Sutton Rose Care Home

St Michaels Road, Boldmere, Sutton Coldfield B73 5SY
Review Us
9.7 98 Reviews
  • Sutton Rose Care Home, Sutton Coldfield
Sutton Rose Care Home is a luxury care home complete with state-of-the-art facilities to ensure that each resident is comfortable.

The home has been designed with careful attention to detail and provides a buzzing and varied activities hub where residents can live their lives to the full.

The home features a specialist dementia care area, day care facilities, a well-equipped gym, a cinema and a wellness suite.

Sutton Rose offers residential care, nursing care, dementia care, as well as respite care.

Care Provided by Sutton Rose Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1670 – £1870
  • Self-Funded Residential Dementia Care: £1670 – £1870
  • Self-Funded Nursing Care: £1670 – £1870
  • Self-Funded Nursing Dementia Care: £1670 – £1870
  • RESPITE Self-Funded Residential Care: £1670 – £1770
  • RESPITE Self-Funded Residential Dementia Care: £1670 – £1770
  • RESPITE Self-Funded Nursing Care: £1670 – £1770
  • RESPITE Self-Funded Nursing Dementia Care: £1670 – £1770

Nursing fees is the cost as quoted plus FNC. Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee. Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

The price(s) shown are provided by the care home. Contact Sutton Rose Care Home for full pricing details and T&Cs.

Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marie Accison (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (85)
9.7

Sutton Rose Care Home has a Review Score of 9.7 (9.741) out of 10, based on 60 reviews in the last 2 years.
Over all time Sutton Rose Care Home has 98 reviews.

Overall Experience
  • 82
  • 12
  • 4
  • 0
  • 0
Date Published
  • 98
  • 27
  • 42
  • 60
  • 38
Reviewer Connection to Sutton Rose Care Home
  • 33
  • 13
  • 11
  • 10
  • 7
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 98, showing 1-20
Review from T M (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sutton Rose is clean, bright and airy. Staff are welcoming, friendly and professional, activity staff are always bright and happy engaging with residents on sight. Good peace of mind for relatives to know she is very well looked after in a safe environment.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a lovely review of Sutton Rose Care Home.
We are delighted to hear that you feel your loved one is safe, happy and well cared for within our home. Your kind comments about our welcoming team, activities staff and the environment at Sutton Rose truly mean a great deal to us all. Providing peace of mind to families is incredibly important to us, and we are so pleased this has been your experience. I will ensure your wonderful feedback is shared with the whole team, who work very hard to create a warm, caring and engaging atmosphere for our residents every day. Thank you once again for your support and trust in Sutton Rose.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Sutton Rose since May 2024. He initially went for respite care and after a few months decided to stay. He is very settled and happy. We were impressed when some health problems were identified and dad promptly admitted to hospital. After he was discharged, the nursing
staff provided excellent care and attention was given excellent care and attention was given to encouraging him to eat well as he had lost his appetite and weight. He now participates regularly in activities, particularly enjoying musical events.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a lovely review. We are so pleased to hear that your father has settled so well at Sutton Rose and continues to enjoy life within our home. It means a great deal to know that our team's care, support and encouragement during a difficult time made a positive difference to both your father and your family. We are especially delighted that he is enjoying participating in activities and musical events, which always bring so much joy to our home. Your kind words will be shared with the team, who work incredibly hard to provide compassionate and person-centred care every day. Thank you again for your support and trust in Sutton Rose.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended various events during April/March. All were well organised and best of all welcoming and friendly which has put us both at ease, the care and attention gives to my wife has been truly great, we look forward to upcoming events.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your lovely review and for attending our events at Sutton Rose Care Home. We are so pleased to hear that you found them welcoming, friendly and well organised. Creating enjoyable events that help residents and their families feel comfortable and connected is very important to us, so your kind words mean a great deal to the whole team. We are also delighted that you are happy with the care and attention provided.
Thank you again for your continued support, and we look forward to welcoming you to many more upcoming events.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin H (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with the whole experience. Level of care throughout is excellent and my dad couldn't be in a better place.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your wonderful review. We are delighted to hear that you have been so pleased with the care and support your dad has received at Sutton Rose Care Home. Our team work incredibly hard to provide a warm, safe and supportive environment for all of our residents, so your kind words truly mean a lot to us. We are especially pleased that you highlighted the level of care throughout your dad's stay.
Thank you again for taking the time to share your experience and for placing your trust in us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vicki R (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident since November 2025. During this time, we have been overwhelmed by the kindness, care and compassion shown by all the staff, both to Dad himself and to us as a family.
They regularly go above and beyond to keep him comfortable, safe and healthy and we are immensely grateful
to them. We are so happy Dad is at Sutton Rose, a place where we can visit and spend time with him. Knowing he is always incredibly well looked after.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your heartfelt review and for sharing your family's experience at Sutton Rose. It means so much to hear that our team's kindness, care and compassion have helped both your loved one and your family feel supported and reassured. We are delighted that you feel comfortable visiting and spending valuable time together, knowing he is safe and well cared for. Your lovely comments will be shared with the whole team, who work hard every day to create a warm and caring environment for all of our residents and families.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I B (Sister of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always pleasant and the receptionists are so helpful and aware of the needs of both residents and visitors. A good programme of events keeps everyone happy.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a lovely review about Sutton Rose. We are delighted to hear that our staff and reception team have made such a positive impression and that you feel both residents and visitors are well supported during their time with us. It is also wonderful to know that our programme of activities and events helps create a happy and enjoyable environment for everyone. Your kind feedback is greatly appreciated and will be shared with the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra L (Friend of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely place.
Great staff friendly + helpful.
Variety of meals.
Entertainment always there.
Something for everyone and can join in too. Love how clean it is and happy environment. Love it!
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your wonderful review and kind feedback about Sutton Rose. We are so pleased to hear that you enjoy the welcoming atmosphere, varied meals, activities and entertainment available within our home. It is especially lovely to know that our team's friendliness and helpfulness stood out during your visits. Your comments about the cleanliness and happy environment mean a great deal to us, and we truly appreciate you taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D C (Sister of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous home.
Great atmosphere as soon as I walk through door.
Lovely receptionist always smiling.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your lovely review and kind comments about Sutton Rose. We are delighted to hear that you enjoy the warm atmosphere in our home and that our receptionist and team made such a positive impression on you. Your feedback means a great deal to us, and we will be sure to share your comments with the staff. Thank you again for your support and for taking the time to leave a review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Sutton Rose in September 25. The move was made as easy as possible with every request supported without any moans or groans. When dad died in January the staffs support for my mum and the rest of the family was exemplary. Knowing mum is now amongst lots of new friends in a loving,
caring environment has taken away so much anxiety about her quality of life.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share such thoughtful feedback. We are pleased to hear that the move into Sutton Rose was made as smooth and supportive as possible, as we understand how important that transition can be for families. We are also truly grateful for your kind words about the team's support during such a difficult time for your family. Providing compassionate care and a warm, supportive environment for both residents and their loved ones is at the heart of everything we do. It is wonderful to know your mum has settled well, formed new friendships and feels part of our caring community.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard W (Son of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sutton Rose provides a good care experience for residents. The staff generally seem to genuinely care about looking after the residents. The home is well run, clean and comfortable.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience and that the care, kindness and dedication of our team stood out to you. Providing a clean, comfortable and welcoming home where residents feel supported and respected is extremely important to us, so it is lovely to know this was reflected in your visit. We truly appreciate your comments and your support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Brother of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall excellent facilities and friendly staff. Seems to be an occasional response to calls due to shortage of staff.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your feedback. We are very pleased to hear your positive comments about our facilities and friendly team, as creating a welcoming and supportive environment for residents and their families is very important to us. We also appreciate you highlighting your concern regarding response times to call bells. Please be assured that we continually review staffing levels and team support to ensure residents receive timely assistance whenever they need it. Your feedback is valuable and helps us continue to improve the service we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ashley W (Son-in-law of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely visit to my mother in law and a friend. Made use of the coffee area for a chat. Also used the gym downstairs to do leg strength exercises. Facilities here are brilliant.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your lovely feedback. We are delighted to hear that your nan settled in so quickly and is enjoying life at Sutton Rose. Our team works hard to create a warm, friendly environment where residents feel happy, supported and involved in daily life. It's wonderful to know she enjoys the activities, especially the weekly bingo, which is always a favourite with residents. Your kind comments mean a great deal to the whole team and we truly appreciate you sharing your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Granddaughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan settled into Sutton Rose very quickly. All the staff are very friendly and happy. There is always lots of different activities for my nan to get involved in, her favourite the weekly bingo. All residents seem happy and well cared for.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your lovely feedback. We are delighted to hear that your nan settled in so quickly and is enjoying life at Sutton Rose. Our team works hard to create a warm, friendly environment where residents feel happy, supported and involved in daily life. It's wonderful to know she enjoys the activities, especially the weekly bingo, which is always a favourite with residents. Your kind comments mean a great deal to the whole team and we truly appreciate you sharing your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue H (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Honestly couldn't be more impressed with this care home, since coming here my Mum has continued to get better and seems very settled and happy. The staff are warm and welcoming and always ready to answer any questions I have. They engage well with my Mum and she seems to like them all.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for taking the time to share such a lovely review. We are absolutely delighted to hear that your mum is feeling settled, happy, and continuing to improve since joining us at Sutton Rose. Our team works very hard to ensure every resident feels safe, respected, and supported, so it means a great deal to hear that you have found the staff to be warm, welcoming, and always willing to answer your questions. Building strong, trusting relationships with both residents and their families is incredibly important to us.
Thank you again for your kind words and trust in our team. Please don't hesitate to speak with us if there is ever anything further we can do for you or your mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L T (Partner of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very enjoyable time with the activities. Come with dementia husband and he can really engage with everybody and all staff very happy and helpful.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for taking the time to leave such a lovely review. We are delighted to hear you had a very enjoyable time taking part in our activities at Sutton Rose.
It is especially wonderful to know that your husband was able to engage so well and feel included during his visit. Supporting individuals living with dementia to feel comfortable, stimulated, and part of a welcoming community is extremely important to us, and your kind words really mean a lot.
Thank you again for your feedback and for highlighting how happy and helpful our team are - I will be sure to share your comments with everyone. We look forward to welcoming you both back again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne W (Day Care) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very enjoyable experience I suffer with mild cognitive impairment and many other health issues. Lovely to join in with others and share experiences.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for taking the time to leave us such a wonderful review. We're really pleased to hear you have had a very enjoyable experience with us at Sutton Rose.
It means a great deal to know you feel comfortable joining in with others, sharing experiences, and being part of our community. Creating a welcoming, supportive environment where everyone feels included and valued is something we are very proud of.
Thank you again for your kind words and your support - we look forward to welcoming you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoyable nice to have a chat and then exercise at the dementia cafe. Care for husband while in home very good. Carers supportive, management supportive. Food not always to his taste.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for taking the time to leave us such a lovely review. We're really pleased to hear you enjoyed coming along to the Dementia Cafe, having a chat and joining in with the exercise session.
It means a great deal to know you felt your husband's care was very good during his time with us, and that you found our carers and management team supportive.
Thank you also for your honest feedback regarding the food. We understand that everyone has their own tastes and preferences, and we're always happy to discuss likes and dislikes so we can do our best to make mealtimes as enjoyable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daphne J (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So welcoming warm comfortable staff go above and beyond and are very much in tune with our needs and treat us with care and dignity. Thank you from myself and my husband.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for your wonderful review. We're really pleased you enjoyed your visit to our January Dementia Cafe and that you had a lovely morning with us.
It means a great deal to hear you felt welcomed and looked after by our team, and we're so glad you were able to spend time with others in a friendly, supportive environment.
Thank you again for your kind words - we look forward to welcoming you back soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
January dementia care. A lovely morning spent with lovely people.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for your lovely review and for joining us at the Dementia Cafe. We're really pleased to hear you enjoyed having a chat and taking part in the exercise sessions, and that you feel the care for your husband is very good whilst he is with us.
It's wonderful to know you have found both our carers and management team supportive - that means a great deal to us.
Thank you also for your honest feedback regarding the food. We understand everyone has different tastes and preferences, and we're always happy to take this on board and discuss individual likes and dislikes so we can make mealtimes as enjoyable as possible.
We truly appreciate you taking the time to share your experience and we look forward to welcoming you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A R (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coffee morning 1st Friday of month. What fun arrived feeling down but your infectious laughter and games raised my spirits (carer) and even my partner joined in eventually (dementia sufferer).
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for taking the time to leave such a kind review. We're really happy to hear you enjoyed our monthly Coffee Morning and that it helped lift your spirits.
It means a lot to us to know the laughter, games and friendly atmosphere made a difference for you as a carer - and we're especially pleased your partner felt comfortable enough to join in too. Creating a welcoming, dementia-friendly space where both carers and loved ones can relax, connect and have fun together is exactly what we aim for.
Thank you again for your wonderful feedback, and we look forward to welcoming you both back soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Sutton Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 60 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Sutton Rose Care Home is calculated as follows: ( (543 Excellents x 5) + (123 Goods x 4) + (22 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 692 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sutton Rose Care Home is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 57 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 18 May 2026

Please enquire directly regarding bed vacancy

Loading

Loading

Awards / Recognitions (3)

Loading...

Meet the Team (6)

Marie

Marie Accison

Job Title: Home Manager Joined: 2023

Marie is our passionate and dedicated Home Manager, leading the Sutton Rose team with warmth, experience, and a genuine love for care. She takes great pride in creating a home where residents feel safe, respected, and truly part of a family.


With a strong background in care management, Marie is committed to supporting her team, maintaining high standards, and ensuring Sutton Rose continues to be a place filled with compassion, laughter, and community spirit.

Sara

Sara

Job Title: Deputy Manager Joined: 2023

Sara is our dedicated Deputy Manager, bringing experience, compassion, and strong leadership to the Sutton Rose team. With a background in care and a passion for supporting both residents and staff, Sara ensures our home runs smoothly every day.


She’s known for her calm, approachable nature and her commitment to delivering the highest standards of care. Sara works closely with the team to make sure every resident feels valued, safe, and truly at home.

Rosie

Rosie Boshell

Job Title: Customer Relations Executive Joined: 2025

With over 10 years of experience in the care sector, Rosie brings a wealth of knowledge, compassion, and enthusiasm to her role as Customer Relations Executive. She’s passionate about supporting residents and their families, creating a warm and welcoming environment, and showcasing all the wonderful things that make Sutton Rose feel like home.


Rosie also plays a key role in building community connections and organising events that bring joy to everyone at Sutton Rose.

Mark

Mark Vlademir Fusilero

Job Title: Clinical Lead Joined: 2021

I have been a nurse for 12 years and I joined Macc care in 2021.


My role as Clinical Lead is to support our nurses to deliver a safe nursing practice and to ensure that our residents are receiving individualised care based on their care plan with privacy and dignity.


I am passionate about excellent and safe care, especially in the management and administration of medication.


I have been awarded 'employee of the month' in April 2022, Macc care's 'nurse of the year' in September 2022 and Sutton Rose's 'nurse of the year' in 2023.

Jermaine

Jermaine Roberts

Job Title: Activities Manager Joined: 2025

Jermaine is our enthusiastic and creative Activities Manager, bringing energy, laughter, and joy to every day at the home. With a passion for making residents feel valued, engaged, and included, Jermaine ensures that there’s always something fun and meaningful happening — from lively group sessions and themed events to relaxing one-to-one activities.
He takes the time to get to know each resident personally, tailoring activities to suit individual interests and abilities. Whether it’s music, movement, arts and crafts, gardening, or reminiscence sessions, Jermaine’s warm personality and infectious enthusiasm make every activity special.
Jermaine believes that keeping active — both physically,emotionally and socially — is key to wellbeing and happiness, and he works hard to create a sense of community where everyone feels part of something wonderful.

Nicola

Nicola Middleton

Job Title: Head Receptionist Joined: 2020

Nicola is the friendly face that greets everyone as they walk through our doors. As our Head Receptionist, she ensures that residents, families, and visitors always receive a warm welcome and the highest standard of care from the very first hello.
Organised, approachable, and always ready to help, Nicola is at the heart of our home’s daily life — keeping everything running smoothly behind the scenes while making sure everyone feels comfortable and cared for.
Whether she’s helping families with enquiries, supporting new residents as they settle in, or coordinating visits and appointments, Nicola’s calm and compassionate nature shines through in everything she does.


Her dedication and professionalism make her an invaluable part of our team — and a reassuring presence for everyone who visits our home.

Frequently Asked Questions about Sutton Rose Care Home

What types of Care is Sutton Rose Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sutton Rose Care Home have?

There are 85 Single Rooms.

What are the Facilities & Services at Sutton Rose Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sutton Rose Care Home to the centre of Sutton Coldfield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Rose Care Home to verify any information. View our terms and conditions. Sutton Rose Care Home has an Enhanced Service - more info.