visiting Reading, Benson, Henley and Thame. Waterside Court offers residential care, dementia care and pre-bookable respite stays to older individuals.

The luxurious facilities, combined with highly trained staff, ensures that each and every individual is given superior attention. 24-hour care is provided in a warm, welcoming environment, with delicious...  

Care Provided by Barchester Waterside Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,589N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Waterside Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Clemence Heriman(Senior General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Visitors are welcome to visit at any time without a booking.

Parking

  • Drop-off point available outside the main entrance with wheelchair access. Parking available on-site

Barchester Waterside Court Care Home Reviews (63)

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9.9

Barchester Waterside Court Care Home has a Review Score of 9.9 (9.894) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Waterside Court Care Home has 63 reviews.

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Review from Lotte W (Daughter-in-law of Resident) published on 17 December 2024 Submitted via Postal Card
Overall Experience
I absolutely love the Barchester Waterside Court Care Home. The staff and the management are an absolute delight - caring, living and very professional as well as making everyone feel like one big family.

I love coming to visit my mother-in-law. meeting all the residents and the staff, it is a really wonderful experience.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your very kind and encouraging words. We are glad that your experience has been great and hope this will continue to be so.

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Review from Susan W (Wife of Resident) published on 29 November 2024 Submitted via Website
Overall Experience

The staff are really caring which is the most important thing. The home is lovely with several lounges to sit in as well as ensuite bedrooms for all residents. There are several activities during the week which the residents can choose to participate in. A favourite activity is when they have a singer or musician visiting. The home try to get one most weeks but it is not always possible. I would like it to be a couple of times a week as it really lifts all the residents moods no end. The only way I can see this happening is to book acts a year in advance or at least several months ahead. The dining room is laid out very nicely. The menu however is a bit repetitive and not at its best by the time it is served. I would like to see a larger variety of sandwiches at supper time for those residents who do not want another cooked meal.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your feedback and we are glad that your husband is well settled in the home.

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Review from C G (Daughter-in-law of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

We have only recently discovered Waterside Court when we needed to find care at very short notice for my in-laws. I was so confident it was the right place for them when I looked around that we didn't consider anywhere else. It was a complicated move but the staff were exceptional in lining everything up very quickly. My in-laws have settled in well and love it here. As visitors to the home, we are kept apprised of how they are adapting and are always made to feel extremely welcome.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words and we, as a team, feel very privileged to have them in our very beautiful home. We always strive to provide the very best in premium experience!

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Review from D B (Wife of Resident) published on 17 June 2024 Submitted via Website
Overall Experience
My husband who has FrontoTemporal Dementia went to Waterside Care Home for 2 weeks of respite care in order for me to have a break from caring for him.
I am grateful for the empathetic care he received from the excellent care home staff.

The facilities, management and the security offered there are top quality.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words and I am glad your husband had a great respite stay with us. We look forward to seeing him again soon.

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Review from M D (Wife of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience
I have been very impressed by this care home ever since my first visit to access it for my husband.
I am even more impressed since he came in for respite. The staff had to work hard to overcome his extreme reluctance to be here; eventually he settled in and began to enjoy the activities. Family members visiting him always found him cheerful and this showed in the photos which they took and forwarded to me.

Many thanks to all those involved in his care.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your words of encouragement to our team here. We were very privileged to have your husband here in our beautiful home and would welcome him back anytime.

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Review from V H (Wife of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

My husband had a very happy stay for five nights respite care to give me a break. As always, he was very well looked after and felt secure and enjoyed himself. I am so grateful for this vital respite facility and do hope that beds for respite will remain available. Thank you to all the staff.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

We are glad that that your husband had a great stay here with us and we look forward to seeing him again soon. Thank you very much for your kind words.

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Review from Martin B (Husband of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience

The home services manager is more than helpful at all times. Nothing is too much trouble.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words and feedback. The team here will always go over and above to ensure life is truly celebrated here at Waterside Court.

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Review from Angela D (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

My 92-year-old father originally had 4 weeks respite after an unexpected operation. The home offered excellent facilities and the staff were all amazing. He agreed after 4 weeks that he should stay permanently. Everyone working at the home has made this an easy decision for my father and his family because they are all professional and very caring. A variety of activities are also organised.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much and we are so pleased to have your father in our very beautiful home.

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Review from Diane F (Friend of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

All staff have been so helpful. My friend has settled in nicely. We are both happy with the facilities.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

The Waterside team are very privileged to have your friend in our very beautiful home and we will continue to do our very best to ensure we provide the support she needs.

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Review from Jeremy L (Son of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

My father came to Barchester Waterside Court Care Home for respite care due to his onset of dementia. Unfortunately, due to a severe stroke, he had to be sent to hospital and after review and consideration of his needs, we had my father returned to Waterside for end-of-life care. The Waterside team were fantastic, caring, compassionate and could not have been anymore helpful in my father's last days. We are very thankful to the Waterside team.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words. We were all so sad about your father, who was a true gentleman, and both staff and other residents were very fond of him. We hope you all remain part of the Waterside Court family.

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Review from David W (Friend of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

Very elegant surroundings and warm welcome. The building is very well decorated and the staff are pleasant and helpful.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words. We look forward to seeing you again.

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Review from A W (Friend of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

Wonderful welcome - great coffee, residents all have smiling face and praise all the staff.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much and we hope to see you again soon.

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Review from David T (Respite Resident) published on 26 July 2023 Submitted via Website
Overall Experience

We have found our preferred respite home; I will be back! It is salutary to be with more elderly people, but the quality of accommodation and care is very good. I remind myself why I am here; respite for my wonderful wife, whose loving care cannot be replicated. Thank you very much.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words and it has been a pleasure having you here and hope to see you again soon!

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Review from B K (Respite Resident) published on 5 April 2023 Submitted via Postal Card
Overall Experience

Made to feel welcome. Given time and space for own quiet time. Good options of what activities available, always something to suit everyone. Felt at home, able to make coffee when I wanted. The staff were brilliant, good sense of humour and were very encouraging. Valued having a room with a patio door to get out to walk in the garden. Liked the walk-in shower. Thank you.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words. I am glad you enjoyed your time here and hope to see you again soon.

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Review from Murray R (Son-in-law of Resident) published on 29 March 2023 Submitted via Postal Card
Overall Experience

We have found everything about Barchester very professional. The building is lovely and the staff are very caring. They have helped my mother-in-law to settle in really well. The whole experience has been very easy and relaxed.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words. I am glad to hear that your mother-in-law has settled in well and our team here are so privileged to have her in the home.

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Review from G R (Daughter of Resident) published on 14 December 2022 Submitted via Postal Card
Overall Experience
We care across Waterside Court almost by accident, but it has been a true lifesaver, not just for both my parents but for myself too, as a caregiver.

My parents have both had three weeks of respite, and they look ten years younger. They have been treated like royalty, with dignity, kindness, love and compassion and have agreed to many more visits/stays. The staff are fantastic, and one member of staff, well, we will always be so grateful for the kindness you have shown. I highly recommend Waterside and can't thank you enough.

Reply from Clemence Heriman, General Manager at Barchester Waterside Court Care Home

Thank you so much for your kind review. It was an absolute pleasure having your parents here in Waterside Court and seeing them flourish, going from strength to strength. It was wonderful to see them having a wonderful time and see dad growing in his confidence too. Hopefully, we will see them again soon, visiting us for a cuppa or for coffee and cake! Thank you.

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Review from Jeremy B (Son of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

From the moment Mum arrived here at Waterside she was made to feel very welcome and part of a family. I visit her regularly and have excellent communication from the staff about her health and well being. They are very positive and the standard of care is excellent. Initially, Mum was reluctant to accept the care that was on offer but now that self same support has become part of her routine and is welcomed gratefully.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for your wonderful review and I'm so pleased mum has settled and now feels part of the Waterside Court family. I will be sure to share your feedback with the care team.

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Review from Monica H (Friend of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

We visit out friend regularly she is an ex-neighbour of forty years. A wrench having to leave her home but she appears to be very happy and the staff are good and she has settled in very well and enjoying company, about her which didn't happen living in her house.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

It is always lovely to hear that a residents life has been improved by joining our home, and it's wonderful that you can remain good neighbours through your regular visits. Thank you for your review, I will be sure to share it with the team.

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Review from John H (Friend of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

Would appear to be a well run establishment with happy residents and staff.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for taking the time to provide us with a super review. We really appreciate the feedback; happy residents, and staff what more could I ask for! Thank you again.

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Review from D C (Friend of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience
The staff are always pleasant and welcoming.
If I am visiting around afternoon time I am always asked if I would like a tea or coffee and biscuit or cake.
Rooms always clean.

Grounds always maintained.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for your positive review of the welcome you receive and the environment within our home. Our staff aim to make Waterside Court a true home from home, I will be sure to share your feedback with them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (163) & Events (3)

News
  • 29 Jul 2026

    Today, Waterside Court was pleased to welcome Dementia Positive Oxford, led by Melissa Spearman, Dementia Adviser and Education Lead with Dementia Oxfordshire, for one of their educational group sessions. With...

  • 27 Jul 2026

    Following the wonderful success of our first Creative Dance session with Diana, we were delighted to welcome her back for another afternoon filled with music, movement and smiles. Residents enjoyed...

  • 25 Jul 2026

    Yeehaw! Waterside Court was transformed into the Wild West for a fantastic Country & Western Day! We were delighted to welcome the incredibly talented The Root Beer Wranglers Band, whose...

Upcoming Events

Awards / Recognitions (15)

Meet the Team (12)

Clemence Heriman
Clemence HerimanJob Title:Senior General ManagerJoined: 2017

Hello, my name is Clem, and I am the Home Manager here at the luxury residential care home, Waterside Court in Wallingford. Welcome to our website and beautiful home!

As a Senior General Manager and Registered Nurse, I have been able to mentor, develop and share my skill set to enhance the lives of the people we look after, and those I work with at Barchester Healthcare across Oxfordshire,

I am passionate about the lives of our older generation and believe we learn from our residents every day. We encourage each of our residents to live life to the fullest and remain part of the local community.

At Waterside Court, we encourage independent living, offering support and continued friendships and well-being. We pride ourselves on the dementia care we deliver, proving that people really can live well with dementia.

We are a pivotal part of our local community, hosting events and functions for all to enjoy. I look forward to meeting you and getting to know you and your loved one. My door is always open; please come and join me for a cup of tea and a slice of homemade cake whenever you’re passing.

Halina Grice
Halina GriceJob Title:Deputy ManagerJoined: 2024

Hi, my name is Halina, and I am the Deputy Manager here at Waterside Court.

I truly enjoy working in our beautiful home. I have over 10 years of experience in care and I am deeply passionate about caring for our residents. There is nothing better than seeing our residents fulfilling their lives and being happy in our care.

Here at Waterside Court, we are dedicated to providing a very high standard of care and believe in celebrating life.

Ray Woodill
Ray WoodillJob Title:Home Services AdvisorJoined: 2026

I help families looking for residential care for loved ones by providing information on our services, answering their many questions, showing families around our lovely home, and providing support every step of the way to move in.

With 17 years of experience, I help families through what can be an emotional transition to residential care, including advice on funding options that may be available.

I love my role, and I am extremely proud to represent Waterside Court, where our residents enjoy a quality-enriched lifestyle, supported by our compassionate team in a beautiful environment.

I am a Kiwi with a love of sport.

Janice Seastram
Janice SeastramJob Title:Admin AssistantJoined: 2023

Hi, my name is Janice. After 18 years in NHS I decided to have a change and joining Waterside Court has been a breath of fresh air which has allowed me to fully embrace my passion for care. I am the first person people see when entering the home and will always welcome everyone with a smile.

Paulina Hermann
Paulina HermannJob Title:Senior Care AssistantJoined: 2024

Hello, my name is Paulina and I’m one of the Senior Carers here at Waterside Court.

I joined this amazing team in 2024 it’s been a pleasure working for Barchester. I have had a major career change and I’m thriving in my new role and I find this work very rewarding. I have been provided with so much knowledge through Barchester training giving me the continued abiity to improve individuals quality of life.

I’m passionate about what I do and I show that in my dedication to meet individuals needs. My hope is to progress towards a nursing role and know I have the full support of Barchester Healthcae to achieve this goal.

Blerta Cesula
Blerta CesulaJob Title:Activities CoordinatorJoined: 2023

Hi, my name is Blerta. I am the Activities Coordinator here at Waterside Court.

I absolutely love my role, and I'm passionate about creating meaningful experiences that enrich the lives of our residents.

Every day is different, and our life enrichment program brings out my creative side, which I share with everyone.

Sushmita Khadka
Sushmita KhadkaJob Title:Head of HousekeepingJoined: 2024

Hello, my name is Sushmita and I have the enormous pleasure of being the Head of Housekeeping here at Waterside Court.

I take great pride in leading our wonderful housekeeping team to make sure every corner of our community is clean, comfortable, and welcoming for all our residents, staff, family and friends including visitors to the home.

With several years of experience in hospitality, I believe that attention to detail and genuine care make all the difference in creating a warm and pleasant environment for our all. I’m passionate about maintaining high standards while supporting my team to do their best every day. Waterside Court feels like a family to me, and I’m proud to help make it a place everyone can truly call home.

Ancy Gain
Ancy GainJob Title:Senior Care AssistantJoined: 2022

Hi, my name is Ancy. I am a Senior Care Assistant. I find working with elderly residents immensely rewarding.

I do all I can to enhance their quality of care and lifestyle. With my dedicated team, we consistently maintain high standards, ensuring residents receive exceptional, bespoke, person-centred care.

Ashline Blessiy
Ashline BlessiyJob Title:Senior Care Assistant

Hi, my name is Ashline and I am one of the Senior Carers at Waterside Court. I value the opportunity to use my nursing knowledge to provide a safe and caring experience for our residents. I enjoy my work, especially the meaningful conversations I have, which make a difference in our residents' days. I value the opportunity to learn from their life experiences.

Emma Twigg
Emma TwiggJob Title:HostessJoined: 2025

Hello, my name is Emma and I'm part of the homes Hospitality team here at Waterside Court.

I recently joined the team as a hostess and have been running food service for the past months. I am passionate about creating a welcoming dinning experience and making sure residents feel cared for and valued. I am excited to be part of a compassionate team that truly cares about quality and connection whilst getting to know my residents on a deeper level. I also love to join in with daily activities, creating lost of fun and smiles.

Oksana Pelykh
Oksana PelykhJob Title:Housekeeping AssistantJoined: 2023

Hello, my name is Oksana. I am part of the housekeeping team. My role here enables me to express my passion for organising and tidiness. I love for our residents' garments and belongings to be valued, and I take pride in providing this service for them. Getting to know them and their families is a privilege I enjoy.

Nigel Kidd
Nigel KiddJob Title:Regional Head Maintenance
Hello I am Nigel, I have been working for Barchester many years supporting and ensuring that our homes continue to look beautiful and presentable, whilst ensuring our residents live in safe and secure environment.

As a maintenance man, my passion for health and safety drives me to maintain a secure environment for all.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Waterside Court Care Home to verify any information. View our terms and conditions. Barchester Waterside Court Care Home has an Enhanced Service -more info.