Sutton Rose Care Home

St Michaels Road, Boldmere, Sutton Coldfield B73 5SY
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9.8 75 Reviews
  • Sutton Rose Care Home, Sutton Coldfield
Sutton Rose Care Home is a luxury care home complete with state-of-the-art facilities to ensure that each resident is comfortable.

The home has been designed with careful attention to detail and provides a buzzing and varied activities hub where residents can live their lives to the full.

The home features a specialist dementia care area, day care facilities, a well-equipped gym, a cinema and a wellness suite.

Sutton Rose offers residential care, nursing care, dementia care, as well as respite care.
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Care Provided by Sutton Rose Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1588 – £1650
  • Self-Funded Residential Dementia Care: £1588 – £1650
  • Self-Funded Nursing Care: £1588 – £1650
  • Self-Funded Nursing Dementia Care: £1588 – £1650
  • RESPITE Self-Funded Residential Care: £1588 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1588 – £1650
  • RESPITE Self-Funded Nursing Care: £1588 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1588 – £1650

Nursing fees is the cost as quoted plus FNC. Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee. Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

These prices are only a guideline, please contact Sutton Rose Care Home to find out the exact price for your requirements.

Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marie Accison (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (85)

Sutton Rose Care Home Reviews (75)

9.8

Sutton Rose Care Home has a Review Score of 9.8 (9.771) out of 10, based on 48 reviews in the last 2 years.
Over all time Sutton Rose Care Home has 75 reviews.

Overall Experience
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Date Published
  • 75
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  • 48
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Reviewer Connection to Sutton Rose Care Home
  • 29
  • 10
  • 8
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Total of 75, showing 1-20
Review from Nicky D (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot tell you how much my parents quality of life has improved since settling into Sutton Rose it has been remarkable- we were just in time to avert more distressing situations neither they or I could cope with. They are safe, well fed, clean and entertained. Are given as much choice and independence
as required but also my peace of mind and own mental health has improved because every concern is considered, respected and done.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeDear Nicky,
Thank you so much for taking the time to leave such a thoughtful and heartfelt review. We are incredibly pleased to hear how much your parents' quality of life has improved since settling into Sutton Rose, and it truly means a great deal to our whole team.
Knowing that your parents feel safe, well cared for, and able to enjoy choice and independence, while also giving you peace of mind, is exactly what we strive for every day. Your kind words about our staff, facilities, and overall care are very rewarding and will be shared with the team, who take great pride in supporting residents with dignity, respect, and compassion.
Thank you again for your trust and for recommending Sutton Rose. Please do not hesitate to speak to us if you ever have any questions or need anything further - we are always here to help.
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Review from Elaine N (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff I talk to is friendly, helpful, kind and considerate. My father is treated extremely well and is very happy. Any query I have is dealt with promptly and professionally. He always has clean clothes to wear and enjoys having many items from home in his room. A lovely place to stay
in and visit.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeDear Elaine,
Thank you so much for taking the time to share such a thoughtful and positive review of Sutton Rose Care Home. We are truly delighted to hear that your father is happy, comfortable, and so well cared for.
Your kind words about our staff being friendly, helpful, and professional mean a great deal to us. We take great pride in treating every resident with dignity and ensuring they feel at home, so it is wonderful to know this is reflected in your father's experience - from his care and support to his clean clothing and personal items in his room. Thank you also for recognising our facilities, food, activities, and overall environment.
We truly appreciate your trust and support and look forward to continuing to care for your father and welcoming you whenever you visit.
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Review from Ann W (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are friendly and helpful. nothing is so much trouble when Mom asks for assistance. Rosie and Nicola are my main contacts who are brilliant. Entertainment team are really good we attended a community quiz night last night the place was packed and it was fun. The nurse on moms floor Charmain
is lovely. It seems a bit unfair to pick out certain people as the whole team are good its given my mom a new lease of life.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for taking the time to leave this lovely review about Sutton Rose Care Home.
We're delighted to hear that your mum feels well supported and that nothing is too much trouble when she asks for assistance. Rosie and Nicola will be so pleased to know they've made such a positive difference as your main contacts, and we'll also make sure your kind words are passed on to Charmain and our entertainment team. It's wonderful to hear that you enjoyed the community quiz night and that the atmosphere was so lively and fun. Your comment that the whole team have given your mum a "new lease of life" really means a great deal to us all. We work hard to create a warm, homely environment for our residents and their families, so it's very special to know this is how you feel.
If there is ever anything more we can do for you or your mum, please don't hesitate to get in touch with us at the home.
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Review from A M (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Sutton Rose for over a year now. As a family we are confident in the care provided. Staff are friendly and approachable and make mum feel special and well looked after. I wouldn't hesitate to recommend Sutton Rose for the care of your loved ones.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for sharing your lovely feedback. We are delighted to hear that your mum has felt well cared for over the past year and that our team's friendliness and approachability have helped her feel special and supported. It means a great deal to us that you feel confident in the care we provide, and your recommendation is truly appreciated by everyone at Sutton Rose
Thank you again for taking the time to review us.
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Review from V P (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Sutton Rose go above and beyond to support and care for my mum. Its a difficult journey for her and our family and we appreciate the services of Sutton Rose. The Diwali Party was was an example how the activities team ensure all residents can enjoy life. It was lovely to be included
as a family member too. My mum really enjoyed our time together at the party.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeDear Vanessa,
Thank you so much for your lovely words. It truly means a lot to all of us at Sutton Rose that you and your mum feels supported and included. We know how emotional the journey into care can be, and we're so glad that our team has helped make things a little easier.
The Diwali Party was such a special day for everyone - we're thrilled that you both enjoyed being part of it. Thank you for taking the time to share your experience.
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Review from L R (Friend of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Sutton Rose Care Home to be friendly but very professional. The staff are lovely, as are the management, and all are approachable.
The food is very good & varied.
Overall, it's a lovely place to be!
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for sharing your wonderful feedback. It's lovely to know you feel supported by both our team and management. Creating a warm, caring and homely environment is at the heart of everything we do and your kind comments mean a great deal to us here.
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Review from A W (Friend of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting, the staff are friendly and helpful. There is a lovely atmosphere for the residents with lots going on.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for taking the time to share your kind feedback. We are delighted to hear that you find our team friendly and helpful and that you enjoy the welcoming atmosphere when you visit.
We truly appreciate your support and look forward to welcoming you again.
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Review from Graham S (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The rooms are nice, and the facilities are good and well-maintained. There are lots of activities to get involved with. Staff are friendly and caring with residents as well as with visitors and relatives. There is a consistently high standard of nursing and care. Dad is very happy there.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for your kind words. We're delighted to hear that your dad is happy here and that you've noticed the high standard of care, activities, and facilities. Our team works hard to create a welcoming, safe, and engaging environment for residents and their families, so your feedback means a great deal to us.
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Review from Robert W (Husband of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife who was suffering with alzheimers was loved and cared for by this excellent care home for over 3 1/2 years. In her time at Sutton Rose she received very high quality care from a well managed staff. They also supported me as I tried to cope with my wife condition they ensured we celebrated birthdays
and anniversaries. And they continue to support the links we set up with the local school when residents and children have fun. I fully recommend Sutton Rose Care Home.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for your kind words. It was a privilege to care for your wife during her time at Sutton Rose, and we're so pleased to know that you both felt supported. Our team is proud to celebrate special occasions and create meaningful moments, and it's lovely to hear these meant so much to you. We're also delighted our school links brought joy and fun.
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Review from K G (Friend of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my husband came to a summer fair at Sutton Rose on Saturday. We were greeted at the door by a lovely lady and shown through to the back garden. The atmosphere was amazing, we saw lots of attentive staff looking after residents. The home appeared clean and tidy and the food being served was
excellent. Overall its definitely somewhere I would be happy to live when my time comes.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much, for your wonderful feedback about our Summer Fair at Sutton Rose. We are delighted you and your husband enjoyed the day and it means the world to us to hear your kind words about our staff, the atmosphere, and the care shown to our residents.Creating a welcoming, vibrant community is at the heart of everything we do, and we're so pleased this was reflected in your visit. We look forward to welcoming you again soon.
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Review from K B (Wife of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On returning to the home on the day he entered care. They had forgotten to feed him. His drink was out of reach as was his call button. I advised that my husband has dementia and was not to be left in a chair or wheelchair on his own as he thinks he can walk. He had a fall that his daughter witnessed.
When his carer went to visit they were asked how they shower him? This was on the the Wednesday on the last day, my husband was dressed. He had a conveen on and a pipe but no bag resulting in him wetting himself.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeDear K B, thank you for your review. We are sorry to hear that you feel this way about your husband's care. Please be assured that the concerns you have raised are already being fully investigated, and we are working closely with you through the proper process. As you will understand, we cannot go into personal details in a public forum, but we want to reassure you that we take all feedback seriously and remain committed to supporting both your husband and your family. If you would like to continue this discussion further, please don't hesitate to contact me directly at the home.
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Review from C B (Wife of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident on the dementia floor at Sutton Rose care home for ten months. His care has been excellent all the time. He is so content and he thinks he is in a "five star" hotel. I am so grateful to all the staff who give us both such excellent care.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you so much for your lovely feedback. We are delighted to hear that your husband feels content and well cared for. Creating a safe, comfortable and welcoming environment for our residents is always our priority and it means a great deal to the whole team to know their efforts are making such a positive difference. We truly appreciate you taking the time to share your experience.
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Review from B H (Brother of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 67 yrs old brother has stayed at Sutton Rose Care Home on two occasions, each time period has been two weeks for resbite Care. I cannot find fault with the care and facilities on site.
My brother is very cautious about staying anywhere other than his reseidence but the staff and management understood
his needs, medications and how to make him feel at home.
Thank you to the care home manager and all her team for making my brothers stay most welcoming and a rewarding break. Our family felt very confident he was in safe hands.
Kind regards.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for taking the time to share your kind feedback about your brother's stays at Sutton Rose Care Home.We're so pleased to hear that he felt comfortable, safe, and well looked after during his respite care visits. Our team always strives to understand each individual's needs and preferences, so it's lovely to know that their efforts helped him feel at ease away from his usual surroundings.It means a great deal to us that you and your family felt confident in the care provided. Your words will be shared with the team-they'll be truly heartened by your appreciation.We look forward to welcoming your brother again in the future.
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Review from Claire L (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sutton Rose exceeded all expectations when my Mum was discharged from hospital and admitted with a terminal condition. They helped with all the Admin & reacted at speed to assess her, and get her admitted and settled in. The staff are kind and compassionate, and the standard of care is very high. They
make my mum as comfortable as possible and it is a very welcoming environment for friends and family to visit with no restrictions. It is a big weight off my mind when I have to leave her for a few days, knowing she is in such safe hands. Thank you to everyone involved in caring for my Mum.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for your kind and thoughtful review. It means a great deal to us that, even in such a difficult time, you took the time to share your experience.We're so pleased to hear that you felt supported and reassured during your mum's admission and that the care, compassion, and welcoming environment made a difference to you and your family. For the short time your mum was with us, it was our privilege to care for her and to help make her as comfortable as possible.Your words are truly appreciated by the whole team.
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Review from P J (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had been in residential care but due to a deterioration in her health moved to Sutton Rose Care Home - nursing unit. Sadly Mum's stay was very short just two weeks as she suddenly became ill and passed away. During her short stay I found all the staff on the nursing unit to be very friendly, caring
and professional Mum settled well at the home and always looked comfortable. Throughout her stay the nursing staff communicated regularly with me. Her end of life care was excellent. I always felt reassured that mum was in safe hands.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for taking the time to share your kind words during such a difficult time. We're truly sorry for your loss and offer our deepest condolences to you and your family.Although your mum was only with us for a short period, it was a privilege to care for her. We're so pleased to hear that she settled in well and that you felt supported and reassured throughout her time with us. Your appreciation means a great deal to our nursing team, who always strive to provide compassionate and respectful care, especially during those final moments.Thank you again for your thoughtful review - it means a great deal to everyone here at Sutton Rose Care Home.
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Review from L L (Daughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sutton Rose Care Home has provided an excellent service and facilities. The only thing I would suggest for the comfort of a resident is to have a 4 foot 6 inch bed rather than what they are using now.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for your kind review and for taking the time to share your thoughts. We're delighted to hear that you've found our service and facilities to be excellent - it truly means a lot to our team.We also really appreciate your suggestion regarding the bed size. Resident comfort is a top priority for us, and feedback like yours helps us continue to improve. We'll certainly take your recommendation into consideration as we review our room furnishings and future enhancements.Thank you again for your support and thoughtful comments.
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Review from Hugo B (Son of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sutton Rose care home have provided attentive and compassionate care for my mother. She was admitted with a terminal condition and the staff and administrators have consistently gone above and beyond to make her transfer from hospital and time in the care home as comfortable as it possibly can be. We
feel supported and heard as a family by nurses, carers and administrators.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for your heartfelt words. We are deeply grateful that you took the time to share your experience with Sutton Rose Care Home.It has been our privilege to care for your mother during such a sensitive time. Ensuring comfort, dignity, and compassion is at the core of everything we do, and we're truly touched to hear that our team's efforts have made a meaningful difference to both your mother and your family.Your recognition means a great deal to our nurses, carers, and administrators-it reminds us why we do what we do. Please don't hesitate to reach out if there's anything more we can do to support you.
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Review from Arthur S (Husband of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say the whole stay was wonderful from start to finish. The care was superb as were all the staff.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for your kind words. Were absolutely delighted to hear that you had such a positive experience with us. Our team works hard to provide the highest standard of care and support, and it means a great deal to know that it made a difference. Well be sure to share your lovely feedback with the whole team it will truly brighten their day.
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Review from John B (Husband of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife stayed for two weeks respite care. Found the staff very caring and understanding. Gave my wife encouragement to take part in activities.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for taking the time to share your kind words following your wife's recent respite stay with us. We are truly grateful for your feedback. We're delighted to hear that our team made a positive impression and that your wife felt cared for and supported during her time here. Encouraging residents to engage in activities that bring them joy and comfort is something we take great pride in, and it's heartening to know this made a difference. Please don't hesitate to reach out if we can be of support in the future - it was a pleasure to have your wife with us, and we'd be honoured to welcome her again.
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Review from Ernest J (Brother of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was accepted into your Care Home direct from hospital, after a series of bad falls. I cannot thank you enough for taking the pressure from myself, and keeping me informed of your information from the hospital. We were given a visit of the care home including the room before her release from
hospital, so we were confident that she would be happy with you. So far she appears quite comfortable and content, which also means myself and our family are very happy.
Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care HomeThank you so much for your kind and thoughtful words.We're very glad to hear that your sister felt comfortable and content during her time with us. It means a great deal to know that you and your family felt supported and reassured, especially during such a challenging period.We're always here to provide compassionate care and clear communication, and it's truly rewarding to know that this made a positive difference for you and your sister. Your feedback has been shared with the team and is very much appreciated.
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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Sutton Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Sutton Rose Care Home is calculated as follows: ( (451 Excellents x 5) + (83 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 554 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sutton Rose Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (6)

Marie

Marie Accison

Job Title: Home Manager Joined: 2023

Marie is our passionate and dedicated Home Manager, leading the Sutton Rose team with warmth, experience, and a genuine love for care. She takes great pride in creating a home where residents feel safe, respected, and truly part of a family.


With a strong background in care management, Marie is committed to supporting her team, maintaining high standards, and ensuring Sutton Rose continues to be a place filled with compassion, laughter, and community spirit.

Sara

Sara

Job Title: Deputy Manager Joined: 2023

Sara is our dedicated Deputy Manager, bringing experience, compassion, and strong leadership to the Sutton Rose team. With a background in care and a passion for supporting both residents and staff, Sara ensures our home runs smoothly every day.


She’s known for her calm, approachable nature and her commitment to delivering the highest standards of care. Sara works closely with the team to make sure every resident feels valued, safe, and truly at home.

Rosie

Rosie Boshell

Job Title: Customer Relations Executive Joined: 2025

With over 10 years of experience in the care sector, Rosie brings a wealth of knowledge, compassion, and enthusiasm to her role as Customer Relations Executive. She’s passionate about supporting residents and their families, creating a warm and welcoming environment, and showcasing all the wonderful things that make Sutton Rose feel like home.


Rosie also plays a key role in building community connections and organising events that bring joy to everyone at Sutton Rose.

Mark

Mark Vlademir Fusilero

Job Title: Clinical Lead Joined: 2021

I have been a nurse for 12 years and I joined Macc care in 2021.


My role as Clinical Lead is to support our nurses to deliver a safe nursing practice and to ensure that our residents are receiving individualised care based on their care plan with privacy and dignity.


I am passionate about excellent and safe care, especially in the management and administration of medication.


I have been awarded 'employee of the month' in April 2022, Macc care's 'nurse of the year' in September 2022 and Sutton Rose's 'nurse of the year' in 2023.

Jermaine

Jermaine Roberts

Job Title: Activities Manager Joined: 2025

Jermaine is our enthusiastic and creative Activities Manager, bringing energy, laughter, and joy to every day at the home. With a passion for making residents feel valued, engaged, and included, Jermaine ensures that there’s always something fun and meaningful happening — from lively group sessions and themed events to relaxing one-to-one activities.
He takes the time to get to know each resident personally, tailoring activities to suit individual interests and abilities. Whether it’s music, movement, arts and crafts, gardening, or reminiscence sessions, Jermaine’s warm personality and infectious enthusiasm make every activity special.
Jermaine believes that keeping active — both physically,emotionally and socially — is key to wellbeing and happiness, and he works hard to create a sense of community where everyone feels part of something wonderful.

Nicola

Nicola Middleton

Job Title: Head Receptionist Joined: 2020

Nicola is the friendly face that greets everyone as they walk through our doors. As our Head Receptionist, she ensures that residents, families, and visitors always receive a warm welcome and the highest standard of care from the very first hello.
Organised, approachable, and always ready to help, Nicola is at the heart of our home’s daily life — keeping everything running smoothly behind the scenes while making sure everyone feels comfortable and cared for.
Whether she’s helping families with enquiries, supporting new residents as they settle in, or coordinating visits and appointments, Nicola’s calm and compassionate nature shines through in everything she does.


Her dedication and professionalism make her an invaluable part of our team — and a reassuring presence for everyone who visits our home.

Frequently Asked Questions about Sutton Rose Care Home

What types of Care is Sutton Rose Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sutton Rose Care Home have?

There are 85 Single Rooms.

What are the Facilities & Services at Sutton Rose Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sutton Rose Care Home to the centre of Sutton Coldfield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Rose Care Home to verify any information. View our terms and conditions. Sutton Rose Care Home has an Enhanced Service - more info.