St Mary's Riverside

7 Wintersgill Place, Hessle, Hull HU13 0DF
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Top 20 carehome certificate
10 66 Reviews
  • St Mary's Riverside, Hull
St Mary’s Riverside Care Home in Hessle, a luxury Care home located on the Hessle foreshore and adjacent to the Humber Bridge Country Park. This state-of-the-art residence is situated on the banks of the river with glorious views of the surrounding area.

Each of the en-suite wet room bedrooms is furnished to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. The home also offers suites and double rooms.
All residents are supported to live an active and fulfilled life. The person-centred care enables residents to keep on doing the things they’ve always loved – and often the things they perhaps thought they could no longer enjoy.

Residents can help themselves to drinks and snacks, assist in the garden and other hobbies and exercise their usual routines which enable residents to make their lives theirs.
The facilities at St Mary’s Riverside allow residents to enjoy other everyday routines that promote independence, from utilising the luxurious nail and hair salon, relaxing in the sumptuous lounges, enjoying the gardens and terraces or simply catching up with friends in the St Mary’s Riverside cafe.

St Mary's has a busy activities timetable, built around the key goals of mental stimulation, increased mobility and social engagement.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1605
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1605

Prices are confirmed at point of assessment.
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact St Mary's Riverside to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Laura Barnsley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • Visitors Always Welcome

Parking

  • Free On Site Parking

St Mary's Riverside Reviews (66)

10

St Mary's Riverside has a Review Score of 10 (9.975) out of 10, based on 24 reviews in the last 2 years.
Over all time St Mary's Riverside has 66 reviews.

Overall Experience
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Reviewer Connection to St Mary's Riverside
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Total of 66, showing 41-60
Review from Shelley H (Daughter of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Marys Riverside is the best care home I have ever seen; superb decor, caring, attentive staff, delicious meals, varied activities and a friendly atmosphere make it the number one choice for anyone seeking superlative care for a loved one. I cannot recommend it highly enough. It is wonderful - a credit
to the whole Riverside team.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Shelley, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside family.

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Review from Louise K (Relative of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at St Mary's for respite care following a knee replacement. We have been delighted with the level of care and attention she has received. Every single member of staff has been wonderful in terms of attitude, welcome, care and kindness. They work so hard, and their care extends to all
visitors. The building is beautifully cleaned and well-maintained. We have loved hearing about the wonderful food that my mother has been served. Thank you!
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Louise, many thanks for taking the time to review our home. It was our pleasure and privilege to care for your Mum. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside family.

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Review from Bob C (Son-in-law of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into St Marys in May 2022 as she had reached the stage where she was no longer able to live independently. From the very first day, she was made to feel very welcome and was encouraged and helped to make friends and to join in with the many activities. The staff were so friendly,
and nothing was too much trouble. The family, of all ages, from newborn up, were all made to feel welcome, and visits were a real pleasure. Finally, I should mention the food, which was always very good quality and varied with every effort made to meet individual preferences.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Bob, many thanks for taking the time to review our home. We are very proud of the team at St Marys Riverside, and I will, of course, pass on your kind words to the manager and the team.

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Review from Marcus B (Friend of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and facilities are in a different league to any other home we considered. Flexibility regarding visiting is another plus. Security, safety and peace of mind should be utmost in everyone's consideration, and St Marys surpasses and excels in this particular area.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Marcus, many thanks for taking the time to review our home; all feedback is welcomed and allows us to continually develop and improve our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys family.

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Review from Sarah C (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my daughters were invited to spend Christmas day with my mum, which was so kind in itself, and we had the best day. The staff were all very happy and welcoming, and the tables were set out beautifully with lovely decorations and beautiful wine glasses. We were offered a lovely range of beverages
on arrival and throughout our stay, and nothing was too much trouble.
The Christmas dinner was outstanding. A special mention to the chef and other staff members, who all went above and beyond to ensure our day spent with my mum was extra special.
I was especially touched when my mum was brought outside to watch her grandchildren play on their new roller skates; they did this with so much thought, and nothing was too much trouble. These little things really do mean alot and help us all; they keep making special memories.
The home is nothing less than outstanding.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Sarah, many thanks for taking the time to review our home. We are really proud of the team at St Mary's Riverside and are delighted that you have chosen to recognise them in this way. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Mary's Riverside family.

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Review from Lou B (Widow Widower) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire home is immaculate, and the staff are friendly, especially the home manager. The chef is so friendly and accommodates all tastes, a special nod to the caterer. I would and will recommend this home and the team to any family member or friend.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Lou, many thanks for taking the time to review our home. We are, of course, very proud of the team and all the work they do at St Marys Riverside. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside family.

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Review from Charlie M (Grandson of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is a truly fabulous place to live, and the staff are beyond anything we could have wished for. We looked at a lot of care homes, some within the same company, but what sold this home to us was, without a doubt, the lovely staff at Riverside. It's clear they're very knowledgeable and experienced
at what they do, thus making it so much easier for us to leave our relatives in good, safe hands.
Thank you all for your kindness; you have become a big part of our life.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Charlie. Many thanks for taking the time to review our home. We are very proud of the team at St Marys Riverside and are delighted with your kind words. I will of course pass them on to the manager and The Riverside colleagues.

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Review from Maddy R (Friend of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my friend today 21st of November 2022. An absolutely lovely afternoon. Care home is absolutely beautiful, clean, fresh and fantastic. The staff are all very polite and helpful, but one stood out from the rest. What a lovely lady, so polite, friendly and helpful. Thank you to everyone and especially
cheers from me.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Maddy,
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to the manager and the St Marys Riverside family.

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Review from L O (Daughter of Resident) published on 27 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home. Mum has improved immensely in the time she has been in residence. The staff are all very understanding and extremely caring. The care home has excellent facilities, and the resident's rooms are beautifully decorated and furnished. I can highly recommend it!
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum, and are delighted that she has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside colleagues.

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Review from Lynda D (Wife of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit, I have been incredibly impressed with St Marys. The facilities are superb and immaculately kept. Rooms are perfectly appointed, all with splendid views. My husband's needs are complex, and the staff could not have accommodated him better; his care, chat and general happiness are
clearly paramount. Many of our friends have visited, and all have said they cannot fault the building and staff. Staff are kind, considerate and utterly professional. They have made the experience so much easier for both of us.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Lynda, Many thanks for taking the time to review our home. It is our pleasure to care for your husband and we are delighted that he has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the St Marys Riverside family.

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Review from Mary P (Friend of Resident) published on 16 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Patient apparently very well looked after by excellent staff. Food is very good.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Mary, Many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside colleagues.

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Review from Ann B (Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a hip replacement, I came to St Marys Riverside for respite care. I stayed three weeks and found it to be the best five-star hotel type of accommodation I have ever had. Both for and staff were excellent; nothing was too much trouble, really felt like home from home. Staff were friends as well
as carers.
Only suggestion would be handrails and seats in showers. This would help staff as well as would give a feeling of independence to residents. Overall, I can't speak too highly.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Ann, many thanks for taking the time to review our home. It was our pleasure to care for you and are delighted that you enjoyed your stay with us. I will, of course, pass on your kind words and comments to the manager and the colleagues at St Marys Riverside.

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Review from E B (Daughter of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was booked in initially for two weeks of respite care. She was beautifully cared for by very kind and diligent staff. The surroundings/rooms/facilities are very impressive, and every comfort was provided. I couldn't fault any aspect of the service we received, and I thank everyone for their help,
support, advice and care.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review our home. It was our pleasure to care for your Mum, and we are delighted she enjoyed her stay with us. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the colleagues at St Marys Riverside.

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Review from Susan B (Daughter of Resident) published on 26 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had to go into a carehome, so I did my research, and St Mary's Riverside was by far the best in the area. The staff are very caring, kind and helpful. I visit on a regular basis, and I'm made to feel very welcome on every visit. The actual care home is more like a five-star hotel. The rooms are
spacious and clean, with fantastic views of the river and bridge.
My dad has settled in very nicely and now looks fit and well with all the care and attention he has received.
I wouldn't hesitate to recommend St Mary's Riverside to any parent who needs to go into care.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Susan, many thanks for taking the time to review our home. It is our pleasure to care for your Dad, and are delighted he has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the colleagues at St Marys Riverside .

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Review from Jayne W (Daughter of Resident) published on 25 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently went into St Mary's Riverside for some respite care after a hospital stay. Apart from the place being beautiful, along with the views of the bridge, it is the staff that absolutely makes the place. They are all very caring and compassionate and treat each of the residents like they were
members of their own families. When I say the staff, I mean all of the staff - carers, nurses, cooks, cleaners, managers and even the handyman. Even the visitors are welcomed with open arms and a slice of homemade cake! The food is cooked fresh every day and is amazing, according to my mum! I would highly recommend St Mary's Riverside to anyone looking for a care home for their loved one.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Jayne, it is our pleasure to care for your mum and are delighted she has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass these on to the manager and the colleagues at St Marys Riverside.

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Review from H C (Daughter of Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to arrange for my 97-year-old mother to spend some time in respite for the first time while I went away. I had recently been told of a new care home in Hessle. I contacted the home, and the manager was most helpful and supplied information. I contacted her when mother I decided respite would
be a good idea, and someone from the home visited Mum in my absence to assess her needs. The next morning, I took Mum to have a look round; she liked what she saw and stayed. All the staff are lovely, friendly and genuinely caring and are looking after Mum extremely well, which gave me great peace of mind. The home itself is by far the best I have viewed and feels more like a hotel, and visitors are always made very welcome at any time.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review our home. It was our pleasure to care for your Mum, and are delighted that your experience was such a positive one. Your kind words are greatly appreciated, and I will, of course, pass them on to Laura and the St Mary's Riverside team.

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Review from Donna R (Daughter-in-law of Resident) published on 19 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home welcomed my mother-in-law into their home and has helped to get her settled in, and hopefully, she will settle in well with the lovely staff. They have been very encouraging with her and always keep us informed of everything that is happening.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Donna, many thanks for taking the time to review our home. It is our pleasure to care for your mother-in-law and are delighted that she has settled in so quickly. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at St Mary's Riverside.

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Review from Amanda E (Friend of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Mary's Riverside is a beautifully located care home. When I went to visit, the staff are so welcoming and made you feel like you were at home. Beautifully homemade cake and coffee on arrival! The residents are very well cared for and put your mind at rest knowing this.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Amanda, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are appreciated, and I will, of course, pass them on to the manager and the colleagues at St Mary's Riverside .

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Review from Stephanie F (Great-Niece of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is the best place we put our relative in. The care he got was exceptional. The staff went above and beyond for our relatives and us. The professionalism and compassion they have been above and beyond. I cannot sing their praises enough, from kitchen staff to care staff to management. It was
peace of mind for the family because we knew how well he was being looked after and cannot thank the staff enough for all they have done.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Stefanie, many thanks for taking the time to review our care home. We are delighted that you had such a positive experience at St Mary's Riverside. Your kind words are appreciated, and I will, of course, pass them on to the manager and the colleagues at the home.

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Review from Maureen H (Niece of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management at St Mary’s Riverside could not do enough to care for and look after my uncle, who unfortunately died there on the 14th of June. They made him very comfortable and well cared for, and also our family, some of whom came from London and we were also looked after before and after
his death. I cannot say enough about this home and its wonderful staff.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Maureen, many thanks for taking the time to review our home. It was our pleasure to care for your uncle, and he will be missed by all. Your kind words are greatly appreciated, and I will, of course, pass on your kind words to the manager and the St Mary's Riverside colleagues.

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Current Review Score: 10.0 (9.975)

Overview of Review Score

The Review Score of 10 (9.975) out of 10 for St Mary's Riverside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.975 for St Mary's Riverside is calculated as follows: ( (278 Excellents x 5) + (7 Goods x 4) ) ÷ 285 Ratings = 4.975
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Mary's Riverside is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Sep 2023

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Laura

Laura Barnsley

Job Title: Home Manager Joined: 2021

Laura has spent over 30 years working in social care. She has been managing care homes for the elderly for over 20 years and loves her job. Laura and her established management team have worked together for over 15 years and are passionate about creating a real quality of life for the residents in their care. Laura believes that a happy team creates the right atmosphere and environment for the residents.


CQC rates all care homes in the country, with only 3.5% of care homes being rated as outstanding. Laura and her dedicated team's care and approach to the residents have previously gained them an outstanding rating in all 5 CQC domains.


One of only 8 homes in the country to do this. Riverside has also recently achieved an Outstanding rating from CQC, something which the whole team are very proud of.


Laura brings with her a wealth of experience and a passion to make St Mary's Riverside the best home possible for the residents who live there.

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Sophie Moody

Job Title: Deputy Home Manager Joined: 2021

Sophie has worked with Laura from the age of 18 when she started as a junior Care Assistant and has worked her way up to the role of Deputy Home Manager. She has completed her NVQ levels 2 and 3 in Health and Social Care and her NVQ level 5 Registered Managers Award. Sophie also has NVQ level 2 in Team Leading. Sophie has experience in managing a residential home but chose to be a Deputy as this is the role she enjoys the most and a role in which she holds a wealth of experience.


Sophie is dedicated to ensuring her residents receive the very best of care and the staff are happy, providing a safe and secure place for our residents to live and our families to visit.

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Sam Norris

Job Title: Deputy Home Manager Joined: 2022

Sam has worked with Laura and Sophie for 10 years and brings scores of experience with her to St. Mary's Riverside. She has worked her way to Deputy Home Manager and is looking forward to developing within her role and advancing her skills.


Sam is passionate about our resident's well-being and strives to ensure everyone feels comfortable and included. She enjoys helping our residents settle into their new homes making their transition as easy as possible providing support and reassurance along the way.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Riverside to verify any information. View our terms and conditions. St Mary's Riverside has an Enhanced Service - more info.