Flowers Manor Care Home

Wood Lane, Chippenham SN15 3DQ
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9.9 63 Reviews
  • Flowers Manor Care Home, Chippenham
Flowers Manor Care Home is Chippenham's newest care home, having opened in September 2021 and will provide the highest standards of residential and dementia care. The home, located in the centre of town in Wood Lane has a prominent position in Chippenham with views over both the town and the countryside.

The home is brand new and purpose-built for residential care and offers high standards of accommodation in large en-suite rooms, with all amenities, including a large smart TV, fridge, built in furniture, 3/4 size adjustable beds and some rooms with access to the landscaped gardens. In addition to the ensuite bathrooms, they have bathrooms with adjustable 'assisted' baths.

The home's location allows for the opportunity to walk into the centre of Chippenham or enjoy overlooking the town from the home's Sky Bar. Every floor has large balconies.

Life at Flowers Manor is carefully crafted around each individual resident to ensure they feel happy and fulfilled. Each resident receives a tailored care plan and activities are built to suit individual needs. The home becomes their home and the team positively encourages family participation and there are no restricted hours.

Amenities at Flowers Manor include a cinema, library, landscaped gardens, bar, garden room, hair and beauty salon and more.

Flowers Manor look after those in later life requiring residential or dementia care, both long term or for shorter respite stays.
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Care Provided by Flowers Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1605 – £1605
  • Self-Funded Residential Dementia Care: £1660 – £1660
  • RESPITE Self-Funded Residential Care: £1610 – £1610
  • RESPITE Self-Funded Residential Dementia Care: £1660 – £1660

Our inclusive fee includes exceptional 24-hour person-centred care, variety of food and drink to appease every appetite and access to all our luxurious facilities.
As well as our facilities we have a fantastic activities team, who plan all sorts of events to keep you social and active in your home. You will also have the opportunity to visit our in house hairdressing salon to enjoy a pamper and access an inhouse Chiropodist every four - six weeks in the luxury of your home at no additional cost.

These prices are only a guideline, please contact Flowers Manor Care Home to find out the exact price for your requirements.

Contact Flowers Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Flowers Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Esther Cambridge (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home - the home have no closed hours

Parking

  • Parking is possible both on site and in the public car park opposite in Wood Lane, Chippenham. Use SN15 3DQ

Flowers Manor Care Home Reviews (63)

9.9

Flowers Manor Care Home has a Review Score of 9.9 (9.856) out of 10, based on 17 reviews in the last 2 years.
Over all time Flowers Manor Care Home has 63 reviews.

Overall Experience
  • 61
  • 2
  • 0
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Date Published
  • 63
  • 6
  • 10
  • 17
  • 46
Reviewer Connection to Flowers Manor Care Home
  • 26
  • 10
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 63, showing 61-63
Review from Nicola M (Daughter of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Flowers Manor Care Home on 9/11/2021. The manageress has been absolutely amazing, so helpful. Nothing too much trouble. Wonderful, helping my dad as well, so caring. All the care staff under the manageress are brilliant as well. Nothing too much trouble. I would defiantly recommend
this care home to others in the same position as our family.
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Review from Mary B (Wife of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Flowers Manor is undoubtedly the finest care home that we have had the privilege to use for respite care. The management, staff and carers are all extremely professional, friendly and kind. Residents have delightful accommodation, and communal rooms are very user-friendly. Food is well-prepared and
presented. All in all, a lovely home from home.
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Review from Lois I (Daughter of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved into Flowers Manor a couple of months ago and I am delighted with her care. From day one, the management and staff have been excellent and given my mother the best care. She has improved mentally and physically in just two months of residency and is in fact better than she has been in
a long time and all due to the fantastic care and attention she has received. She is very happy at Flowers and calls it her new home which is wonderful. I must also thank them all for their support to me and the family at a difficult time for us all. They took a lot of the stress away and continue to do so every day while caring for my mother. The home is a new build with the best facilities and so different from any of the other care homes I checked before choosing Flowers. It was the best decision I have made choosing Flowers and I know that mum is getting the best care and happy.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Flowers Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Flowers Manor Care Home is calculated as follows: ( (190 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Flowers Manor Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Esther

Esther Cambridge

Job Title: General Manager Joined: 2021

Esther moved from Ireland when she was 18 years old and has been working in the care industry for the last 17 years. She started as a care assistant and progressed to General Manager. Esther has been a Registered Manager since the age of 28 and has managed many care homes providing residential and dementia care. "I'm very passionate about what I do and always try my best to deliver an excellent service to all who live and work with me"

Leah

Leah Trute

Job Title: Assistant General Manager Joined: 2021

Leah Joined Elmfield Care in September 2021 working at Old Sarum Manor as Deputy Manager and soon after moving over to Flowers Manor as Assistant General Manager. Leah has worked in the care industry for over 20 years and has gained a wealth of experience and qualifications in the field. As well as working in residential care homes she has also worked in various NHS hospitals and other nursing facilities.


“I knew joining Elmfield was a good decision as the culture and principles of the company are great and focus entirely on the holistic care needs of the residents. The attention to detail of providing the right care and support is exceptional”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Flowers Manor Care Home to verify any information. View our terms and conditions. Flowers Manor Care Home has an Enhanced Service - more info.