
I couldn't recommend Moors Manor enough. All the staff have been wonderful,A W(Daughter of Resident/Service User)

Delightful staff - caring and always cheerful and happy.Sheila M(Respite Resident/Service User)

When I walk into the home, it has such a calming feeling, and all of the staff are so friendlyL H(Next of Kin)

I couldn't recommend Moors Manor enough. All the staff have been wonderful,A W(Daughter of Resident/Service User)

Delightful staff - caring and always cheerful and happy.Sheila M(Respite Resident/Service User)

When I walk into the home, it has such a calming feeling, and all of the staff are so friendlyL H(Next of Kin)

Moors Manor Care Home has been specifically designed to provide high-quality residential and nursing care to older people, including those individuals living with dementia.
The home's specialist Memory Lane Community utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care to deliver high-quality care and support to those who need it.
Moors Manor is staffed by committed and dedicated teams of qualified support staff,...
Care Provided by Barchester Moors Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Moors Manor Care Home for full pricing details and T&Cs.
Contact Barchester Moors Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jenna May(General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Parking
- There is ample visiting parking at the home.
Barchester Moors Manor Care Home Reviews (48)
Barchester Moors Manor Care Home has a Review Score of 9.7 (9.665) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Moors Manor Care Home has 48 reviews.
Lovely home, clean and well looked after. Staff treat residents with dignity and very caring. Enjoy visiting Mum, with great activities to join in with her. Always made to feel very welcome.
Thank you for your kind words - it was our pleasure to welcome Mum here and we look forward to seeing you both again soon.
The staff were so caring and nothing was too much trouble for them.
I would come back anytime. My stay was delightful.
Thank you so much for your review regarding your respite stay at Moors Manor Care Home. We really enjoyed having you stay with us and we look forward to seeing you again. It's great to feedback to the team your wonderful comments. Thanks again!
Felt very safe and well looked after - I have a gluten free diet and very good care was taken to accommodate myself on this aspect. Personnel were very thoughtful on every aspect.
Thank you so much for the positive feedback about the home. We strive to make your stay enjoyable. I am glad to hear that you enjoyed your menu whilst at Moors Manor Care Home.
Excellent facilities, caring and considerate staff. I would recommend the photos in the bistro have names as this would help remember names. Very good choices of food. I have made a very good friend with another resident. Will definitely come back.
Thank you for your very kind words and we will pass this on to the team. We look forward to you staying with us again Pam.
After my introduction visit, this care home has turned out to be all that I envisaged and more. All the carers are so kind and thoughtful, whether day or night on duty. Nothing seems to be too much trouble for any of them, most are chatty and are friendly, all have helped me recuperate from my hip replacement. They are all absolute stars.
Dear Ramona, Thank you for your feedback. It is always great to see positive experiences from respite care within our home. I'm so glad we were able to support you with your rehabilitation following your procedure. We look forward to passing on your great feedback to our team.
I am so pleased that I discovered Moors Manor for my husband. They have all been so kind and caring. I would not hesitate to recommend them to family and friends. It was such a comfort to me to know my husband was in such good hands. Thank you, everyone. You are all amazing.
Thank you for your kind comments. We were lucky to have had the privilege of caring for your husband. It is always so wonderful to read such positive feedback about the care and service that we deliver at the home. Thank you for taking the time to publish your review.
I have really excellent treatment in every possible way. Friendly, helpful and nothing is too much trouble for the lovely staff I encounter. Food is provided with great care to suit all tastes.
We look forward to having you stay again with us.
Excellent level of care at all times. Very good food and the staff cannot do enough for all clients. This means that the family have total reassurance when leaving loved ones to the care of the most pleasant staff.
Thank you so much for your fantastic review. We are so pleased that you had a great experience with us.
I've enjoyed my stay here.
Thank you so much for your lovely response. We are very glad you are enjoying your stay with us at Moors Manor.
Very homely, all staff are helpful. Beautiful view and excellent food. Very helpful to visitors.
Thank you for your lovely review, it was a pleasure having you in the home and we look forward to your next stay with us.
Excellent staff.
Excellent treatment.
Wonderful atmosphere.
Thank you for your kind words; it's a delight to care for your brother here and for you all to be part of the Moors Manor family.
First impressions were extremely good, but unfortunately, this didn't continue. It took 3-5 weeks for my mother's medication to be sorted out. Food was poor - welsh rarebit consisted of a slice of bread toasted on one side and a slice of processed cheese! My mother's constant request for fresh water was ignored. Staff appeared to be unsupervised and lazy. My mother had to advocate for residents that were unable or unwilling to speak for themselves.
Thank you for taking the time to write a review, we are sorry to read that we did not meet your expectation at Moors Manor. Sadly, we are aware there was a delay in receiving the correct information for your mother's medication, following all guidance provided to us by medical teams is a...
I couldn't recommend Moors Manor enough. All the staff have been wonderful, from the care team to the office manager. The rooms are lovely and always clean and tidy at whatever time of day you visit. Also, the food is great and always freshly made.
Thank you so much for your kind words about the home and the whole team.
They always have delicious homemade fresh cakes available in the bistro area. The surrounding views are beautiful.
Thank you for taking the time to review our home. We look forward to serving you more cakes in the Bistro soon.
Beautiful home with a lovely garden and outlook over the forest. The staff made sure Nan was happy and well cared for. She loved the meals and activities, and her room was lovely. Staff always said hello and made us welcome when we visited.
Thank you so much for your kind review. We look forward to welcoming Nan back soon.
My experience of Barchester care home at St Leonard’s is only positive. My dad moved into the care home last October after not coping at home. The care home have been very welcoming to him and included him in lots of activities. The food is excellent and they even cooked his favourite dinner and pudding on his birthday. The staff are always happy and attentive to my dad's needs and I feel very satisfied and safe that he is in good caring hands. As I live many miles away, if I have any problems I just email or phone the home and everything is sorted out immediately.
Thank you for your lovely review; it's our pleasure caring for your dad, he is a lovely gent, and we look forward to his suggestions and help for our garden project this year.
I felt very satisfied with the care, comfort, excellent food and conversation, fun quizzes and scrabble a lovely garden to walk in. The staff are impeccable and 5-star comfort. I would love to come again
Thank you for your review, it was a pleasure to care for you and we look forward to welcoming you back for our community cafe and other events.
My Dad has been a resident for around 4-months, and it's so refreshing to say that nothing ever seems to be too much trouble, there are always activities for him to enjoy participating in, and the highly professional staff have given me peace of mind that my Dad is receiving the very best support at all times along with fun and friendship.
Most importantly during this time, my Dad has always felt welcome, safe and part of the team which he really appreciates.
Thank you for your lovely review; it's a pleasure to look after dad and for you all to be part of the Moors Manor family.
I've been treated with kindness by a very caring staff all of whom are very cheerful willing. I enjoyed my 2 weeks here immensely.
Thank you for your lovely review and we look forward to welcoming you back soon.
If needed we would have no hesitation in using the service again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (177) & Events (8)
- 17 Jul 2026
Today, our incredible Senior Carer, Ola, hopped on his bike for his charity fundraising challenge for Get Barchester Moving initiative. He cycled between our neighbouring Barchester care homes to raise...
- 17 Jul 2026
Today, our incredible Senior Carer, Ola, hopped on his bike for his charity fundraising challenge for Get Barchester Moving initiative. He cycled between our neighbouring Barchester care homes to raise...
- 17 Jul 2026
We brought a taste of France to Moors Manor. We kicked off our celebrations with delicious, fresh croissants baked by our wonderful kitchen team, paired with a lovely cup of...
- 31 Jul 2026Organiser: Barchester Moors Manor Care Home
- 05 Aug 2026Organiser: Barchester Moors Manor Care Home
- 12 Aug 2026Organiser: Barchester Moors Manor Care Home
Awards / Recognitions (60)
- 30 Jun 2026Recipient: Barchester Moors Manor Care Home
- 12 Jun 2026Recipient: Barchester Moors Manor Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Meet the Team (23)

Hi, my name is Jenna, and I am the General Manager here at Moors Manor Care Home. Welcome to our website!
I have worked in senior healthcare roles, including the Royal Bournemouth Hospital, and have spent the past ten years working in management in a nursing home environment, having experienced domiciliary, acute and nursing care settings. I understand and empathise with the challenges residents and their families are going through when looking for care for themselves or their loved ones. It is my mission to ensure the transition is as smooth as possible.
Supporting the families of those in our care is something that I feel very strongly about, and from the time of enquiry, through to moving in and beyond, I aim to be there for the families as much as the residents themselves. Moving into a care home can often be a huge change as their loved one adapts to new surroundings, gets to know all of the teams supporting residents with their needs. I am well aware of how important the reassurance and constant communication is for all involved. This is something that the Moors Manor family are very good at as a whole, and I am so lucky that I get to share all my knowledge and work with such a fantastic team.
My ethos is ensuring that each and every resident lives their lives to the full, celebrating each day in a warm and welcoming environment, with a range of life-enriching activities tailored to residents’ interests and abilities, outstanding person-centred care and the most delicious food prepared by our talented chefs at Moors Manor. Being a resident of St. Leonards myself, I have great links with the local community, giving the residents the opportunity to still feel part of our local community.

Hi, my name is Adele, and I am the Deputy Manager here at Moors Manor. I have worked in the care industry for over 10 years, starting as a carer and progressing to a Senior and now to Deputy Manager. I am a very passionate person who loves to make a positive difference. I strive to ensure our residents have a great quality of life and feel at home here at Moors Manor.
There is nothing I enjoy more than hearing residents and staff laughing and enjoying themselves together. My passion is ensuring every resident is treated with dignity and respect and receives excellent person-centred care. I am very proud to be part of the team here at Moors Manor.

Hi, my name is Gemma, and I am the Senior Administration Manager here at Moors Manor. I have worked for Barchester since 2021 and have been in the care industry since 2017.
I have worked in administration, finance and compliance all my career.
The thing I love about working at Moors Manor is arranging events for both our local community and our residents in the home, and hearing the positive feedback.

Hello my name is John and I am the Head Chef here at Moors Manor Care Home. I am a conscientious Hospitality and Catering professional with experience of over 30 years in the industry. A highly motivated and efficient individual, whose thorough and precise approach to projects has yielded excellent results in opening and managing multiple restaurants across London.
During my career I have gained experience in running and developing businesses, contract and finance management, training, and development for chefs. Career highlights include retaining a Michelin Star in Waldo's 28 seated private dining restaurant at Cliveden House, as well as receiving and retaining a Michelin Star, BIB Gourmand at the Rose Street Restaurant in Wokingham, Berkshire.
Driven by my passion I always think of Cooking as my hobby and enjoy passing on my experience to others. I look forward to creating wonderful dishes for our residents to enjoy.

Hi, my name is Dorota and I am the Head of Housekeeping here at Moors Manor.
I joined Barchester in January 2021 after 10 years of working in the hotel industry. I am responsible for maintaining Barchester’s high standards of cleanliness and tidiness. I keep a homely atmosphere at Moors Manor, for all the residents and their relatives.
Outside of work, I love spending time with my family, sports (both doing and watching!), reading books and watching films.

Hello, my name is Laura, and I am a Registered General Nurse here at Moors Manor. I have been a registered general nurse for 15 years. When I first qualified after studying at Southampton University, I worked in hospitals for many years to gain more experience. I then worked as a senior nurse in a complex care setting for seven years. After this, I then became a district nurse where I gained extensive experience in care nursing.
What I love about my job is being able to deeply connect with residents and their families, providing them with comfort, support and ensuring dignified care. I have gained a great passion for palliative care, being able to spend time with the resident and their family.
In my spare time, I volunteer at my church to help the elderly people get to hospital appointments. I also love spending time with my family, cooking and hosting dinners for everyone to enjoy.

Hello my name is Misgana and I am a Registered General Nurse here at Moors Manor Care Home. I have been a nurse for over 15 years and I have worked in care homes in the local area. I love being able to look after people and give them the best quality care I can. In my spare time I enjoy spending time with my family and am I am learning to play the guitar and piano as well.

Hello my name is Jino and I am a Registered General Nurse here at Moors Manor Care Home. I have been a nurse for 11 years and have worked in nursing homes. I really like to be able to bring positive changes into people lives. In my spare time I enjoy playing badminton, chess and watching “How it’s made” videos on YouTube.

Hi my name is Tanya and I am the Home Admin Assistant here at Moors Manor. I am new to the care sector, having previously gained many years’ worth of admin and HR experience within a variety of other sectors.
I am enjoying learning all about the workings of a care home and have chosen a great company to learn from in Barchester! I love the variety and the customer facing aspect of my role, getting to know residents and their families.
I’m happy to be working with such a great team of people at Moors Manor and look forward to contributing to the home’s successful growth as we welcome more residents and staff moving forward.

Hi, my name is Jenny, and I am the Care Community Lead here at Moors Manor. I have worked in the care industry for over 10 years, specialising in dementia nursing and end-of-life care. I started as a carer at 17 years old, I progressed through roles in my career from senior, to care practitioner to now care community lead. I feel very passionately about my job and like to think I make a difference in people’s lives. My passion is person-centred care and ensuring residents have choice, dignity, privacy and someone they know they can rely on to support them. I am very proud to be part of the team here at Moors Manor.

Hi, my name is Katie I am the Community Care Lead here at Moors Manor. I started working as a carer and gradually moved my way up to be a senior, now a community care lead. I have worked in care for the past 5 years in nursing, dementia and residential homes, this has helped me gain clinical skills and knowledge that I find will help me in the future of potentially becoming a nurse. I am so passionate about my job and very hard working, I love to make the residents smile and make their day brighter in any way I can, I will always make sure the residents will receive the highest standards of care and that they feel supported and comfortable with me. When I’m at home I love to do puzzles, sing and dance.

Hi, my name is Maria and I am a Senior Carer here at Moors Manor. I have worked in care for over 9 years and gained a wealth of experience. I am working towards my Level 3 Diploma in Health and Social Care. I love my job and I have a passion for looking after our residents here.

Hi, my name is Nisha and I am a Senior Carer here at Moors Manor. I started working here as a Senior Carer in 2023 but in Nepal, I am a registered nurse. I enjoy taking care of our residents and giving them the best I can.

Hi, my name is Adele and I am the Senior Carer here at Moors Manor Care Home. I have worked in care for over seven years. I enjoy taking care of our residents and seeing them smile it really does melt my heart. I have my level 3 Diploma in Health and Social Care. I love to work with all of our residents, especially those living with dementia.

Hi, my name is Rosie and I am a Senior Carer here at Moors Manor. I have been here just over 2 years now and I have been in care for 30 years where I started as an HCA at Royal Bournemouth Hospital then moved on to Dorset Healthcare which then enabled me to do my training in mental health nursing. I then did my diploma in mental health nursing and since then done loads more training including level 3 and 5 in healthcare. I feel very passionate about dignity and I’m very compassionate about respect and person-centred care. Making my lovely residents smile and laugh is the best feeling.
Away from work, I enjoy family time plus camping and getting away. We have a crazy home which we share with 5 cats 2 tortoises and rabbits.

Hi, my name is Amanda and I am a Hostess at Moors Manor.
I enjoy being around people and making them feel supported, valued and making sure that the residents and their families have a lovely experience when visiting or staying with us
I moved to St. Leonards a year ago with my husband and we enjoy walks in the forest close by. We have a son and daughter who work and live independently and are our pride and joy!

Hi, my name is Sharna and I am a Carer here at Moors Manor. I have worked in care for over 15 years and have been here at Moors Manor for 3 years. The reason I started to work in care is I used to look after my grandparents which brought me so much joy. and I wanted to be able to look after others which I am able to do here in the home.

Hi, my name is Morgan and I am a Carer here at Moors Manor. I have worked in care for 5 years and I enjoy creating fulfilling lives for the ones I care for. I look forward to gaining more clinical knowledge which will contribute to the amazing care we provide. When I am not working my partner and I enjoy weekends away and I also enjoy riding horses.

Hi my name is Anit and I am a carer here at Moors Manor. I have worked in care for over 8 years and I love my job as I get to be part of a team and also give the best to our residents.

Hi, my name is Mattia and I am a Carer here at Moors Manor. I have worked in care for nearly 10 years and enjoy being a part of our resident's lives.

Hi, my name is Rea and I am a Carer here at Moors Manor. I have worked in care for over 5 years and I started at Barchester in October 2023. I love my job because I get to help residents each day to live a better life.

Hi, my name is Jo, and I am a carer and also the Speak Up Champion here at Moors Manor.
I am a mum of two boys and have been a carer for over 10 years. I love my job and feel very passionate about keeping residents and staff happy and comfortable.
I love that every day is different and find it so rewarding knowing I can make a difference, make people smile and promote quality of life with Barchester values.

Hi, my name is Clara, and I am a Carer here at Moors Manor. I love being able to help our residents every day here in the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Moors Manor Care Home to verify any information. View our terms and conditions. Barchester Moors Manor Care Home has an Enhanced Service -more info.