Flowers Manor Care Home

Wood Lane, Chippenham SN15 3DQ
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9.9 71 Reviews
  • Flowers Manor Care Home, Chippenham
Flowers Manor Care Home is Chippenham's newest care home, having opened in September 2021 and will provide the highest standards of residential and dementia care. The home, located in the centre of town in Wood Lane has a prominent position in Chippenham with views over both the town and the countryside.

The home is brand new and purpose-built for residential care and offers high standards of accommodation in large en-suite rooms, with all amenities, including a large smart TV, fridge, built in furniture, 3/4 size adjustable beds and some rooms with access to the landscaped gardens. In addition to the ensuite bathrooms, they have bathrooms with adjustable 'assisted' baths.

The home's location allows for the opportunity to walk into the centre of Chippenham or enjoy overlooking the town from the home's Sky Bar. Every floor has large balconies.

Life at Flowers Manor is carefully crafted around each individual resident to ensure they feel happy and fulfilled. Each resident receives a tailored care plan and activities are built to suit individual needs. The home becomes their home and the team positively encourages family participation and there are no restricted hours.

Amenities at Flowers Manor include a cinema, library, landscaped gardens, bar, garden room, hair and beauty salon and more.

Flowers Manor look after those in later life requiring residential or dementia care, both long term or for shorter respite stays.
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Care Provided by Flowers Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1605 – £1605
  • Self-Funded Residential Dementia Care: £1660 – £1660
  • RESPITE Self-Funded Residential Care: £1610 – £1610
  • RESPITE Self-Funded Residential Dementia Care: £1660 – £1660

Our inclusive fee includes exceptional 24-hour person-centred care, variety of food and drink to appease every appetite and access to all our luxurious facilities.
As well as our facilities we have a fantastic activities team, who plan all sorts of events to keep you social and active in your home. You will also have the opportunity to visit our in house hairdressing salon to enjoy a pamper and access an inhouse Chiropodist every four - six weeks in the luxury of your home at no additional cost.

The price(s) shown are provided by the care home. Contact Flowers Manor Care Home for full pricing details and T&Cs.

Contact Flowers Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Flowers Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Esther Cambridge (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home - the home have no closed hours

Parking

  • Parking is possible both on site and in the public car park opposite in Wood Lane, Chippenham. Use SN15 3DQ

Flowers Manor Care Home Reviews (71)

9.9

Flowers Manor Care Home has a Review Score of 9.9 (9.878) out of 10, based on 24 reviews in the last 2 years.
Over all time Flowers Manor Care Home has 71 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Flowers Manor Care Home
  • 29
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  • 5
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  • 5
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Total of 71, showing 1-20
Review from N M (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very well looked after by all the staff, and I felt very safe and comfortable. I wasn't well during my stay, so I didn't take advantage of everything on offer, but I am looking forward to my next holiday at Flowers.
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Review from Kathleen N (Respite Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had two respite stays at Flowers Manor in the last year.
The staff are all very friendly and welcoming. The rooms are a good size with modern fittings and a good size wet room bathroom. They are very comfortable. The lounge is very comfortable and the garden is very pretty and accessible.
The
food is excellent and the activities that residents can do are very good. We had a talk about the history of Chippenham one day which was very interesting. Friends and family can join you for these which is nice.
I cannot fault it and will definitely be staying again in the future.
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Review from Brenda P (Respite Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for six weeks' respite, which I have found very helpful in my recovery from an operation at the hospital. My confidence and strength have improved since I have been here, all due to the care that I have had from all the staff.
They always greet you with a smile and a cheery good morning.
When
I come to the end of my stay with Manor Care Home, I know I will feel confident in going home.
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Review from Robert H (Relative of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, very friendly staff, especially on the reception. I leave with a good impression. A credit to your organisation.
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Review from K R (Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My early introduction to Flowers Manor Care Home was a blessing for both of us, as my medical health deteriorated quite quickly and appointment letters seemed to be arriving every day. there involved appointments at both hospitals. I need not have worried as everything was taken care of, and I have
recovered and am nearly back to normal. Since my return, I have been encouraged to give presentations to the other patients which has been for operations. I am currently preparing other presentations with the help of the staff.
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Review from L M (Daughter of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care provided by staff was very good, and Mum was made to feel very comfortable. Whilst the bed/chair were not ideal for her condition, we appreciate that she was only there for 2 weeks and every effort was made to make her as comfortable as possible. Staff were very friendly and welcoming, and the
respite care provided a very good break.
Thank you to everyone for their care.
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Review from Susan S (Daughter-in-law of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff amazing in their training and looking after mum. I was kept informed of any changes. Every time the doctor was sent for, when her ketones were high, etc. An amazing summer party last year was put on by the staff. I don't know how it was so professional when the home was also run to perfection.
The manager and all her staff are extremely professional and caring. Our names were known by the staff, and nothing was ever a problem. Well done Flowers.
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Review from N W (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled very quickly at Flowers Manor, and we couldn't be happier with the care she's receiving. From the moment she arrived, the atmosphere has been warm, friendly and truly homely, which made such a difference in helping her feel comfortable.
The staff are approachable, kind and always
willing to answer any questions we have. Nothing ever feels like too much trouble, and it's reassuring to know she's surrounded by people who genuinely care.
Reply from Charlotte Hearn, Front of House Manager at Flowers Manor Care HomeThank you for your lovely review, and for choosing Flowers to look after Mum. It is our pleasure to have Mum here and that she feels at home. I will share your comments with our staff team who pride themselves on the care and support they offer our residents. Best wishes the Flowers Manor Team.
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Review from Jan F (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came for emergency respite in December. It was a very traumatic time for both mum and myself but the staff welcomed us with care and compassion. She has settled in so well, and nothing is too much trouble. The food choice is excellent, as are the daily activities, certainly for all residents'
needs. Highly recommend.
Reply from Esther Cambridge, General Manager - Flowers Manor at Flowers Manor Care HomeDear Jan, thank you so much for your kind words. We are thrilled to hear that Mum has settled in well into Flowers Manor and that our team has made a positive impact on your experience at Flowers Manor. We take great pride in our range of activities and food and it is wonderful to hear how happy Mum is with all.
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Review from N H (Husband of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Finding the right care home is not easy. The convenient location and strong reputation attracted my wife and I to view Flowers Manor. Asubsequesnt two week respite care was sufficient to convince us that it was right for us. My wife is now a happy resident at Flowers Manor.
Reply from Esther Cambridge, General Manager - Flowers Manor at Flowers Manor Care HomeDear Neville, thank you so much for your kind words. We are delighted to hear that your wife has settled well into Flowers Manor. We are extremely proud to hear that our care home is highly reputable in the area and so pleased that the location has helped you both in making your decision.
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Review from P D (Son of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was one of the first residents at Flowers Manor in Sept 2021. She settled in very quickly. The new purpose built care home has the advantages you would expect, but it is the staff which make for a happy and supportive environment. I would have no hesitation recommending Flower Manor.
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Review from Susan G (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Flowers Manor defines the 'care' in the care home with parents resident there for nearly a year. We have been very pleased with the standard of care provided. The carers are friendly, cheerful and efficient. They listen and act on any requests in such a way that, as a family member, you feel valued,
as well as the residents themselves being prioritised. Nothing is too much trouble.
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Review from Fraser W (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good care has been provided to my mother throughout her stay for the last six months at Flowers Manor as a permanent resident. The quality of the rooms, the lounges, library and other facilities are excellent and they are always clean and welcoming. Mum has been involved regular enjoyable activities.
The care staff are on the ball with helpful words, medications, refreshments, helping arrange hospital trips etc and eased the transition from a period of respite care into full time residency. In addition the care displayed by all the team to support mum through her recent bereavement when Dad passed away last October was excellent. Visitors are always cheerfully made to feel welcome, and the admin around care home residency such as billing etc are refreshingly simple. Mum and I wholeheartedly recommend Flowers Manor to others.
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Review from Jean G (Resident) assisted by family/friend published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent 2 weeks respite in Flowers Manor for the second time.
The staff are all so helpful and kind. They couldn't do enough for me, and they always had time for me. I love the food and the beautiful surroundings.
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Review from Judith S (Wife of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent his last few months at Flowers Manor. I visited every day, so I got to know the staff and daily care routines well. I saw how they looked after residents with kindness; they knew everyone as an individual and supported people as individuals.
Not long before my husband's dementia claimed
him, even though he'd rather have been well enough to stay at home, he told me, 'It's good here, they're kind', it was, and they were. A fabulous, caring care home.
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Review from S T (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is hard to put into words how lovely Flowers Manor is.
My Mum and Dad moved in together, and the staff have been amazing at helping them to settle in.
The staff are caring and efficient, the environment is beautiful, the activities are excellent and the food is gorgeous.
The elderly deserve high
quality care delivered with dignity, and Flowers Manor absolutely achieve this.
Thank you to all the staff at Flowers Manor x
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Review from S D (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Flowers is a bright, modern environment, staff are caring, kind and seem to enjoy working there. The move for 2 2-week respite for my father was a smooth transition, and the staff couldn't have done more to support him and us. Dad decided that he wanted to return home, but if needed, we would consider
Flowers again for respite or long-term care.
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Review from A F (Daughter-in-law of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law was a resident for 3 years until his death in December 2024. He was a tricky person. The care he received at Flowers Manor was exceptional and the staff handled his trickiness very well. I rejoiced that he spent the last three years of his life in such an amazing care home.
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Review from Anne L (Resident) assisted by family/friend published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am impressed with everything here.The care, the staff, the management, the facilities, the accommodation. All of my needs are being met and everybody is so friendly that I don't feel lonely. I don't have to worry abut anything.
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Review from Diana P (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Flowers Manor were amazing at helping us arrange emergency respite care for Dad. The staff were lovely and it was so reassuring to know Dad was in a caring and safe environment. The rooms were immaculate with lovely communal areas
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Flowers Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Flowers Manor Care Home is calculated as follows: ( (255 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 287 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Flowers Manor Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Esther

Esther Cambridge

Job Title: General Manager Joined: 2021

Esther moved from Ireland when she was 18 years old and has been working in the care industry for the last 17 years. She started as a care assistant and progressed to General Manager. Esther has been a Registered Manager since the age of 28 and has managed many care homes providing residential and dementia care. "I'm very passionate about what I do and always try my best to deliver an excellent service to all who live and work with me"

Leah

Leah Trute

Job Title: Assistant General Manager Joined: 2021

Leah Joined Elmfield Care in September 2021 working at Old Sarum Manor as Deputy Manager and soon after moving over to Flowers Manor as Assistant General Manager. Leah has worked in the care industry for over 20 years and has gained a wealth of experience and qualifications in the field. As well as working in residential care homes she has also worked in various NHS hospitals and other nursing facilities.


“I knew joining Elmfield was a good decision as the culture and principles of the company are great and focus entirely on the holistic care needs of the residents. The attention to detail of providing the right care and support is exceptional”

Frequently Asked Questions about Flowers Manor Care Home

What types of Care is Flowers Manor Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Flowers Manor Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Flowers Manor Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Flowers Manor Care Home to the centre of Chippenham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Flowers Manor Care Home to verify any information. View our terms and conditions. Flowers Manor Care Home has an Enhanced Service - more info.