Beckenham Park Care Home - Avery Collection

2 Roman Way, Beckenham BR3 3FH
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9.2 57 Reviews
  • Beckenham Park Care Home - Avery Collection, Beckenham
Situated to the west of Bromley and northeast of Croydon, Beckenham Park Care Home offers comprehensive support, including residential, dementia, nursing and respite care in a lavish setting.

Couples and companions are catered for, and their well-being, comfort, and happiness take precedence. The care philosophy revolves around tailored support that adapts to individual needs.

The team craft regularly reviewed personalised care plans ranging from assisted living for additional daily support to round-the-clock nursing care.

Specialising in dementia care in Beckenham, the innovative program utilises life story work to understand residents impacted by dementia, allowing the team to engage meaningfully and provide appropriate support.

Beckenham Park Care Home, designed for promote a fulfilling lifestyle, features 100 private apartments across three floors, offering spacious studios to large one-bedroom suites with ensuite wet rooms and kitchenettes.

Beyond their private quarters, residents benefit from a home filled with warmth and camaraderie, providing ample opportunities to connect with the people they share a home with. The range of facilities, including a restaurant, bistro-style pub, cinema, hair salon, and spa bathroom, ensure there is always something to look forward to!

Care Provided by Beckenham Park Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £2050
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2150
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £2150
  • RESPITE Self-Funded Nursing Care: £2050 – £2500
  • RESPITE Self-Funded Nursing Dementia Care: from £2250
The price(s) shown are provided by the care home. Contact Beckenham Park Care Home - Avery Collection for full pricing details and T&Cs.

Contact Beckenham Park Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Beckenham Park Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Aghileh Hatami (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (100)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (100)

Visiting

  • Beckenham Park Care Home is open for visits 24 hours 7 days a week.


    Please call to book a private guided tour of these luxurious facilities and meet the welcoming care team to discover more about the care services they provide.

Parking

  • Visitor Parking is available

Beckenham Park Care Home - Avery Collection Reviews (57)

9.2

Beckenham Park Care Home - Avery Collection has a Review Score of 9.2 (9.228) out of 10, based on 15 reviews in the last 2 years.
Over all time Beckenham Park Care Home - Avery Collection has 57 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Beckenham Park Care Home - Avery Collection
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Total of 57, showing 1-20
Review from Julia D (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, my experience with this care home has been very concerning. Over the past three years there have been seven different managers, with an interim manager currently in place. This constant change in leadership has been extremely unsettling for both staff and residents and has resulted in
a noticeable lack of consistency in care.
Staffing levels have frequently been insufficient, putting pressure on existing staff and impacting the quality of care provided. I was also deeply troubled to learn that staff have reportedly been told that if they raise concerns with residents' families, they could face disciplinary action. This creates a culture where issues are not openly addressed and families are not kept properly informed.
Due to the concerns for my mother's Health and Welfare, the Council Social Services recommended i remove my mother from the home which i have now done. i cannot recommend this home due to ongoing concerns surrounding care and the failure of management.
Reply from Joe Maxwell, Home Manager at Beckenham Park Care Home - Avery CollectionThank you for sharing your feedback. We are very sorry to read about your experience and the concerns you have raised regarding your mothers care at Beckenham Park.

We take all feedback seriously, particularly where it relates to care quality, communication and the experience of residents and their families. The points you have raised have been reviewed and addressed in detail through our formal complaints process.

We recognise how important it is that families feel listened to, informed and confident in the care being provided, and we are sorry that this was not your experience. Where concerns are identified, we use them as an opportunity to strengthen our approach and ensure improvements are embedded and sustained.
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Review from Steve A (Friend of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is definitely the friendliest care home I've had the pleasure to visit. My friend is very happy here and I can tell is thriving in his new environment. Much recommended. A lovely care home residents are very happy
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you so much for your kind words. It truly means a lot to hear that your friend is happy and thriving in our care at Beckenham Park Care Home. We're proud to create a warm, friendly environment where residents feel comfortable and supported every day.
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Review from David B (Respite Resident) assisted by family/friend published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very happy with the care I received, everyone was friendly, polite and helpful
The food was very good, lots of snacks available.
Diabetic nurses were good
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you so much for taking the time to share your kind words about Beckenham Park Care Home. We're delighted to hear that you had such a positive experience. It's wonderful to know that our team made you feel welcome and supported, I'll make sure to pass on your feedback to the staff, it will mean a lot to them.,
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Review from A B (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Beckenham Park Care Home was excellent. As soon as you walked in you were greeted. All the staff were very helpful, friendly & always willing to help. The home is beautifully keep & very clean.
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you so much for taking the time to share your kind words about Beckenham Park Care Home. We're delighted to hear that you had such a positive experience. It's wonderful to know that our team made you feel welcome and supported, and that you found the home to be beautifully kept and clean.I'll make sure to pass on your feedback to the staff, it will mean a lot to them.,
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Review from Janice A (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is beautiful, very modern, well looked after; very clean, organised. I describe it to other people as being more like a 5 star hotel. The flat was great, a one bedroom flat, perfect for dad Lovely food and dining facilities. Excellent activity co-ordinators & activites that my father really
enoyed & benefited from. I thought the staff were great, from the manager to the receptionist, nurses, cleaners, lovely garden and garden maintenance, hostesses, all really friendly & helpful. Cannot fault Beckenham Park Care Home.
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you so much for taking the time to share your kind words about Beckenham Park Care Home. We're delighted to hear that you had such a positive experience. It's wonderful to know that our team made you feel welcome and supported, I'll make sure to pass on your feedback to the staff, it will mean a lot to them.
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Review from J C (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Avery, Beckenham for 2 years 4 months and I can honestly say that during her stay she received excellent care and was treated with kindness, dignity and respect at all times. My sister and I visited most days and found all the staff friendly and helpful. When my mother became
ill (she had at this time completely lost her sight) she was cared for by all with great compassion and my sister and I received great support from all at Avery throughout a difficult and sad time.
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you so much for sharing your experience and for entrusting us with the care of your mother. It means a great deal to our entire team at Beckenham Park Care Home to know that we were able to support her and your family during her time with us.
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Review from Sue C (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fabulous care home. Wonderful staff, decor is superb and very relaxing, rooms very inviting and clean and so many lovely daily activities it's hard to choose. My mother is always made very welcome and she absolutely loves staying at the home which is so reassuring.
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionWe appreciate your kind words. Thank you very much and it was a pleasure for us to care for your mum.
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Review from E B (Daughter of Resident) published on 6 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was the second time that my father had stayed in Beckenham Park Care Home for respite care. Once again, he was cared for very well by all staff and management. The break did him the world of good and he left with a more positive attitude and feeling much better.
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you very much for your review. We appreciate the feedback. we will share your feedback with our staff at Beckenham Park.
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Review from Susan T (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Beckenham Park Care Home for two years. She is now blind and needs help for just about everything. I find the staff at Beckenham Park to be excellent, from the nurses to the supervisors and carers, office staff, cleaning, catering and reception. My mother is well cared
for and often the cares just pop by her apartment for an extra visit to see her for a quick hello which brightens up her day.
I feel confident and reassured that my mother is in safe, kind hands.
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you very much for your review. We have shared the feedback with our staff.
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Review from Vivien L (Friend of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beckenham Park Care Home - Avery Collection - the most beautiful surroundings, great attention to detail, everyone is very friendly, staff are amazing. My friend is safe, secure and happy and that means the world.
Thank you!
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Review from Andrew R (Son of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom came to stay here and was well looked after. The staff are excellent. The receptionist is amazing.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you very much for your review. We have shared the feedback with our staff.
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Review from R B (Partner of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beckenham Park Care Home is one of the most professional nursing homes I have ever encountered. The whole atmosphere is one of welcome from both the staff and the environment. Staff on the dementia unit are caring and patient, offering a high standard of care in a sometimes challenging unit.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you very much for your kind words. Our team on our dementia community will be very happy to read this. We appreciate it.
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Review from Silas B (Son of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and committed staff. Beautiful surroundings. Great food and a constant series of activities. My mother is very well cared for. The receptionist was knowledgeable, welcoming and was very helpful during our transition.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionWe appreciate your review and are very happy to hear that you are happy with your mother's care. Thank you.
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Review from G D (Respite Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant, would like to come back.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you very much for your review. We appreciate the feedback.
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Review from M L (Power of Attorney of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Beckenham Park Care Home is excellent in every area of care. The one area I would mention which is unique to here is the staff. They are exceptional in the level of care they provide to every resident, treating everyone as an individual with respect, dignity and paying attention to their
individual needs. From the minute one walks in the door to be greeted by the receptionists, visitors are aware of the warmth of the place and high standards of cleanliness and care with great attention to detail.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you very much for your kind words. The staff will be very grateful to read this. We appreciate it.
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Review from Paul T (Son of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 99-year-old father moved into Beckenham Park Care Home at the end of July 2023 and hasn't looked back. He is happy, settled and well cared for, and we can relax knowing that he is safe and his needs are met. He loves his accommodation and is learning to be looked after rather than fending for himself
and relying solely on his family. We have also been impressed with the number of activities on offer every week and seeing happy and positive staff members around the home.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you very much for the lovely feedback. We are pleased your father is happy at Beckenham Park.
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Review from Sue D (Niece of Resident) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into the care home and was very reluctant to move from her home after forty-five years. However, the care, compassion, support and empathy that all the staff gave her was amazing.
As a family, we would like to thank all the staff for the care they gave on a day-to-day basis. Thank you
everyone.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionWe appreciate your kind words. Thank you very much and it was a pleasure for us to care for your aunt.
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Review from Maureen G (Wife of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing seems too much trouble for anybody. Staff always courteous and know residents by name.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you very much for the lovely review. We will share it with our team.
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Review from A M (Daughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our overall experience of Avery is excellent. My one criticism/disappointment was the lack of food back from a fairly recent diagnosis my mother received. I do think this could be improved.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you for the feedback. Much appreciated. We would be more than delighted to discuss any concerns with you.
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Review from James C (Respite Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, my experience of the care home is very favourable. The staff, on which the standard is established, are generally excellent. They are very helpful, considerate, patient and understanding of residents' problems. It is very interesting that, as a respite or temporary resident, one finds a high
level and acclaim from the permanent residents - it says a lot for the standard of the staff.
Reply from Jessica Kanji, Client Liaison Manager at Beckenham Park Care Home - Avery CollectionThank you very much for your feedback. We appreciate it.
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Current Review Score: 9.2 (9.228)

Overview of Review Score

The Review Score of 9.2 (9.228) out of 10 for Beckenham Park Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.678 for Beckenham Park Care Home - Avery Collection is calculated as follows: ( (143 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 177 Ratings = 4.678
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.55 Points relating to the number of positive Reviews for Beckenham Park Care Home - Avery Collection is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20. 14 Positive Reviews ÷ 20 = 0.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

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Meet the Team (4)

Kiesha

Kiesha Dawkins

Job Title: Deputy Manager

I began my career in the care home and social care sector in September 2003 as a Healthcare Assistant. In 2006, I qualified as a Registered Nurse after completing Adult Nursing at London South Bank University.


I bring over 23 years of experience working within care home settings, alongside additional experience in the private sector and neuro-disability care. This diverse background has strengthened my clinical expertise and enhanced my ability to deliver high-quality, person-centred care to individuals with complex needs.


In 2009, I completed Management Training with the Institute of Leadership & Management, further developing my leadership and organisational skills within healthcare environments.


I am proud to be part of such a motivated and supportive team at Beckenham Park Care Home. Together, we are committed to maintaining the highest standards of care and continuously improving the quality of life for all our residents.

Gareth

Gareth Walton

Job Title: Maintenance Coordinator

Gareth is the Maintenance Manager at Beckenham Park Care Home, where he leads on building safety, statutory compliance, and the smooth running of all technical operations across the home. With extensive experience in facilities management across healthcare, heritage, and high-profile commercial environments, he brings a calm, professional, and solutions-focused approach to every challenge.


Before joining the care sector, Gareth worked in a range of demanding environments such as Gatwick Airport, HMRC Government Hub, the Ministry of Defence in Whitehall, and major financial institutions. This background has shaped his strong commitment to safety, reliability, and high-quality service.


At Beckenham Park, Gareth is known for his approachable manner, attention to detail, and dedication to creating a safe, comfortable, and welcoming environment for residents, families, and colleagues. He takes pride in ensuring the home runs smoothly behind the scenes so that residents can enjoy the highest possible quality of life.


Outside of work, Gareth enjoys music and plays both the clarinet and saxophone. He also restores and repairs clarinets, giving older instruments a new lease of life.

Chanice

Chanice

Job Title: Food and Beverage Assistant Joined: 2024

Hi, my name is Chanice. I’ve worked in the F&B department at Avery for 2 years now, and every day is a different day, which is refreshing to take part in as a member of the team. I work hard to ensure residents have an efficient service during mealtimes, as well as being entertained throughout the day by participating in resident activities and generally getting to know individual residents.

Jessica

Jessica Azagoh

Job Title: Business Administrative Manager Joined: 2019

Hi, I am Jessica Azagoh, and I am the Business Administrative Manager here at Avery Beckenham Park. I’ve been a part of the care sector family since 2019, starting my journey in Wimbledon before bringing my experience over to our wonderful community here in Beckenham.


My role is all about keeping the 'engine room' running smoothly. I look after the financial side of the home—from managing accounts and budgets to ensuring everything is organised behind the scenes. I know that navigating the financial aspects of care can sometimes feel overwhelming for families, so I take great pride in making sure those processes are clear, transparent, and stress-free.


I’m a firm believer that a well-run office is the backbone of a happy home. Whether it’s a complex billing question or just a quick administrative query, I’m always happy to support our residents and their loved ones in any way I can.


When I’m not balancing the books, I enjoy travelling and good movies.

Frequently Asked Questions about Beckenham Park Care Home - Avery Collection

What types of Care is Beckenham Park Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beckenham Park Care Home - Avery Collection have?

There are 100 Single Rooms.

What are the Facilities & Services at Beckenham Park Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beckenham Park Care Home - Avery Collection to the centre of Beckenham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beckenham Park Care Home - Avery Collection to verify any information. View our terms and conditions. Beckenham Park Care Home - Avery Collection has an Enhanced Service - more info.