
First-rate care provided me with the perfect environmentD T(Respite Resident/Service User)

Flowers Manor Care Home is a comfortable and happy environmentF N(Daughter of Resident/Service User)

I am so happy that she now has a life full of friends and fun activities.Janet P(Niece of Resident/Service User)

First-rate care provided me with the perfect environmentD T(Respite Resident/Service User)

Flowers Manor Care Home is a comfortable and happy environmentF N(Daughter of Resident/Service User)

I am so happy that she now has a life full of friends and fun activities.Janet P(Niece of Resident/Service User)

Flowers Manor Care Home is Chippenham's newest care home, having opened in September 2021 and will provide the highest standards of residential and dementia care. The home, located in the centre of town in Wood Lane has a prominent position in Chippenham with views over both the town and the countryside.
The home is brand new and purpose-built for residential care and offers high standards of accommodation in large en-suite rooms,...
Care Provided by Flowers Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
As well as our facilities we have a fantastic activities team, who plan all sorts of events to keep you social and active in your home. You will also have the opportunity to visit our in house hairdressing salon to enjoy a pamper and access an inhouse Chiropodist every four - six weeks in the luxury of your home at no additional cost.
The price(s) shown are provided by the care home. Contact Flowers Manor Care Home for full pricing details and T&Cs.
Contact Flowers Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Elmfield Care Ltd
- Private Owned
Person in charge
- Esther Cambridge(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home - the home have no closed hours
Parking
- Parking is possible both on site and in the public car park opposite in Wood Lane, Chippenham. Use SN15 3DQ
Flowers Manor Care Home Reviews (75)
Flowers Manor Care Home has a Review Score of 9.9 (9.860) out of 10, based on 28 reviews in the last 2 years.
Over all time Flowers Manor Care Home has 75 reviews.
I recently spent a respite week in Flowers Manor. I had a lovely, comfortable room with excellent views. All the staff were very pleasant and helpful. The food was to my liking, and I looked forward to my visits to the dining room. I recently enjoyed my stay and would be quite happy to return.
A lovely care home. I am glad that I came here. Well looked after, lovely staff, very friendly and helpful.
The welcome we received from all staff has been wonderful. My grandmother has settled in very quickly and every effort has been made in order to attain this. Her room is lovely and spacious with plenty of storage. The facilities and activities available are great. My family and I have no hesitation in recommending this home.
Treated with respect, nothing was too much trouble. Staff are always smiling and friendly.
I was very well looked after by all the staff, and I felt very safe and comfortable. I wasn't well during my stay, so I didn't take advantage of everything on offer, but I am looking forward to my next holiday at Flowers.
The staff are all very friendly and welcoming. The rooms are a good size with modern fittings and a good size wet room bathroom. They are very comfortable. The lounge is very comfortable and the garden is very pretty and accessible.
The food is excellent and the activities that residents can do are very good. We had a talk about the history of Chippenham one day which was very interesting. Friends and family can join you for these which is nice.
I cannot fault it and will definitely be staying again in the future.
They always greet you with a smile and a cheery good morning.
When I come to the end of my stay with Manor Care Home, I know I will feel confident in going home.
Excellent facilities, very friendly staff, especially on the reception. I leave with a good impression. A credit to your organisation.
My early introduction to Flowers Manor Care Home was a blessing for both of us, as my medical health deteriorated quite quickly and appointment letters seemed to be arriving every day. there involved appointments at both hospitals. I need not have worried as everything was taken care of, and I have recovered and am nearly back to normal. Since my return, I have been encouraged to give presentations to the other patients which has been for operations. I am currently preparing other presentations with the help of the staff.
Thank you to everyone for their care.
Staff amazing in their training and looking after mum. I was kept informed of any changes. Every time the doctor was sent for, when her ketones were high, etc. An amazing summer party last year was put on by the staff. I don't know how it was so professional when the home was also run to perfection. The manager and all her staff are extremely professional and caring. Our names were known by the staff, and nothing was ever a problem. Well done Flowers.
The staff are approachable, kind and always willing to answer any questions we have. Nothing ever feels like too much trouble, and it's reassuring to know she's surrounded by people who genuinely care.
Thank you for your lovely review, and for choosing Flowers to look after Mum. It is our pleasure to have Mum here and that she feels at home. I will share your comments with our staff team who pride themselves on the care and support they offer our residents. Best wishes the Flowers Manor Team.
My mother came for emergency respite in December. It was a very traumatic time for both mum and myself but the staff welcomed us with care and compassion. She has settled in so well, and nothing is too much trouble. The food choice is excellent, as are the daily activities, certainly for all residents' needs. Highly recommend.
Dear Jan, thank you so much for your kind words. We are thrilled to hear that Mum has settled in well into Flowers Manor and that our team has made a positive impact on your experience at Flowers Manor. We take great pride in our range of activities and food and it is wonderful to hear how happy Mum is with all.
Finding the right care home is not easy. The convenient location and strong reputation attracted my wife and I to view Flowers Manor. Asubsequesnt two week respite care was sufficient to convince us that it was right for us. My wife is now a happy resident at Flowers Manor.
Dear Neville, thank you so much for your kind words. We are delighted to hear that your wife has settled well into Flowers Manor. We are extremely proud to hear that our care home is highly reputable in the area and so pleased that the location has helped you both in making your decision.
My mother was one of the first residents at Flowers Manor in Sept 2021. She settled in very quickly. The new purpose built care home has the advantages you would expect, but it is the staff which make for a happy and supportive environment. I would have no hesitation recommending Flower Manor.
Flowers Manor defines the 'care' in the care home with parents resident there for nearly a year. We have been very pleased with the standard of care provided. The carers are friendly, cheerful and efficient. They listen and act on any requests in such a way that, as a family member, you feel valued, as well as the residents themselves being prioritised. Nothing is too much trouble.
Very good care has been provided to my mother throughout her stay for the last six months at Flowers Manor as a permanent resident. The quality of the rooms, the lounges, library and other facilities are excellent and they are always clean and welcoming. Mum has been involved regular enjoyable activities. The care staff are on the ball with helpful words, medications, refreshments, helping arrange hospital trips etc and eased the transition from a period of respite care into full time residency. In addition the care displayed by all the team to support mum through her recent bereavement when Dad passed away last October was excellent. Visitors are always cheerfully made to feel welcome, and the admin around care home residency such as billing etc are refreshingly simple. Mum and I wholeheartedly recommend Flowers Manor to others.
The staff are all so helpful and kind. They couldn't do enough for me, and they always had time for me. I love the food and the beautiful surroundings.
Not long before my husband's dementia claimed him, even though he'd rather have been well enough to stay at home, he told me, 'It's good here, they're kind', it was, and they were. A fabulous, caring care home.
My Mum and Dad moved in together, and the staff have been amazing at helping them to settle in.
The staff are caring and efficient, the environment is beautiful, the activities are excellent and the food is gorgeous.
The elderly deserve high quality care delivered with dignity, and Flowers Manor absolutely achieve this.
Thank you to all the staff at Flowers Manor x
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Flowers Manor Care Home.
There are no upcoming events for Flowers Manor Care Home.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Elmfield Care Ltd
- 31 Jan 2025Recipient: Flowers Manor Care Home
- 28 Feb 2023Recipient: Elmfield Care Ltd
Meet the Team (5)

Esther moved from Ireland when she was 18 years old and has been working in the care industry for the last 17 years. She started as a care assistant and progressed to General Manager. Esther has been a Registered Manager since the age of 28 and has managed many care homes providing residential and dementia care. "I'm very passionate about what I do and always try my best to deliver an excellent service to all who live and work with me"

Kerrie has over 20 years’ experience in the care sector, working across a wide range of services including residential care, nursing, supported living, hostels, and outreach. She has a proven track record of transforming services, most notably turning a care home rated Inadequate in 2017 into an Outstanding setting within three years, demonstrating her strong leadership, regulatory expertise, and dedication to service improvement.
Recognised for her natural strengths and passion for compliance, Kerrie was promoted to Quality & Compliance Lead, where she oversaw audits, governance, and continuous improvement initiatives. Her extensive experience includes managing twelve services nationally, from Devon to Liverpool, supporting managers and teams to enhance standards and outcomes.
Originally from Devon, Kerrie has lived there most of her life before relocating in recent years. She served as Operations Manager for Domicillary Care, helping the service prepare for its first CQC inspection, which resulted in a Good rating. Her desire for more direct involvement with residents and care teams led her to secure the position of Care Manager here at Flowers Manor, where she continues to make a positive impact.
Kerrie holds a degree in English and Psychology and is currently learning Spanish. She is a dedicated mum to twin boys—one working for Devon & Cornwall Police, and the other with the British Antarctic Survey, managing the build of the new Discovery Building. Kerrie is married and lives on a smallholding in a beautiful farmhouse, where she and her family enjoy adopting dogs.

Erica began working in the care industry when she was just 17, working as a Kitchen Assistant for a Residential Care Home. She soon became fond of the residents she met in the home and wanted to work her way to becoming a Care Assistant. Over the years, Erica has progressed through the different care roles and is now working as a Deputy Manager here at Flowers Manor Care Home. Erica has many goals, one of them being to complete her NVQ’s and expand her knowledge in providing the best Person Centred Care. “I was drawn to Elmfield Care following my initial interview because of the welcoming atmosphere I experienced there. It was evident that the home was designed with the residents' needs and fulfilment in mind”

Debbie is an experienced Care Home Chef with over 18 years of culinary expertise, having joined Flowers Manor Care Home in 2025 as Head of Dining. She has been leading high-performing kitchen operations since November, successfully overseeing the kitchen team in delivering high-quality, person-centred meals that promote residents’ wellbeing and uphold their dignity.
With a strong focus on individualised care, Debbie develops and implements tailored menus designed to meet diverse dietary, medical, and cultural needs, ensuring an enjoyable and inclusive dining experience for all residents.
Committed to maintaining exceptional standards, she upholds 5-star food hygiene and regulatory compliance while fostering a positive, motivated, and accountable team environment.

Marnie joined Flowers Manor in October 2021 and is the head of housekeeping. Before joining Flowers Manor, Marnie was a healthcare assistant for 4 years. “I have a brilliant group of staff who keep the home to the highest standard and enjoy keeping this beautiful home clean and tidy”
Frequently Asked Questions about Flowers Manor Care Home
What types of Care is Flowers Manor Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Flowers Manor Care Home have?
There are 66 Single Rooms.
What are the Facilities & Services at Flowers Manor Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Flowers Manor Care Home to the centre of Chippenham?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Flowers Manor Care Home to verify any information. View our terms and conditions. Flowers Manor Care Home has an Enhanced Service -more info.