
I couldn't recommend Moors Manor enough. All the staff have been wonderful,A W(Daughter of Resident/Service User)

Delightful staff - caring and always cheerful and happy.Sheila M(Respite Resident/Service User)

When I walk into the home, it has such a calming feeling, and all of the staff are so friendlyL H(Next of Kin)

I couldn't recommend Moors Manor enough. All the staff have been wonderful,A W(Daughter of Resident/Service User)

Delightful staff - caring and always cheerful and happy.Sheila M(Respite Resident/Service User)

When I walk into the home, it has such a calming feeling, and all of the staff are so friendlyL H(Next of Kin)

Moors Manor Care Home has been specifically designed to provide high-quality residential and nursing care to older people, including those individuals living with dementia.
The home's specialist Memory Lane Community utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care to deliver high-quality care and support to those who need it.
Moors Manor is staffed by committed and dedicated teams of qualified support staff,...
Care Provided by Barchester Moors Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Moors Manor Care Home for full pricing details and T&Cs.
Contact Barchester Moors Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jenna May (General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Parking
- There is ample visiting parking at the home.
Barchester Moors Manor Care Home Reviews (54)
Barchester Moors Manor Care Home has a Review Score of 9.8 (9.836) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Moors Manor Care Home has 54 reviews.
Beautiful home with a lovely garden and outlook over the forest. The staff made sure Nan was happy and well cared for. She loved the meals and activities, and her room was lovely. Staff always said hello and made us welcome when we visited.
Thank you so much for your kind review. We look forward to welcoming Nan back soon.
My experience of Barchester care home at St Leonard’s is only positive. My dad moved into the care home last October after not coping at home. The care home have been very welcoming to him and included him in lots of activities. The food is excellent and they even cooked his favourite dinner and pudding on his birthday. The staff are always happy and attentive to my dad's needs and I feel very satisfied and safe that he is in good caring hands. As I live many miles away, if I have any problems I just email or phone the home and everything is sorted out immediately.
Thank you for your lovely review; it's our pleasure caring for your dad, he is a lovely gent, and we look forward to his suggestions and help for our garden project this year.
I felt very satisfied with the care, comfort, excellent food and conversation, fun quizzes and scrabble a lovely garden to walk in. The staff are impeccable and 5-star comfort. I would love to come again
Thank you for your review, it was a pleasure to care for you and we look forward to welcoming you back for our community cafe and other events.
My Dad has been a resident for around 4-months, and it's so refreshing to say that nothing ever seems to be too much trouble, there are always activities for him to enjoy participating in, and the highly professional staff have given me peace of mind that my Dad is receiving the very best support at all times along with fun and friendship.
Most importantly during this time, my Dad has always felt welcome, safe and part of the team which he really appreciates.
Thank you for your lovely review; it's a pleasure to look after dad and for you all to be part of the Moors Manor family.
I've been treated with kindness by a very caring staff all of whom are very cheerful willing. I enjoyed my 2 weeks here immensely.
Thank you for your lovely review and we look forward to welcoming you back soon.
If needed we would have no hesitation in using the service again.
Delightful staff - caring and always cheerful and happy. I have returned once and probably will again.
Thank you for your kind review, we look forward to welcoming you back for our community cafe next month and for a longer stay in the future.
My father has been suffering from Alzheimer's for around 4 years. Following a recent 9 week stay in hospital, it became clear that Dad would not have the mobility and mental capacity needed in order to manage in his own home. We therefore sought a suitable care home for Dad, and were very fortunate to find that Moors Manor were able to cater for his needs. From the outset, we were impressed with the staff and the facilities, and in the time Dad has been a resident, he has been treated as a valued member of the community at the home, and has been looked after with respect and dignity. Apart from the excellent catering, the home also offers a wide range of stimulating activities, and it is lovely to see Dad starting to engage with fellow residents. We are delighted to have found such a lovely new home for Dad!
Thank you for your lovely review. It's a pleasure to be able to care for Dad here and for him, and yourselves, to be part of the Moors Manor community.
I placed my husband here for respite care. He has Lewy Body Dementia. The staff and management have all been very kind and helpful regarding his care. The care home is immaculate. My husband seemed very content during his stay, and I hope to use Moors Manor again.
Thank you so much for your kind words; they mean so much to our Team at Moors Manor. It was a pleasure to provide care for your husband, and we look forward to welcoming you back in the future.
My wife came into respite as her condition has deteriorated and I needed time to sort out her future. She was very well treated as far as possible by the carers. I was her only contact during the covid period and she must have found it all strange and frightening. A very difficult situation which was dealt with very well by the home.
Thank you so much for the feedback which was lovely to read. I will certainly share it with the team at Moor Manor.
Moors Manor has been looking after my husband for three weeks. I feel very happy that he has been well looked after. The accommodation and gardens are all very well looked after. Staff have all been so friendly and attentive. I will have no worries about him returning for a future stay, in order to give me a break.
Thank you for posting such a lovely review and sharing your thoughts about our home. We very much enjoyed caring for your husband and we look forward to seeing you again very soon.
The care team are thoughtful and attentive, making it a calm and easy choice as a residential home. With new facilities, there are no teething issues and my parent enjoys the variety of lounge, dining room and own private space.
Thank you very much for sharing your thoughts about our home and I will share the review with our care home team. Wishing you all the very best for the future.
My mother has been a resident of Moors Manor care home for three months. She is happy and well looked after. The staff are pleasant and always ready to listen and resolve any issues that arise and most importantly they have given time and patience to help my Mother adjust to her new environment.
Dear Christine, thank you for taking the time to review our new home which I will happily share with our care home team. Very best wishes.
Although my mother has only been in for two weeks the care has been excellent. The staff so friendly and my mother can not praise the chef and his team more highly. The family are kept informed of mums progress and care. The facilities are of a very high standard. Mum's care has been excellent so far.
Dear Sandra, thank you for taking the time to write a review for us it means so much to everyone here at Moors Manor as it shows that the team are appreciated and celebrated. I will ensure that this review is shared with everyone at the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (153) & Events (5)
- 02 Sep 2026
Barchester Care Awards 2026 - We are so proud to announce our wonderful Gemma Alcock has been crowned Administration Manager of the Year for the South West Division! Next stop…...
- 17 Jul 2026
Today, our incredible Senior Carer, Ola, hopped on his bike for his charity fundraising challenge for Get Barchester Moving initiative. He cycled between our neighbouring Barchester care homes to raise...
- 17 Jul 2026
Today, our incredible Senior Carer, Ola, hopped on his bike for his charity fundraising challenge for Get Barchester Moving initiative. He cycled between our neighbouring Barchester care homes to raise...
- 15 Sep 2026Organiser: Barchester Moors Manor Care Home
- 25 Sep 2026Organiser: Barchester Moors Manor Care Home
- 25 Sep 2026Organiser: Barchester Moors Manor Care Home
Awards / Recognitions (61)
- 05 Aug 2026Recipient: Barchester Moors Manor Care Home
- 30 Jun 2026Recipient: Barchester Moors Manor Care Home
- 12 Jun 2026Recipient: Barchester Moors Manor Care Home
Accreditations
There are no accreditations posted yet for Barchester Moors Manor Care Home.
Meet the Team (21)

Hi, my name is Jenna, and I am the General Manager here at Moors Manor Care Home. Welcome to our website!
I have worked in senior healthcare roles, including the Royal Bournemouth Hospital, and have spent the past ten years working in management in a nursing home environment, having experienced domiciliary, acute and nursing care settings. I understand and empathise with the challenges residents and their families are going through when looking for care for themselves or their loved ones. It is my mission to ensure the transition is as smooth as possible.
Supporting the families of those in our care is something that I feel very strongly about, and from the time of enquiry, through to moving in and beyond, I aim to be there for the families as much as the residents themselves. Moving into a care home can often be a huge change as their loved one adapts to new surroundings, gets to know all of the teams supporting residents with their needs. I am well aware of how important the reassurance and constant communication is for all involved. This is something that the Moors Manor family are very good at as a whole, and I am so lucky that I get to share all my knowledge and work with such a fantastic team.
My ethos is ensuring that each and every resident lives their lives to the full, celebrating each day in a warm and welcoming environment, with a range of life-enriching activities tailored to residents’ interests and abilities, outstanding person-centred care and the most delicious food prepared by our talented chefs at Moors Manor. Being a resident of St. Leonards myself, I have great links with the local community, giving the residents the opportunity to still feel part of our local community.

Hi, my name is Adele, and I am the Deputy Manager here at Moors Manor. I have worked in the care industry for over 10 years, starting as a carer and progressing to a Senior and now to Deputy Manager. I am a very passionate person who loves to make a positive difference. I strive to ensure our residents have a great quality of life and feel at home here at Moors Manor.
There is nothing I enjoy more than hearing residents and staff laughing and enjoying themselves together. My passion is ensuring every resident is treated with dignity and respect and receives excellent person-centred care. I am very proud to be part of the team here at Moors Manor.

Hi, my name is Gemma, and I am the Senior Administration Manager here at Moors Manor. I have worked for Barchester since 2021 and have been in the care industry since 2017.
I have worked in administration, finance and compliance all my career.
The thing I love about working at Moors Manor is arranging events for both our local community and our residents in the home, and hearing the positive feedback.

Hi, my name is Dorota and I am the Head of Housekeeping here at Moors Manor.
I joined Barchester in January 2021 after 10 years of working in the hotel industry. I am responsible for maintaining Barchester’s high standards of cleanliness and tidiness. I keep a homely atmosphere at Moors Manor, for all the residents and their relatives.
Outside of work, I love spending time with my family, sports (both doing and watching!), reading books and watching films.

Hello, my name is Laura, and I am a Registered General Nurse here at Moors Manor. I have been a registered general nurse for 15 years. When I first qualified after studying at Southampton University, I worked in hospitals for many years to gain more experience. I then worked as a senior nurse in a complex care setting for seven years. After this, I then became a district nurse where I gained extensive experience in care nursing.
What I love about my job is being able to deeply connect with residents and their families, providing them with comfort, support and ensuring dignified care. I have gained a great passion for palliative care, being able to spend time with the resident and their family.
In my spare time, I volunteer at my church to help the elderly people get to hospital appointments. I also love spending time with my family, cooking and hosting dinners for everyone to enjoy.

Hello my name is Misgana and I am a Registered General Nurse here at Moors Manor Care Home. I have been a nurse for over 15 years and I have worked in care homes in the local area. I love being able to look after people and give them the best quality care I can. In my spare time I enjoy spending time with my family and am I am learning to play the guitar and piano as well.

Hello my name is Jino and I am a Registered General Nurse here at Moors Manor Care Home. I have been a nurse for 11 years and have worked in nursing homes. I really like to be able to bring positive changes into people lives. In my spare time I enjoy playing badminton, chess and watching “How it’s made” videos on YouTube.

Hi, my name is Jenny, and I am the Care Community Lead here at Moors Manor. I have worked in the care industry for over 10 years, specialising in dementia nursing and end-of-life care. I started as a carer at 17 years old, I progressed through roles in my career from senior, to care practitioner to now care community lead. I feel very passionately about my job and like to think I make a difference in people’s lives. My passion is person-centred care and ensuring residents have choice, dignity, privacy and someone they know they can rely on to support them. I am very proud to be part of the team here at Moors Manor.

Hi, my name is Katie I am the Community Care Lead here at Moors Manor. I started working as a carer and gradually moved my way up to be a senior, now a community care lead. I have worked in care for the past 5 years in nursing, dementia and residential homes, this has helped me gain clinical skills and knowledge that I find will help me in the future of potentially becoming a nurse. I am so passionate about my job and very hard working, I love to make the residents smile and make their day brighter in any way I can, I will always make sure the residents will receive the highest standards of care and that they feel supported and comfortable with me. When I’m at home I love to do puzzles, sing and dance.

Hi, my name is Maria and I am a Senior Carer here at Moors Manor. I have worked in care for over 9 years and gained a wealth of experience. I am working towards my Level 3 Diploma in Health and Social Care. I love my job and I have a passion for looking after our residents here.

Hi, my name is Nisha and I am a Senior Carer here at Moors Manor. I started working here as a Senior Carer in 2023 but in Nepal, I am a registered nurse. I enjoy taking care of our residents and giving them the best I can.

Hi, my name is Adele and I am the Senior Carer here at Moors Manor Care Home. I have worked in care for over seven years. I enjoy taking care of our residents and seeing them smile it really does melt my heart. I have my level 3 Diploma in Health and Social Care. I love to work with all of our residents, especially those living with dementia.

Hi, my name is Rosie and I am a Senior Carer here at Moors Manor. I have been here just over 2 years now and I have been in care for 30 years where I started as an HCA at Royal Bournemouth Hospital then moved on to Dorset Healthcare which then enabled me to do my training in mental health nursing. I then did my diploma in mental health nursing and since then done loads more training including level 3 and 5 in healthcare. I feel very passionate about dignity and I’m very compassionate about respect and person-centred care. Making my lovely residents smile and laugh is the best feeling.
Away from work, I enjoy family time plus camping and getting away. We have a crazy home which we share with 5 cats 2 tortoises and rabbits.

Hi, my name is Amanda and I am a Hostess at Moors Manor.
I enjoy being around people and making them feel supported, valued and making sure that the residents and their families have a lovely experience when visiting or staying with us
I moved to St. Leonards a year ago with my husband and we enjoy walks in the forest close by. We have a son and daughter who work and live independently and are our pride and joy!

Hi, my name is Sharna and I am a Carer here at Moors Manor. I have worked in care for over 15 years and have been here at Moors Manor for 3 years. The reason I started to work in care is I used to look after my grandparents which brought me so much joy. and I wanted to be able to look after others which I am able to do here in the home.

Hi, my name is Morgan and I am a Carer here at Moors Manor. I have worked in care for 5 years and I enjoy creating fulfilling lives for the ones I care for. I look forward to gaining more clinical knowledge which will contribute to the amazing care we provide. When I am not working my partner and I enjoy weekends away and I also enjoy riding horses.

Hi my name is Anit and I am a carer here at Moors Manor. I have worked in care for over 8 years and I love my job as I get to be part of a team and also give the best to our residents.

Hi, my name is Mattia and I am a Carer here at Moors Manor. I have worked in care for nearly 10 years and enjoy being a part of our resident's lives.

Hi, my name is Rea and I am a Carer here at Moors Manor. I have worked in care for over 5 years and I started at Barchester in October 2023. I love my job because I get to help residents each day to live a better life.

Hi, my name is Jo, and I am a carer and also the Speak Up Champion here at Moors Manor.
I am a mum of two boys and have been a carer for over 10 years. I love my job and feel very passionate about keeping residents and staff happy and comfortable.
I love that every day is different and find it so rewarding knowing I can make a difference, make people smile and promote quality of life with Barchester values.

Hi, my name is Clara, and I am a Carer here at Moors Manor. I love being able to help our residents every day here in the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Moors Manor Care Home to verify any information. View our terms and conditions. Barchester Moors Manor Care Home has an Enhanced Service -more info.