I would personally like to thank the whole team for all their efforts. 5-star rating!
Craig W (Son of Resident)
The staff, both nursing, housekeeping and management show utter dedication to the residents
Susan R (Daughter of Resident)
This is the best care home I have ever been into, everything about it is above and beyond
N M (Cousin of Resident)
Nursing fees is the cost as quoted plus FNC. Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee. Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
These prices are only a guideline, please contact Sutton Rose Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Sutton Rose Care Home has a Review Score of 9.8 (9.754) out of 10, based on 45 reviews in the last 2 years.
Over all time Sutton Rose Care Home has 67 reviews.
Dear K B, thank you for your review. We are sorry to hear that you feel this way about your husband's care. Please be assured that the concerns you have raised are already being fully investigated, and we are working closely with you through the proper process. As you will understand, we cannot go into personal details in a public forum, but we want to reassure you that we take all feedback seriously and remain committed to supporting both your husband and your family. If you would like to continue this discussion further, please don't hesitate to contact me directly at the home.
Thank you so much for your lovely feedback. We are delighted to hear that your husband feels content and well cared for. Creating a safe, comfortable and welcoming environment for our residents is always our priority and it means a great deal to the whole team to know their efforts are making such a positive difference. We truly appreciate you taking the time to share your experience.
Thank you so much for taking the time to share your kind feedback about your brother's stays at Sutton Rose Care Home.We're so pleased to hear that he felt comfortable, safe, and well looked after during his respite care visits. Our team always strives to understand each individual's needs and preferences, so it's lovely to know that their efforts helped him feel at ease away from his usual surroundings.It means a great deal to us that you and your family felt confident in the care provided. Your words will be shared with the team-they'll be truly heartened by your appreciation.We look forward to welcoming your brother again in the future.
Thank you so much for your kind and thoughtful review. It means a great deal to us that, even in such a difficult time, you took the time to share your experience.We're so pleased to hear that you felt supported and reassured during your mum's admission and that the care, compassion, and welcoming environment made a difference to you and your family. For the short time your mum was with us, it was our privilege to care for her and to help make her as comfortable as possible.Your words are truly appreciated by the whole team.
Thank you so much for taking the time to share your kind words during such a difficult time. We're truly sorry for your loss and offer our deepest condolences to you and your family.Although your mum was only with us for a short period, it was a privilege to care for her. We're so pleased to hear that she settled in well and that you felt supported and reassured throughout her time with us. Your appreciation means a great deal to our nursing team, who always strive to provide compassionate and respectful care, especially during those final moments.Thank you again for your thoughtful review - it means a great deal to everyone here at Sutton Rose Care Home.
Thank you so much for your kind review and for taking the time to share your thoughts. We're delighted to hear that you've found our service and facilities to be excellent - it truly means a lot to our team.We also really appreciate your suggestion regarding the bed size. Resident comfort is a top priority for us, and feedback like yours helps us continue to improve. We'll certainly take your recommendation into consideration as we review our room furnishings and future enhancements.Thank you again for your support and thoughtful comments.
Thank you so much for your heartfelt words. We are deeply grateful that you took the time to share your experience with Sutton Rose Care Home.It has been our privilege to care for your mother during such a sensitive time. Ensuring comfort, dignity, and compassion is at the core of everything we do, and we're truly touched to hear that our team's efforts have made a meaningful difference to both your mother and your family.Your recognition means a great deal to our nurses, carers, and administrators-it reminds us why we do what we do. Please don't hesitate to reach out if there's anything more we can do to support you.
Thank you so much for your kind words. Were absolutely delighted to hear that you had such a positive experience with us. Our team works hard to provide the highest standard of care and support, and it means a great deal to know that it made a difference. Well be sure to share your lovely feedback with the whole team it will truly brighten their day.
Thank you so much for taking the time to share your kind words following your wife's recent respite stay with us. We are truly grateful for your feedback. We're delighted to hear that our team made a positive impression and that your wife felt cared for and supported during her time here. Encouraging residents to engage in activities that bring them joy and comfort is something we take great pride in, and it's heartening to know this made a difference. Please don't hesitate to reach out if we can be of support in the future - it was a pleasure to have your wife with us, and we'd be honoured to welcome her again.
Thank you so much for your kind and thoughtful words.We're very glad to hear that your sister felt comfortable and content during her time with us. It means a great deal to know that you and your family felt supported and reassured, especially during such a challenging period.We're always here to provide compassionate care and clear communication, and it's truly rewarding to know that this made a positive difference for you and your sister. Your feedback has been shared with the team and is very much appreciated.
Thank you so much for taking the time to share your kind words. We are truly honoured that you entrusted Sutton Rose with your father's care during such a sensitive and important time.It means a great deal to our team to know that we were able to support both him and your family with compassion and dignity. Providing comfort, respect, and high-quality care is at the heart of everything we do, and we're deeply touched to hear that we could help make this difficult period a little easier for you.Please accept our heartfelt condolences once again, and know that you and your family will always be in our thoughts.
Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that your Aunt has settled in so well and is enjoying her time with us-especially that she's in no rush to leave! That really does mean a lot.It's lovely to know that you felt welcomed and that our team's warmth, humour, and dedication have made a positive impact. We take great pride in treating every resident with dignity and respect, and it's wonderful to hear that this came through in your experience.We're also glad you're enjoying the meals, activities, and the little extras like the garden and caf. Celebrating special occasions is just one of the ways we try to make Sutton Rose feel like home.Thank you again for your recommendation and ongoing support. We're here for you and your Aunt every step of the way.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoy your room and the excellent care from our staff. It's heartening to know that our team's dedication to kindness and care make such a positive impact. We truly appreciate your understanding that no place is perfect all the time, and we're constantly striving to improve. Your feedback is invaluable to us, and we really appreciate you taking the time to write this review
Thank you so much for your kind words and 5-star review! It truly means the world to us here at Sutton Rose. We were delighted to welcome your husband into our home, and it was our absolute pleasure to care for him during his time with us.Please don't hesitate to reach out if you need anything at all. We look forward to seeing you again soon.
Thank you so much for your very kind 5-star review! Our team will be delighted to hear your positive feedback. We are committed to working hard to ensure that all our residents feel at home and receive the best possible care. Your support means a lot to us!
Thank you for your lovely review of Sutton Rose. As a home, we are very pleased to know that you have peace of mind knowing that your mother is cared for. We will pass on your kind words to our Teams who will be pleased to know that they have been able to help support your mum and the family during this time.
Thank you so much for your wonderful review of Sutton Rose. It is our privilege to care for your dad and your kind words mean a lot to us. We are very happy that your experience has been so positive. As a team we all work towards not only helping our residents settle into the home but also to help support our families who are also going through this transition, as we always feel that our families are just as much part of the home as their loved one. I will pass on your review to our team who will be pleased to know that we have been able to make a difference.
Thank you so much for your very kind words and outstanding review, this really does mean so much to us all at Sutton Rose. I will be sure to share your kind words with all the teams. We know you pop into the Bistro quite often for a coffee, please be sure to call in to say Hello.
Thank you for your lovely review of Sutton Rose. We really understand that choosing a care home is incredibly difficult and that after visiting other homes you made the decision to choose Sutton Rose. It was our privilege to care for your father who became a well-loved resident of the home and will be sadly missed, and we are pleased that as a family you were able to make use of our facilities and enjoy the events and activities. We will pass on your kind words to the teams who will be happy to hear that they were able to care for and support your father and his family while resident in our home.
Thank you for your lovely review of Sutton Rose. We are very happy to hear that your father has settled well. We understand how difficult it is to make the decision to move a loved one into care and we are pleased that his move into Sutton Rose was stress free. It is our pleasure to care for your father and we will pass over your kind words to our team who will be delighted to hear that you are happy with the home.
The Review Score of 9.8 (9.754) out of 10 for Sutton Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I have been a chef for seven years and have worked in Australia and America. Having worked in Restaurants and Hotels all of my careers, being a care home chef was never something I’d really thought about until an opportunity arose during Covid. I started off as Head Chef of the care home but now I oversee the catering operation and manage our onsite public Bistro. Both aspects of my role are very rewarding and I love bringing our residents and the public together to create a safe community space.
I have over 25 years of experience in the service industry. I joined Sutton Rose in July 2021. I love interacting with our residents and their families and friends.
I have been a nurse for 12 years and I joined Macc care in 2021.
My role as Clinical Lead is to support our nurses to deliver a safe nursing practice and to ensure that our residents are receiving individualised care based on their care plan with privacy and dignity.
I am passionate about excellent and safe care, especially in the management and administration of medication.
I have been awarded 'employee of the month' in April 2022, Macc care's 'nurse of the year' in September 2022 and Sutton Rose's 'nurse of the year' in 2023.
I have been at Sutton Rose Care Home since May 2021.
I have been in the care sector for 20 years and love my role as a senior care assistant.
I am a bubbly person and always try to make a difference in the lives of our residents.
I really enjoy dressing up in fancy dress and making everyone smile.
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