St Mary's Riverside

7 Wintersgill Place, Hessle, Hull HU13 0DF
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Top 20 carehome certificate
10 66 Reviews
  • St Mary's Riverside, Hull
St Mary’s Riverside Care Home in Hessle, a luxury Care home located on the Hessle foreshore and adjacent to the Humber Bridge Country Park. This state-of-the-art residence is situated on the banks of the river with glorious views of the surrounding area.

Each of the en-suite wet room bedrooms is furnished to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. The home also offers suites and double rooms.
All residents are supported to live an active and fulfilled life. The person-centred care enables residents to keep on doing the things they’ve always loved – and often the things they perhaps thought they could no longer enjoy.

Residents can help themselves to drinks and snacks, assist in the garden and other hobbies and exercise their usual routines which enable residents to make their lives theirs.
The facilities at St Mary’s Riverside allow residents to enjoy other everyday routines that promote independence, from utilising the luxurious nail and hair salon, relaxing in the sumptuous lounges, enjoying the gardens and terraces or simply catching up with friends in the St Mary’s Riverside cafe.

St Mary's has a busy activities timetable, built around the key goals of mental stimulation, increased mobility and social engagement.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1605
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1605

Prices are confirmed at point of assessment.
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact St Mary's Riverside to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Laura Barnsley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • Visitors Always Welcome

Parking

  • Free On Site Parking

St Mary's Riverside Reviews (66)

10

St Mary's Riverside has a Review Score of 10 (9.956) out of 10, based on 27 reviews in the last 2 years.
Over all time St Mary's Riverside has 66 reviews.

Overall Experience
  • 65
  • 1
  • 0
  • 0
  • 0
Date Published
  • 66
  • 3
  • 9
  • 27
  • 39
Reviewer Connection to St Mary's Riverside
  • 24
  • 8
  • 7
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 66, showing 61-66
Review from Judi D (Daughter of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a truly fantastic care home. Mum settled in right away in her beautiful room overlooking the Humber Bridge and estuary. We went to the Open Day and were shown around by the deputy manager, and it was obvious from the start that the staff were kind, considerate and experienced in looking after
the people in their care. St Mary's Riverside is more like a luxury hotel than a care home. Everywhere is spotless, and the staff are always present in case they are needed. Mum loves her breakfast and now makes sure she has not only cereal but also a cooked breakfast every day. She says the food is excellent, and the portions are generous too. When we visit, we are always welcomed with a cup of coffee and a slice of homemade cake. We have also been able to take our dogs to visit Mum, which she loves and other residents seem to enjoy seeing them too. Having looked at several care homes recently, we knew as soon as we walked in that this was the one. I can't recommend it highly enough
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Judi, many thanks for taking the time to review our care home. It is our pleasure to care for your Mum, and are delighted that she has settled in so well. Your kind words are really appreciated, and I will, of course, ensure that they are passed on to the manager and the Riverside team.

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Review from Steve D (Son-in-law of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional staff and management teams. Nothing is too much trouble. Residents are treated with the respect and dignity they justly deserve. The home is more akin to a hotel than a residential home. The emphasis is on "home" from home. As an Ambulance driver, I have had the occasion to visit many
care homes, and this is by way and far the very best I have seen.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Steve, many thanks for taking the time to review our care home. All feedback is welcomed and allows us to continually develop our service. Your kind words are really appreciated, and I will, of course, ensure that they are passed on to the manager and the Riverside team.

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Review from T D (Son of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice environment. Excellent staff, good mix of care and independence/ Good personal space and well furnished public areas. Father enjoys the food, good choice and quality.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review St Mary's Riverside. All feedback is welcomed and allows us to continually develop our service. We are delighted that your father has settled in so well and is enjoying the food, in particular. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the Riverside team.

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Review from Jack O (Nephew of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic atmosphere, gorgeous home, looks just like a hotel! Staff were warm and friendly, very welcoming. I couldn't wish for a better place for my relative to live in. Highly recommend to anyone looking for somewhere for their loved one to be cared for.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Jack, many thanks for taking the time to review our home. It is our pleasure to care for your loved one, and we are delighted that they have settled in so quickly.
Your feedback is greatly appreciated, and I will, of course, pass your kind words on to the manager and the colleagues at St Mary's Riverside

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Review from Audrey R (Resident) assisted by family/friend published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All superior, like a hotel. Very friendly, immaculate everywhere. Food is superb. Staff are welcoming and friendly. I've travelled the world, the service is as good as other countries I've been to.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Audrey, many thanks for taking the time to review our home. We are delighted that you have settled in so well and are enjoying life at St Mary's Riverside. It is our pleasure to care for you. Your kind words are greatly appreciated and I will of course pass them on to the manager and the home colleagues.

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Review from D C (Brother of Resident) published on 12 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although the home has only just opened and is not fully occupied or operational, we have found the staff most accommodating, friendly and helpful. The facilities are first class and of a high standard.
Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our services. Thanks again for your kind words, and I will, of course, pass them on to the manager and the colleagues at St Mary's Riverside.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for St Mary's Riverside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.956 for St Mary's Riverside is calculated as follows: ( (307 Excellents x 5) + (14 Goods x 4) ) ÷ 321 Ratings = 4.956
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Mary's Riverside is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Sep 2023

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Laura

Laura Barnsley

Job Title: Home Manager Joined: 2021

Laura has spent over 30 years working in social care. She has been managing care homes for the elderly for over 20 years and loves her job. Laura and her established management team have worked together for over 15 years and are passionate about creating a real quality of life for the residents in their care. Laura believes that a happy team creates the right atmosphere and environment for the residents.


CQC rates all care homes in the country, with only 3.5% of care homes being rated as outstanding. Laura and her dedicated team's care and approach to the residents have previously gained them an outstanding rating in all 5 CQC domains.


One of only 8 homes in the country to do this. Riverside has also recently achieved an Outstanding rating from CQC, something which the whole team are very proud of.


Laura brings with her a wealth of experience and a passion to make St Mary's Riverside the best home possible for the residents who live there.

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Sophie Moody

Job Title: Deputy Home Manager Joined: 2021

Sophie has worked with Laura from the age of 18 when she started as a junior Care Assistant and has worked her way up to the role of Deputy Home Manager. She has completed her NVQ levels 2 and 3 in Health and Social Care and her NVQ level 5 Registered Managers Award. Sophie also has NVQ level 2 in Team Leading. Sophie has experience in managing a residential home but chose to be a Deputy as this is the role she enjoys the most and a role in which she holds a wealth of experience.


Sophie is dedicated to ensuring her residents receive the very best of care and the staff are happy, providing a safe and secure place for our residents to live and our families to visit.

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Sam Norris

Job Title: Deputy Home Manager Joined: 2022

Sam has worked with Laura and Sophie for 10 years and brings scores of experience with her to St. Mary's Riverside. She has worked her way to Deputy Home Manager and is looking forward to developing within her role and advancing her skills.


Sam is passionate about our resident's well-being and strives to ensure everyone feels comfortable and included. She enjoys helping our residents settle into their new homes making their transition as easy as possible providing support and reassurance along the way.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Riverside to verify any information. View our terms and conditions. St Mary's Riverside has an Enhanced Service - more info.