Fees include 24/7 care, all meals with fine dining at lunch include a 3 course home cooked meal with wine (if no contraindications), all Wellbeing activities, and all laundry.
Hairdressing and chiropody are additional and are extremely reasonably priced.
Avery Park Care Home - Avery Healthcare has a Review Score of 9.8 (9.770) out of 10, based on 43 reviews in the last 2 years. Over all time Avery Park Care Home - Avery Healthcare has 86 reviews.
Review from S P (Son of Resident) published on 24 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for the excellent review. Dad is an amazing man, and it is a pleasure to care for him. It's great to hear that the family are happy with the care provided.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Resident) published on 24 January 2025
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for the review. It's always great to see these from residents who are at the heart of the home. Unfortunately, the issue raised with regards to the charging of chairs is unavoidable due to fire regulations, but a resolve and agreement has been met. Please do continue to come and see me should you have any further questions.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steph C (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for the amazing review. Dad is a remarkable man and the staff all love caring for him and its a pleasure to have the opportunity to support him. We are glad you as a family are pleased with the care provided to him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N W (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for your review and for raising your concern. Following discussions, this is now resolved. I hope Mum continues to remain happy within Avery Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul M (Son of Resident) published on 24 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for the excellent review. It is a pleasure getting to know and care for mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L F (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for the excellent review. Mum is a wonderful lady, and it is a pleasure to know and care for her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda G (Niece of Resident) published on 24 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for the excellent review. It's a pleasure to care for your aunt, and I hope that you, as a family, are happy with the care provided.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne T (Friend of Resident) published on 14 January 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Leander Pyke, Home manager at Avery Park Care Home - Avery Healthcare
Thank you for your lovely review. It is an absolute pleasure to have the opportunity to care and support your loved one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T N (Daughter of Resident) published on 7 January 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your wonderful review of Avery Park. We are delighted mum is settled and that you enjoy visiting Avery Park. Your comments will be passed onto the whole team and will help acknowledge the hard work behind the scenes and also build confidence in every member of the team, knowing that we are on the right track. Thank you once again for taking the time to review Avery Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 16 December 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you so much for taking the time to review us at Avery Park. Your mum is a pleasure to care for. Your feedback helps us know we are offering the best care we can.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B P (Daughter of Resident) published on 12 December 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Yes, sometimes it can take a loved one a while to settle into their new environment. The initial move to a care home can be unsettling for all. But we are all delighted that Mum has started to enjoy her new home and all it has on offer. Thank you and all your family for being patient and for all your support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Daughter of Resident) published on 6 November 2024
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you so much for your glowing review of Avery Park! It is lovely to hear that your mum feels safe and that you as a family feel you are listened to with regard to any query concerning your mother's care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill P (Daughter of Resident) published on 28 October 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Jill, we are delighted you are pleased with the care and ambience at Avery Park. Mum is settling well and we look forward to seeing you all lots on your future visits.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Husband of Resident) published on 17 September 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your review. The care team will enjoy hearing your praise! As there are TVs in the resident's room we prefer not to overdo things with screens, but will inform our home manager of your request. Yes, the cakes here are pretty delicious, much preferred to pastries. I will let Chef and his team know!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Sister of Resident) published on 16 September 2024
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your review, we are delighted you always receive a warm welcome to Avery Park, we all work hard to ensure you feel welcome to visit at any time and you enjoy your time in this beautiful home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Relative of Resident) published on 21 August 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you so much for your feedback. It is a lovely 'pat on the back' for everyone at Avery Park who works hard to ensure all our residents and their families are happy in their new home! We will ensure that the Housekeeping and Well-being team learns of your feedback too! Thank you once again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B R (Granddaughter of Resident) published on 20 August 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your review of Avery Park with respect to your lovely grandad. We are so pleased and flattered that he is doing better here than at home, that makes all of us so proud to hear that! We are also pleased that you enjoy visiting us and him and look forward to seeing you again soon. I heard a rumour that we are starting some art classes here at AP, so grandad may like that activity.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C N (Sister of Resident) published on 19 August 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
We are delighted to hear you are happy with the care at Avery Park, our dedicated team of carers take great pride in the care they provide and will be pleased to hear your feedback. Also, our Housekeeping team will be chuffed to know you find Avery Park clean and bright. The team works very hard, especially in the recent hot weather to ensure all five suites at Avery Park are presented to their best. It is lovely to know your sister is happy here, that is what we all strive for!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S T (Daughter of Resident) published on 29 July 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you for your lovely review. After a hospital stay we can be very shaken and can lose our confidence, we find that residents regain their confidence on joining Avery Park. I am pleased we were able to transition Mum smoothly to Avery Park and we will work to ensure Mum continues to be very happy here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M V (Granddaughter of Resident) published on 19 July 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Lynette Summerfield, Customer Service Manager at Avery Park Care Home - Avery Healthcare
Thank you so much for your review. It is our pleasure to look after your wonderful grandfather, what a delight he is. We are very proud of our 5 star facilities, a lovely environment helps towards those magical smiles. Thanks once again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.770) out of 10 for Avery Park Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Avery Park Care Home - Avery Healthcare is calculated as follows: ( (423 Excellents x 5) + (63 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 509 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Avery Park Care Home - Avery Healthcare is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
My Name Is Leander and I am lucky enough to hold the position of Home Manager at Avery Park. I have been working at Avery Park since November 2021 and am a self-confessed ‘work-acholic’. I pride myself on doing my very best to ensure the safety and happiness of all residents, staff and visitors. Working with the elderly is both rewarding and humbling and I am proud to be part of such an amazing team that all have such great values and ambitions.
My Job is to ensure the smooth day-to-day running of the home and that the residents receive outstanding and person-centred care. Caring for and supporting others is not just a job it’s a privilege.
Job Title: Deputy Manager
Joined: 2022
I joined Avery Park in August 2022 as a Senior carer. I was soon promoted to Trainer for the entire home, providing a large portfolio of courses to all the care, housekeeping, kitchen, sales and administration staff.
The training at Avery Park is extensive so I delivered many courses including Health and Safety Awareness, Infection Prevention and Control and Safeguarding Vulnerable Adults, to name just a few.
I am NVQ level 3 qualified in adult and social care, I am fully trained in Basic life support and manual handling. I have an I.T. diploma and a business level 2 and I have worked in the care industry for 7 years mainly in senior management roles.
My role as Deputy Manager at Park is to ensure the smooth day-to-day running of the home. It is my duty to ensure that each staff member follows current policies and procedures while maintaining person-centred care throughout the home.
Job Title: Customer Service Manager
Joined: 2022
Hello, my name is Lynette and I am the Customer Service Manager at Avery Park.
I have a degree in History and a Diploma in Marketing and has been with Avery since February 2022. I have had many years of experience in providing excellent customer service in a wide range of industries but I have never been more honoured to provide outstanding customer service to the families of Avery Park.
'Families and residents are going through an extremely emotional time, facing one of the toughest decisions of their lives. It is imperative that their experience is supportive and responsive. Anything less is not acceptable.
Job Title: Well-being Co-ordinator
Joined: 2021
Hello, my name is Cassie, and I am Avery Park’s Well-being Co-ordinator.
I organise events, entertainment, and social occasions within Avery Park.
I enjoy creative activities such as ceramics and painting activities, I also love when the animals come to visit!
Job Title: Well-being Assitant
Joined: 2021
Hello, my name is Chloe, and I am Avery Park’s Well-being Assistant.
I support conducting and planning activities within the home.
I enjoy reminiscing and building bonds with residents, I enjoy intellectual activities such as countdown and quizzes!
Job Title: Hotel Service Manager
Hello everyone….
My name is Rajwinder known as Raj. I am the hotel services manager here at Avery Park Care Home.
I have been employed at Avery Park since the opening day in February 2021. My role is to ensure our home is looking presentable and looking lovely and fresh.
I lead my team by example, ensuring the home is kept to high standards.
We all work together as a big team at Avery Park across all departments, I love working here, getting to meet the amazing individuals that work and reside here, getting to know them and supporting them in their care day to day, is very rewarding.
Job Title: Head Chef
Hi, my name is Alex and I am the Head Chef here at Avery Park. I started with the company in 2011 and have enjoyed every moment of it. Whilst with the company, I had achieved my level 3 food safety qualification.
I am always aiming for 100% satisfaction for our residents offering them a wide variety of meal choices. The dishes we provide are well-balanced and highly nutritional. I enjoy baking and making birthday cakes for each of our residents, seeing the amazing smiles on their faces is priceless!
Here at Avery Park, we pride ourselves on helping each other to provide the best service that we can. Recently, I took the Mini Bus driving course so I can help with trip-outs for the residents.
Job Title: Customer Service Assistant
Hello,
My name is Michelle and as of March this year, I am employed at our beautiful home, Avery Park, as a CSA.
Previous to this I was a care assistant for 6 years. I am really enjoying my new role and love meeting and greeting both family and professionals in our home.
I learn something new every day and am growing in confidence all the time.
I support our CSM and administrator with enquiries, show rounds and welcoming visitors, among other tasks. I think that the best part of my job is being able to interact with all our residents, they are wonderful.
Job Title: Customer Service Assistant
Hello,
My name is Tina, I was employed at Avery Park Care Home at the end of October 2022, as a senior Carer, I now currently doing a Dual Role, But my main Role at Avery Park is a CSA, I work alongside the CSM and the Administrator, with Enquiries and love to do the Show-rounds.
I feel that my knowledge and experience as a qualified nurse and a Senior Carer help with Questions that may be asked on show rounds.
I really enjoy my Role as a CSA, as I love to interact with Family members, Residents and Professionals.
Job Title: Commis Chef
Joined: 2021
Hello, my name is Cameron and I am a chef here at Avery Park care home Kettering. I have been with Avery Healthcare for over 2 years now and started my career in the company as a kitchen assistant and progressed to chef.
I studied catering & hospitality at Tresham College after I finished school at the age of 16 and spent 2 years at college whilst working part-time in a kitchen.
Within my job, I help assist the chefs in preparing and cooking delicious and nutritional meals for our residents to enjoy every day. I also help support other areas of the kitchen when the extra support is needed. I am always curious to learn new ideas and skills every day to progress and help support those around me.
Job Title: Sous Chef
Joined: 2023
Hello, My name is Shirley and I am the Sous Chef at Avery Park.
I have only been working with the company for 4 months however I fell in love with a job on my first day.
I have 20-plus years of experience in the hospitality industry, owning my own catering business for many of them.
My job is to prepare delicious meals for all the residents to enjoy and to support Alex our head chef as and when needed.
I also give support to all the kitchen staff as part of my role.
