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Barchester Waterside Court Care Home

26 Winterbook, Wallingford, Oxfordshire OX10 9EG
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Barchester Waterside Court Care Home, Wallingford
Barchester Waterside Court Care Home, Wallingford
Barchester Waterside Court Care Home, Wallingford

Waterside Court Care Home is located in the historic market town and civil parish of Wallingford in South Oxfordshire, ideally situated for visiting Reading, Benson, Henley and Thame. Waterside Court offers residential care, dementia care and pre-bookable respite stays to older individuals.

The luxurious facilities, combined with highly trained staff, ensures that each and every individual is given superior attention. 24-hour care is provided in a warm, welcoming environment, with delicious...  

Care Provided by Barchester Waterside Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,589N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Waterside Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Clemence Heriman(Senior General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Visitors are welcome to visit at any time without a booking.

Parking

  • Drop-off point available outside the main entrance with wheelchair access. Parking available on-site

Barchester Waterside Court Care Home Reviews (63)

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9.9

Barchester Waterside Court Care Home has a Review Score of 9.9 (9.894) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Waterside Court Care Home has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from S M (Daughter of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience
Summer fete and barbecue lunch.

It is lovely to have joined my father today for lunch and the summer fete. We always feel very welcome and we are glad to be able to take part like him at the care home. Lovely lunch.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for your review, wasn't it a super day, thank you for joining us alongside your father. I'll be sure to share your comments with the hospitality team. You're always welcome to join us, we have several events planned before the end of 2022. Keep an eye out for the posters.

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Review from Sheena C (Friend of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience
The staff are always friendly and helpful.
Very welcoming every time I come in. I wrote this on an afternoon when they had a barbeque and lots of entertainment. Which was very well attended.

excellent food and festivities.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for your positive review, the barbecue was a special day, made even better by our visiting guests. We look forward to the next event, we have several planned before the end of the year including a Christmas Market. Thank you again, I will share your comments with the team.

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Review from S B (Daughter-in-law of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

The staff are always very smiley and welcoming. My mother in law has joined in some of the activities and speaks well of the music and talks. The cake is delicious.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you so much for your wonderful review of our home, and appreciation of the Waterside team. I'll certainly send your compliments onto the hospitality team with reference to their cakes!

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Review from Mike P (Regular Volunteer) published on 13 September 2022 Submitted via Website
Overall Experience
I have been a regular visitor to Waterside Court for some 3-4 months. I am a volunteer with a Nationwide charity. Our dog Monty is a registered Therapy Dog and we visit the Home once per week we meet all residents who so wish and they make a fuss of Monty (mainly strokes and cuddles which he loves - as do the residents).
What we love about Waterside Court is the genuine warm and caring atmosphere that pervades - the residents are cared for in a non-patronising way and nothing appears to be too much trouble. It is a lovely and loving place where, quite rightly, the residents are given such close and loving care.

It is always an absolute pleasure visiting.

I should add, that a while back Monty's mug shot appeared on the staff board as a member of the Activities section - a lovely touch I thought!

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you so much for your lovely feedback. Monty has become part of the family at Waterside Court with the residents and staff looking forward to his visit.

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Review from P R (Son of Resident) published on 25 July 2022 Submitted via Postal Card
Overall Experience

Mum came in for respite incorporation a trial for the future, although Mum was reluctant at first. After the first initial days, the staff quickly identified Mum's strengths and weaknesses and planned her stay accordingly. This was successful, and Mum soon joined in with activities and mixing with other residents. We found the home clean and well run, and the decor and ambience were very good and a claiming presence. Mum will be returning soon for another "trial" period whilst we go on holiday. Mum is looking forward to going back to Waterside.

Reply from Maraya Rabuka, Acting General Manager at Barchester Waterside Court Care Home

Thank you so much for your wonderful review of our home and your appreciation of the Waterside team. It was an absolute pleasure to provide the care your mother needed during her stay with us. We and the residents she made friends with look forward to her next visit. We are here for you whenever additional support is required.

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Review from C L (Stepson of Resident) published on 8 June 2022 Submitted via Website
Overall Experience

The team at Barchester Waterside Court Care Home provided exceptional customer and resident service, going beyond expectations to make sure that our family had a great experience over Easter. The team's focus on residents and making them welcome and helping them settle in to a new home was fantastic and made this sometimes stressful transition a very easy and pleasant experience. Thank you.

Reply from Maray Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for your kind feedback - we are delighted that you had such a positive experience during your visit to Waterside Court. We are so pleased to be able to welcome family and friends more readily into the home, and we are very glad that you had such a good experience.

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Review from L M (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience

Lovely environment, very friendly and helpful. The staff who work towards creating a home away from home for mum.

Reply from Rachel Noke, Homes Services Advisor at Barchester Waterside Court Care Home

Thank you for your kind words. We believe we have a fantastic team at Waterside Court, and your recognition will be passed on to the whole team.

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Review from A M (Son-in-law of Resident) published on 3 May 2022 Submitted via Postal Card
Overall Experience

Excellent care.

Reply from Rachel Noke, Homes Services Advisor at Barchester Waterside Court Care Home

Thank you for your wonderful feedback. We are so pleased that your mother-in-law is so settled and we all enjoy glancing at her morning yoga. Thank you for taking the time to review Waterside Court.

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Review from P S (Respite Resident) published on 19 January 2022 Submitted via Postal Card
Overall Experience
We have thoroughly enjoyed our stay and my back healed quite nicely after 8 days. We found all the staff very helpful, kind and caring and could not find fault with any of them.

The food was generally very tasty, especially the soup no complaint. All the staff were very active (overworked) but were very cheerful.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for your lovely feedback - we were delighted to have you stay with us and we are thrilled that you had a relaxing enough time for your back to heal! The team were also very grateful to have received your Christmas card - very thoughtful and much appreciated!

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Review from D E (Son-in-law of Resident) published on 5 November 2021 Submitted via Website
Overall Experience
I had a few minor issues initially but they have now been addressed and resolved fully, and in no way reflect on the present management staff who, through deserved internal promotion, are excellent and very efficient.
From the outset though, the care, attention and respect provided by ALL the staff for my mother-in-law since she became a resident back in April 2021 (soon after it opened), have continued to be first-class. She is safe, content and being extremely well-cared for.

I would without hesitation, recommend that any family looking to place a loved one in a care home, should definitely visit Waterside, meet the staff, experience the atmosphere and ethos of the home and see for themselves, the superb facilities on offer.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you so much for your wonderful feedback - we are so happy to hear that you find our fantastic team to be so helpful and the environment so welcoming. We are sorry you experienced the minor issues that you did, but we are happy that we could resolve them for you and we are always on hand to help.

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Review from J W (Friend of Resident) published on 5 November 2021 Submitted via Postal Card
Overall Experience

Visited my friend and found her extremely happy. The care that she is receiving is excellent.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you for taking the time to leave such lovely feedback. We are thrilled to hear that your friend is so happy at Waterside Court.

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Review from J M (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience

My mother is very happy at Waterside Court and has been since she arrived. The staff are absolutely great - helpful, caring and respectful. It is such a relief for me and my sister to know that she is so happy and care for. Thank you so much Waterside Court.

Reply from Maraya Rabuka, General Manager at Barchester Waterside Court Care Home

Thank you so much for your wonderful feedback. We are so pleased that we could help and it's an absolute delight to look after your mother at Waterside Court.

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Review from B T (Sister of Resident) published on 23 September 2021 Submitted via Postal Card
Overall Experience
1) My brother was on three weeks respite care.
2) All medications were discontinued from his own pharmacy and transferred to the home without any consultation with family.
3) We handed a large file containing some medical information, gathered over several years. On 27th August, it couldn't be found and finally, I was handed a very slim replacement.
4) At present two items of my brother's clothing have not been returned, one of these has been found but the navy blue heavyweight cardigan, zipped, not found.

5) Please put me in touch with the complaints procedure.

Reply from Lorraine Ball, Senior General Manager at Barchester Waterside Court Care Home

Thank you for your time on the phone and for acknowledging the good care your brother received while staying with us. We want Waterside Court to offer the best care available in every way so all feedback is valuable to us. We are sorry that our service did not meet your expectations in some other...  

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Review from E E (Daughter of Resident) published on 17 August 2021 Submitted via Postal Card
Overall Experience

The respect and care the whole Barchester Waterside Court Care Home take of my mother who has dementia is amazing. I so love seeing how relaxed and confident she is with all of the staff. She is so happy in their care and constantly says how kind everyone is and how much she likes the staff and residents. I found the unstinting staff support and reassurance so comforting while my mum was settling. Mum herself has volunteered that we must sell her home to enable her fees to be paid. A huge step and recognition that the wants to be at Waterside.

Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home

Thank you so much for your wonderful review. We are so pleased that your mother has settled and we love having her here at Waterside Court!

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Review from Sally J (Daughter of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

We are absolutely delighted with Waterside. The care is amazing, the staff are so kind and caring. Having had a bad experience with another care home, moving Mum has been the best decision.

Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home

We are so happy that your mum has settled and we are glad that we could help. It's always difficult to move loved ones into a home - to have had a bad experience makes the decision even harder. I'm so pleased that we could support you through that journey and that we were able to help you find a new home for mum.

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Review from H B (Daughter-in-law of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

Fantastic service, My mother in law seems to be very well looked after and settled in very quickly. She says that everyone is very kind and friendly and that she feels well looked after. She's also enjoying the food and mixing with the other residents.

Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home

Thank you for your wonderful feedback. We are so pleased that your mother-in-law has settled so well and it's been lovely to see the friendships she has formed.

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Review from Nicola M (Daughter of Resident) published on 28 June 2021 Submitted via Website
Overall Experience

A 5 star care home, in regards to the level of care and the facilities. Warm, respectful carers, imaginative activity program, flexible and approachable management, nothing is too much trouble. After visiting a number of care homes for my father after a “brain bleed” Waterside without a doubt was a standard way higher than any other I had visited. The welcome my father received from all staff, helped him settle with ease, and the patience they have shown us has made our time with him stress-free. I am hopeful it will still be open when I need it!

Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home

Thank you for your wonderful feedback. We are so pleased that your father has settled so well and we are overjoyed that you as a family feel supported too.

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Review from J C (Daughter-in-law of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

The staff at Barchester Waterside Court Care Home have been excellent with my mother-in-law - welcoming, courteous and kind in difficult circumstances with Covid. As a new care home I look forward to seeing lots of residents and more trips out.

Reply from Roxana Moldovan, General Manager at Barchester Waterside Court Care Home

Thank you for your kind feedback. As the guidelines ease, we are also looking forward to having more trips out and hosting events for residents and families.

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Review from M W (Son of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience
A few years ago my wife and I spent several weeks visiting a large number of care homes to accommodate my mother-in-law. This was one of the most miserable and harrowing experiences of my life, but eventually, we found a good one. Towards the end of 2020, I found myself looking to find a care home for my own mother and fortunately I found Waterside Court which was a totally different ball game compared with my previous experience. I can only describe it as akin to a 5-star hotel. I instantly knew it was the right place for my mother and I was pleased to have found something of such a high standard.

The team at Waterside Court are very efficient, friendly and caring, my mother took to them instantly. Mother has settled very quickly and I am completely happy in the knowledge that the coming years will be good ones for her.

Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home

Thank you for your wonderful words and positive feedback. It has been our pleasure to help you through that initial journey and we are glad that we could help. We are so pleased that your mother has settled so well and so quickly with us.

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Review from Ben T (Grandson of Resident) published on 17 May 2021 Submitted via Website
Overall Experience
I cannot speak of Waterside Court highly enough. My grandmother was the first resident and she has had such a wonderful experience so far.
She particularly likes the friendly, helpful staff and is impressed with the modern facilities, boutique-hotel style of the home and the range of activities on offer. From watching movies in a comfortable cinema room to afternoon teas and taking day trips in the minibus, it’s so lovely to see her enjoying herself with the other residents. The staff have made my grandmother feel at home by assisting with putting up photos of family members on the walls and other homely touches.

The welcome and exceptional hospitality is also extended to visitors and on many of our visits. My mother and I have been treated to some tasty cakes and a cup of coffee to enjoy whilst we catch up with my grandmother. Keep up the great work, Waterside, you’ve set a fantastic standard of care and my grandmother feels lucky to call it home.

Reply from Victoria Nemar, Home Services Advisor at Barchester Waterside Court Care Home

Thank you for your lovely feedback. We are so pleased that your grandmother has settled and we are overjoyed that you as a family have felt welcomed too. It has been wonderful to see her engaging with a variety of activities and making friends with other residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (163) & Events (3)

News
  • 29 Jul 2026

    Today, Waterside Court was pleased to welcome Dementia Positive Oxford, led by Melissa Spearman, Dementia Adviser and Education Lead with Dementia Oxfordshire, for one of their educational group sessions. With...

  • 27 Jul 2026

    Following the wonderful success of our first Creative Dance session with Diana, we were delighted to welcome her back for another afternoon filled with music, movement and smiles. Residents enjoyed...

  • 25 Jul 2026

    Yeehaw! Waterside Court was transformed into the Wild West for a fantastic Country & Western Day! We were delighted to welcome the incredibly talented The Root Beer Wranglers Band, whose...

Upcoming Events

Awards / Recognitions (15)

Meet the Team (12)

Clemence Heriman
Clemence HerimanJob Title:Senior General ManagerJoined: 2017

Hello, my name is Clem, and I am the Home Manager here at the luxury residential care home, Waterside Court in Wallingford. Welcome to our website and beautiful home!

As a Senior General Manager and Registered Nurse, I have been able to mentor, develop and share my skill set to enhance the lives of the people we look after, and those I work with at Barchester Healthcare across Oxfordshire,

I am passionate about the lives of our older generation and believe we learn from our residents every day. We encourage each of our residents to live life to the fullest and remain part of the local community.

At Waterside Court, we encourage independent living, offering support and continued friendships and well-being. We pride ourselves on the dementia care we deliver, proving that people really can live well with dementia.

We are a pivotal part of our local community, hosting events and functions for all to enjoy. I look forward to meeting you and getting to know you and your loved one. My door is always open; please come and join me for a cup of tea and a slice of homemade cake whenever you’re passing.

Halina Grice
Halina GriceJob Title:Deputy ManagerJoined: 2024

Hi, my name is Halina, and I am the Deputy Manager here at Waterside Court.

I truly enjoy working in our beautiful home. I have over 10 years of experience in care and I am deeply passionate about caring for our residents. There is nothing better than seeing our residents fulfilling their lives and being happy in our care.

Here at Waterside Court, we are dedicated to providing a very high standard of care and believe in celebrating life.

Ray Woodill
Ray WoodillJob Title:Home Services AdvisorJoined: 2026

I help families looking for residential care for loved ones by providing information on our services, answering their many questions, showing families around our lovely home, and providing support every step of the way to move in.

With 17 years of experience, I help families through what can be an emotional transition to residential care, including advice on funding options that may be available.

I love my role, and I am extremely proud to represent Waterside Court, where our residents enjoy a quality-enriched lifestyle, supported by our compassionate team in a beautiful environment.

I am a Kiwi with a love of sport.

Janice Seastram
Janice SeastramJob Title:Admin AssistantJoined: 2023

Hi, my name is Janice. After 18 years in NHS I decided to have a change and joining Waterside Court has been a breath of fresh air which has allowed me to fully embrace my passion for care. I am the first person people see when entering the home and will always welcome everyone with a smile.

Paulina Hermann
Paulina HermannJob Title:Senior Care AssistantJoined: 2024

Hello, my name is Paulina and I’m one of the Senior Carers here at Waterside Court.

I joined this amazing team in 2024 it’s been a pleasure working for Barchester. I have had a major career change and I’m thriving in my new role and I find this work very rewarding. I have been provided with so much knowledge through Barchester training giving me the continued abiity to improve individuals quality of life.

I’m passionate about what I do and I show that in my dedication to meet individuals needs. My hope is to progress towards a nursing role and know I have the full support of Barchester Healthcae to achieve this goal.

Blerta Cesula
Blerta CesulaJob Title:Activities CoordinatorJoined: 2023

Hi, my name is Blerta. I am the Activities Coordinator here at Waterside Court.

I absolutely love my role, and I'm passionate about creating meaningful experiences that enrich the lives of our residents.

Every day is different, and our life enrichment program brings out my creative side, which I share with everyone.

Sushmita Khadka
Sushmita KhadkaJob Title:Head of HousekeepingJoined: 2024

Hello, my name is Sushmita and I have the enormous pleasure of being the Head of Housekeeping here at Waterside Court.

I take great pride in leading our wonderful housekeeping team to make sure every corner of our community is clean, comfortable, and welcoming for all our residents, staff, family and friends including visitors to the home.

With several years of experience in hospitality, I believe that attention to detail and genuine care make all the difference in creating a warm and pleasant environment for our all. I’m passionate about maintaining high standards while supporting my team to do their best every day. Waterside Court feels like a family to me, and I’m proud to help make it a place everyone can truly call home.

Ancy Gain
Ancy GainJob Title:Senior Care AssistantJoined: 2022

Hi, my name is Ancy. I am a Senior Care Assistant. I find working with elderly residents immensely rewarding.

I do all I can to enhance their quality of care and lifestyle. With my dedicated team, we consistently maintain high standards, ensuring residents receive exceptional, bespoke, person-centred care.

Ashline Blessiy
Ashline BlessiyJob Title:Senior Care Assistant

Hi, my name is Ashline and I am one of the Senior Carers at Waterside Court. I value the opportunity to use my nursing knowledge to provide a safe and caring experience for our residents. I enjoy my work, especially the meaningful conversations I have, which make a difference in our residents' days. I value the opportunity to learn from their life experiences.

Emma Twigg
Emma TwiggJob Title:HostessJoined: 2025

Hello, my name is Emma and I'm part of the homes Hospitality team here at Waterside Court.

I recently joined the team as a hostess and have been running food service for the past months. I am passionate about creating a welcoming dinning experience and making sure residents feel cared for and valued. I am excited to be part of a compassionate team that truly cares about quality and connection whilst getting to know my residents on a deeper level. I also love to join in with daily activities, creating lost of fun and smiles.

Oksana Pelykh
Oksana PelykhJob Title:Housekeeping AssistantJoined: 2023

Hello, my name is Oksana. I am part of the housekeeping team. My role here enables me to express my passion for organising and tidiness. I love for our residents' garments and belongings to be valued, and I take pride in providing this service for them. Getting to know them and their families is a privilege I enjoy.

Nigel Kidd
Nigel KiddJob Title:Regional Head Maintenance
Hello I am Nigel, I have been working for Barchester many years supporting and ensuring that our homes continue to look beautiful and presentable, whilst ensuring our residents live in safe and secure environment.

As a maintenance man, my passion for health and safety drives me to maintain a secure environment for all.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Waterside Court Care Home to verify any information. View our terms and conditions. Barchester Waterside Court Care Home has an Enhanced Service -more info.