






Waterside Court Care Home is located in the historic market town and civil parish of Wallingford in South Oxfordshire, ideally situated for visiting Reading, Benson, Henley and Thame. Waterside Court offers residential care, dementia care and pre-bookable respite stays to older individuals.
The luxurious facilities, combined with highly trained staff, ensures that each and every individual is given superior attention. 24-hour care is provided in a warm, welcoming environment, with delicious...
Care Provided by Barchester Waterside Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Waterside Court Care Home for full pricing details and T&Cs.
Contact Barchester Waterside Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Clemence Heriman(Senior General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Number of floors: 3
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- Visitors are welcome to visit at any time without a booking.
Parking
- Drop-off point available outside the main entrance with wheelchair access. Parking available on-site
Barchester Waterside Court Care Home Reviews (63)
Barchester Waterside Court Care Home has a Review Score of 9.9 (9.894) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Waterside Court Care Home has 63 reviews.
It is lovely to have joined my father today for lunch and the summer fete. We always feel very welcome and we are glad to be able to take part like him at the care home. Lovely lunch.
Thank you for your review, wasn't it a super day, thank you for joining us alongside your father. I'll be sure to share your comments with the hospitality team. You're always welcome to join us, we have several events planned before the end of 2022. Keep an eye out for the posters.
Very welcoming every time I come in. I wrote this on an afternoon when they had a barbeque and lots of entertainment. Which was very well attended.
excellent food and festivities.
Thank you for your positive review, the barbecue was a special day, made even better by our visiting guests. We look forward to the next event, we have several planned before the end of the year including a Christmas Market. Thank you again, I will share your comments with the team.
The staff are always very smiley and welcoming. My mother in law has joined in some of the activities and speaks well of the music and talks. The cake is delicious.
Thank you so much for your wonderful review of our home, and appreciation of the Waterside team. I'll certainly send your compliments onto the hospitality team with reference to their cakes!
What we love about Waterside Court is the genuine warm and caring atmosphere that pervades - the residents are cared for in a non-patronising way and nothing appears to be too much trouble. It is a lovely and loving place where, quite rightly, the residents are given such close and loving care.
It is always an absolute pleasure visiting.
I should add, that a while back Monty's mug shot appeared on the staff board as a member of the Activities section - a lovely touch I thought!
Thank you so much for your lovely feedback. Monty has become part of the family at Waterside Court with the residents and staff looking forward to his visit.
Mum came in for respite incorporation a trial for the future, although Mum was reluctant at first. After the first initial days, the staff quickly identified Mum's strengths and weaknesses and planned her stay accordingly. This was successful, and Mum soon joined in with activities and mixing with other residents. We found the home clean and well run, and the decor and ambience were very good and a claiming presence. Mum will be returning soon for another "trial" period whilst we go on holiday. Mum is looking forward to going back to Waterside.
Thank you so much for your wonderful review of our home and your appreciation of the Waterside team. It was an absolute pleasure to provide the care your mother needed during her stay with us. We and the residents she made friends with look forward to her next visit. We are here for you whenever additional support is required.
The team at Barchester Waterside Court Care Home provided exceptional customer and resident service, going beyond expectations to make sure that our family had a great experience over Easter. The team's focus on residents and making them welcome and helping them settle in to a new home was fantastic and made this sometimes stressful transition a very easy and pleasant experience. Thank you.
Thank you for your kind feedback - we are delighted that you had such a positive experience during your visit to Waterside Court. We are so pleased to be able to welcome family and friends more readily into the home, and we are very glad that you had such a good experience.
Lovely environment, very friendly and helpful. The staff who work towards creating a home away from home for mum.
Thank you for your kind words. We believe we have a fantastic team at Waterside Court, and your recognition will be passed on to the whole team.
Excellent care.
Thank you for your wonderful feedback. We are so pleased that your mother-in-law is so settled and we all enjoy glancing at her morning yoga. Thank you for taking the time to review Waterside Court.
The food was generally very tasty, especially the soup no complaint. All the staff were very active (overworked) but were very cheerful.
Thank you for your lovely feedback - we were delighted to have you stay with us and we are thrilled that you had a relaxing enough time for your back to heal! The team were also very grateful to have received your Christmas card - very thoughtful and much appreciated!
From the outset though, the care, attention and respect provided by ALL the staff for my mother-in-law since she became a resident back in April 2021 (soon after it opened), have continued to be first-class. She is safe, content and being extremely well-cared for.
I would without hesitation, recommend that any family looking to place a loved one in a care home, should definitely visit Waterside, meet the staff, experience the atmosphere and ethos of the home and see for themselves, the superb facilities on offer.
Thank you so much for your wonderful feedback - we are so happy to hear that you find our fantastic team to be so helpful and the environment so welcoming. We are sorry you experienced the minor issues that you did, but we are happy that we could resolve them for you and we are always on hand to help.
Visited my friend and found her extremely happy. The care that she is receiving is excellent.
Thank you for taking the time to leave such lovely feedback. We are thrilled to hear that your friend is so happy at Waterside Court.
My mother is very happy at Waterside Court and has been since she arrived. The staff are absolutely great - helpful, caring and respectful. It is such a relief for me and my sister to know that she is so happy and care for. Thank you so much Waterside Court.
Thank you so much for your wonderful feedback. We are so pleased that we could help and it's an absolute delight to look after your mother at Waterside Court.
2) All medications were discontinued from his own pharmacy and transferred to the home without any consultation with family.
3) We handed a large file containing some medical information, gathered over several years. On 27th August, it couldn't be found and finally, I was handed a very slim replacement.
4) At present two items of my brother's clothing have not been returned, one of these has been found but the navy blue heavyweight cardigan, zipped, not found.
5) Please put me in touch with the complaints procedure.
Thank you for your time on the phone and for acknowledging the good care your brother received while staying with us. We want Waterside Court to offer the best care available in every way so all feedback is valuable to us. We are sorry that our service did not meet your expectations in some other...
The respect and care the whole Barchester Waterside Court Care Home take of my mother who has dementia is amazing. I so love seeing how relaxed and confident she is with all of the staff. She is so happy in their care and constantly says how kind everyone is and how much she likes the staff and residents. I found the unstinting staff support and reassurance so comforting while my mum was settling. Mum herself has volunteered that we must sell her home to enable her fees to be paid. A huge step and recognition that the wants to be at Waterside.
Thank you so much for your wonderful review. We are so pleased that your mother has settled and we love having her here at Waterside Court!
We are absolutely delighted with Waterside. The care is amazing, the staff are so kind and caring. Having had a bad experience with another care home, moving Mum has been the best decision.
We are so happy that your mum has settled and we are glad that we could help. It's always difficult to move loved ones into a home - to have had a bad experience makes the decision even harder. I'm so pleased that we could support you through that journey and that we were able to help you find a new home for mum.
Fantastic service, My mother in law seems to be very well looked after and settled in very quickly. She says that everyone is very kind and friendly and that she feels well looked after. She's also enjoying the food and mixing with the other residents.
Thank you for your wonderful feedback. We are so pleased that your mother-in-law has settled so well and it's been lovely to see the friendships she has formed.
A 5 star care home, in regards to the level of care and the facilities. Warm, respectful carers, imaginative activity program, flexible and approachable management, nothing is too much trouble. After visiting a number of care homes for my father after a “brain bleed” Waterside without a doubt was a standard way higher than any other I had visited. The welcome my father received from all staff, helped him settle with ease, and the patience they have shown us has made our time with him stress-free. I am hopeful it will still be open when I need it!
Thank you for your wonderful feedback. We are so pleased that your father has settled so well and we are overjoyed that you as a family feel supported too.
The staff at Barchester Waterside Court Care Home have been excellent with my mother-in-law - welcoming, courteous and kind in difficult circumstances with Covid. As a new care home I look forward to seeing lots of residents and more trips out.
Thank you for your kind feedback. As the guidelines ease, we are also looking forward to having more trips out and hosting events for residents and families.
The team at Waterside Court are very efficient, friendly and caring, my mother took to them instantly. Mother has settled very quickly and I am completely happy in the knowledge that the coming years will be good ones for her.
Thank you for your wonderful words and positive feedback. It has been our pleasure to help you through that initial journey and we are glad that we could help. We are so pleased that your mother has settled so well and so quickly with us.
She particularly likes the friendly, helpful staff and is impressed with the modern facilities, boutique-hotel style of the home and the range of activities on offer. From watching movies in a comfortable cinema room to afternoon teas and taking day trips in the minibus, it’s so lovely to see her enjoying herself with the other residents. The staff have made my grandmother feel at home by assisting with putting up photos of family members on the walls and other homely touches.
The welcome and exceptional hospitality is also extended to visitors and on many of our visits. My mother and I have been treated to some tasty cakes and a cup of coffee to enjoy whilst we catch up with my grandmother. Keep up the great work, Waterside, you’ve set a fantastic standard of care and my grandmother feels lucky to call it home.
Thank you for your lovely feedback. We are so pleased that your grandmother has settled and we are overjoyed that you as a family have felt welcomed too. It has been wonderful to see her engaging with a variety of activities and making friends with other residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (163) & Events (3)
- 29 Jul 2026
Today, Waterside Court was pleased to welcome Dementia Positive Oxford, led by Melissa Spearman, Dementia Adviser and Education Lead with Dementia Oxfordshire, for one of their educational group sessions. With...
- 27 Jul 2026
Following the wonderful success of our first Creative Dance session with Diana, we were delighted to welcome her back for another afternoon filled with music, movement and smiles. Residents enjoyed...
- 25 Jul 2026
Yeehaw! Waterside Court was transformed into the Wild West for a fantastic Country & Western Day! We were delighted to welcome the incredibly talented The Root Beer Wranglers Band, whose...
- 03 Aug 2026Organiser: Barchester Waterside Court Care Home
- 15 Aug 2026Organiser: Barchester Waterside Court Care Home
- 22 Sep 2026Organiser: Barchester Waterside Court Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Meet the Team (12)

Hello, my name is Clem, and I am the Home Manager here at the luxury residential care home, Waterside Court in Wallingford. Welcome to our website and beautiful home!
As a Senior General Manager and Registered Nurse, I have been able to mentor, develop and share my skill set to enhance the lives of the people we look after, and those I work with at Barchester Healthcare across Oxfordshire,
I am passionate about the lives of our older generation and believe we learn from our residents every day. We encourage each of our residents to live life to the fullest and remain part of the local community.
At Waterside Court, we encourage independent living, offering support and continued friendships and well-being. We pride ourselves on the dementia care we deliver, proving that people really can live well with dementia.
We are a pivotal part of our local community, hosting events and functions for all to enjoy. I look forward to meeting you and getting to know you and your loved one. My door is always open; please come and join me for a cup of tea and a slice of homemade cake whenever you’re passing.

Hi, my name is Halina, and I am the Deputy Manager here at Waterside Court.
I truly enjoy working in our beautiful home. I have over 10 years of experience in care and I am deeply passionate about caring for our residents. There is nothing better than seeing our residents fulfilling their lives and being happy in our care.
Here at Waterside Court, we are dedicated to providing a very high standard of care and believe in celebrating life.

I help families looking for residential care for loved ones by providing information on our services, answering their many questions, showing families around our lovely home, and providing support every step of the way to move in.
With 17 years of experience, I help families through what can be an emotional transition to residential care, including advice on funding options that may be available.
I love my role, and I am extremely proud to represent Waterside Court, where our residents enjoy a quality-enriched lifestyle, supported by our compassionate team in a beautiful environment.
I am a Kiwi with a love of sport.

Hi, my name is Janice. After 18 years in NHS I decided to have a change and joining Waterside Court has been a breath of fresh air which has allowed me to fully embrace my passion for care. I am the first person people see when entering the home and will always welcome everyone with a smile.

Hello, my name is Paulina and I’m one of the Senior Carers here at Waterside Court.
I joined this amazing team in 2024 it’s been a pleasure working for Barchester. I have had a major career change and I’m thriving in my new role and I find this work very rewarding. I have been provided with so much knowledge through Barchester training giving me the continued abiity to improve individuals quality of life.
I’m passionate about what I do and I show that in my dedication to meet individuals needs. My hope is to progress towards a nursing role and know I have the full support of Barchester Healthcae to achieve this goal.

Hi, my name is Blerta. I am the Activities Coordinator here at Waterside Court.
I absolutely love my role, and I'm passionate about creating meaningful experiences that enrich the lives of our residents.
Every day is different, and our life enrichment program brings out my creative side, which I share with everyone.

Hello, my name is Sushmita and I have the enormous pleasure of being the Head of Housekeeping here at Waterside Court.
I take great pride in leading our wonderful housekeeping team to make sure every corner of our community is clean, comfortable, and welcoming for all our residents, staff, family and friends including visitors to the home.
With several years of experience in hospitality, I believe that attention to detail and genuine care make all the difference in creating a warm and pleasant environment for our all. I’m passionate about maintaining high standards while supporting my team to do their best every day. Waterside Court feels like a family to me, and I’m proud to help make it a place everyone can truly call home.

Hi, my name is Ancy. I am a Senior Care Assistant. I find working with elderly residents immensely rewarding.
I do all I can to enhance their quality of care and lifestyle. With my dedicated team, we consistently maintain high standards, ensuring residents receive exceptional, bespoke, person-centred care.

Hi, my name is Ashline and I am one of the Senior Carers at Waterside Court. I value the opportunity to use my nursing knowledge to provide a safe and caring experience for our residents. I enjoy my work, especially the meaningful conversations I have, which make a difference in our residents' days. I value the opportunity to learn from their life experiences.

Hello, my name is Emma and I'm part of the homes Hospitality team here at Waterside Court.
I recently joined the team as a hostess and have been running food service for the past months. I am passionate about creating a welcoming dinning experience and making sure residents feel cared for and valued. I am excited to be part of a compassionate team that truly cares about quality and connection whilst getting to know my residents on a deeper level. I also love to join in with daily activities, creating lost of fun and smiles.

Hello, my name is Oksana. I am part of the housekeeping team. My role here enables me to express my passion for organising and tidiness. I love for our residents' garments and belongings to be valued, and I take pride in providing this service for them. Getting to know them and their families is a privilege I enjoy.

As a maintenance man, my passion for health and safety drives me to maintain a secure environment for all.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Waterside Court Care Home to verify any information. View our terms and conditions. Barchester Waterside Court Care Home has an Enhanced Service -more info.