Flowers Manor Care Home

Mym has thrived under the care and stimulation she has received when staying at Flowers Manor. The manager and staff have been hugely supportive of my family and have made all the arrangements so much easier. The home itself is so bright and cheerful. The staff are all very friendly and provide such personal care. Can't fault them at all.

My sister and I visited mum at Flowers Manor Care Home in Chippenham. This was for a pop-up restaurant experience which mum won in a raffle. The entertainment staff went to a lot of trouble decorating the restaurant appropriately with decorations, napkins, hats, flowers etc. The food was very authenticated. Much care given to attention to all the small details and very tasy.

My sister has been living in Flowers Manor since 27th July 2022. I have visited with my wife on several occasions, and on each occasion, the service has been excellent. My sister, although initially apprehensive, is happy and full of praise. Her room is comfortable and the facilities are excellent. She has taken part in cooking, gardening, zumba and the cinema. The staff are friendly, caring and efficient. She is now receiving a personal gazette to which the family can contribute. She has made a number of friends.

Such a lovely atmosphere and relaxed environment. Visited mom and spent time chatting with mom's friends who all had smiles on their faces. Although mom is confused I have never seen her so content and happy. She feels safe and loved by everybody at Flowers. Thank you for taking care of my mom.

My father says "Flowers Manor Care Home is not like home, the food is better". Not only is the food good, the staff are lovely and professional and the facilities are great. He is so well cared for - I can go away knowing he is safe.

I could not ask for more regarding mum's care. She is now so happy and settled with her new friends.

The staff at Flowers Manor all seem lovely and my mother is very pleased with them too and says how nice they all seem. Overall my mother seems settled and well cared for. It’s hard to know what happens when we’re not visiting but there seems to be plenty happening there.

My experience with Flowers Manor Care Home has been very good. The staff are easy to contact if I have any concerns and have been very supportive to both my mother (who is a resident) and me. The staff are friendly and caring. The home provides a lovely environment and the atmosphere is welcoming. A recent family-inclusive summer garden party was a bonus, as are the pop-up restaurant family events.

I cannot speak highly enough of the Flowers Manor Care Home. The standard of care, the cleanliness, the attention to fine detail, the amenities, the focus on health, well-being and good old fun, the sensitivity, understanding and compassion are without compare. Flowers Manor is the standard to which every care home should aspire. And, like everything in life, it all comes down to the people. From the management to every individual member of staff, it is impossible to mistake the dedication they have to their job and the care and love they have for those in their charge. I cannot imagine how my loved one could have better, more genuine and considerate care.

This was my first experience of a respite holiday in a care home. It exceeded all of my expectations. It was a friendly, caring, relaxed atmosphere. The management and staff were incredible in all aspects. The facilities were spotless and the food was second to none.

My husband stayed for 2 weeks respite at Flowers Manor. Everything went very well. All the staff are wonderful, helpful and professional. He seemed very happy there and I would love him to go there again in the future. I only have positive things to say about the home.

The home is newly built, warm, clean and well run. We've found the staff very understanding, tolerant and always friendly. The manager is excellent and the home is building momentum and warmth as it begins to fill up. I'm glad our relative is so well cared for, and feel very reassured by the care.

The care my mother has received since morning at Flowers Manor has been wonderful. All the staff have been wonderful. All the staff have been very professional, friendly and kind, both with her and the daily. It is lovely that they post activities on Facebook so that family members who live abroad can see what grandma is up to.

My nan moved in back in October 21 from another care home, nan was made to feel so welcome as were we as a family. Nan loved living at Flowers Manor Care Home and was so happy, the staff are all amazing, nan loved all the activities it was lovely to see updates on the Facebook group of things the residents were getting up to. When nan became end of life the home were amazing with her and us as a family making sure we could spend her final days with her as much as possible and allowing me to stay the night, I will always be grateful for everything they did for her. The home is beautiful with everything you could want and wish for, it really is a 5-star home with 5-star care. They treated nan like family, what more can you ask for! The food was 5-star as well, having eaten with nan, I would always recommend Flowers Manor to anyone that needed residential care or dementia care.

Flowers Manor Care Home had very good reviews when we were looking to find a home, those reviews were spot on. Mum was very confused, after being in and out of hospitals and Covid restrictions. The staff were very patient and caring and now she is settled and is very happy and accepts where she is. The staff are very good, smiling carers who are ready to talk and discuss mum. At the desk, Covid precautions are carried out professionally and you are greeted with a great smile. The manager Is very open, helpful and approachable. We are so very glad that mum was accepted.

My Mother was the third resident in the Flowers Manor Care Home last September and settled in far better than we were expecting due to the wonderful caring staff at the home. It really is a lovely place with lots of activities and social events for the residents to keep them occupied. It doesn't feel like an old people's home at all and with my mother's early dementia it has offered us peace of mind that she is in such a lovely place and is so well looked after. The manager of the home could not be more helpful and always available to discuss my mother's needs. I really feel the staff take huge pride in the fantastic job they do and am delighted we found the home last year.

The staff are very caring and the food is very good. Very clean and well planned.

A wonderful care home - nothing is too much trouble! The staff are great - friendly and helpful and the facilities are first class. Excellent daily activities - all residents are encouraged to take part. Food is amazing too! Mum has settled really well - she is content and happy, feels safe and loves having other people around her all the time. Thank you Flowers Manor - I would thoroughly recommend you!

My sister and I are very pleased that mum has settled in so well at Flowers Manor Care Home. It was a move prompted by a series of falls and then a stay in hospital.

It wasn’t easy looking at care homes for the respite care mum needed during Covid, but the manager and staff at Flowers Manor have enabled us to see everything and pick the room of our choice for mum.

Respite has turned into residency because mum is so happy at Flowers Manor and that makes us happy too. I feel that we are building very positive relations with the staff alongside mum. If you take on a resident you also take on their family!

The staff ensure that healthcare and liaison with doctors and community nurses are paramount, no little things are ignored or belittled.

Mums appetite has returned and she looks forward to her meals which are very good and well tailored to the elderly. Her likes and dislikes are well catered for.

The rooms are well appointed and we look forward to seeing the newly planted garden develop.

I was was worried about having to stay in a care home but would never worry again because everyone was lovely and it felt like I was staying in a hotel. I will be back if/when I need respite or permanent care.