Flowers Manor Care Home

Excellent!

Flowers Manor was my first choice of care home due to its locality, cleanliness, friendliness and caring attitude. Visitors are always made welcome and there are many activities of a varied nature to keep residents occupied. The home is always clean and warm and the food is healthy and varied. My mother is well settled and happy in the home.

My husband moved into Flowers Manor Care Home over 13 months ago. Yes, it was time and my heart was broken. The Flowers united team have given me back the man I married. Nothing is ever too much trouble whether it is for my husband or myself. The team listen and take action if possible immediately, not in weeks. The food is 5 star and provides at times what I would not cook at home for one very happy resident. The activities provide a variety of choices within the home, local community and celebrating special events. The residents mix well and always appear happy and smiling. One very friendly, caring, clean environment. Highly recommend.

After visiting many care homes for my mother, I am delighted that we chose Flowers Manor Care Home for her and so is she. At a very stressful time, you need the right support team as well as the right environment that is comfortable. One year on, the feeling is still the same with my mother, feeling settled and at home. The food has been excellent and the home has also coped very well with the challenges that Covid imposed. Activities and companionship are also positives the Flowers Manor provides. I would happily recommend a visit for anyone reviewing options.

High level of professionalism in all that they do. Well-motivated staff - always attentive to each individual's needs. Facilities and surroundings are second to none. Many thanks.

Flowers Manor Care Home is like a five-star hotel. From the furnishings in the communal areas to the residents' bedrooms. The staff are so friendly and accommodating and you are always met with a warm welcome. We have been visiting for over two years and feel part of the "Flowers Manor" family. We visit every week and have coffee and cake with my father-in-law or book to have an evening meal with him. The evening meal is normally set out for us in the garden room which is lovely. The table is always laid with crisp white tablecloths and all the trimmings and the food and drinks are great. It does feel like a restaurant experience. There are many lovely areas for the residents to spend time within the home, such as a cinema room where they have daily films, a sky bar which is fully decked and a great view over Chippenham, as this is on the third floor. The manager is very welcoming and a great asset to the home as is her deputy, they are always on hand to help.

I was an NHS GP for nearly forty years and my wife was a nurse and midwife. We have both been in many care homes both professionally and personally and, without a doubt, Flowers Manor is the best by far. I would have no hesitation in recommending this care home to others.

We were greeted with open arms and warm smiles. We were served lunch in the beautiful garden room which was delicious and the food was served hot and promptly. Carers were very attentive and helped us find our way around the home. We were shown the spacious sitting rooms and cinema room where residents were enjoying themselves. All in all a visit to remember and we are very happy our friend is here being well looked after. She is very content here. I would move in tomorrow. The manager is excellent and so professional and has a lovely sense of humour).

First-rate care provided me with the perfect environment and facilities to 'rehab' after undergoing a total hip replacement on 15th May 2023. The day-to-day competence and high standards in every department gave me from day one the encouragement and confidence to concentrate solely on dealing with all the post-op therapies - and occasional complications. I walk out of here tomorrow using one stick - 18 days after surgery! Well done Flowers!

Flowers Manor is an exceptional care home, my parents feel understood, safe and treasured. They are treated with kindness and dignity; their individual personalities and needs are embraced and they are encouraged to further their interests and hobbies in the numerous varied daily activities. Nothing is too much trouble for staff who work their magic every day to ensure my parents are happy, healthy and enjoying life. It is a pleasure to visit. Thank you Flowers!

The Flowers team has been there for our family too, providing reassurance and peace of mind, and are always friendly and accommodating of our visits. Flowers Manor is a special place that we are so thankful for.

As a healthcare professional, I have never visited a home of the qualities and individuality that the home offers.

From the first time we walked into Flowers Manor Care Home, we were so impressed with the welcome we received, as we walked around, everywhere is so smart, clean and more like a high-standard hotel. Our auntie moved in after being on her own for so long, at first she found it hard to fit in and make friends but slowly, with the dedicated carers and staff, she has made many friends and is taking part in most daily activities. She is now enjoying her life to the full and we are so pleased to see her so happy and feel it's all down to an excellent manager and the staff. Which we are very great full for.

My aunt has been at Flowers Manor since August 2022. I am so happy that she now has a life full of friends and fun activities. Why struggle living on your own when you could be cared for in such a wonderful environment. The activities programme is five stars, she has her hair and nails done on a regular basis, and my aunt says the food is excellent. The manager and all her staff are so caring. I would not hesitate to recommend Flowers Manor and its staff to anyone.

Very friendly and helpful staff. Go above and beyond to make the resident and their family feel welcome and comfortable. Sensitive to the needs and wishes of the resident. Always professional. Would highly recommend.

Dad finally became a resident last Spring after several respite visits. We lost Mum in February 2022 and Dad was very lonely even with a live-in carer. He loves the social side of being there and he enjoys the company of everybody, both residents and staff, and it is good for us to know that he is safe and that there is 24-hour care at hand if needed. The food is very good and Dad really enjoys the activities, especially the singalongs. He has settled in well and calls his room his 'home'. There is no limit to the support that everyone provides at Flowers Manor.

My father has spent two weeks at Flowers and has been cared for with dignity and professionalism. All the staff have been very welcoming, from the receptionist to the manager, carers to cleaners and have learned quickly about Dad's needs - medical, physical and personal. I have been called promptly if he has had a fall or if they needed to ask a question. Dad has praised the staff and said the food has been excellent. His room was always clean and tidy, and the lounge/dining room was "like a hotel" (Dad's words"). Personally, I would like to say a massive thank you - knowing he was safe, comfortable and well cared for was incredibly reassuring. After his stay, all his belongings were returned safely, and many of his clothes were washed. Thank you, Flowers Manor - I cannot recommend them highly enough.

I have used Flowers Manor Care Home on a number of occasions for respite care for my Father. The first time he stayed at Flowers Manor were extremely proactive when I was let down by another care home to organise his care in matters of days. His latest stay was in November, during his stay he was unwell which meant he had to lengthen his stay they were extremely accommodating and caring. I would really recommend Flowers Manor to anybody looking for respite care.

Thank you to all at Flowers Manor for a lovely afternoon/evening to celebrate my father's birthday. It was great to be with him and my mother (who is also a resident) on this day. The wonderful staff on duty really pulled out all the stops .. and we know how busy they are, so really appreciate the effort they put in. The food was great, especially the cake, and setting out a table in the Garden Room was a lovely touch. It felt very special. It has been a very difficult few months for my father and we know there were times when he doubted he would ever get to be 85, but thanks to you he now feels safe and is beginning to settle into life in Flowers Manor. The fact that the staff take the time to get to know him and treat him as an individual not just as a 'resident' makes all the difference. We are so very grateful to all of you for this and for all that you do.

My mother moved in during August 2022; previously, she had tried several other care homes in the local area and Devon. Flowers Manor Care Home is head and shoulders above the rest. Fabulous care, great team of carers that are happy and very friendly, nothing is too much trouble. The chef and his team provide an amazing choice of culinary delights, and Mum looks forward every day to choosing her meals off the menu. Daily activities twice a day provide lots of mental stimulation and interesting things to do, which Mum loves. I can't speak highly enough about the care experience Mum is enjoying at Flowers.